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Browser settings won't stick

My boss uses Firefox and said he is having a repeat issue with his browser. The issue is that every few weeks Firefox undoes a setting that he has and we cannot figure ou… (read more)

My boss uses Firefox and said he is having a repeat issue with his browser. The issue is that every few weeks Firefox undoes a setting that he has and we cannot figure out why. It could be when you update to a new version.


What happens is that he has file extensions for PDF and ICS files set to automatically open and instead they change to download instead. He then has to download one of each file type and manually change the setting back to auto-open. Again every 3-4 weeks this resets to download.

Asked by treneek 17 hours ago

Last reply by jscher2000 - Support Volunteer 16 hours ago

cannot open phone links in browser

i am trying to get google voice to open by clixling on numbers in webpages. i followed the directions here: https://support.google.com/voice/answer/11397414#google-voice-… (read more)

i am trying to get google voice to open by clixling on numbers in webpages. i followed the directions here: https://support.google.com/voice/answer/11397414#google-voice-is-on and here: https://support.google.com/voice/answer/11397414#one-click-dialing

but the problem is that in the Applications list in Settings there is no "tel" application type for me to set

how can i get Voice to call the numbers in webpages?

Asked by nchls.cnrd 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Hide blue line above the active window of firefox.

why is there a blue live on top the window? i don't know what kind of mentality you guys have but its really doesn't fit with rest of the UI and its look old. is there a… (read more)

why is there a blue live on top the window? i don't know what kind of mentality you guys have but its really doesn't fit with rest of the UI and its look old.

is there a option of remove this?

Asked by fasterthenphoton 3 days ago

Last reply by Terry 1 day ago

Firefox using/storing improper email address. Can't find and fix

Firefox is hanging on to an ancient dead email address, which it uses automatically when replying in on line forms where I don't have the option of filling one in (form w… (read more)

Firefox is hanging on to an ancient dead email address, which it uses automatically when replying in on line forms where I don't have the option of filling one in (form won't send because account is dead), or trying to get into dropbox, etc. (identifies me as not having access under the old email address because access was set up for my current email address).

 I have looked here but don't find the places to go as described at all:

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts.

Where do I find Firefox's stored email address that it uses for functions as described above?

FYI, I use Thunderbird for email, but not Firefox. I have my proper email address identified as primary in Thunderbird, and the dead address and all emails completely deleted as far as I can find them. Am on Win 7; Firefox 105.0.1 at present, but this has been a problem for a long time. Thank you. Dave

Asked by david.webb9109 1 day ago

Last reply by cor-el 1 day ago

Downloads Location

Recently, files that I download from online have been going into Microsoft's very convenient little folder called, "Downloads."  ::: rolls eyes ::: At first, I chalked th… (read more)

Recently, files that I download from online have been going into Microsoft's very convenient little folder called, "Downloads."  ::: rolls eyes :::

At first, I chalked this up to being distracted and having not chosen the location to where I wanted something downloaded - I have always preferred downloading to a specific location of my choosing. However today, when I went to download a receipt, and thinking about where the best place was to put it, progress for the download was immediately displayed - I was never presented with a window allowing me to navigate to a location.

When it happened the second time, and finding another file I had downloaded a week ago in the "Downloads" folder, I went into settings. I discovered that under DOWNLOADS, in the box, "Save files to:" it has "Downloads." But below that, I have a checkmark beside, "Always ask you where to save files," as I have always done.

I cannot remove "Downloads" from the box. If I clik the "Browse" button next to that box, my only option would be to pick another location, which of course, will simply become another *permanent* download location.

Shouldn't my checkmark by "Always ask" over-ride what's in the "Save files to" box?

How do I fix this?

Asked by FitAintBrkDntFxIt 1 day ago

Last reply by Terry 1 day ago

Not wanting to download documents

using thin clients to RDP to a server running Firefox (Windows) The thin client sessions need to update a file (document, PDF, spreadsheet, etc.) Need to be able to ope… (read more)

using thin clients to RDP to a server running Firefox (Windows) The thin client sessions need to update a file (document, PDF, spreadsheet, etc.) Need to be able to open a document (not download it), modify it and save it back to the server. Have tried under Applications changing what application is used to open it and also used Always Ask. Firefox still downloads the document and, therefore any changes are made to the copy the thin client's Downloads folder instead of the original on the server. We have multiple thin clients at the locations in question and users accessing the documents on the shared server need to see the most recent version. Currently I can make changes to a document and save it, go back to the server and open the same file and the changes I just made are not there. They are on the copy in my downloads file. Short version. I need to be able to use thin clients (running Windows) that are connecting to a server (Running Windows) to be able to open say a PDF file without it being copied to the Downloads folder on the thin client. Edit the file (if needed) and when that modified file is saved, the changes go the the original file on the server and not the copy in the thin client's downloads folder. Using the same hardware and IE there is no problem with downloads happening and so any updates made are on the server file.

Asked by steve.dalton 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

How do you disable the Mozilla "advertisements" that appear on startup via configuration?

I designed a "kiosk" for work, that opens multiple tabs automatically and rotates through them. Sometimes the browser will automatically open a tab that goes to mozilla.o… (read more)

I designed a "kiosk" for work, that opens multiple tabs automatically and rotates through them. Sometimes the browser will automatically open a tab that goes to mozilla.org, which is frustrating, since it messes with the automatic rotation that I've designed for the kiosk. For example, the latest one opens to "The Tech Talk" article. As much as I don't mind those opening on my personal machine, how can I disable them for this machine? I can't use command line arguments, it has to be done through configuration / extension. I've already disabled all of the session restoring features, among a few other things, that way it can be as simple as possible, without involving human interaction at all. The machine doesn't even have a mouse or keyboard, as we remote into it to work on it.

