Firefox Support Forum

Firefox 120.0 on openSUSE Tumbleweed.

Google Maps (https://www.google.com/maps) results in CPU being pegged at 100%. No other tabs open. All I have to do is load the URL and do nothing else. This behavior is repeatable. CPU stays at 100% until tab is closed or browser is shut down. Sometimes the browser will hang and its PID has to be killed.

Offending process:

username 4501 4416 76 11:40 ? 00:05:13 /usr/lib64/firefox/firefox -contentproc -childID 1 -isForBrowser -prefsLen 27513 -prefMapSize 244227 -jsInitLen 228948 -parentBuildID 20231116134553 -greomni /usr/lib64/firefox/omni.ja -appomni /usr/lib64/firefox/browser/omni.ja -appDir /usr/lib64/firefox/browser {659a1e89-c5da-416d-b720-558c24187847} 4416 true tab

Just opened up Fireox and everything has gone - all bookmarks and folders, toolbar with shortcuts, all of it. I am not a technical person. What do i do to get it all back? Thank you Harry

Firefox is my browser, and Outlook my email program. After years of troublefree access to Kickstarter, I now cannot link to the site, neither by Google search, nor by responding to an email link sent to me by Kickstarter. Instead, I get a message which reads:

'You are sending too many requests to Kickstarter at this time. Please contact support@kickstarter.com if you continue to see this error.'

I have contacted Kickstarter, but their response is that the problem probably lies with my browser. Do you have any idea why this problem should suddenly have appeared?

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

This issue started with a (frustrating) set of steps following a page which wasn't displayed (https://www.ziggogo.tv/) - the screen remained black. Refresh solved it but the reinstalled plugins didn't show an icon and did not work at all. I de-installed Firefox, installed some old version from an update, installed all plugins and then updated to the latest version. Now finally everything seems to work- except that the 2nd and next windows show at a quarter of the size compared to the first whchi show correctly. I've tried everything I could think of with xulstore.json in the correct ..\AppData\Roaming\Mozilla\Firefox\Profiles\ subdirectory but nothing helps. I deleted it (which requires you to re-check that you want a menu bar),when I though for a moment it worked, made it read only (which means Firefox makes a .tmp version of it), manually changed the content (e.g. to "main-window":{"screenX":"4","screenY":"4","width":"3840","height":"2048","sizemode":"maximized"}}} matching my 4K monitor but nothing helps. And no, Ctrl click the Close button doesn't help either.

I suspect that it is a (maybe reintroduced) bug in a later build. I don't update often and I haven't seen this issue before.

Anything I can do which I haven't tried?

I'm trying to load https://bfjoy.com/ and only Firefox is redirecting my typing of 'bfjoy.com' as an http: website instead of the correct https:

Why is this? I assume DNS but what is Firefox doing to redirect to the unsecured site that other browsers aren't?

Firefox tells me to close program because Firefox is already running. When I close Firefox then re-open Firefox: same message. When I check Firefox in Task Manager, there are anywhere from 6 instances of FF running and sometimes up to 24. Something needs fixed.

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message while trying to use YouTube, while other times the site loads but says that I am offline and no internet connection. I have done all of the fixes that they say to use online and nothing seems to work. YouTube will occasionally work but none of the thumbnails will show up. Then there are other site that work fine.

I always have the latest version of Firefox today it is 120.0.1

I get several of these and I have Bitdefender antivirus

See attached photo

What to do ?

Hi! I am running Firefox on an old MacPro5,1 with MacOS Ventura using Open Core Legacy Patcher. The graphics card is a NVIDIA GeForce GT 630. So overall it's a pretty old setup but everything works fine. However, since day one, I've been having rendering issues with some (not all) videos on Firefox. These videos include some but not all YouTube videos, some embedded animations on websites, and every live stream video. The workaround is pretty straightforward: everything works fine on Safari and Chrome. Still, I am wondering what the issue could be, any help would be appreciated. Attached are two screenshot of what the rendering issues look like.

