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Recovering Firefox Profile (w/ EaseUS Data Recovery) After Factory Reset

I lost my Firefox profile data (amongst other files) after a hardware issue forced a repair and a factory reset. I purchased the EaseUS Data Recovery tool to try recover … (read more)

I lost my Firefox profile data (amongst other files) after a hardware issue forced a repair and a factory reset. I purchased the EaseUS Data Recovery tool to try recover my Firefox data but am running into issues.

I located the two folders (one ending in ".default-release" and the other ending in ".default-release-1632317792925") from the PRE-reset file location C:\Users\[User]\AppData\Roaming\Mozilla\Firefox\Profiles.

I then close Firefox, delete all of the folders from the same location in the POST-reset location of those same files, and paste the older folders in their place.

However, when I start Firefox, it only shows me POST-reset tabs. Am I doing something wrong?

Asked by tito.obaisi 5 hours ago

Last reply by tito.obaisi 5 hours ago

New install over an outdated version of Firefox,

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The … (read more)

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The forum tried to help me with this a while back, but it was deemed not to be possible, and the best way would have been to do a fresh new install, but there was noway to save log-ins/passwords bookmarks. My devices all have the Firefox sync and that is so far working well. My question is, if I dragged my PC's Firefox into the present by performing a fresh new install, would my synced items install ok....after invoking the Sync feature on the new install. Logic tells me this should be so, as it worked ok with the new iPad, but I know from experience that logic doesn't always come into play. (Windows7) Many thanks

Asked by Fozzie777 1 week ago

Last reply by cor-el 13 hours ago

Password gone after update

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest fire… (read more)

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest firefox update. How to get the saved username/password back?

Asked by osamamaqbool1 2 months ago

Last reply by trakzelpatrick 4 days ago

  • Solved

Lost of passwords

Firefox Browser 91.0.1 (64 bits) updated on August 17, 2021 DESKTOP-RMQPN98, Intel(R) Core(TM) i7-8665U CPU @ 1.90GHz 2.11 GHz RAM 16,0 Go 2EA08739-3F4E-41FC-9C65-5F14D… (read more)

Firefox Browser 91.0.1 (64 bits) updated on August 17, 2021

DESKTOP-RMQPN98, Intel(R) Core(TM) i7-8665U CPU @ 1.90GHz 2.11 GHz RAM 16,0 Go 2EA08739-3F4E-41FC-9C65-5F14D51A3A70 00326-10000-00000-AA107 64 bits

Windows 10 Famille, 20H2, Installed on 29/‎03/‎2021 OS Build 19042.1165 Windows Feature Experience Pack 120.2212.3530.0


Hello,

For 1 week, perhaps since August 17, 2021, all of my usernames, passwords and main password have frequently disappeared.

This morning I closed the browser and launched it again. I have, a priori, lost nothing.

I restarted the computer. Again, the usernames, passwords and master password were gone.

I didn't changed any settings before or after the last update.

Any solution ?

Regards.

Asked by Đỗ Ngọc Philippe Hùng 1 month ago

Answered by Đỗ Ngọc Philippe Hùng 1 week ago

Data loss after update

I installed the last update, my bookmarks kept being here but all my add-on, website shortcuts and firefox settings got removed. I checked the profiles to see if it was j… (read more)

I installed the last update, my bookmarks kept being here but all my add-on, website shortcuts and firefox settings got removed. I checked the profiles to see if it was just another profile that was created but after checking each profile that was available they were all with the defaults settings without shortcuts and without add-on. I cannot recall all the add-on and websites saved so it is very important for me to recover them. What can I do?

Asked by Conan 1 month ago

Last reply by Bithiah Koshy 1 week ago

Lost a few logins after update to 91

Hello, I recently updated firefox to the latest version (91.0) and just noticed some logins are lost. I only noticed my google accounts passwords are missing but who kno… (read more)

Hello, I recently updated firefox to the latest version (91.0) and just noticed some logins are lost. I only noticed my google accounts passwords are missing but who knows if there are others. I mean I have encountered the problem a long time ago when all of my passwords were not imported and I had to manually retrieve them but now I cannot do that because the profile was indeed imported but somehow a few passwords were omitted... I tried to find some other older profile but there seems to be none but the curent default one Please help

Asked by ace6de5 1 month ago

Last reply by jacek14 2 weeks ago

I lost my gmail password saved in Firefox

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there … (read more)

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there is nothing. Neither to the "account.google" nor "google.com". I have always had the pre-filled username/passwords fields for years. Only the gmail password are missing. Someone can help me, please?

