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  • Archived

FIle-picker window on one of my machines is much larger than my display

The file-picker (when I choose any file related operation such as Open File, Save As, etc) on just one of my machines is far larger than my desktop size (and the window a… (read more)

The file-picker (when I choose any file related operation such as Open File, Save As, etc) on just one of my machines is far larger than my desktop size (and the window appears not to be resizable).

When I trigger any such operation I'm presented with what looks like a blank screen as I a shown part of the vast unused area of this oversized window. If I force my wm to allow me to move the window I can use the file picker with a lot of painful repeated scrolling around but otherwise it's unusable.

Any idea why firefox might be doing this or where it might have cached the file picker size? There doesn't appear to be anything related in about:config or userprefs.js

Starting up in trubleshooting mode doesn't have any effect on this.

Asked by ersatzmaus 1 year ago

Last reply by ersatzmaus 11 months ago

  • Solved

Economist article links fail

Some months back when I get gmail from the Economist and try to go to an article the gmail links to I get this: Our apologies. An error seems to have occurred. The art… (read more)

Some months back when I get gmail from the Economist and try to go to an article the gmail links to I get this: Our apologies. An error seems to have occurred. The article actually appears very briefly but then gets overwritten by this error message. I am using an up to date Windows 10 PC.

When I go to Microsoft Edge this behavior does not occur. In Firefox I have tried clearing the data and cache but to no avail.

Any thoughts on dealing with this? I do not want to go through many heroic steps to fix this.

Asked by Les 4 months ago

Answered by Les 4 months ago

  • Solved

Moving from the ESR version to the "normal" one without loosing settings and bookmarks

Hi, I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September. I am a non-technical user. W… (read more)

Hi,

I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September.

I am a non-technical user. While I do have Safari and Chrome, I would prefer to continue using Firefox.

Could you please let me know the steps to execute to somehow switch from the ESR version to the current normal version without loosing settings, bookmarks or ending up with problems? Thanks in advance.

Asked by Sue 3 months ago

Answered by Sue 2 months ago

  • Archived

My microsoft rewards dashboard flickers on Firefox

My microsoft rewards dashboard floating task flickers when I hover my mouse to the edge of that on the dashboard... need help with it please I have windows 11 computer an… (read more)

My microsoft rewards dashboard floating task flickers when I hover my mouse to the edge of that on the dashboard... need help with it please I have windows 11 computer and it's a hp

Asked by japal3 9 months ago

Last reply by zeroknight 8 months ago

  • Archived

Problem with a GIS website

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website: https://gis-michigan.o… (read more)

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website:

https://gis-michigan.opendata.arcgis.com/datasets/2020-voting-precincts/explore?location=44.909859%2C-86.310800%2C6.97

Now, I can not click on any feature. I can do this, however, using Chrome. What is the issue, here?

Asked by FireFoxFan1 2 years ago

Last reply by FireFoxFan1 2 years ago

  • Archived

Windows 10 NOT Windows 8

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to… (read more)

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Asked by Rhonda 2 years ago

Last reply by Rhonda 1 year ago

Youtube videos load very slowly... if they load

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loadi… (read more)

For the last several weeks (can't give an exact date, but it's been more than just a couple weeks, less than a couple months), both my husband and I have had issues loading videos in FF. We both have the latest version of FF. I went thru "Fix common audio and video issues" and did all those things, as well as trying to load the videos in troubleshooting mode. Nothing has helped (tho now that i cleared all the cache, i'm gonna have to log back into all those websites :( ). Nothing else is problematic. Our internet connection is fine. In fact, my husband has resorted to using MS browser to watch videos--they load fine in that browser. I have no other idea what to do. Searching your database for "youtube videos load slow" only resulted in a couple hits with no resolution. Hopefully this isn't the third. thanks

Asked by rileth1 5 months ago

Last reply by rileth1 5 months ago

  • Solved
  • Locked
  • Archived

Tabs on Bottom

Hi Running Firefox 71.0 (64 bit) Well seems Firefox has been messing this up again. Anyone have the new work around solution to get my tabs back on the bottom again. T… (read more)

Hi

Running Firefox 71.0 (64 bit)

Well seems Firefox has been messing this up again.

Anyone have the new work around solution to get my tabs back on the bottom again. They were fine this morning then shut down and went out to lunch and when I came back they were back on the top again after months of being where I wanted them below my bookmark bar.

Thoughts on this?

Thanks Dave

Asked by scottish2 5 years ago

Answered by cor-el 4 years ago

  • Solved

I get You don't have permission to access "http://login.xfinity.com/login" on this server.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works… (read more)

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Asked by charley000 3 months ago

Answered by charley000 2 months ago

  • Archived

Rpg Mo doesnt work right in my browser, how can i fix that?

when I try to click drop down menus on rpg mo, like settings/game options or anything in the gear drop down menu it wont let me click. I can't play rpg mo is there a reas… (read more)

when I try to click drop down menus on rpg mo, like settings/game options or anything in the gear drop down menu it wont let me click. I can't play rpg mo is there a reason for this like is it not html they are using but it works on windows? I am using suse linux leap.