I just realized that my user agent string is wrong (for instance, it says that I am on OS X 10.15, even though I am on 13.6, not sure if that makes any difference at all.

Hi, I got a new laptop recently and ever since then I've been experiencing this problem. Websites like https://tabs.ultimate-guitar.com or https://ukutabs.com offer the option to autoscroll, so that you can play your instrument without having to pause your playing and scroll further yourself. This feature hasn't been working for me ever since I got my new device and since it's various sites, I suppose the problem must be in the browser itself, I just can't figure it out. In the case of Ultimate Guitar, when I click autoscroll, it does move slightly, once, but then stops again, and you'd miss the movement if you're not paying close attention. I can switch between various speeds on this site as well, but it doesn't do anything. In case of Ukutabs, there's not even any kind of response from the site when I click the option. I tried turning on and off Firefox settings concerning autoscrolling and smooth scrolling, but nothing solved my problem.

Thank you for your time and energy, everyone!

I have recently (today) installed a device (Mini Wireless USB adapter) on my desktop computer. I am now connected to my ISP modem wirelessly. I have been using Firefox as my browser for many years (ten?) and have not had a problem until today. When I attempt to go to a web site I get a notice that says: "Unable to find the proxy server. Firefox is configured to use a proxy server that can't be found. Check the proxy settings to sure they are correct. Check to make sure your computer has a working network connection. If your computer or network is protected by firewall or proxy make sure that Firefox is permitted to access the web."

I am able to get to any web site I choose when using another browser. I am also receiving my emails, and able to send emails. So I know the computer has a working network connection. When I have visited the Mozilla support site (having to use another browser) I see advice that shows opening the Settings page and getting to the Proxy settings. When I open my "Settings" page from the menu on the Firefox home page upper banner I do not see any option to get the Proxy settings. How do I access the Proxy settings page? Or how do I access the Firewall settings? Don't forget, I cannot open any web page from Firefox.

is het mogelijk dat het opslaan van documenten via firefox automatische voorzien worden van een firefox extension? Kan het zo zijn dat als je firefox verwijdert deze documenten dan niet meer toegangelijk zijn?

Als dat zo is hoe kan ik dit dan weer herstellen?

I've been with yellow folders for several years. In the version that I have now, version 111, no longer works. I was put at userchrome.css the following: @namespace url(http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul); .bookmark-item[container], treechildren::-moz-tree-image(container) { fill: gold !important; } treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksToolbar) { fill: black !important; } treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksMenu) { fill: black !important; } treechildren::-moz-tree-image(container, OrganizerQuery_UnfiledBookmarks) { fill: black !important; } treechildren::-moz-tree-image(container, livemark) { fill: orange !important; } .bookmark-item[container][query], treechildren::-moz-tree-image(container, query) { fill: dimgray !important; }

I do not know because it doesn't work now. Maybe version 111 no longer admits it? Do you know how to put the yellow folders?

Recently I did a full scan with Microsoft defender and it detected a file in the “firefox/profiles../cache2/entries” as a trojan:PowerShell/Meterpreter.A (And also something related to gzip I’m sorry that I didn’t take a screenshot of the message but I completely freaked out and deleted it immediately after scanning with the other AVs). I installed malwarebytes and Avast and did a full scan they returned with a no malware has been detected. In the moment I panicked and immediately deleted the file (I should’ve uploaded to virustotal to see its behavior and what it can do and change to my PC if it is indeed malicious). Then I did a full rescan using Microsoft defender and it returned with a 0 threats found. However, I only went to a couple of websites recently which as far as I know are safe such as msi, cpuid, I don’t go to shady websites plus I have ublock origins as an Adblock. My question is as follows how much percentage wise this Trojan is a false positive and if it is a virus how much damage it did (the thing that got me freaked out is that it’s a meterpreter)