Firefox 105.0.1 64-Bits. MacOS 12.4

Asked by gabrielrussell 2 days ago

Last reply by cor-el 2 days ago

Reader View.

Is it possible to change the location of Reader View? I appreciate information on how to remove it (reader.parse-on-load.enabled to false in about:config) However I lik… (read more)

Is it possible to change the location of Reader View? I appreciate information on how to remove it (reader.parse-on-load.enabled to false in about:config) However I like the usefulness but I do not want it to clutter up the address bar. I relocate most of my buttons, some to the overflow and would like to relocate Reader View, also.

Asked by goose 2 days ago

Last reply by cor-el 2 days ago

Why did you remove Right Click Search (more than one search engine)

I would love to get a real answer to my question below. Why did you remove this feature? Please see screenshot. Simple option to search any site using the selected highli… (read more)

I would love to get a real answer to my question below.

Why did you remove this feature? Please see screenshot. Simple option to search any site using the selected highlighted word. In screenshot below I highlighted "scored".

The screenshot is from Palemoon. Yet this feature used to be in firefox.

Look forward to your answer.

Asked by noahpinehurst 5 days ago

Last reply by cor-el 2 days ago

How to organize addons to groups?

Hello Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addon… (read more)

Hello

Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addons, searching addons, tabs addons, ... (see attached image).

Asked by Mike_BossO 4 days ago

Last reply by Terry 3 days ago

How to delete these notifications that appear when screenshots are taken

Hello, I want to permanently remove these notifications by whatever means necessary. This is the same issue that was[[ previously discussed here.|https://support.mozill… (read more)

Hello,

I want to permanently remove these notifications by whatever means necessary.

This is the same issue that was[[ previously discussed here.|https://support.mozilla.org/no/questions/1237229]] previously discussed here. However, the chosen solution is only a temporary workaround, I am only interested in a permanent fix. I have dom.webnotifications.enabled set to false yet these notifications still appear. Is it possible to disable them using a policies.json file?

Asked by gsrgtrdg4565653 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Can't change the firefox interface language on nightly

I can only see the option to change display language for websites, but nothing for the browser. Works fine on the regular firefox browser, but nightly doesnt seem to have… (read more)

I can only see the option to change display language for websites, but nothing for the browser. Works fine on the regular firefox browser, but nightly doesnt seem to have it for some reason

Asked by miloszjan7 5 days ago

Last reply by James 4 days ago

Containers does not work for Microsoft sites

So today I wanted to try FF Containers, because I have service user to manage O365, my normal company user and my personal user. Now I open make.powerapps.com in containe… (read more)

So today I wanted to try FF Containers, because I have service user to manage O365, my normal company user and my personal user.

Now I open make.powerapps.com in container dedicated to this site I log in with one of these users everything is ok, but during first sign-in I am not asked even for password for specified account, I just enter email and then I am redirected and signed in. I have disabled "Allow Windows single sign-on for Microsoft, work, and school accounts". When I want to access portal.azure.com in another container, I am automatically signed in with user from previous container dedicated to powerapps.

I especially logged out of all containers and removed all cookies from FF before submitting and it is still happening

Also checked Windows "Internet options", I do not have any of these sites in "Intranet sites" and Level for all zones regarding to User Authentication is "Prompt for user name and password" dunno know what is wrong.

Asked by Phoenix6589 5 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

not saving

i deleted firefox because it stopped saving a progressive game that i play daily. the game is wildhunt on fb.one day i had all but 2 areas saved and the next day they wer… (read more)

i deleted firefox because it stopped saving a progressive game that i play daily. the game is wildhunt on fb.one day i had all but 2 areas saved and the next day they were all gone..which means i have to start over,,,that is impossible, it is thousands of mb of data and hundreds or thousands of dollars and hundreds of hours....i tried to download it again and all it wanted to do was repair, so i let it repair,,DID NOT resolve the problem..now i don't know what to do.

Asked by DEMINGDALE 5 days ago

Last reply by Dropa 5 days ago

Why Does Firefox Hijack my New Tab?

Stop hijacking the new tab and allow users to set and search from their own preferred home page. Why do we need an extension or add-on to fix a simple issue? Just let me … (read more)

Stop hijacking the new tab and allow users to set and search from their own preferred home page. Why do we need an extension or add-on to fix a simple issue? Just let me pick my own home page and my own tabs. JEESUSS!

Asked by Rafael Lecuona 1 week ago

Last reply by Dropa 5 days ago

Picture in Picture

Hello Mozilla, I like your picture-in-picture feature in Firefox. Is it possible to check via JavaScript if a user has PIP enabled? Some events like "enterpictureinpictur… (read more)

Hello Mozilla, I like your picture-in-picture feature in Firefox. Is it possible to check via JavaScript if a user has PIP enabled? Some events like "enterpictureinpicture" are described on your website https://developer.mozilla.org/en-US/docs/Web/API/Picture-in-Picture_API, but have not yet been implemented. When will this happen? It is important for web designers to know whether a visitor uses this feature - for example to hide the original video. Or is there another method to hide it?

Asked by ChristophSchmid 6 days ago

Last reply by cor-el 5 days ago

Google search engine not showing up in settings?

Just installed Firefox my laptop, but when I try to change my search engine to google I only have Bing and DuckDuckGo as my options. No other search engines appear. … (read more)

Just installed Firefox my laptop, but when I try to change my search engine to google I only have Bing and DuckDuckGo as my options. No other search engines appear.

Asked by lookmoney14 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago