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Manage extensions

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens th… (read more)

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens the add-ons tab (does not present a list of extensions). There is no "gear" next to any of my extensions; just the on/off button and the .... button.

How can I force an extension to show on the toolbar?

Firefox is up to date (version 120.0).

Asked by duvalljm 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Whatever you did to Friefox, you broke the ability for me to have it keep a set of urls open at start up. You disabled a very useful feature.

Fix the problem ! If I set up a set of bookmarks and web sites to be opened on startup of Firefox, then use them and save that list forever until I change it. That… (read more)

Fix the problem ! If I set up a set of bookmarks and web sites to be opened on startup of Firefox, then use them and save that list forever until I change it.

That is how you product worked until this week. Now, it sucks. And why does the header say that my options are controlled by my organization ? This is my private computer, belongs to me, not any organization !

Asked by danpuhr 19 hours ago

Last reply by zeroknight 7 hours ago

Just refreshed a page by hitting ctrl + r twice, which bypasses safety net, and lost my whole draft for post I wanted to make. Is there a way to disable this "convenient feature" so this doesn't ruin my day further?

I wanted to make a lengthy post on a website today, but I accidentally hit CTRL + R twice which bypassed the "This page is asking you to confirm that you want to leave — … (read more)

I wanted to make a lengthy post on a website today, but I accidentally hit CTRL + R twice which bypassed the "This page is asking you to confirm that you want to leave — information you’ve entered may not be saved." safety net. Is there a way to deliberately disable any and all refresh shortcuts and buttons when a safety net shows up, so my buttery fingers don't ruin my day to it's absolute maximum?

I want safety nets to be deliberately annoying.

Asked by Snoucher 17 hours ago

Last reply by cor-el 16 hours ago

Fidelity Auto-Logout

I'm having an issue with Fidelity Investments website logging me off after 5-10 minutes of inactivity. Before Fidelity's website redesign, I could go at least 30 minutes… (read more)

I'm having an issue with Fidelity Investments website logging me off after 5-10 minutes of inactivity. Before Fidelity's website redesign, I could go at least 30 minutes or more without having to login again. It seems now I have to login constantly.

I have contacted Fidelity, but the said it was a Firefox issue, however, I cannot find any information about this issue (or I don't know where to look).

How do I extend the time before needing to login again? Thoughts on if is this even a Firefox issue or is it Fidelity's website?

Thank you!

Asked by SS 1 day ago

Last reply by cor-el 1 day ago

Themes do not stay locked since several updates back.

Themes do not stay locked since several updates back. It is ridiculous that every time you open the browser you need to go to settings and get 'dark theme' back on, when … (read more)

Themes do not stay locked since several updates back. It is ridiculous that every time you open the browser you need to go to settings and get 'dark theme' back on, when it is the only theme many of us with visual problems can use. MANY people have complained about this (read your own reviews). FIX IT! It's doubtless a five minute job to put this back the way it was.

Asked by Shaun Russell 1 day ago

Last reply by cor-el 21 hours ago

Sound on Facebok videos

I am running Windows 10 Enterprise version on my desktop. The same video on Facebook plays perfectly on Chrome but the sound is muted when it is played on Firefox. It h… (read more)

I am running Windows 10 Enterprise version on my desktop.

The same video on Facebook plays perfectly on Chrome but the sound is muted when it is played on Firefox. It happens only recently.

Is there some control features that I should turn on or turn off somewhere so that I can continue to use Facebook a usual on my Desk top.

Asked by swwlee 14 hours ago

Last reply by zeroknight 7 hours ago

Enable pop-ups on a case-by-case basis

I have run into an annoyance where I am trying to click on a link in my email to open a new page. Clicking on the link makes a bar show up telling me that Firefox has pre… (read more)

I have run into an annoyance where I am trying to click on a link in my email to open a new page. Clicking on the link makes a bar show up telling me that Firefox has prevented a popup from being opened (see attached image). I am given the option of managing my preferences / Firefox settings, where I can either go through multiple steps to permanently allow all pop-ups from that website until I restore my original settings, or uncheck a box to permanently allow all pop-ups from all sites until I check that box again. This is annoying because I have no interest in either allowing or disallowing all pop-ups from all websites, or all pop-ups from this specific website, every time I want to open a single pop-up from a specific site. I would rather that the warning bar which tells me that Firefox has blocked a pop-up also display a button allowing me to allow ONLY THIS SPECIFIC POP-UP IN THIS SPECIFIC CASE.

