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Firefox PDF viewer display old version of an overwritten PDF

Hi, we are web-designer. We have replaced the first 2 PDF in the page https://www.gazebo.it/documenti-certificazioni/: https://www.gazebo.it/documenti-certificazioni/iso-… (read more)

Hi, we are web-designer.

We have replaced the first 2 PDF in the page https://www.gazebo.it/documenti-certificazioni/:

https://www.gazebo.it/documenti-certificazioni/iso-9001-2015-web.pdf https://www.gazebo.it/documenti-certificazioni/iso-14001-2015-web.pdf

With firefox the preview still show the old version pdf, but if you download it, the version is correct.

The difference between two versions is in the first box bottom left: old one has only text, new one has a “Istituto Giordano” logo.

With Chrome, Safari, Opera, Edge, Explorer there are no issue.

Only firefox has this issue.

We tried to clear cache, browse in anonymous, modify PDF name... with no luck.

Thanks! Ste

Asked by mezcalsss 1 hour ago

Last reply by mezcalsss 10 minutes ago

When saving an edited PDF form the text is rendered exceedingly large

Greetings, I am trying to fill out a PDF form using Firefox's built in PDF viewer and form editor. I'm running Linux (Ubuntu) with Firefox 84. I am able to successfully v… (read more)

Greetings, I am trying to fill out a PDF form using Firefox's built in PDF viewer and form editor. I'm running Linux (Ubuntu) with Firefox 84. I am able to successfully view and "Open" the PDF within the browser, and even edit the text properly. However, upon saving or printing, the text gets rendered with a massive font size nullifying the ability to edit in browser. I've been trying to find some online resources without success, and can't seem to find others reporting a similar case.

I've disabled all extensions and restarted Firefox, but did not notice any change in behavior. Any tips for debugging? Attached are two pics of the PDF form while editing, and then the rendered PDF after saving.

Asked by dailyherold 4 days ago

Last reply by dailyherold 20 minutes ago

Firefox Bookmarks Not Syncing

On my last computer I had sync on and made sure to sync everything before I turned it in. Now I set up my new computer and my bookmarks will not show up, as if they don't… (read more)

On my last computer I had sync on and made sure to sync everything before I turned it in.

Now I set up my new computer and my bookmarks will not show up, as if they don't exist. I can't find any help anywhere as to how to make them appear.

Asked by rayfoxdesign 23 minutes ago

Redirect window.dump to a txt file

window.dump("txt") is not working. I have set "browser.dom.window.dump.enabled" to true and "browser.dom.window.dump.file" : "c:\file.txt". The file is created but it is … (read more)

window.dump("txt") is not working. I have set "browser.dom.window.dump.enabled" to true and "browser.dom.window.dump.file" : "c:\file.txt".

The file is created but it is still empty.

do you have any idea about this problem ?

thank you for your support.

Asked by User16 1 day ago

Last reply by User16 38 minutes ago

Tabs close after I press enter

Sometimes when I open a new tab and go to search something it will just close and bring me back to the previous tab after I press enter. This also happens when I open a l… (read more)

Sometimes when I open a new tab and go to search something it will just close and bring me back to the previous tab after I press enter. This also happens when I open a link in a new tab so its not a problem with my enter button closing it. If I choose top open a link in a new tab sometimes it will close without me even clicking on the tab.

Asked by peterr222 43 minutes ago

Disabling the mediabanner/popup thing

Hi, I'm trying to disable the media popup in windows 10, which appears when you lower your volume or skip a song or anything (see added image). I have a brand new pc and … (read more)

Hi,

I'm trying to disable the media popup in windows 10, which appears when you lower your volume or skip a song or anything (see added image). I have a brand new pc and on my old pc i was able to fix this easily by doing this: go to about:config and change this: set media.hardwaremediakeys.enabled from true to false.

I did that now, with my new pc as well. But i just does not work, i restarted my browser and pc after changing it, i set it back to true and back to false again, it just will not work.

I googled this issue, but the only solution i find, is what i exactly the thing i described above, nothing else.

