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  • Solved

Video's won't play

I am running "Firefox Browser 93.0", and I have Windows 10 Pro Version 21H1, OS Build 19043.1288. I am unable to watch certain video's, as an example, the video in this l… (read more)

I am running "Firefox Browser 93.0", and I have Windows 10 Pro Version 21H1, OS Build 19043.1288. I am unable to watch certain video's, as an example, the video in this link: [https://www.wandtv.com/news/illinois-.../article_24b92a86-32c4-11ec-a487-3bb3f17fa133.html] won't play. It use to work, but something has changed, not by me. It will play that same video using the "Edge Browser" so there is nothing wrong with the website. However, I can play this "YouTube Video": [https://www.youtube.com/watch?v=qAJSYk5wMiA] I also tried another link in their website, this is the weather link: [https://www.wandtv.com/weather] it starts to play, but then stops and nothing ever plays. Here is another link I tried on their website: [https://www.wandtv.com/sports/fans-ma.../article_f94f4ade-32e0-11ec-9351-ef71f52b96cd.html] It won't play either. But they all play in the "Edge Browser!" Any ideas on what changed and how do I change it back, so they will play? I prefer Firefox Browser to any other browser! Do you know what the issue could be? I appreciate your time! NiceSeeingYou

Asked by niceseeingyou 12 hours ago

Answered by niceseeingyou 26 minutes ago

Having to fix FF93 problem only with Windows Recovery

FF 93.0 64-bit - Windows 10 When I booted up the system and ran FF the first time for the day, its window opened, and it even asked for the primary password. After that, … (read more)

FF 93.0 64-bit - Windows 10

When I booted up the system and ran FF the first time for the day, its window opened, and it even asked for the primary password. After that, nothing I typed in the URL box came out. I could open new tabs but not able to switch to them. All Chromium-based browsers and Edge in the same system worked fine.

I did the following trying to fix the problem: I restarted Win10 and ran FF93. Same problem. I restarted using Troubleshooting Mode. Same problem. I reinstalled using the complete package. Same problem. I installed using FF92 and FF91. Same problem. I refreshed FF93 using Troubleshooting Mode. Same problem. I used Win10 Safe Mode to run FF93. It worked. I uninstalled FF93, removed as much as I could all traces of FF and Mozilla in the Win registry, and reinstalled FF93. Same problem.

In the end, I had to use Win10 Recovery and revert to an earlier date to fix it.

The first incident happened about two weeks ago. It happened again this morning. My use of PC has been routine for years, I would say for more than a decade, or at least in the last five years. No extraordinary applications or routines.

BTW, I haven't updated my Win10 in years, because doing so often times gave me new mysterious issues to troubleshoot, courtesy of MS. You should very well know Win updates produce issues, and the bug fixes following them produce even more. The annoying thing is I would research on the issues and find out later (sometimes days) that the updates were the culprits.

This is the second time it happened to my FF93, and I feel I have to report this to get some idea about why this is happening (only to me?) and how to fix or prevent it without having to go into Recovery (again?).

Asked by mobilesuit600 4 hours ago

Last reply by mobilesuit600 1 hour ago

restore previous previous lost session

Is it possible to restore a lost session after another session was started? I relogged my PC then a firefox window opened (not my homepage) which i accidently closed. The… (read more)

Is it possible to restore a lost session after another session was started?

I relogged my PC then a firefox window opened (not my homepage) which i accidently closed. Then i opened firefox and it opened to my homepage. I clicked restore previous session but all that was there was the page i had just closed that i had not wanted.

I tried crashing firefox and opening previous session but still brings me to this session.

Is my only option to go through my history for last many months to open all these tabs I previosly had open in 2 pages?

Asked by bigsky888 19 hours ago

Last reply by bigsky888 1 hour ago

SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood 9 hours ago

Last reply by avwood 2 hours ago

How to remove a search bar above the URL line?

How to remove the search bar above the URL line? This seems to have been added very recently. Can not find any way yo to it thru Settings, etc. Thanks, Jim … (read more)

How to remove the search bar above the URL line?

This seems to have been added very recently. Can not find any way yo to it thru Settings, etc.

Thanks, Jim

Asked by HuskyJim 4 months ago

Last reply by alablues 2 hours ago

Browser isn't opening up at all! Quickly shutting off and asking to report crash!

