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Firefox does not work with Logi Options + buttons

I have had this issue before but I don't remember how I fixed it. Previous threads are too old and the software mentioned is no longer used (SetPoint). Honestly I know it… (read more)

I have had this issue before but I don't remember how I fixed it. Previous threads are too old and the software mentioned is no longer used (SetPoint). Honestly I know it's not your fault, whoever is reading this, but I am exasperated by technology companies updating everything every 10 seconds. It's just a browser. Can we just not have these problems. Yes I uninstalled and redownloaded. etc etc.

Asked by Parker Greene 6 days ago

password recovery from old drive that died

hi, my drive died 4days ago and i'm just now back online, i was sure that i had registered (signed on) with Firefox. Turns out i have NOT done that... MYBAD, fersure, … (read more)

hi, my drive died 4days ago and i'm just now back online, i was sure that i had registered (signed on) with Firefox. Turns out i have NOT done that... MYBAD, fersure, i am hoping against all odds that you can help me recover all my old passwords which i have stored on the Fire Fox app that i was using, quite happily, with the old drive, i still have some, a handful of those addresses and passwords on file, but not near enough to get back to where i was online b4 the old drive kacked, i was hoping that if i gave you the addies and passwords, you could somehow find that Firefox i had downloaded? I gotta say that i feel SO stupid asking this, but trust me...LESSON WELL LEARNED!!! if you can help me that would be AWESOMELY MASSIVELY GOOD!!!! THANK YOU for your time Malcolm Wright

Asked by MWright5393686 6 days ago

Last reply by MWright5393686 6 days ago

Privacy-Preserving Attribution

It makes me very sad that you have incorporated this "feature" into Firefox. It makes me livid that I must manually opt out of it. I can no longer recommend Firefox to … (read more)

It makes me very sad that you have incorporated this "feature" into Firefox. It makes me livid that I must manually opt out of it. I can no longer recommend Firefox to others.

Asked by dsavage42 6 days ago

Disabling permissions granted to Hubstaff time management software

Hi - I unfortunately had to use Hubstaff tracking software to complete a job. It required me to give it Firefox permissions. I do not recall everything. I do remember tha… (read more)

Hi - I unfortunately had to use Hubstaff tracking software to complete a job. It required me to give it Firefox permissions. I do not recall everything. I do remember that it required Document privelages. It seems a rather intrusive software. I have tried looking through settings to disable permissions and could not find it specifically. Any assistance would be greatly appreciated.

Asked by Rob S 6 days ago

Delay in Web Push Being Recieved

As the title states, I have been testing out web push with a project I have in mind and am running into the issue that on firefox after making a request to send a web pus… (read more)

As the title states, I have been testing out web push with a project I have in mind and am running into the issue that on firefox after making a request to send a web push, it takes a few minutes before firefox acknowledges that it got it and shows it. Afterwards, web pushes are shown instantly until again after being inactive for some time (not really know to me) it is delayed again in receiving web pushes. On chrome, they are received instantly every time. I am also setting the priority to the highest when making the push request.

Asked by skwurw 6 days ago

Firefox is broken (again) after update

Hello there. After updating, Firefox, once more, lost all my open tabs and history. Extension icons have become invisible on the toolbar even if i unpin and pin them aga… (read more)

Hello there.

After updating, Firefox, once more, lost all my open tabs and history. Extension icons have become invisible on the toolbar even if i unpin and pin them again. Thanks to the extension "Tab Session Manager", I was able to retrieve the json file of my last session but the crazy part is that pages are not loading anymore! Even if I type google.com in the address bar, it just seems to load forever and nothing happens. I have been using Firefox as my main browser for years but this is the second time it happens in about 1 month and I am about to ditch Firefox for good if I can't fix this. Can't afford to lose data like that... Last time it took me a hell of a long time to fix it. This time, pages aren't even loading, except it seems, for the support pages...

Installed extensions: Tab Session Manager, UBlock Origin, Privacy badger, Phantom, Metamask (lost all the wallets data and setup), NordVPN, other crypto wallets...

