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Places.sqlite gets. corrupted every time Firefox is closed

Hello, Every time I restart Firefox or it crashes or power cuts or anything, place.sqlite file gets corrupted and I have to replace the new file with the .corrupt file. T… (read more)

Hello, Every time I restart Firefox or it crashes or power cuts or anything, place.sqlite file gets corrupted and I have to replace the new file with the .corrupt file. This has been happening for over a year now, but my computer is always on and I turn it off maybe once every 4-5 months unless I'm forced to restart by a software or by power cuts or stuff. Lately I have been having issues with my Windows and I have to restart my computer quite often and it is very annoying. This happens whether I close Firefox with the X or using the Exit button or even if I keep it open and restart the computer. My places file is 75MBs. I have the same one since 2014. I'm using Windows 10 and latest Firefox edition. Any ideas?

Asked by exclusive01 4 months ago

Last reply by FredMcD 4 months ago

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Why does Firefox keep deleting my saved passwords?

For the second time in the last two weeks, Firefox has deleted all my saved passwords when the program has updated. This happens frequently and is REALLY ANNOYING. How do… (read more)

For the second time in the last two weeks, Firefox has deleted all my saved passwords when the program has updated. This happens frequently and is REALLY ANNOYING. How do I stop it? I am now going to restore the files from back up, about half an hour wasted.

Thanks and look forward to hearing back from someone.

Tim Jennings

Asked by timj1uk 6 months ago

Last reply by FredMcD 4 months ago

lost everything with firefox

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, hi… (read more)

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

Asked by dj_dean 5 months ago

Last reply by FredMcD 5 months ago

Existing profiles are not usable with newest version (99.0.1). A bookmarks and data appear lost.

When newest FF version opens, it cannot see any of the data that is in each of my three older profiles. I've switched to each one and each one appears empty with the new … (read more)

When newest FF version opens, it cannot see any of the data that is in each of my three older profiles. I've switched to each one and each one appears empty with the new version. Is there some new step to take in this version when switching profiles? How to bring an older version of Firefox and older profiles from Backup to replace what's now unworkable... and regain my important data? Thank you for your timely, much needed help.

Asked by roning5 5 months ago

Last reply by FredMcD 5 months ago

EVERY time Firefox does an update, my home page changes, my icons for add-ons are gone, EVERY time. I keep asking this question but the responses are not helpful.

EVERY time Firefox does an update just about everything changes for me, including my homepage, my icons for add ons are gone, now my link to my email is gone, I always … (read more)

EVERY time Firefox does an update just about everything changes for me, including my homepage, my icons for add ons are gone, now my link to my email is gone, I always wonder if I'm on the correct version or not. It says I am but what happened to all of my settings. I cannot tell you the number of times I've had to find my THEME and since there is no rhyme or reason as to how the themes are categorized it takes me forever to find the one I want. It doesn't seem to matter what settings I have entered because they are changed along with everything else. I have asked this question before and the answers I have received do not work. And another question. I do not like the background in "black" with the titles highlighted in yellow when I am searching. Very difficult for me to read, I've attempted to change that many times but can't seem to figure that out either. Oh, Lord where is Microsoft 7 when I need it? An OS that even I could figure out.

Perhaps finding the glitch in the changes that always take place after an update should be your next update.

Asked by Rhonda 5 months ago

Last reply by Terry 5 months ago

  • Archived

Passwords are missing

Hello Firefox am an existing user as part of my system crash i lost all the installed software including Firefox after repairing my system logging on the same email [edit… (read more)

Hello Firefox am an existing user as part of my system crash i lost all the installed software including Firefox after repairing my system logging on the same email [edited email from public] @gmail.com i didn't get the saved passwords please do something it's really important

Asked by pranavpradeepmk5 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

Clear history

I am a senior user and need assistance. I am unable to clear history. I followed directions sent by Fred McD, and inadvertently removed my profile. I have saved the profi… (read more)

I am a senior user and need assistance. I am unable to clear history. I followed directions sent by Fred McD, and inadvertently removed my profile. I have saved the profile, but cannot open Firefox replace the profile information. Can someone help?

Also, if someone should ask a question, how do I reply?

Thank you, Blair Ryan [removed email from public]

Asked by ryan97205 7 months ago

Last reply by FredMcD 7 months ago

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All saved passwords associated with my accounts are removed

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what… (read more)

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what needs to be done.

Asked by navneet.nigam82 8 months ago

Last reply by FredMcD 8 months ago

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I lost all my tabs

So my browser pages weren't loading so I went to my windows 10 settings app and went to "Apps" and then I clicked on FireFox to uninstall it but it gave me an option to "… (read more)

So my browser pages weren't loading so I went to my windows 10 settings app and went to "Apps" and then I clicked on FireFox to uninstall it but it gave me an option to "Refresh" it and so I did that and it fixed the issue I was having but ALL my tabs are gone and I NEED them back. Please tell me there's a way to get them back. I think I even had important ones to. ;-; ;'(

Asked by jillv46 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Lost bookmarks

I reinstalled windows on my pc. After reloading Firefox I signed in and not all my bookmarks were there. I clicked on restore/import. There was only 1 date available. Jan… (read more)

I reinstalled windows on my pc. After reloading Firefox I signed in and not all my bookmarks were there. I clicked on restore/import. There was only 1 date available. Jan 5. I clicked it and now all my bookmarks are gone. I have gone through the help and still no luck. How can I get my bookmarks back?

Asked by douglasosborn74 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Firefox loses passwords every time the program closes

I decided to clean up my password file and get rid of hundreds of logins that were no longer active. I exported the passwords to logins.csv and Removed all passwords fr… (read more)

I decided to clean up my password file and get rid of hundreds of logins that were no longer active.