Is this a setting that exists in Firefox? Alternatively, is there a version of Firefox which does have a setting which would allow this? Or is this simply not a functionality that exists for this browser?

Asked by Tiggy Chen 1 month ago

Last reply by zeroknight 1 month ago

Java Addons, Java Applet Support.

Dear Team Please Explain How to Enable Java Applet in Mozila Firefox ESR Latest Version. Please Support I want to Use Oracle EBS in Mozila Firebox ESR. Mozila Firebox OL… (read more)

Dear Team

Please Explain How to Enable Java Applet in Mozila Firefox ESR Latest Version. Please Support I want to Use Oracle EBS in Mozila Firebox ESR. Mozila Firebox OLD Version Support Java Applet But Latest Version Not Support.

Asked by Dileep Gupta 2 months ago

Last reply by cor-el 2 months ago

Widevine plugin not installing

I installed Firefox-ESR on my Raspberry PI and noticed that I cannot play Udemy videos. After some research I found that the Widevine plugin is missing and the OpenH264 V… (read more)

I installed Firefox-ESR on my Raspberry PI and noticed that I cannot play Udemy videos. After some research I found that the Widevine plugin is missing and the OpenH264 Video Codec is also not installed. Following the instructions from similar issues didn't solve the problem. I ticked off and on the "Play DRM-controlled content" button but this only brings the widevine plugin for a moment and after that it disappears. In the network tab I see no activity when click on this button, i.e. Firefox does not send requests.

Additionally the OpenH264 Video Codec is not installed and never installs.

Any ideas how to solve this?

Asked by v.grozev 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

How to completely disable all translations globally

With a recent update of Firefox Developer Edition to version 117.0b9 i keep getting extremely annoying popups on all sites, asking me if I want to translate stuff. I don… (read more)

With a recent update of Firefox Developer Edition to version 117.0b9 i keep getting extremely annoying popups on all sites, asking me if I want to translate stuff.

I don't want to store unnecessary settings in my browser, related to exceptions to websites/languages that I want vs. does not want to translate.

I want to completely disable translations, globally. Forever. Two questions:

- Why there is no "disable translations globally" checkbox in the newly added popup? - Is there an about:config hack to do disable translations globally, for all languages, for all websites, and forever?

thanks in advance

Asked by leonixyz 3 months ago

Last reply by zeroknight 2 months ago

How to Set - Home Button (My Corp Web URL), Firefox Start (Firefox Home)

When I open Firefox settings I can set; Firefox Home (Default), Custom URLs..., or Blank Page. I altered the Firefox Home to show a custom image per [[How to add image t… (read more)

When I open Firefox settings I can set; Firefox Home (Default), Custom URLs..., or Blank Page. I altered the Firefox Home to show a custom image per [[How to add image to my firefox home page / newtab page|https://support.mozilla.org/en-US/questions/1288490]] . Now I'd like to show the Firefox Home page every time I open Firefox or open a new blank tab.

When I read the article [[How do I set a different Home page and Home button|https://support.mozilla.org/en-US/questions/1341696]] the options in "about:config > browser.startup.page" are limited to "0-blank; 1-home page; 2-last visited page; 3-restore previous session", but there is no Firefox Home page in this option.

So, it seems I cannot have Firefox open to my custom Firefox Home page (and NewTab) image and have the home button open to my corporate web site. Is there another option that I can accomplish this?

Asked by Bill 2 months ago

Last reply by Jud 1 month ago

Microphone not working in Firefox, but works in other apps

Hello folks, I am writing to you because I am having a problem with the microphone in Firefox on Windows 11. The microphone works on all other apps on my computer, but i… (read more)

Hello folks,

I am writing to you because I am having a problem with the microphone in Firefox on Windows 11. The microphone works on all other apps on my computer, but it does not work in Firefox.

