Firefox Support Forum

Hi, I've just update Firefox, I found "old firefox datas" as a file. but passwords and bookmarks are lost. I've tried to find If the previous profile was registered, but there is none. Can you help? Thanks

There are many third-party add-ons to customize keyboard shortcuts, but nothing official...

Would it be possible to have the 'built-in' option to edit them?

When I use my McAfee anti-virus full protection software to remove trackers, all trackers are removed from my browsers (Microsoft edge, chrome, etc) except for Mozilla Firefox. I always have 222 trackers not removed from my Firefox browser after every cleaning. Gosh even chrome does a better job than Mozilla Firefox. This is getting really creepy. Anyone's assistance will be greatly appreciated.

I have Firefox in multiple devices. All works except my iMac. Everytime I clean it up. Once I log in on the same mail of the others firefox lockwise wont import the credentials and passwords from the other devices on the same email. I wrote this problem more than once. What is this support if nobody answers related to the problem.

No I have no main password on the firefox yes all the credential options are properly setted that this firefox have to import the other passwords from the device.

Anybody there able to give simple instructions no geek expressions step by step guide AND RELATED to my problem not other things?

Thank you

I frequently get a pop-up indicating that Norton Password Manager has along running script and my webpage is very slow as a result. I have removed it and re-added it. What else can I do to stop the long-running script? This only happens when I use Norton 360. Is there some kind of conflict between the two?

Hi,

Ever since a while ago, some images are not showing correctly in Firefox. I must have gotten this issue in the last update(84.0.2) or slightly earlier. I tried resetting it, and used safe mode, but I still get the same issue. I don't know how to fix it at this point, and the only solution I have at the moment is to switch over to Chrome for important times, such as for online exams, but this is not ideal. Does anyone have a clue about what could be wrong, or am I doomed to use alternatives to Firefox during important times/just for viewing certain pictures?

Current Version: 84.0.2 (Auto-Update/Help -> About Firefox) OS: Windows 10

Thank you.

Trying to sync new laptop, but cant log in on new laptop as the password shows incorrect. Ive double checked username and password million times. Tried to reset my password on old laptop but get error that the old password is incorrect. It also shows a date the old password was created which is not correct.

Any suggestions? Any help would be greatly appreciated.

Firefox on the new browser does not support Flash player even though all I repeat all game sites use Flash player, I tried to play one of my favorites online games and guess what it say that my browser Firefox has no support for Flash player in the general also YouTube will not play in Firefox because they use Flash player components, so turn Flash player on because there is millions no wait billions no wait trillions that use Firefox that love Flash player so please turn Flash player on please I and others want to play our online Flash player user games on Firefox. Thank you turn it back on

Anyone have any suggestions on how to log into Sling? I get a "A webpage is slowing down your browser. What would you like to do?" message and then the URL goes to "about:blank." I have no problem signing in on Edge, but I really don't want to go there. Ran CCleaner, made sure to clear all sling cookies, whitelisted sling for uBlock origin. (Running FB Container - does that have any effect?) Help?

Win10 Pro 20H2, FF 84.0.2

Hi all, I'd be grateful for some help with themes. I've been using Firefox and this specific feature for years and never had any issues with it. On my new PC, themes are suddenly looking like they have only been partially applied. Every theme so far has done this, I've checked all the regular customization settings and I'm stumped. As you can see in the screenshot, the theme applies to the tab and search bar levels, but not to the top level that shows the page title and system buttons. I know it's a cosmetic issue but it is driving me mad. Is this a "feature" in a new version of Firefox to make themes look like this? It looks more like a bug to me :(

I'm on Windows 10, brand new install on a new machine, I've only synced my Firefox tabs/bookmarks etc but it already looked like this before I did that or added my usual extensions. Any help or explanation why it's like this now would be appreciated!

When I try to manage bookmarks, I get a confusing hierarchy of bookmark folders that shows the same folder in multiple places, and I can't open it to see the subfolders. It totally confuses me. Naturally, I tried Firefox Help.

When I go to Firefox Help, I don't know how to enter search strings to narrow searches. Anything I enter gets me hundreds of topics, including strings attempting to find out how to narrow searches. Encasing strings in quotes does nothing.

Right now, I need help managing bookmarks. For the future, I need to know how to use Firefox Help correctly. Thanks.

Dear Community,

I have a hand full of passwords I would like Firefox to fill out but stop asking me if I like to save logins and passwords every time I have to login on a websites.

Unfortunately, when I uncheck "Ask to save logins and passwords for websites", Firefox will stop "Autofill logins and passwords", even the saved ones.

Does anyone know a workaround?

Hopefully, Elmar

During class today, Firefox unexpectedly crashed on my Windows 10 PC after downloading a pdf file from my History teacher. Now, when I try to open Firefox, a transparent box quickly appears before disappearing again, not opening Firefox. I have yet to find a solution that has worked.

I've had this happen twice now. Getting a new PC and wanting to transfer my bookmarks from old to new. I have had bookmarks on the old computer arranged in order of priority from left to right on my bookmarks bar. Did the export to create a HTML file and saved it so that I could import to new Firefox browser on new computer. So far so good. However, when setting up new browser and importing my bookmarks from the HTML file, it just creates a single folder on the new browser's bookmarks bar, instead of spreading my bookmarks out on the new bookmarks bar as it should. The bookmarks in the imported folder are still in the order I want, but to get them as individual items on the bookmarks bar, it seems I'd have to drag and drop them one by one to the new bookmarks bar. Solution please?

I have two laptops..both W10 64 bit both Firefox version 84.0.2. On works fine the other just will not complete the loading of Farmville-Two on Zynga . I have tried to go page by page and make sure the two laptops have identical settings and they do as best as I can find. By any chance does anyone have any suggestions I can try. I have done all the suggestions From Zynga..cleared cache, deleted web content, rebooted, reinstsalled their Launcher+ program so you dont need Flash and flash is disabled, I did virus and Malwarebytes scans, even did a sfc/ scannnow, I changed the Firefox settings to allow pop ups and set to privacy to standard. It starts to load but the page stops and locks up and I am left with a white window on the left where the farm should load ...the laptop to a point sometimes I have to reboot to close the window. It used to work just fine. I know my way around a bit but not an expert..just cant play on one of the laptops..frustrating. It started about a week ago. All other programs seem to work ok. Appreciate any help..Thank you.

Desktop FireFox browser v. 84.0.2 (64-bit)

I made the mistake of asking to always open a site in a container and for it to remember my choice. Now I can't get it to open in no container. The context menu choice to "Reopen in Container" => "No Container" seems to ignored.

The issue: I have to different logins for a site (dev.azure.com). I open one in the work container and the other in no container. I didn't realize the open in container would operate only on the domain, which makes sense in hindsight. However, now the site is broken for one of the sites, and I can't find where to reset this choice. How do I do that?

I have disabled autoplay in my preferences for all websites, but some videos on some websites still autoplay. (This is under Preferences / Privacy and Security / Autoplay. Under "Default for all Websites", it is set to Block Audio and Video.) How is it that some websites are able to get around this? Is there a way to defeat them?