Asked by Quasar3.1415 3 weeks ago

Last reply by cor-el 2 weeks ago

  • Solved

jsonlz4 file did not import bookmarks when I chose the restore/choose file option

I needed to have Windows 10 wiped and reinstalled from my laptop, and the guy who did it cloned my files to save everything. I saw instructions on another post on how to … (read more)

I needed to have Windows 10 wiped and reinstalled from my laptop, and the guy who did it cloned my files to save everything. I saw instructions on another post on how to find the bookmarks file under Profile, but it didn't do anything after confirming that it would wipe out all current bookmarks. What am I doing wrong?

Asked by jayhutchison 3 weeks ago

Answered by jayhutchison 3 weeks ago

Restore the profile and than no pwd saving avaiable

Hi folks, the user deleted his firefox completely. But he had saved his profile folder. So I installed the latest version of firefox and loaded all the content from the s… (read more)

Hi folks, the user deleted his firefox completely. But he had saved his profile folder. So I installed the latest version of firefox and loaded all the content from the saved profile folder into the new profile folder - and he got his old ff back again. But all his pwds where gone - but that's okay, I made a printout of it all. Now he comes back to me with the problem, that none of the pwds enterd new will be stored. I was via teamvier on his pc - and he was right. I enterd a pwd, press the save button, get into the page, quit the page, call the page again - no pwd appeared. I compared all the setup parameter with mine, where everything works fine - there was no difference. So what can I do ? Is it a lockwise problem ? Thanks for any answer Michael

Asked by makdiver 3 weeks ago

Last reply by cor-el 3 weeks ago

"Missing Profile" cannot even open Firefox

I am on Mac OS 10.13.6 and I cannot open Firefox and it says Profile Missing, and will not open. I don't care about any bookmarks or anything I just want to use Firefox a… (read more)

I am on Mac OS 10.13.6 and I cannot open Firefox and it says Profile Missing, and will not open. I don't care about any bookmarks or anything I just want to use Firefox as an alternative browser to Safari.

Asked by actionimages 1 month ago

Last reply by HawkEye 1 month ago

  • Archived

missing profile

How do I get Firefox to recognize the profile that is in my Library on a Mac? I didn't touch it; did nothing to it, but when I tried to open Firefox it suddenly was missi… (read more)

How do I get Firefox to recognize the profile that is in my Library on a Mac? I didn't touch it; did nothing to it, but when I tried to open Firefox it suddenly was missing. And your Help system HAS WAY TOO MUCH INFORMATION IT SO AS TO BE NOTHING BUT CONFUSING. I AM NOT A CODE JOCK OR A WEB DEVELOPER OR SOMETHING. END RESULT: YOUR HELP SYSTEM IS USELESS!!!!!!!! I even tried deleting my current Firefox and downloading a fresh app. SAME THING! Please answer back with a REAL person, not some canned menu of HUNDREDS OF OPTIONS. Or, I will simply not touch anything from Mozilla again. Now that is SIMPLICITY!!!!

Asked by northphysicsgroup 6 months ago

Last reply by HawkEye 1 month ago

Firefox needs a much better profile management system

The feedback page is useless and I don't see any way to contact Mozilla so this will probably go unviewed and be more of a rant but Firefox absolutely needs a much better… (read more)

The feedback page is useless and I don't see any way to contact Mozilla so this will probably go unviewed and be more of a rant but Firefox absolutely needs a much better profile management and back system. Particularly there should be a mandatory step to backup a current profile before updating. Today I updated Firefox not by choice, for some reason my PC decided that a single click was a double click. So the latest version created a brand new profile I assume because I already had Firefox open. I am beyond rage right now because I just spent the last half hour trying to find my correct profile in my user data because for some insane reason Firefox decided to create two new profiles.

I manually backed up my profile data but it's incredibly stupid that A) the profile naming is gibberish and B) I had to do that in the first place.8

Asked by njdev 1 month ago

Last reply by cor-el 1 month ago

Lost sync from last sync

Hi, Last month I connected a new device and sync my firefox data but nothing happened and I lost all of my data included logins, plugins, bookmark, etc. I had not happene… (read more)

Hi,

Last month I connected a new device and sync my firefox data but nothing happened and I lost all of my data included logins, plugins, bookmark, etc.

I had not happened to me before. I did sync some devices even mobiles and It works nomally.

Can I get my sync data back?

Thanks

Asked by firedragon_hero_175 1 month ago

After forgetting the site firefox delete the login of this

Hi, When you select to forget a website from the history, firefox also deletes the username and password that it has saved. Would it be possible to avoid it? … (read more)

Hi,

When you select to forget a website from the history, firefox also deletes the username and password that it has saved. Would it be possible to avoid it?

Asked by kallookoo 1 month ago

Last reply by FredMcD 1 month ago

Firefox Sync just updated my bookmarks to how they were in 2016

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off t… (read more)

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off the rails. I booted a virtual machine for the first time in years and while on that vm I used firefox. That copy of firefox had never had sync enabled and the bookmarks were very old. I uncautiously turned sync on, thinking that it'd favor the current bookmarks over years old bookmarks. Nope. Now I find all of my active instances of firefox (all windows flavors) have bookmarks from 2016. Two things.

