Showing questions tagged: Show all questions
  • Archived

MOZILLA NOT WORKING AT ALL

DEAR SIR MAM PLZZ HAVE A LOOK https://drive.google.com/file/d/1iJqUWyr_BYMcOoQj6QvFSaiSEf4NuJR2/view?usp=drive_link GOOGLE CHROME WORKING FINE BUT FIREFOX AINT WORKING… (read more)

DEAR SIR MAM PLZZ HAVE A LOOK

https://drive.google.com/file/d/1iJqUWyr_BYMcOoQj6QvFSaiSEf4NuJR2/view?usp=drive_link

GOOGLE CHROME WORKING FINE BUT FIREFOX AINT WORKING

THANK YOU

mail me at [Email address]

Asked by Mahien Fofo 1 year ago

Last reply by Mahien Fofo 1 year ago

  • Archived

GAH! all tabs crashed.

Got up this morning and FF said all my tabs were crashed - GAH! Could not open ANY new tabs, not even a blank tab, without getting this message. Clicking on restore tabs … (read more)

Got up this morning and FF said all my tabs were crashed - GAH! Could not open ANY new tabs, not even a blank tab, without getting this message. Clicking on restore tabs did nothing. Closing & opening FF did nothing. Cleared startup cache & uninstalled ublock origin (the only extension I had) but that did nothing. Refresh firefox did nothing (except lose some of my preferences). Went to about:crashes and all it says is "No crash reports have been submitted." Every other suggestion I found online was beyond my comprehension. FF DOES work in troubleshooting mode only, but I lose some important functions in that mode. I've been using FF almost since it was born and have NEVER encountered a problem like this before. I hope someone can help!

Asked by cfcentaurea 10 months ago

Last reply by cfcentaurea 8 months ago

  • Archived

ERROR PR_CONNECT_RESET_ERROR

When using Firefox I am getting PR_CONNECT_RESET_ERROR in any tab I open or refresh. Error does not happen in Chrome or Edge. Running Windows 10, Firefox 121, Kaspersky… (read more)

When using Firefox I am getting PR_CONNECT_RESET_ERROR in any tab I open or refresh. Error does not happen in Chrome or Edge. Running Windows 10, Firefox 121, Kaspersky This started happening today.

I fully uninstalled Firefox and then reinstalled again, but issue hasn't been resolved. Also, I disabled Kaspersky, but issue hasn't been resolved.

Pls advice what to do, as I can not use Firefox any more.

Asked by eladopoulos 1 year ago

Last reply by eladopoulos 1 year ago

  • Archived

106.0.2 And Win Explorer

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this is… (read more)

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this issue reported earlier.

Asked by aj8mh-radio 2 years ago

Last reply by BarbaraML 2 years ago

  • Archived

I just downloaded the lasted "update" and suddenly EVERY SINGLE WEBSITE I visit, INCLUDING FIREFOX, is giving me a security error. Please fix it ASAP.

I just downloaded the lasted "update" and suddenly EVERY SINGLE WEBSITE I visit, INCLUDING FIREFOX, is giving me a security error:, Secure connection failed, Firefox did … (read more)

I just downloaded the lasted "update" and suddenly EVERY SINGLE WEBSITE I visit, INCLUDING FIREFOX, is giving me a security error:, Secure connection failed, Firefox did not connect.

This is obviously something in the latest download, because the exact same sites have no problem when i open them in Chrome. In fact, it's the ONLY way I can post this problem, because Firefox is preventing me from accessing the Internet entirely.

Please fix this ASAP, or I will have to move permanently to a new browser. I can't afford this kind of disruption to my work.

Asked by BHealthy 1 year ago

Last reply by BHealthy 1 year ago

  • Archived

Why do I keep getting "Secure Connection Failed" error when trying access a website

Hello, I'm trying to access the following URL: https://archive.vn/QzWMe When I do that, I get a page entitled: Secure Connection Failed. The page looks like the image… (read more)

Hello,

I'm trying to access the following URL: https://archive.vn/QzWMe

When I do that, I get a page entitled: Secure Connection Failed. The page looks like the image I uploaded.

I've been all over the internet looking for fixes, but none are working for me. Incidentally, when I try to connect to this website (it is an archive of a Wall Street Journal page) using Edge, there is no problem; the page displays right away.

Is there a way to use Firefox to read this page?

Thanks for any help.

Asked by g_e_fox 1 year ago

Last reply by g_e_fox 1 year ago

  • Archived

Autofilling password

Fire Fox has taken to auto filling my password on my brokerage account. This leaves the account available to anyone that can turn my computer on. I do not have a password… (read more)

Fire Fox has taken to auto filling my password on my brokerage account. This leaves the account available to anyone that can turn my computer on. I do not have a password saved for the brokerage account and have the company listed to be excluded. This just happened in the last few weeks.

Asked by HowieE 2 years ago

Last reply by HowieE 2 years ago

  • Archived

Downloads

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and… (read more)

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and this a bit annoying as I have to keep deleting all the files I dont want. The dialog box opens and I always choose open rather than save but Firefox has already saved a copy to my desktop. How can I stop this autosave please ? Cheers.

