Firefox Support Forum

Ever since you guys automatically updated your browser on my MacBook Pro (Catalina 10.15), I can hardly use facebook! Instant Messenger barely works, I can't download my group pages, etc. It works fine on Safari, but not on your new Firefox! Help!

on the app extension page i have identity theft and i purposely draw attention to myself sort and stay in the sewer at the same time whie i figure out fi i wwant to press charges tellnthis guy to leave me alone ' i'm drawing attention to myself and protecting maybe someonw who should go to jail aka not me

I can't login to Twitch. It says "Something went wrong. Please try again." I tried in an incognito window and it works, but I tried clearing cookies for twitch.tv, and opening Firefox in troubleshooting mode, and neither of them worked. Why can I login in incognito mode, but not otherwise?

Firefox 104.0 KDE Neon 5.25

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely no idea why this is happening or in what situation this happens. Has anyone heard of or solved this kind of situation before?

Today's 105.0 Firefox update rendered my NYTimes Wordle page unusable -- a big empty [ad?] space has been inserted at the top of page, forcing the game halfway down the page (https://www.nytimes.com/games/wordle/index.html). The PC keyboard is still connected (I can enter letters in the puzzle grid) but the mouse is not connected so I cannot scroll the page, cannot bring the pictorial keyboard into view.

How can I uninstall the 105.0 update?

Thanks, Gail

I had the PC at Staples to get malware removed. They also removed the AVG Anti-Virus and installed McAfee Anti-Virus instead. When I got the PC home, many of my Firefox settings had been changed, I don't know by what or whom. And my Greasemonkey and Adblocker extensions had been removed. I reinstalled those, but now cannot get my two desired scripts for Greasemonkey to download, let alone install. I also now have a message, "your browser is being managed by your organization." But this is my own PC that I use for both work and personal purposes. I've tried all the recommended approaches for removing the "organization" message, to no avail. Tech support from McAfee recommended removing and reinstalling Firefox, but I don't know if that is likely to fix the problem, and I would lose all my bookmarks, some of which are important for my work. I don't know how to save the bookmark links before trying to uninstall/reinstall Firefox. Need help.

I have suddenly lost all audio in firefox using youtube. My Audio works fine in windows and i can play and hear all windows sounds, mp3 etc...The audio also works fine in Edge browser and Chrome browser. So it looks like an issue with firefox, The audio is not muted or disabled in any way its just silent when playing back youtube

Any help apreciated

I've been having trouble with the Primary Password on Firefox for years. Sometimes it didn't ask me for it at all, sometimes randomly after half an hour and now since a year I've been having to type it in three times in total, before Firefox let's me do my thing. What's really weird: The second time the pop-up comes up there are already some characters in the password field and I have to delete them to start typing my Primary Password anew. But lately it always takes three times of typing in the password, until the pop up doesn't come up again. That's stealing a lot of my time and I have no idea what's the reason or what's causing it.

Can anybody help out?

When you start typing something to search on the internet, a search suggestions start to appear and they have this blue background color (see the screenshot). How can I change that color to something else? I don't like this blue color, it reminds me of Windows. I searched in about:config for color #0063e1 but there's nothing there, so I'm guessing this will be done by userChrome.css.

Getting various error messages. Made no changes to firefox this morning. Was working fine, closed browser after doing some work, came back, firefox doesn't work.

Error messages: 1. When opening a new page or tab- The connection was reset. The connection to the server was reset while the page was loadng.

2. Going to a saved bookmark on my toolbar (bookmarks still show) when clicking on a bookmark - Secure Connection Failed. An error occurred during a connection to twitter.com PR_CONNECT_RESET_ERROR

I'm moving from Brave to Firefox Developer, and trying to import all data from Brave... especially passwords.

When I import from Safari, Chrome, MS Edge I get a Mac dialogue box asking for my Mac password, and then all the data is imported correctly.

When I try the same with Brave, there is no Mac dialogue box, and the import process just says it was successful - but no passwords are imported at all.

I didn't find any settings in Brave saying that I had to allow password export or anything like that.

Is this a bug? and is there a workaround? (because I really don't want to have to input all those passwords for so many sites since moving to Brave!)

Yahoo / AT&T Email - why does Firefox appear to send too many log-in attempts to AT&T Yahoo email? This happens on my Windows 10 computer, my wife's computer and also on two computers belonging to relatives in a different state. Email works OK for a few days and then all the sudden when we try to log in, AT&T comes back and tells you you're either locked out (again) or you (again) have to change your password because of too many log-in try's. This is only on PC's running Firefox. Cell phones and iPad's all work great and never have the email log-in issue, which leads me to believe it's a Firefox problem.

When I attempt to go to the OneDrive browser site using firefox it fails to load. It isn't infinite loading, nor is it displaying an error. It just finishes loading but shows nothing but a white page. This issue is only on Firefox as attempting to go to the OneDrive browser site on Microsoft edge works just fine. It's also only an issue with the main onedrive site and the folder browsing pages. Going directly to a file loads the page just fine.

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy there. I'm not a computer savvy person but I can manage with the direction and input. That being said, what can I do to fix this. I've always used Firefox but lately had to use Edge or Chrome, not my first choice. So what changed in Firefox to cause this issue as I see on your message board for several people?

When you reply, how do I know you did without me checking constantly? Do you send an email through Thunderbird to notify?

have tried many different ways. also already re install the Firefox browser but sadly. i still can not log in the FedEx it always show We are having trouble establishing a connection. Please refresh the page.