Asked by grobalork 48 minutes ago

firefox 84.0.2 seems to be using loads more ram than what i had about 10 days ago as firefox version slowness

this latest version firefox is using multiple gigabits of RAM and hangs up and slows down after being open more than an hour or 2 .... i am online usually 8 plus ho… (read more)

this latest version firefox is using multiple gigabits of RAM and hangs up and slows down after being open more than an hour or 2 .... i am online usually 8 plus hours a day and keep firefox open most of the day

RAM usage in task monitor is 3.7 GB to 9 GB when it hangs up

is there a fix ??

Asked by rbakererie 53 minutes ago

Firefox won't print, an error occured while printing

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work. … (read more)

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work.

Firefox refuses to print, no matter which printer I select, and even if I try to print to .pdf using Microsoft Print to PDF (or other, 3rd party ones, I tried). Other programs and browsers print just fine, it's only FF that refuses, and it refuses to do so with any printer, physical or virtual.

The error I get is a window titled "Print Preview Error" and the error message is "An error occured while printing" (see attached image). For what it's worth, when I go to the menu and select Print, I get the print preview just fine, it's only after I move on to the printer selection and click on Print that I get this error.

I've followed all the steps from: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox as well as: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

And I've also tried using Safe Mode while doing that, as suggested here: https://support.mozilla.org/en-US/questions/854093

I hope you can help! I've been a Mozillian for more than 20 years, contributor, and volunteer, but this is making my work impossible and I'm forced to abandon FF due to this problem.

Asked by tzikis 1 hour ago

vams.cdc.gov covid vaccine portal showing blank page

Hi, The vams.cdc.gov portal is just showing a blank page, the cdc site says that firefox is a browser to use and also says chrome,safari etc. I need to get on the site be… (read more)

Hi, The vams.cdc.gov portal is just showing a blank page, the cdc site says that firefox is a browser to use and also says chrome,safari etc. I need to get on the site because I have to register my mother for over 75 to get the vaccine. I have a phone modem and windows 7. Trying to download either of the other browsers is a long long long download. Anybody know the fix to getting this portal working. I noticed that it uses the Aura framework ie window.Aura By the way the page source is there, and the title bar does show VAMS Portal, just the blank page though. Thanks for helping if you can. Steve

Asked by bsteveebee 1 day ago

Last reply by bsteveebee 1 hour ago

Can't use Netflix: Error Code F7702-1290

Hello! I can't use Netflix on my old Windows 7 machine. I'm sure my computer can handle the transcode but just in case - it runs an i3-2330M with 6GB of RAM. When I hove… (read more)

Hello!

I can't use Netflix on my old Windows 7 machine. I'm sure my computer can handle the transcode but just in case - it runs an i3-2330M with 6GB of RAM. When I hover over a title, I can see the preview but when I click it, I end up with an error message. I run the latest Firefox version and have also restarted to check if it works but alas, to no avail.

I have attached an image below. Also, just in case, I have done the adjustments to Firefox's configuration from here.

All help would be appreciated!

PS. Not sure if this helps, but Firefox couldn't play Spotify either! When I open the web Spotify player, I can see my playlists and such, but when I click on any song/album/playlists's play button, it doesn't respond at all! I have resorted to using the app, but am mentioning just in case if it helps figure out the problem/for other users having the same trouble as me.

Asked by hanos 1 hour ago

Identifying Firefox extension by ID

Hey there! We have error logs being created fairly regularly for user(s?) with a particular Firefox extension. We are trying to identify this extension to determine the c… (read more)

Hey there!

We have error logs being created fairly regularly for user(s?) with a particular Firefox extension. We are trying to identify this extension to determine the cause. I know a reverse-lookup (ID to name) service exists for Chrome extensions. Is there something similar for Firefox extensions? Thus far, I haven’t been able to find one.

The extension ID/source in question is: moz-extension://ba9d01f7-5cbf-442b-94bf-f030a6fdc626/scripts/uninterrupt.js

Any insight that can be provided would be much appreciated.

Thanks!

(I originally posted this in the discourse forum, but this forum appeared to have a larger audience, so my apologies for the blatant cross-post... but I'm kind of at a loss here.)

Asked by jplackey 1 hour ago

(ProtonMail) How do I get a new page to load in the same page, not a new tab?

Hi; hope all is well in your world! I have a ProtonMail account. (It works fine, I recommend it!) Had it for years, but have not used it much. Looking into VPN and proton… (read more)

Hi; hope all is well in your world!