Asked by eric.justin.allan 1 year ago

Last reply by zeroknight 1 year ago

  • Solved
  • Archived

Pages taking ages to load

Hi all, I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the proble… (read more)

Hi all,

I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the problem still persists.

When I load Firefox the pages take ages to load. It doesn't matter what the page is, it takes ages, except that about: pages load fine, no problem. When I say pages take ages to load, I mean that everything about the page takes ages, not only the next, not on the images and other content etc, everything. This only started happening today and I only created a new profile a month or so ago. I don't have many tabs open (maybe 20) of which 9 are pinned. I do have lots of extensions installed.

I've tried troubleshooting/safe mode, that makes no difference.

Private browsing and loading another profile are fine, they don't have this problem.

I've cleared all cache and data, cookies, etc, including startup cache.

I've deleted the content-prefs file, and removed places files.

I've tried disabling and enabling hardware acceleration.

I've tried disabling TRR.

Probably some other things too, but so far nothing has worked.

Suggestions please! :)

Asked by madbilly 11 months ago

Answered by madbilly 6 months ago

  • Solved
  • Archived

Pref to block/fake font-readout?

Is there a preference in about:config to fake or simply block websites from reading the font-list of my operatingsystem? I think it is pretty ridiculous anyways that webs… (read more)

Is there a preference in about:config to fake or simply block websites from reading the font-list of my operatingsystem? I think it is pretty ridiculous anyways that websites can access this information since it has nothing todo with the webbrowser visiting the site but going beyond to spy on information that i consider private.

Same question goes for audio-readout, is there a pref to fake or block?

Asked by Firefox_Beginner 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved

Disappearing Bookmarks Sidebar

Everytime I load Firefox the bookmarks sidebar is not shown. Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for … (read more)

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).

Asked by IanM 5 months ago

Answered by IanM 1 month ago

  • Archived

Print using system dialog can't be set as default in Firefox 97.0

I just updated from Firefox 96.0.3 to Firefox 97. When I try to print I get the Firefox preview, even though I have print.tab_modal.enabled set to false. Please fix it so… (read more)

I just updated from Firefox 96.0.3 to Firefox 97. When I try to print I get the Firefox preview, even though I have print.tab_modal.enabled set to false. Please fix it so that I can get the print system dialog without going via the Firefox preview. Note that I have now reverted to Firefox 96.0.3 and won't update from this unless the problem is fixed.

Asked by paul921 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Firefox creates almost 200 processes on exit, 100% CPU

Hello, When I close Firefox after the last update (current installed version: 112.0 x64 Windows 10), Firefox creates almost 200 processes (in the latest case 177), each… (read more)

Hello,

When I close Firefox after the last update (current installed version: 112.0 x64 Windows 10), Firefox creates almost 200 processes (in the latest case 177), each using from 17 MB to 65 MB RAM (except one that is using over 200 MB - I guess the main one) using 100% CPU for about half a minute, and in that my PC is unusable - everything hangs. It takes a bit more time to close all of them.

Any ideas what could be wrong and how to fix it?

Thank you.

Asked by Red-Herring 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Time to say goodbye?

I have used Firefox since forever, was a Netscape user in the past But for about 3 months Firefox simply is no good anymore\ It is more and more sites I can not access … (read more)

I have used Firefox since forever, was a Netscape user in the past

But for about 3 months Firefox simply is no good anymore\

It is more and more sites I can not access with Firefox and have to use Edge instead.

Last example, just now

https://www.cibc.com/en/journeys/new-to-canada.html

See screens attached

This is just one example, many other sites simply do not open, or open properly, in Firefox

WHAT IS HAPPENING?

Thank you

Asked by Marcelo 1 year ago

Last reply by pamclark1 11 months ago

  • Archived

I just downloaded the lasted "update" and suddenly EVERY SINGLE WEBSITE I visit, INCLUDING FIREFOX, is giving me a security error. Please fix it ASAP.

I just downloaded the lasted "update" and suddenly EVERY SINGLE WEBSITE I visit, INCLUDING FIREFOX, is giving me a security error:, Secure connection failed, Firefox did … (read more)

I just downloaded the lasted "update" and suddenly EVERY SINGLE WEBSITE I visit, INCLUDING FIREFOX, is giving me a security error:, Secure connection failed, Firefox did not connect.

This is obviously something in the latest download, because the exact same sites have no problem when i open them in Chrome. In fact, it's the ONLY way I can post this problem, because Firefox is preventing me from accessing the Internet entirely.

Please fix this ASAP, or I will have to move permanently to a new browser. I can't afford this kind of disruption to my work.

Asked by BHealthy 1 year ago

Last reply by BHealthy 1 year ago