I exported the passwords to logins.csv and Removed all passwords from Lockwise. Then I imported the CSV file into a spreadsheet and edited the file, and exported a new copy of logins.csv.

Since FF Lockwise would not allow import from csv files, I imported the csv file into Chrome, then I opened FF and Imported passwords from Chrome. This was successful, with a total of 592 passwords imported.

But every time I close FF the next time I open it, all passwords are gone. The logins.json file and the logins-backup.json file are in the profiles folder C:\Users\Jerry\AppData\Roaming\Mozilla\Firefox\Profiles\04bmixuw.default.

I turned off SYNC but this didn't help; I turned SYNC back ON but it didn't help either.

This is now driving me crazy. Can anyone explain how to stop this insanity?

FYI I tried to upload images but the Upload Image feature never worked. Little circle kept spinning.

Asked by jburg1254 9 months ago

Last reply by cor-el 8 months ago

  • Archived

Passwords gone, addons disabled after Windows 10 update

All of a sudden, my Firefox was completely empty. All my passwords were gone, but managed to get them back from another browser. I thought all my addons were gone as well… (read more)

All of a sudden, my Firefox was completely empty. All my passwords were gone, but managed to get them back from another browser. I thought all my addons were gone as well, but it turned out they were all disabled for some reason.

My Windows version that effed things up (I don't know, but it's the only thing that changed) is 20H2 19042.1348.

Asked by pepeu 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Lost Firefox Sync Info

Hello, Today I got a notification that wanted me to reset my profile for security reasons. I didn't know this change would require me to reset my password and that I woul… (read more)

Hello,

Today I got a notification that wanted me to reset my profile for security reasons. I didn't know this change would require me to reset my password and that I would lose everything on my account. Is there a way to retrieve my account settings, such as bookmarks? Thanks.

Asked by mikecmassaro 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Firefox logins & passwords

Hey, All of the saved logins and passwords are gone while the bookmarks remain. I noticed that logins and passwords disappeared after the computer turned off unexpectedly… (read more)

Hey, All of the saved logins and passwords are gone while the bookmarks remain.

I noticed that logins and passwords disappeared after the computer turned off unexpectedly due to low battery and unstable power connection couple times in a few minute interval.

How do I get back logins and passwords?

Asked by hoops1 10 months ago

Last reply by FredMcD 9 months ago

  • Archived

Reinstating bookmarks and Reading List from Firefox v92 to Firefox v94

Today I was forced to erase my hard disk and reinstate / reinstall the entire operating system on my MacBook Pro [from my back-up] ... in doing so I was upgraded to Firef… (read more)

Today I was forced to erase my hard disk and reinstate / reinstall the entire operating system on my MacBook Pro [from my back-up] ... in doing so I was upgraded to Firefox v94 [from Firefox v92] and all my bookmarks and folders and my reading list were lost ... btw I had no option, no alternative was offered ...

Is there some way of salvaging the bookmarks, folders and reading list from v92 and importing them to v94?

I thank you kindly in advance for your advice

Asked by PilgrimHikerGal 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

toolbar missing and won't restore

last night was a firefox update??? today, all of my bookmarks and toolbar is gone. i've followed the RESTORE option and get an error stating that the function cannot proc… (read more)

last night was a firefox update??? today, all of my bookmarks and toolbar is gone. i've followed the RESTORE option and get an error stating that the function cannot process the backup file. WTF Firefox ... I have over 1300 bookmarks and use most of them regularly. help me fix this!!! ::crying::

Asked by tamlindner 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

latest Firefox upgrade

How do I get the previous version of Firefox back? I woke up this morning to a completely different website than when I went to bed last night. Whoever thinks this upgr… (read more)

How do I get the previous version of Firefox back? I woke up this morning to a completely different website than when I went to bed last night. Whoever thinks this upgrade is an improvement is nuts. It took me 2 hours just to TRY to set it up as I had it including getting past the initial instructions for "refreshing" Firefox (no explanation provided for why it was even necessary), finding my bookmarked sites, setting up my preferences. Even though I have turned the popup blocker on, I lose the top quarter of my screen to an unwanted Walmart ad that I can't turn off. It follows me down the page, popping up in different places. There are also smaller ads that are unwanted, annoying, and impossible to block. And as for your "educated guesses", you guessed wrong. I'm a user not a techie. Right now the best solution seems to be deleting Mozilla products and moving to Chrome or Edge.

Asked by NCampbell 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

Videos do not load in Firefox

MAC OS Monterey Verrsion 12.0.1 but problem preceded this update Tried all suggestions listed but the problem persists. All videos function in Safari. eg: https://www.msn… (read more)

MAC OS Monterey Verrsion 12.0.1 but problem preceded this update

Tried all suggestions listed but the problem persists. All videos function in Safari.

eg: https://www.msn.com/en-ca/video/topvideos/alarm-clock-goat-wakes-owner-with-terrifying-scream/vi-AAQ7Khx

Asked by beck.art 11 months ago

Last reply by FredMcD 10 months ago

  • Archived

Primary password help - password never set, but I need to enter it?

Laptop had issues booting (icky Dell and Windows 11). When I rebooted and opened Firefox, I was prompted with a Password Required dialog box and a request to "Please ent… (read more)

Laptop had issues booting (icky Dell and Windows 11).

When I rebooted and opened Firefox, I was prompted with a Password Required dialog box and a request to "Please enter your Primary Password."

I've never set a primary password, or a master password when that term was used.

I've seen I can reset my primary password, but I lose my saved logins. I know that's not too hard to re set up....

But why am I being asked to enter a password I've never set?

Firefox for Windows Version 93.0 (64-bit)

Asked by rob.elli 11 months ago

Last reply by cor-el 10 months ago