Showing questions tagged: Show all questions
  • Solved
  • Archived

How can I fix firefox tabs crashing?

Ever since the end of February Firefox has had a habit of crashing on me at random, usually just a tab or so but there's been times where the whole browser just ups and c… (read more)

Ever since the end of February Firefox has had a habit of crashing on me at random, usually just a tab or so but there's been times where the whole browser just ups and crashes. I am using Firefox 73.0.1 (64-bit) on a Windows 7 Professional computer.

1. This mainly occurs when viewing a video (mostly Youtube), scrolling down on pages, or opening or switching to a new tab.

2. Beforehand if there were issues it would take a few seconds to load the tab, now it just instantly crashes.

3. I've tried uninstalling and re-installing, clearing everything, turning off add-ons, and changing options and nothing has worked. At best, I've stopped it from crashing on launch and disabling add-ons.

4. This issue does not happen on other browsers, nor has my computer shown any unusual behavior.

5. It did not start immediately with the new update, which I got the 20th. It started occurring a week or so after.

Asked by krazykopter96 1 year ago

Answered by krazykopter96 1 year ago

  • Solved
  • Archived

Firefox has stopped working in Windows 8.1

I currently run Windows 8.1 on my laptop. I upgraded to Firefox 73 a couple of days ago, and now when I open Firefox, I immediately get an error box and the message that … (read more)

I currently run Windows 8.1 on my laptop. I upgraded to Firefox 73 a couple of days ago, and now when I open Firefox, I immediately get an error box and the message that "Firefox has stopped working". I have uninstalled Firefox, rebooted my laptop and reinstalled Firefox, but get the same results. I also uninstalled 3 Microsoft KB updates that ran on the day that Firefox initially failed. Nothing seems to fix the problem. I also run Google Chrome, and have not issues with it. Here are the details of the problem: Problem signature:

 Problem Event Name:	BEX64
 Application Name:	firefox.exe
 Application Version:	73.0.0.7342
 Application Timestamp:	5e3dd850
 Fault Module Name:	StackHash_f96d
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Offset:	PCH_E3_FROM_firefox+0x0000000000012DA7
 Exception Code:	c0000005
 Exception Data:	0000000000000008
 OS Version:	6.3.9600.2.0.0.768.101
 Locale ID:	1033
 Additional Information 1:	f96d
 Additional Information 2:	f96d8dfc5abfdb4955f2d95536ed83bc
 Additional Information 3:	ac30
 Additional Information 4:	ac3018f570c0593619fc4cea353ba848

Asked by Keith 1 year ago

Answered by Roland Tanglao 1 year ago

  • Solved
  • Archived

Firefox crashes all the time on multiple computers from the same moment (Gah! Tab just crashed)

Hello, I have two PCs with OpenSUSE Leap 15.1 Linux with different hardware. At the very same time the Firefox browsers stopped completely working on both. By completely … (read more)

Hello,

I have two PCs with OpenSUSE Leap 15.1 Linux with different hardware. At the very same time the Firefox browsers stopped completely working on both. By completely I mean one can start them and view pages like "about:support", but any attempt to open a new tab results in a message "Gah! Your tab just crashed!".

It doesn't work in Safe Mode either. There are close to none plugins on one of them, disabling plugins on the other Firefox doesn't help.

It can't be an issue of bad memory or drive or graphic card driver - the two computers are different and it happened at the same time.

It wouldn't even connect to my local router IP address, so it doesn't seem to be some issue with external routing.

It's been about 7-10 days since the issue started. I believe it may be either broken Firefox update or incompatible update of a system component that Firefox is dependent on.

Crash report: [https://crash-stats.mozilla.org/repor.../bp-c590e601-5e2c-4237-8b27-83d840200414|bp-c590e601-5e2c-4237-8b27-83d840200414]

Version 68.7.0esr Assembly ID 20200403171148 Identification of browser Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Firefox/68.0 OS Linux 4.12.14-lp151.28.44-default

Oak

Asked by Oak 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Firefox keeps chrashing (Ubuntu 18.04)

Hey, I have a problem with firefox, i'm using a MacBookPro2012 with Ubuntu 18.04. It wont start at all, not even in save mode (without extensions). I tried to deinstall i… (read more)

Hey,

I have a problem with firefox, i'm using a MacBookPro2012 with Ubuntu 18.04. It wont start at all, not even in save mode (without extensions). I tried to deinstall it several times, but after the reinstallation it keeps crashing.

That's was the crash report says. I don't know what to do, can anybody help out?