I have used Firefox on Tues, but starting yesterday I am unable to open the browser at all. I uninstalled and reinstalled multiple times and haven't had any success. I re… (read more)

I have used Firefox on Tues, but starting yesterday I am unable to open the browser at all. I uninstalled and reinstalled multiple times and haven't had any success. I recently end tasked Cortana. Is that why I can't open the browser? Or is it something else. Please help. Nothing online seems to work for me. Mind you I can open and use other browsers. Thank you in advance.

      • i get no other explanation from firefox. just the crash reporter popup and maybe a "do you want to refresh" popup.

Asked by confused__user 1 day ago

Last reply by confused__user 2 hours ago

  • Solved

The Ultimate Firefox Privacy & Security Guide [about:config]

I recently came across a website listing adjustments to Firefox's about:config settings. These are supposedly done to help make the browser more secure. Modifications to … (read more)

I recently came across a website listing adjustments to Firefox's about:config settings. These are supposedly done to help make the browser more secure. Modifications to browser.safebrowsing.phishing.enabled,and after, are what I'm most curious about - mostly since the name Google is attached.

Others: - dom.event.clipboardevents.enabled [copy and paste tracking] - network.http.sendRefererHeader [hyperlink tracking]

Website for reference: https://proprivacy.com/privacy-service/guides/firefox-privacy-security-guide

I understand a lot can change within a year, but before breaking something, I wanted to ask if changing any of the above settings, particularly those having to do with Google, will cause damage to the browser itself. -thx

Asked by jazz 23 hours ago

Answered by jscher2000 11 hours ago

Automatic calls to many Google services on launch (Windows 10, desktop)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com,… (read more)

Hello! Something in my Firefox installation seems to be making several Google network (google.com / forcesafesearch.google.com / www.youtube-nocookie.com / m.youtube.com, and a couple of others) calls shortly after launch. I have a DNS sinkhole, so that is how I can see.

I have a few reputable extensions (or should be, from EFF, Firefox itself, or Ublock Origin), but it also happens in safe mode. I went through a good chunk of this: https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections and still the calls occur

I am on Windows 10, with FF v93.

Thanks very much!

Asked by hiciya6568 3 days ago

Last reply by hiciya6568 3 hours ago

BSOD DRIVER POWER STATE FAILURE

I am using a Cambio W101 tablet with windows 10 21H1 and Firefox 93.0. After getting the BSOD with the error message DRIVER POWER STATE FAILURE I followed the recommen… (read more)

I am using a Cambio W101 tablet with windows 10 21H1 and Firefox 93.0.

After getting the BSOD with the error message DRIVER POWER STATE FAILURE I followed the recommended suggestions like checking the drivers, removing the sleep mode, changing the power options.

I continue to get the BSOD only in one specific situation but frequently. It is when I use Libreoffice as my active window, while Firefox is inactive in the background. When I use either only Libreoffice or only Firefox as my active window nothing happens. There has also not been problems with other programs.

Does an inactive Firefox do something which triggers the BSOD?

Asked by walumg 7 hours ago

Last reply by walumg 3 hours ago

How do I turn OFF FireFox as Default Browser

While there are some things I like about FireFox, I use another browser for the vast majority of my browser use... I'm running Linux, and it seems that FireFox has locked… (read more)

While there are some things I like about FireFox, I use another browser for the vast majority of my browser use... I'm running Linux, and it seems that FireFox has locked itself in as the default browser... Since I am unable to modify that condition, is my only recourse to uninstall FireFox? Or, am I missing some secret handshake?

Asked by Shucks 4 days ago

Last reply by TNorth 3 hours ago

Hidden browser window?

Firefox 93.0 64bit Linux Mint 1.0 When I close (X) the window, my session is not restored. I have checked all the settings and verified that they are set correctly. Then,… (read more)

Firefox 93.0 64bit Linux Mint 1.0

When I close (X) the window, my session is not restored. I have checked all the settings and verified that they are set correctly. Then, I found that when I tried to quit the program via File menu, it says that I have two windows and three tabs open, yet I only have on window/one tab open. I can not find this other window... What does this mean? Have tried refreshing the app, safe mode, and disabling the extensions that I use.

Thanks!

Asked by darkmetal262 3 hours ago

Firefox has randomly changed most of the icons on my desktop

I turned my computer on today and all of a sudden half of the file icons on my desktop now have a Firefox file logo and I want my desktop to be restored to its original a… (read more)

I turned my computer on today and all of a sudden half of the file icons on my desktop now have a Firefox file logo and I want my desktop to be restored to its original appearance. I did nothing to cause this and do not appreciate the Firefox browser software changing the appearance of my desktop without my permission. Also I do not like having to take the time correcting the situation. Do I need to delete Firefox from my computer and start using a different browser? Can you direct me as to how best to fix this???

