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lost everything with firefox

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, hi… (read more)

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

Asked by dj_dean 4 months ago

Last reply by FredMcD 4 months ago

  • Archived

recovering my lost bookmarks

Hi, I need technical help on recovering my lost bookmarks. I have followed the suggested recovery methods and when I move today's backup "file ....json" (?) (as one sugg… (read more)

Hi,

I need technical help on recovering my lost bookmarks. I have followed the suggested recovery methods and when I move today's backup "file ....json" (?) (as one suggested) to the bookmarks menu, clicked on it to open, it does nothing. If I click on the saved file on my desktop it's a bunch of mumbo jumbo...like writing code. I even tried importing it and I get nothing. I deleted Mozilla Firefox and reinstalled it and still nothing.

I'm so lost on this....

Cananyone help?

Tkx-

Linda

Asked by lpostell1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Clear history

I am a senior user and need assistance. I am unable to clear history. I followed directions sent by Fred McD, and inadvertently removed my profile. I have saved the profi… (read more)

I am a senior user and need assistance. I am unable to clear history. I followed directions sent by Fred McD, and inadvertently removed my profile. I have saved the profile, but cannot open Firefox replace the profile information. Can someone help?

Also, if someone should ask a question, how do I reply?

Thank you, Blair Ryan [removed email from public]

Asked by ryan97205 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

Missing ALL Firefox Data

I cannot seem to retrieve any of my Firefox data. My bookmarks, plugins, login and password data are just gone. Years of data are gone. There is no "old profile data" and… (read more)

I cannot seem to retrieve any of my Firefox data. My bookmarks, plugins, login and password data are just gone. Years of data are gone. There is no "old profile data" and oddly enough none of the profiles have anything in them anyways. I have tried everything suggested and NOTHING has worked. Most people have no clue about the files and folders and definitely shouldn't be moving stuff around as most of the threads have suggested. What is a key3 or 4 file? Why should I have to move it? Where does one move it to? None of the threads on this topic are helpful and there's no way to just ask a person who works here? Considering this seems to happen to a lot of people it should be made much easier to do. I can't even import my old logins from Safari. Is years of my data just gone? If Im signed into my Firefox account shouldn't it be there, or what is the point of having one? I need a very easy solution to this extremely frustrating issue.

Asked by AJ 1 year ago

Last reply by brisu 1 year ago

  • Archived

Firefox logins & passwords

Hey, All of the saved logins and passwords are gone while the bookmarks remain. I noticed that logins and passwords disappeared after the computer turned off unexpectedly… (read more)

Hey, All of the saved logins and passwords are gone while the bookmarks remain.

I noticed that logins and passwords disappeared after the computer turned off unexpectedly due to low battery and unstable power connection couple times in a few minute interval.

How do I get back logins and passwords?

Asked by hoops1 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Unable to process the backup file

Hello I have a problem when restoring the file from one computer to another, when I want to restore it it gives this error "Unable to process the backup file". I have bee… (read more)

Hello

I have a problem when restoring the file from one computer to another, when I want to restore it it gives this error "Unable to process the backup file". I have been looking for some program that allows me to unzip or remove the data or repair.

I have consulted many forums and videos and I cannot know if the failure is irreparable or is there any way to get the information I have consulted this page but it does not finish working https://www.jeffersonscher.com/ffu/bookbackreader.html

"File name: bookmarks-2020-07-24_1163_gm8tLHmdNSoVAHsxUPQZAg==.jsonlz4; Size: 137303; last modified 24/7/2020 9:46:12 (failed JSON parsing: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data)"

Can anybody help me?

thanks,

Asked by sdiaz.anunzia 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Firefox has deleted all history inexplicibly. Did not update, nor refresh.

My firefox default page suddenly got scrambled. Top sites got completely reset and my highlights were changed to seemingly random pages. I checked my history for the page… (read more)

My firefox default page suddenly got scrambled. Top sites got completely reset and my highlights were changed to seemingly random pages. I checked my history for the pages listed in highlights and they were pages I had visited on the 25th of January, which is not recent. They also seemed to not update when I visit new sites which it usually does. I then noticed the history does not have any entries newer than 25th of January. And going to new pages does not get registered in the history.

I restarted in troubleshooting mode and history started to register again, but now it has deleted everything in my history. Logged in accounts and passwords seem to be unaffected. Same for bookmarks.

