Firefox Support Forum

FIrefox previously would list my favorite quick reference tabs in any open window. Now I have to open a new window or tab to get this option. Classic example of upgrades removing convenient features. Is this a setting that I cannot find?

I have noticed quite a few websites that will not load on Mozilla but will load on other Browsers. Even turning off enhanced tracking protection doesn't always help. Some of these sites use to load without any issues. The last one finally loaded after I turned of cookie protection completely. This was that website: https://reservations.gplakes.com/FacilityDetails.aspx?facID=4&sd=10/27/2023&ed=10/28/2023

What can I do to prevent this from happening in the future?

My bookmarks disappear when I click on them or they don't open at all. - please see attached images - I've already cleared the cache and restored the bookmarks three times but everything remains the same. I copy the exactly same link to Chrome and everything is working, therefore, it has nothing to do with the possibility of the addresses being corrupted. Can someone help me on this one? Thank you in advance.

Firefox 119.0 (64-bit) iMac 24 M1 - Ventura 13.6

I thought that in Private browsing mode, using Tools > Settings > Privacy & Security > Clear Data > Clear > Clear Now cleaned out everything in mid-session. It turns out that's not true, for example, using Firefox View I found that the list of Recently closed tabs in three-bar menu > History > Recently closed tabs was NOT cleared. The only way to see that was with Firefox View, which you could then use to delete items from the list.

With the new version of Firefox (119.0) Firefox View has been removed from Private browsing mode entirely. Thus not only is it impossible to see if the recently closed tabs list has been cleared, but it's impossible to clear the list even if you could see it. That leaves the only way to be (fairly) sure things are cleared out during a Private browsing session is to close the browser entirely, which is an annoying pain.

Why was that feature removed? How can I tell if the recently closed tabs have been cleared without it?

Thanks.

Lately, every time I turn on my computer, Google comes up as my browser. I believe that Avast, for which I have a paid subscription, is responsible for this hijacking. I have never used Google as a browser, nor do I wish to. I have to constantly maneuver to use Firefox. I am not omputer savy, so I need help.

1. How can I prevent this? 2. Is there a Federal Agency to complain to? 3. Is Firefox aware of this?

Thank you, Nick M.

Hi,

it seems to me that there are quite a few questions in the forum about the backgound update process. It has bugged me for a long time that my Firefox would every now and then just refuse to open a new page and force me to restart.

Only now did I learn that this changes when de-selecting the (recommended) "automatically install updates" option. The wording used does not make clear that automatically installing updates sometimes renders Firefox inoperable until a restart. I would love to see at least a "learn more" link there? I chose "automatically" but then was cursing every time Firefox refused to open a new page in the middle of my work. Then I failed to connect this to the choice I had made weeks or months back.

install and migration/Update Firefox to the latest release https://support.mozilla.org/en-US/kb/update-firefox-latest-release suggests that on Windows there is a way to have automatic updates without forcing a restart in the middle of the workflow? I assume this is through some little helper process, which perhaps is not popular on MacOS.

But: would it not be possible to at least point to these options from the message that says that Firefox needs to restart so people know they have a choice? Even better would be to have a "not now" button but I realize there might be technical reasons why we cannot have that.

It always worked, i just alt+tab to firefox, quick spacebar and youtube video paused until few days ago, now i need to specificaly click on the video in order for it to work, other buttons work, other video websites like netflix dont have any problem. I remember new update tab opened. Why do you have to break everything? Don't know how long that show all tabs button is up there but I tried couple times to remove it and its impossible, why URL bar is also search bar? Why? everyone can but search bar whenever we want, even right next to it, who thinks of this bullshit? Instead of being user friendly you put useless shit into it making it work like a my 16 bit PC when people expect it to run smoothly and quickly.

I was using PC and a window popped up saying "allow Firefox to make changes" and I clicked allow! Shortly thereafter my PC froze and I had to power it down. Now Firefox looks completely different and all my bookmarks and links to everything is gone. Also all my saved email logins and information!

Please help me reverse this change, I hate it!! Betty Turner

I can log into the RYA site, I then want to access a specific part of their site (Cerificate Administration), I click on CAdmin but nothing happens. I have contacted the RYA who have acknowledge a problem exists and sent me a message, which is below, unfortunetly I do not undestand what they want me to do on Firefox - do you understand? Can you help please?.