AdapterDeviceID: 0x0166 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 20.0.8.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 7821504512 AvailableSwapMemory: 1027600384 AvailableVirtualMemory: 11206725632 BuildID: 20210222142601 CrashTime: 1614936641 DesktopEnvironment: gnome FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614674339 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR+ OMTP? OMTP+3 libGL.so.1? libGL.so.1+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 51498 StartupCrash: 1 StartupTime: 1614936641 TelemetrySessionId: 645bdb53-8049-4919-ab53-00995b6d316a ThreadIdNameMapping: 22039:"IPC I/O Parent",22040:"Timer",22041:"Netlink Monitor",22042:"Socket Thread",22043:"Permission",22046:"JS Watchdog",22047:"JS Helper",22049:"JS Helper",22050:"JS Helper",22048:"JS Helper",22051:"BGReadURLs",22054:"Cache2 I/O",22055:"Cookie",22056:"StreamTrans #1",22057:"Worker Launcher",22062:"GLXVsyncThread",22067:"Renderer",22069:"WRWorker#1",22071:"WRWorker#3",22074:"WRWorkerLP#2",22072:"WRWorkerLP#0",22073:"WRWorkerLP#1",22068:"WRWorker#0",22076:"Compositor",22075:"WRWorkerLP#3",22070:"WRWorker#2", Throttleable: 1 TotalPageFile: 17749499904 TotalPhysicalMemory: 16721899520 UptimeTS: .76795416 Vendor: Mozilla Version: 86.0

This report also contains technical information about the state of the application when it crashed.

Asked by boemboem 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Firefox crashes

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely diffe… (read more)

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely different web sites. All other software i use and other browsers don't crash at all.

Asked by vlad7799199 11 months ago

Last reply by FredMcD 11 months ago

  • Solved
  • Archived

Firefox 78.0.1 Tab Crashing

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in abo… (read more)

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in about:crashes. I've tried:

  • Starting in safe mode
  • Refreshing Firefox
  • disabling security software (Webroot SecureAnywhere)
  • Disabling hardware acceleration
  • Making sure latest drivers and Windows updates are installed
  • Run Windows system file checker tool (no errors found)

I use Firefox with screen reading software, so it is possible the issue may be accessibility related. I've tested with JAWS and Windows Narrator and experience the tab crashes under both.

OS is Windows 10 Version 1909 (OS Build 18363.900)

Asked by acawai 1 year ago

Answered by Roland Tanglao 1 year ago

  • Solved
  • Archived

Frequent Firefox Crashes

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports: bp-2544f95b-926b-4b8f-b0e1-6c9740200720 7/19/2020 8:43 PM bp-0… (read more)

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports:

bp-2544f95b-926b-4b8f-b0e1-6c9740200720	7/19/2020 8:43 PM
bp-0b9fdd52-483e-4581-97d5-861d10200619	6/19/2020 4:06 PM
bp-5b3993e3-5adc-4e32-b802-ce4c20200619	6/19/2020 1:13 PM
bp-3c2a8dd5-3a51-47cc-8839-def410200405	4/4/2020 9:09 PM
bp-03a34b6a-6a74-4dd7-912e-1f13e0200720	7/19/2020 8:43 PM
bp-cdb8fe65-262e-4996-b7fe-49d5e0200720	7/19/2020 8:43 PM
bp-68d37e22-b489-4d63-8510-4a1590200720	7/19/2020 8:43 PM
bp-afc84b54-9e95-4cde-ba08-004910200720	7/19/2020 8:43 PM
bp-5bf341c1-bd41-4dca-8265-3317a0200720	7/19/2020 8:43 PM
bp-8be1cee7-a3c6-40d6-ba06-dad220200720	7/19/2020 8:43 PM
bp-30bdb348-5713-4934-afc7-23ade0200720	7/19/2020 8:43 PM
bp-9d81d0a3-2cb8-4924-97e3-add9e0200720	7/19/2020 8:43 PM
bp-bcccc6a2-4cf3-44ec-95db-690590200720	7/19/2020 8:43 PM
table end

I have run Firefox in Safe Mode, and I still get the crashes, often on a Checkout page after getting an order together. My software is updated to the latest versions available, and I have kept my security up to date. If we cannot find a fix to stop all this crashing, I'll have to give up on Firefox as being highly unreliable. Since I am totally blind, RELIABILITY IS VERY IMPORTANT TO ME!

Asked by Dave 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

firefox reboots by itself, twice

Hi, From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home … (read more)

Hi,

From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home page. I removed all extensions, then I updated the browser and the Graphic Card, in vain!