What happened? How can I fix this? Can I regain my lost history?

I tried an idea I read where renamed places.sqlite to places.sqlite.old and places.sqlite.corrupt to places.sqlite.corrupt which restored the situation to the first situation, where the history is frozen at 25th of January and does not update.

Asked by dogmar45 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Data loss after update

I installed the last update, my bookmarks kept being here but all my add-on, website shortcuts and firefox settings got removed. I checked the profiles to see if it was j… (read more)

I installed the last update, my bookmarks kept being here but all my add-on, website shortcuts and firefox settings got removed. I checked the profiles to see if it was just another profile that was created but after checking each profile that was available they were all with the defaults settings without shortcuts and without add-on. I cannot recall all the add-on and websites saved so it is very important for me to recover them. What can I do?

Asked by Conan 12 months ago

Last reply by Bithiah 11 months ago

  • Archived

Videos do not load in Firefox

MAC OS Monterey Verrsion 12.0.1 but problem preceded this update Tried all suggestions listed but the problem persists. All videos function in Safari. eg: https://www.msn… (read more)

MAC OS Monterey Verrsion 12.0.1 but problem preceded this update

Tried all suggestions listed but the problem persists. All videos function in Safari.

eg: https://www.msn.com/en-ca/video/topvideos/alarm-clock-goat-wakes-owner-with-terrifying-scream/vi-AAQ7Khx

Asked by beck.art 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Logins and passwords still not saved

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are au… (read more)

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are automatically filled when I move the cursor to the Username and Password fields, but I still have to click Log In. As soon as I log out and log in I am asked to "Sign In" again. I tried manually adding a website to the "Saved Logins" but that did not help. Using Windows 10 64bit.

Asked by steenwinther 1 year ago

Last reply by steen.winther 1 year ago

  • Archived

missing profile

How do I get Firefox to recognize the profile that is in my Library on a Mac? I didn't touch it; did nothing to it, but when I tried to open Firefox it suddenly was missi… (read more)

How do I get Firefox to recognize the profile that is in my Library on a Mac? I didn't touch it; did nothing to it, but when I tried to open Firefox it suddenly was missing. And your Help system HAS WAY TOO MUCH INFORMATION IT SO AS TO BE NOTHING BUT CONFUSING. I AM NOT A CODE JOCK OR A WEB DEVELOPER OR SOMETHING. END RESULT: YOUR HELP SYSTEM IS USELESS!!!!!!!! I even tried deleting my current Firefox and downloading a fresh app. SAME THING! Please answer back with a REAL person, not some canned menu of HUNDREDS OF OPTIONS. Or, I will simply not touch anything from Mozilla again. Now that is SIMPLICITY!!!!

Asked by northphysicsgroup 1 year ago

Last reply by HawkEye 12 months ago

  • Archived

I lost my gmail password saved in Firefox

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there … (read more)

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there is nothing. Neither to the "account.google" nor "google.com". I have always had the pre-filled username/passwords fields for years. Only the gmail password are missing. Someone can help me, please?

Asked by Quasar3.1415 11 months ago

Last reply by cor-el 11 months ago

  • Archived

"Unable to process the backup file"

I deleted my entire partition firefox was installed on, and lost mybookmarks, passwords,... . i had this firefox account but nothing recovered by sign in but extensions. … (read more)

I deleted my entire partition firefox was installed on, and lost mybookmarks, passwords,... . i had this firefox account but nothing recovered by sign in but extensions. so i used some recovery app and found my last -deleted- firefox files and folders (/appdata/roaming/..../profile/...), but i cant introduce/change/swap these files to my new firefox. what should i do to recover my lost data?

Asked by keivanfar.mohsen 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox settings

Every couple of months I will start up my computer and find all my settings have changed and my Firefox add-ons are gone. I was not able to discern why but I made some c… (read more)

Every couple of months I will start up my computer and find all my settings have changed and my Firefox add-ons are gone. I was not able to discern why but I made some changes in the configuration and got the text size back to what I wanted. This time it happened none of those configurations changed but I still had changed text size. I refreshed Firefox and found my add-ons immediately were reinstalled even though they were shown to be working when I checked my browser settings. One of the add-ons was Yahoo Mail ad blocker. I have used Yahoo Mail for years. Recently they have tried to make changes in my mail display to where I am being forced to go ad-free and upgrade to a mail subscription. After this most recent challenge to my computer setting, I am beginning to think Yahoo is disabling the Yahoo Ad Mail Blocker to get me to go to their subscription. Either that or Microsoft is challenging me to use their browser. It is like their is a war going on to win the internet. I miss the old Internet. Is there anything that can be done so my settings don't get hijacked?