  1. 1 What's the best way to restore my current bookmarks? I have backups from last night and maybe even more recent. I know how to restore bookmarks...but I'm concerned that sync will just repeat the same error and adjust to the 2016 set.
  2. 2 How did this happen? I have gotten to trust sync so much that I just enabled on the old firefox without taking any precautions. That was probably a mistake plain and simple - sync is complex and that sort of gap in dates could be unanticipated. But still it seems odd that sync would favor an ancient set over the current set.

Firefox is a great browser and sync is part of that greatness. Thank you mozilla.

Asked by sparrowtwo 2 months ago

Last reply by sparrowtwo 1 month ago

"Forget about this site" removes Lockwise login entries

Hello, I just stumbled upon a very interesting "feature" (I'd say bug). If one goes to the history, and then clicks on "Forget about this site", one would assume that thi… (read more)

Hello, I just stumbled upon a very interesting "feature" (I'd say bug). If one goes to the history, and then clicks on "Forget about this site", one would assume that this site would be removed from the history. However, in addition to that happening, all these site's logins are also completely erased from Lockwise, so now I have to recover passwords on all sites where I did this :-( That is certainly not wanted. Is there a way to prevent this?

Asked by firefox1497 1 month ago

Last reply by cor-el 1 month ago

Loss of passwords, bookmarks, accounts

Welcome back. I cannot restore bookmarks and passwords as instructed on the Firefox website. I don't have old data. AVF TuneUp scanned the system and automatically instal… (read more)

Welcome back. I cannot restore bookmarks and passwords as instructed on the Firefox website. I don't have old data. AVF TuneUp scanned the system and automatically installed driver updates for me. After the update, the system crashed - Windowws10 Pro and the recovery function did not work. I had to turn on auto repair, with the option to keep my files. The files remained, but all installed applications were automatically removed as well. About Firefox after automatic repair did not keep passwords, bookmarks. I have a Firefox account and I had it before the failure. Because, based on the advice from Firefox, I cannot restore passwords, accounts and bookmarks (I do not have a copy on my computer) and there is no direct contact link on the help page so that I can send an email asking for help, VERY, VERY Mister please provide a link who will help me, to the person who will restore all the data from my account. Data necessary for work. So I PLEASE HELP AND GIVE A LINK TO THE PERSON WHO WILL HELP ME and restore my bookmarks, accounts and passwords in Firefox. best regards Grażyna

Asked by KONTO 1 month ago

Last reply by FredMcD 1 month ago

Slow and unusable due to recent update screwing up hat was working OK

The recent update by Microsoft and Firefox totally screwed up my computer. It is so slow to respond with constant iterations of "Program Not responding" that it is comple… (read more)

The recent update by Microsoft and Firefox totally screwed up my computer. It is so slow to respond with constant iterations of "Program Not responding" that it is completely unusable in most cases. It crashed Thunderbird and I lost many years of data and email that is completely unretrievable. I do not want EDGE or anything to do with it, but Microsoft has made plain their intent to force it on me by making nothing work . Is there a fix without going yo Linux?

Asked by willisjcus 1 month ago

Last reply by FredMcD 1 month ago

My firefox does not save passwords

Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I c… (read more)

Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I close down the laptop and re start it the next time I want to use it and go to firefox, none of the paswords I had thought I'd saved previously are there. This is very frustrating as I have a lot of places I visit which I had, in previous times using an earlier version of firefox, saved passwords which populated the correct places. I am no techie so really don't understand what has happened. Every time I want to get onto even my email, I have to leaf through my black book to find the necessary password and do it all manually.

Please can anyone help?

Asked by Johnone 3 months ago

Last reply by FredMcD 2 months ago

Firefox updates causing issues

Within the past 3-4 week, I am constantly getting messages that FF has updates. These messages are coming randomly throughout the day and when I select "Dismiss", it upd… (read more)

Within the past 3-4 week, I am constantly getting messages that FF has updates. These messages are coming randomly throughout the day and when I select "Dismiss", it updates anyway. These updates have caused me to lose bookmarks and saved log in for certain websites. This is frustrating. I cannot go through this everyday, all day. This is my work computer and my technology department cannot seem to find or figure out the issue. I no longer have the option to turn off updates. This is happening on my desktop only. No issues with the laptop. Never had issues with FF updates before; updates would occur overnight and bookmarks were never lost. WHAT GIVES?????????? I have attached screenshots. I have even uninstalled and reinstalled the browser. Cannot use Chrome, Edge or IE for the software I use for work; all modules will not work with those browsers. This is a brand new desktop; less than 6 months old.

Asked by sford1 2 months ago

Last reply by FredMcD 2 months ago