Many thanks John Knopp

From the RYA 'Thank you for your email, and apologies for the continued issues with your access to Certificate Administration. Please can I ask that you enable all Cookies for the RYA website on your web browser. Currently, some browsers cookie policies prevent the correct operation of our website. Instructions on how to allow cookies for various browsers can be found below. Microsoft Edge https://support.microsoft.com/en-us/microsoft-edge/view-cookies-in-microsoft-edge-a7d95376-f2cd-8e4a-25dc-1de753474879 Mozilla Firefox https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop Google Chrome https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop macOS Safari https://support.apple.com/en-gb/guide/safari/ibrw850f6c51/mac Opera https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/ We are actively looking into the issue and hope to have a resolution shortly. If this does not correct the issue you are having, please let us know.

Kind regards

Richard Behrens Technical Support Administrator Royal Yachting Association'

FireFox community

Recently I started receiving Firefox alerts when I attempt to use my ActivClient CAC login See Figure _01. Entering my CAC pin into the ActivCLient dialog and everything works fine (see FIgure_02). But I can't figure out wht the alert notice is telling me or why it has started all of a sudden.

Jeff

1. Mozilla email address 2. When I use Mozilla-Firefox to look for products on Amazon, you don't show the "SIZE" pull downs that are visible using Google Chrome or EDGE. I'm sure this is not good for business. I would prefer to remain on Mozilla, but somehow Amazon has blocked you from showing the size choices, and subject prices!!!

Attached is a picture I took of what I'm experiencing. At first I thought it was an issue with my monitor or perhaps my computer hardware, but it seems to only affect Firefox. Besides the obvious black squares you can see, I invite you to look at the top of the page displayed. Where it talks about Megan thee stallion, the "a" and "n" of "Megan" are kind of cut off by something.

I also experienced twice, maybe three times the whole page going blank for a second or so before returning to normal (not my whole screen, just the firefox browser). I just checked and Firefox is up to date.

I don't know if this is relevant, but I also checked Windows Defender and saw it had detected a threat, named Win32/OfferCore. I have since deleted it and have started a complete analysis of my computer which is still underway.

My OS is Windows 10. I hope this can be resolved, as currently it is stopping me from being able to read an article on Wikipedia, with many of the letters being kind of cut in the same fashion as with "Megan".

Thanks for any help, it'll be appreciated

When I open browser on my windows 11 PC, I am besieged by notifications from online British newspaper "Metro.CO.UK." I cannot discover a way to stop the notifications. What's up with it?

When I open Firefox, the wrong town name is always there with temperature. Can't Firefox remember my town name? I'm getting a little upset that so simple a problem can't be fixed automatically. Sincerely Bob

Hello everyone, since my recent update on Mac OS Sonoma 14.0, my Firefox 119.0 (64-bit) bookmarks are becoming irresponsive.

When I hover over any bookmark in my Firefox side bar, it suddenly becomes invisible, and sometimes its entire folder disappear from the side bar from where it has previously been saved, as well as any next bookmark in the same folder. Yet it is still in the bookmark folder, but i have to relaunch Firefox to find it again!

Here are enclosed 2 screen captures. See the section called "A LIRE PRIO 2023-10" just below "00 sources" when I initially opened it on my side bar, it was visible, and when I clicked on any of the bookmarks saved in the folder "01 A LIRE PRIO 2023-10", the entire folder "01 A LIRE PRIO 2023-10" disappeared!

Yet if I go into my Firefox folder, it is still there. If i click on the next folder (from the lateral bar), it will disappear again!

Does anyone have had the same problem and found a solution?

Will appreciate as I had to move to google but does not enjoy it in the same way as Firefox (been on it since 2012!).

Thanking you all in anticipation.

Michael

Until recently, when I entered a search request, I only received sponsored links which covered part of the screen. However now the list of sponsored links has grown so much that I am having to scroll through several screen pages before getting to the lings to the actual websites that I am looking for.

The number of sponsored links has grown out of all proportion and means that I am waisting a lot of time scrolling through items that are of no interest to me whatsoever. As an example, I recently made an enquiry about a medical condition and an Amazon sponsored links offered me a good deal on selling me that same medical condition!!!!

How can I or Mozilla reduce the high level of sponsored links. If it cannot be done then I will need to move to another browser.