Asked by grmapeg 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

New install over an outdated version of Firefox,

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The … (read more)

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The forum tried to help me with this a while back, but it was deemed not to be possible, and the best way would have been to do a fresh new install, but there was noway to save log-ins/passwords bookmarks. My devices all have the Firefox sync and that is so far working well. My question is, if I dragged my PC's Firefox into the present by performing a fresh new install, would my synced items install ok....after invoking the Sync feature on the new install. Logic tells me this should be so, as it worked ok with the new iPad, but I know from experience that logic doesn't always come into play. (Windows7) Many thanks

Asked by Fozzie777 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Bookmarks where are they

Hello, My computer crashed and my windows profile is gone. I made new profile and now my firefox profile and bookmarks are missing Typed about:profiles but don't see anyt… (read more)

Hello,

My computer crashed and my windows profile is gone.

I made new profile and now my firefox profile and bookmarks are missing Typed about:profiles but don't see anything but the one I'm using now

-Erkki

Asked by emannikk 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox loses passwords every time the program closes

I decided to clean up my password file and get rid of hundreds of logins that were no longer active. I exported the passwords to logins.csv and Removed all passwords fr… (read more)

I decided to clean up my password file and get rid of hundreds of logins that were no longer active.

I exported the passwords to logins.csv and Removed all passwords from Lockwise. Then I imported the CSV file into a spreadsheet and edited the file, and exported a new copy of logins.csv.

Since FF Lockwise would not allow import from csv files, I imported the csv file into Chrome, then I opened FF and Imported passwords from Chrome. This was successful, with a total of 592 passwords imported.

But every time I close FF the next time I open it, all passwords are gone. The logins.json file and the logins-backup.json file are in the profiles folder C:\Users\Jerry\AppData\Roaming\Mozilla\Firefox\Profiles\04bmixuw.default.

I turned off SYNC but this didn't help; I turned SYNC back ON but it didn't help either.

This is now driving me crazy. Can anyone explain how to stop this insanity?

FYI I tried to upload images but the Upload Image feature never worked. Little circle kept spinning.

Asked by jburg1254 7 months ago

Last reply by cor-el 7 months ago

  • Archived

0Kb logins.json file

Hi, I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt a… (read more)

Hi,

I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt and logins-backup.json. cert9.db and key4.db are still there and aren't empty. I'm on Arch Linux, so no previous version as well. Is there anything I can do to restore my passwords?

Asked by ingvar6 1 year ago

Last reply by cor-el 1 year ago

  • Archived

After most recent update - I've lost my extensions/add-ons, logins, and the urls in the bookmarks.

The Bookmarks are all there, but the url is missing. None of the extensions (including ones I've paid for are there) The logins weren't there, but are now restored from a… (read more)

The Bookmarks are all there, but the url is missing. None of the extensions (including ones I've paid for are there)

The logins weren't there, but are now restored from a previous install.

What I have done...

1. exported bookmarks to html and checked them out there. They were broken there as well.

2. Refreshed Firefox,

3. Restarted the PC.

4. Uninstalled Firefox (and discovered that I had both X32 and X64 on my machine) - uninstalled both. 5. Reinstalled Firefox x64 (current version 86.0.1)

6. the places.sqlite files from previous restores have the same problem.

I've started to refresh the links for the toolbar which has taken me awhile. I don't want to have to do it for all my hundred's of bookmarks.

Ideally what I'd like to do is uninstall the latest update, look at the bookmarks to see if they are still stuffed, and if the extensions are there. If they are ok, then I want to back the bookmarks to html. Reinstall the update, then restore the bookmarks. (And make a list of the extension names so I can reinstall them).

My guess is either that the sqlite file has corrupted, or the update has changed the file layout for the bookmarks, etc, and it's unable to interpret the links.

Asked by celebkiriedhel 1 year ago

Last reply by FredMcD 1 year ago