Asked by muttleythedawg 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

YouTube videos on Firefox getting slower and jerky.

YouTube videos on Firefox getting slower and jerky. After refreshing Firefox (Settings -> Help -> More troubleshooting information -> Refresh Firefox), it is OK,… (read more)

YouTube videos on Firefox getting slower and jerky. After refreshing Firefox (Settings -> Help -> More troubleshooting information -> Refresh Firefox), it is OK, but only for a short while. Then the problem starts again. Same YouTube videos are running fine with Chrome at the same time.

Running Windows 11 Pro (Clean windows setup not long ago and the issue was there from the beginning.) German Language Firefox 116.0.2 Build ID 20230805021307 Intel CPU i7-1360P, 16 GB RAM, 1TB M.2 SSD

Would really appreciate a solution for the issue because I really like Firefox!

Asked by guidox11 1 year ago

Answered by guidox11 1 year ago

  • Archived

I am absolutely FURIOUS extension no longer work or icons appear (ublock, avast, etc)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying … (read more)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying myself to fix this i dont know what do anymore i am so very very angry, i am beyond fury with this i cant get any help i just cant believe this is happening

Asked by info7653 2 years ago

Last reply by info7653 2 years ago

  • Archived

Hmm. We’re having trouble finding that site.

Keep getting this on a number of websites. Most of them I have used for years. Can't give the websites as there are too many but some are pitchsidemanager.com, hattrick.o… (read more)

Keep getting this on a number of websites. Most of them I have used for years. Can't give the websites as there are too many but some are pitchsidemanager.com, hattrick.org, skysports.com and sportinglife.com . Just four of at least 14 give the Hmm. We’re having trouble finding that site message. I use No Proxy and have my anti-virus turned off when I get the message. I have tried various other proxy settings but the same thing happens. The thing is that I have to keep refreshing the page until it does actually connect and that can take a good few minutes. Sometimes I have to restart the browser. Why is this happening since the last few updates?

Asked by pete_scott2 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

after update to version 117.0.1 my mouse wheel will not scroll in the bookmarks drop down menu

This has happened a few times before after a Firefox update, but the most recent occurrence was after the update to version 117.0.1. My mouse wheel will not scroll in the… (read more)

This has happened a few times before after a Firefox update, but the most recent occurrence was after the update to version 117.0.1. My mouse wheel will not scroll in the bookmarks drop down menu, I have to use the up and down arrows in the drop down menu which is very slow. When the scroll wheel did work in the past, I could be scrolling and then move the cursor to the up or down arrows and scroll even faster still using the scroll wheel and get to the folder I want a lot quicker. The scroll wheel works normally while scrolling through webpages, the only place it doesn't scroll is the bookmarks drop down menu. I'm running Firefox version 117.0.1 (64 bit) on a Windows 10 notebook PC. Any help would be greatly appreciated, thank you.

Asked by Autotech1 1 year ago

Last reply by Autotech1 1 year ago

  • Archived

PlayStation log-on breaks Firefox

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown o… (read more)

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

Asked by dg.coombes 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Links in PDF converted to Undefined in url

When trying to click on links inside PDFs, the url is changed to undefined, producing an error message. For example, a Hostgator article is converted from https://hostgat… (read more)

When trying to click on links inside PDFs, the url is changed to undefined, producing an error message. For example, a Hostgator article is converted from https://hostgator.com/help/article/how-do-i-change-my-dns-or-name-servers to https://undefined/help/article/how-do-i-change-my-dns-or-name-servers

I have tried clearing the cache, troubleshooting, and get the same result in safe mode, and reverting back to Firefox default settings. And I still get the same result. I've attached an image of the error message.

Asked by cathy38 1 year ago

Answered by cathy38 1 year ago

  • Archived

Ancestry missing DNA matches

Ever since last Firefox update have been unable to access my DNA matches in my Ancestry program. Are you working on fixing whatever it is that you did to cause this? He… (read more)

Ever since last Firefox update have been unable to access my DNA matches in my Ancestry program. Are you working on fixing whatever it is that you did to cause this? Heather

Asked by sparrowpilot 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox manual update with Linux Ubuntu

I have a System 76 laptop running Ubuntu 14.04 LTS. The LTS (Long Term Support) ended years ago with Firefox 66. All of that works fine still. My problem is: 1. The worl… (read more)

I have a System 76 laptop running Ubuntu 14.04 LTS. The LTS (Long Term Support) ended years ago with Firefox 66. All of that works fine still. My problem is: 1. The world is telling me to upgrade my browser. 2. Mozilla tells me "Note: If you use your Linux distribution's packaged version of Firefox, you will need to wait for an updated package to be released to its package repository. This article only applies if you installed Firefox manually (without using your distribution's package manager)." 3. There will never be an updated package because LTS has ended. 4. IS THERE A WAY TO MANUALLY INSTALL A NEWER BROWSER LIKE FIREFOX 123?

Asked by Jim 11 months ago

Answered by Jim 11 months ago