Asked by jpmurray12 13 hours ago

Last reply by TNorth 4 hours ago

Problem downloading audiobook files (.aax) from Audible.com

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files u… (read more)

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files unusable by iBooks. Conferred with Audible Tech support. Audible Tech confirmed that .aax files are the proper format and that they did not/do not make any format conversions on their end. Audible Tech then suggested trying download with Safari. Download (of .aax files with Safari) was successful and maintained proper (.aax) format. Audible Tech said that he had not encountered this issue before and that it seemed to him that the Firefox browser may be responsible for the unexpected conversion. In the past I have used Firefox many times to successfully download .aax files from Audible.com, most recent prior to this problem was on (9/11/2021). I am notifying you simply to advise that you may have a programing glitch within the download programing portion of the latest version of Firefox (ver. 93.0 - 64 bit) for iMac(s).

Asked by SkyTraveln 5 days ago

Last reply by SkyTraveln 4 hours ago

  • Solved

Unable to access usps website from home, but it came up in the staples store where I took my computer to clear the cache...all that has been done, but cannot access it from home...what does that tell you?

cannot access usps website from home, but it came up easily in the staples store. all cache has been cleared but when i got home, I still got the message "you do not hav… (read more)

cannot access usps website from home, but it came up easily in the staples store. all cache has been cleared but when i got home, I still got the message "you do not have access to this website" I have been using it to get stamps for years. any Ideas about what's wrong?

Thank you, Helen Barron <email-removed>

Asked by helenbarron 1 day ago

Answered by FredMcD 1 day ago

FireFox 93.0 does not work sandboxed

Given the increasing number and sophistication of threats, I prefer to do most of my work on the Web with the browser sandboxed, using Sandboxie+ (latest version). FF 92.… (read more)

Given the increasing number and sophistication of threats, I prefer to do most of my work on the Web with the browser sandboxed, using Sandboxie+ (latest version).

FF 92.x worked fine with Sandboxie+.

FF 93.0 does not.

FF 93.0 sandboxed will not open sites, including National Weather Service ones, local TV stations news sites, national news sites (e.g. Huffington Post), or will take 10+ minutes to open the sites that it will open.

Again, 92.x did not have these problems.

I've looked at the Settings values, and see no difference between the ones I had in 92.x and the ones in 93.0.

The latest Chrome (ugh) version works fine sandboxed - opens sites w.o. problems.

Is there a fix?

Thanks.

Asked by sfbillm 6 hours ago

Last reply by cor-el 4 hours ago

  • Solved

problem with text/font size on some websites since computer reset

I had to do a computer reset on my laptop back to factory settings, everything ok now except one annoying issue I cannot seem to resolve. Some websites I was using perfec… (read more)

I had to do a computer reset on my laptop back to factory settings, everything ok now except one annoying issue I cannot seem to resolve. Some websites I was using perfectly ok in Firefox before now show as tiny text/font size and or generally looks wrong (in firefox) and nothing I do seems to resolve the issue, for example I'm viewing some websites at 130% but some text on the page is still too small. I can view the same sites in chrome with no issues at all at normal 100% level, The best example I could give I can't paste here for obvious reasons, my hargreaves lansdown pension values text is all squashed together so individual text that shows on one line on chrome (correctly) shows as condensed into 2 lines in firefox, the text is big but the values beside it are not for example, any increase in the zoom level doesnt really resolve this issue, yes the text gets bigger but I shouldnt have to read it at 150% zoom !!! but 100% is waaay too small, and the values size is not in sync withe the text beside it. I count myself as fairly savvy technically, I've tried all sorts including clearing cache and cookies and checking settings etc in firefox but this one has me stumped, some sites work ok but it looks like Firefox may be struggling to cope with some sort of display extension that some sites are using to display some parts of their page Any ideas please ? Thanks

Asked by threeputt1 18 hours ago

Answered by cor-el 9 hours ago

blocking email contacts

Firefox is blocking several of my email contacts, without my consent. I would like these restored as I have signed up for these emails. Any help would be appreciated! … (read more)

Firefox is blocking several of my email contacts, without my consent. I would like these restored as I have signed up for these emails. Any help would be appreciated!

Asked by grammiepnut 9 hours ago

Last reply by FredMcD 4 hours ago