I have a ProtonMail account. (It works fine, I recommend it!) Had it for years, but have not used it much. Looking into VPN and proton offers one, so trying to find out more, and so am now exploring the proton site quite a bit.

I can log into ProtonMail itself very easily; I get directed to my ProtonMail inbox. Cool so far. But clicking on 'help' takes me to ProtonMail Support, in a new tab. Not so cool, because I'm now not logged in. If I hit the 'LOG IN' button at the top of that page, I can log in (again) very easily. But it takes me back to my ProtonMail inbox! Same problem if I try to log in to the Protonmail Blog.

I've tried everything I can think of. I've checked through all the ProtonMail support articles (that claim they are 'step by step guide to find easily your answer'); I've investigated 'Common Login Problems', and none of the offered solutions apply (I'm not having a problem logging in; I'm having a problem logging in to something other than the inbox.) I've tried disabling browser extensions; checked the settings of Javascript, Session Storage, and Cookies; even tried using a different browser.

I think the answer to this conundrum is to configure Firefox -- just for proton -- so that instead of opening a new tab it opens the content in the same tab. But I've searched Firefox help, and have not been able to discover how to do that.

I fear I am slowly but surely going insane.

Please help!

Asked by pendantry 12 hours ago

Last reply by pendantry 5 hours ago

Finding Password

Is there a way for me to test out passwords without having to wait 15 minutes after testing out a few? I lost my password but there are usually a few combinations so I've… (read more)

Is there a way for me to test out passwords without having to wait 15 minutes after testing out a few? I lost my password but there are usually a few combinations so I've been trying to brute force it but it just doesn't workout. Thankfully I have a backup profile but it is rather old and I'd like to sync stuff to that account but I also don't want to wipe my data because I have quite a few new bookmarks and things I keep to remind myself of stuff (I have way too many bookmarks). Thanks

Asked by mxnmnmpanda35 2 hours ago

Last reply by mxnmnmpanda35 2 hours ago

both lastpass and onetab icons disappeared from firefox

Sometime in the last week or so, the lastpass and onetab icons that normally reside just to the right of the URL display and to the left of the download icon and the hist… (read more)

Sometime in the last week or so, the lastpass and onetab icons that normally reside just to the right of the URL display and to the left of the download icon and the history icon in the upper right of my FF browser disappeared. I think maybe it was the result of an update, but I wasn't paying close attention, then when I did notice it, couldn't find anything on the interweb about it.

They are both still installed since if I go to the onetab on the playstore it only shows uninstall and if I restart the computer, one of my open browser windows will restart with the onetab open as a new tab. If I close the tab, there is then no evidence apparent that it is still there. I have hovered my mouse over that area but nothing shows to be there.

Any ideas? BTW, if not apparent from the above, I am not very technical. Thanks

Win 10 Home, FF browser

Asked by Odysseus 1 day ago

Last reply by Odysseus 2 hours ago

Firefox changes the file type during the downloading process

When I want to download a file with an appropriate file type, it is automatically changed to .zip. This behavior is observed only in Firefox browser, in others everything… (read more)

When I want to download a file with an appropriate file type, it is automatically changed to .zip. This behavior is observed only in Firefox browser, in others everything works well. Tried to reinstall Firefox - nothing changed. What should I do? Thank you in advance.

Asked by nataliia.berdychevska 7 hours ago

Last reply by nataliia.berdychevska 2 hours ago

Autofill in SAP

Hello There, not sure if this question makes sense. But since some time I do have no longer the autofill information in SAP. And maybe this is in connection that I switc… (read more)

Hello There, not sure if this question makes sense. But since some time I do have no longer the autofill information in SAP. And maybe this is in connection that I switched over to Firefox (from Internet Explorer)?

Would appreciate if anyone would take the chance to send an answer to my question.

Thanks in advance! iris

Asked by iris.bratz 2 hours ago

Blocked Startup page

Hi, At Startup Firefox opens the webpage "liberhaber.org". To make change in Options, the access to Startup is blocked. I cannot do any change there. By control of Proper… (read more)

Hi, At Startup Firefox opens the webpage "liberhaber.org". To make change in Options, the access to Startup is blocked. I cannot do any change there. By control of Properties of the Firefox, it should open in an empty page (no specific page is defined). How can I got rid of this page? Thanks, Katalin

Asked by Katalin 4 hours ago

Last reply by FredMcD 2 hours ago