Asked by IndoSteph 6 days ago

How to block access to Firefox

Hi. I am asking for help: how to protect with a password (preferably master) any access to the browser (and not only to logins), where there is simultaneous synchronizati… (read more)

Hi. I am asking for help: how to protect with a password (preferably master) any access to the browser (and not only to logins), where there is simultaneous synchronization between several devices. Currently it works like this: I run FF, a popup appears for entering the password. I do not enter the password, I close the popup with "x". And thus I have access to everything that was previously open in the browser (in the previous session). If the user was logged in, I also have access to it. And I would like the use of "x", failure to enter a password, or entering an incorrect one to result in, for example, closing FF. So that there is no access to FF content

Thank you in advance for your help

Asked by czarek prv 6 days ago

eBay Stylesheet not working

On occasion, eBay styling breaks, leaving me with plain unstyled HTML. Photo below for example. This doesn't happen everytime, and it happens randomly. But once it has h… (read more)

On occasion, eBay styling breaks, leaving me with plain unstyled HTML. Photo below for example.

This doesn't happen everytime, and it happens randomly. But once it has happened once there's no good way of fixing it, and I often have to swap browser.

There have been a number of questions about this on support.mozilla, but all are archived. One of the suggested solutions is to disable tracking protection for the site, on the premise that eBay's tracking files are mixed in with their styling files, but disabling tracking protection does not fix the problem.

I'm using FF 128.0 on macOS Sonoma 14.5.

For me, the solution was to disable the disconnect.me browser extension.

Asked by Louis de Beaumont 6 days ago

Weird malware affecting FF on Linux

Hi My GF just rung up, she is running FF 128.0 (64-bit) from Ubuntu snap on Ubuntu Linux 22.04.4 LTS (which I set up for her and use myself) She complained that wheneve… (read more)

Hi

My GF just rung up, she is running FF 128.0 (64-bit) from Ubuntu snap on Ubuntu Linux 22.04.4 LTS (which I set up for her and use myself)

She complained that whenever she starts up FF she gets a display about "MS Windows Defender" and ringing some allegedly Microsoft number together with a recorded message over and over.

I logged into her machine remotely using the SSH connection I've set up (Fiewalled so only I can do it), killed FF and she tried it again with the same result.

I told her go go onto Chrome for now, which she did without incident. On no account should she ring the number, which is obviously that of a scammer, although they would be confused by a Linux system.

In the meantime I had a look round the files on her machine. I couldn't find anything in particular, but I wasn't very sure where to look.

I tried deleting the contents of .cache/mozilla/firefox/0e35ujgr.default/startupCache and that enabled her to use FF again but I notice it got repopulated, seemingly with stuff relevant to Windows - however I see that exists on my system.

She almost exclusively uses Facebook on the system, I wonder if it is malware from a FB ad?

Has anyone got any idea about what this malware is, where it came from and what files I should remove from her system if it happens again.

Asked by John Collins 6 days ago

XULRunner Error after Update

I am getting the following error after updating my Firefox installation: XULRunner This profile was last used with a newer version of this application. Please create a ne… (read more)

I am getting the following error after updating my Firefox installation: XULRunner This profile was last used with a newer version of this application. Please create a new profile.

I have tried creating a new profile and deleting the old ones, restarting Firefox, and even uninstalling Firefox and reinstalling it. The error still persists.

How can I get the error to quit popping up every time I open Firefox?

Asked by FirefoxUser2201 6 days ago

Avoiding pre-existent setting for plugins to be overwritten from a new machine.

Hello everyone, I am experiencing this issue since - I suppose - Firefox Sync existed. My main machine has - like any other machine I own - Firefox always up to date and … (read more)

Hello everyone, I am experiencing this issue since - I suppose - Firefox Sync existed. My main machine has - like any other machine I own - Firefox always up to date and a set of plugins like No-Script, an ad-blocker, a theme, GUI icon disposition and whatnot. When I install Firefox on a new device or machine and then proceed to sync them, I lost the theme across all my synced devices, ALL of the registered sites I have trained No-Script and the adblocker not to block and my GUI settings. In short every new machine with a fresh install and sync of Firefox will wipe and overwrite to its defaults any synced custom configuration I have. Is there a solution for this?

Thank you.

Asked by LeDash 6 days ago

Outlook online not working

Outlook.office.com not refreshing automatically anymore and requires browser refresh to show new e-mails, etc... Works in Edge and Chrome just fine. Had this issue years … (read more)

Outlook.office.com not refreshing automatically anymore and requires browser refresh to show new e-mails, etc... Works in Edge and Chrome just fine. Had this issue years ago and issue self-resolved, so unsure what resolution was then.

Asked by jlillis 1 week ago

Last reply by jlillis 6 days ago