I have tried the following troubleshooting steps:

I checked if Firefox has permission to use my microphone. I restarted Firefox. I updated Firefox to the latest version. I disabled any extensions that I have installed in Firefox. I tried using a different microphone. I checked my computer's sound settings and volume mixer. I ran a virus scan on my computer. I reset Firefox to its default settings. I reinstalled Firefox. Tried downloading Firefox from Microsoft Store. Went through every article on the internet but none of the solutions worked in my case. After trying all of these steps, the microphone still does not work in Firefox.

I would appreciate it if you could help me troubleshoot this issue. My audio driver version is the latest that the manufacturer(Lenovo) could offer for my machine which is ideapad Creator 5-15IMH05 Laptop - Type 82D4, Windows update also does not offer any newer version than the one i am currently using.

Thank you for your time.

Asked by ilicnemanjax 3 months ago

Last reply by zeroknight 3 months ago

How do I remove alternative languages from Firefox Language Settings?

I set my browser to use English instead of my local language and I expect sites to use English by default. Now for some reason Gmail showed me a "do you want to leave thi… (read more)

I set my browser to use English instead of my local language and I expect sites to use English by default. Now for some reason Gmail showed me a "do you want to leave this page" browser dialogue in language other than English.

Turns out, there's a new(?) option to set alternative interface languages, and I suppose websites can now choose which one to use?

Wow, just noticed, even tooltips on this website aren't in English anymore. This is extremely annoying.

I'd love to remove the alternate language from that list and leave Firefox interface exclusively in English. There is no option to remove the second language, only to move priority (see screenshot).

Searching through about:config with "language" didn't help. The closest relevant result was for the dictionaries. I do not have problems with dictionaries; "alternate" did not bring any relevant results either.

Asked by Fly McFlyson 5 months ago

Last reply by cor-el 5 months ago

Browsec VPN extension

Firefox for linux ubuntu is what I'm using on my laptop. I installed browsec VPN and it does not launch. I've used this before linux mint and I did not have any problem… (read more)

Firefox for linux ubuntu is what I'm using on my laptop. I installed browsec VPN and it does not launch. I've used this before linux mint and I did not have any problems.

Asked by Darnell 3 months ago

Last reply by Dropa 3 months ago

My 1Password extension (desktop app required) has stopped working in Firefox

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension Today, for reasons unknown, my 1Password extension, (an old and non-updatab… (read more)

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension

Today, for reasons unknown, my 1Password extension, (an old and non-updatable version that I've used for many, many years), is non-responsive. The icon still resides in the Tool Bar, Windows ToolTips "sees" it as "1Password", but clicking on the icon has no effect. The extension is shown as Enabled in Firefox's Manage Your Extensions page.

I think I've tried all the "usual" things here: rebooted the computer, uninstalled and re-installed the extension and rebooting, checked the setting in 1Password itself to see that it's associated with "Mozilla Firefox 114.0", (the program still opens fine outside the browser).

This seems to be related to Firefox 114.0. On my other computer with the same Windows 11 version but using Firefox 113.0.1 had no problem with 1Password, but as soon as Firefox updated to 114.0 the same problem with 1Password appeared.

Anything that I might be able to do to get 1Password working?

Asked by Tom_Young 5 months ago

Last reply by JPKirkpatrick 1 month ago

turn off Firefox Fullpage Translation

hello I cannot turn off Firefox Fullpage Translation, which is really annoying. When I browse I get asked for every new page in which language I want to translate and I… (read more)

hello I cannot turn off Firefox Fullpage Translation, which is really annoying. When I browse I get asked for every new page in which language I want to translate and I don't want to. The translations are mostly bad and I know in which languages I browse and research. I haven't been able to find how to turn it completely off in the settings. Can anyone help? It'd be great, thanks.

Asked by aline.bo 1 month ago

Last reply by zeroknight 1 month ago