Any help please

Asked by Maher 1 year ago

Answered by Maher 1 year ago

  • Archived

Firefox unexpectedly exits

In the last couple of days, Firefox has started unexpectedly exiting. It doesn't show an error message on screen or create a Firefox crash report - it just vanishes - bu… (read more)

In the last couple of days, Firefox has started unexpectedly exiting.

It doesn't show an error message on screen or create a Firefox crash report - it just vanishes - but it does create a WER log and entry in the Windows Application error log. It doesn't necessarily exit when it has the focus in response to user interaction - some times I'll be doing something else, and try to tab back to Firefox, and it's just gone. Mean time between crashes is about 30 minutes - not "instantly" or "on startup" but enough to be unlivable with.

I have reinstalled Firefox, checked that it is up to date (73.0.1 (64-bit)), and disabled all my plugins except 1Password (I can't really use a browser without the 1Password plugin so if it doesn't work with it on, it's the same as it not working at all)

Some WER log files for example:

https://pastebin.com/hCYpgRnJ https://pastebin.com/GczJg6xV https://pastebin.com/65xDaCrU

and here's a windows application log entry:

Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 73.0.1.7352 P3: 5e4abc33 P4: ntdll.dll P5: 10.0.18362.657 P6: 64d10ee0 P7: c0000005 P8: 000000000003c900 P9: P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF67.tmp.WERInternalMetadata.xml

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_firefox.exe_5842855acf56b951933ad221b8aefc848d0bf9_fd4a202a_cfe131be-ac4c-4c84-aaf1-565f6edc013e

Analysis symbol: Rechecking for solution: 0 Report Id: a6d3bb6e-585f-4a9e-bf89-80d4b12d5fc0 Report Status: 131172 Hashed bucket: Cab Guid: 0

and here's the systme metadata file

<WERReportMetadata> <OSVersionInformation> <WindowsNTVersion>10.0</WindowsNTVersion> <Build>18362</Build> <Product>(0x31): Windows 10 Pro N</Product> <Edition>ProfessionalN</Edition> <BuildString>18362.657.amd64fre.19h1_release.190318-1202</BuildString> <Revision>657</Revision> <Flavor>Multiprocessor Free</Flavor> <Architecture>X64</Architecture> <LCID>2057</LCID> </OSVersionInformation> <ProblemSignatures> <EventType>APPCRASH</EventType> <Parameter0>firefox.exe</Parameter0> <Parameter1>73.0.1.7352</Parameter1> <Parameter2>5e4abc33</Parameter2> <Parameter3>ntdll.dll</Parameter3> <Parameter4>10.0.18362.657</Parameter4> <Parameter5>64d10ee0</Parameter5> <Parameter6>c0000005</Parameter6> <Parameter7>000000000003c900</Parameter7> </ProblemSignatures> <DynamicSignatures> <Parameter1>10.0.18362.2.0.0.256.49</Parameter1> <Parameter2>2057</Parameter2> <Parameter22>0000</Parameter22> <Parameter23>00000000000000000000000000000000</Parameter23> <Parameter24>0000</Parameter24> <Parameter25>00000000000000000000000000000000</Parameter25> </DynamicSignatures> <SystemInformation> <MID>85361BF0-48E9-4BB8-A01E-1DFE00E50316</MID> <SystemManufacturer>Gigabyte Technology Co., Ltd.</SystemManufacturer> <SystemProductName>Z97N-WIFI</SystemProductName> <BIOSVersion>F7</BIOSVersion> <OSInstallDate>1571139164</OSInstallDate> <OSInstallTime>2019-10-15T11:32:43Z</OSInstallTime> <TimeZoneBias>00:00</TimeZoneBias> </SystemInformation> <SecureBootState> <UEFISecureBootEnabled>0</UEFISecureBootEnabled> </SecureBootState> <ReportInformation> <Guid>cfe131be-ac4c-4c84-aaf1-565f6edc013e</Guid> <CreationTime>2020-02-26T10:20:20Z</CreationTime> </ReportInformation> </WERReportMetadata>

Asked by Ben Curthoys 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Solved
  • Archived

Firefox crashes

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when star… (read more)

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when starting firefox. firefox does not record these crashes and when I try to submit the few reports that are there all fail. firefox crashes if I try to open download window if I try and revert to an older version firefox immediately after update my addons downloads an update that I can not stop and then updates all my addons again and immediately starts crashing again I am running 73.0.1 and also crashes trying find what version I am running and it crashes when I am trying to write this I don't get any error messages just shuts down Errol Foster

Asked by fostererrol 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Of severe phisting encounter to report to Mozilla-Firefox!

Leaving my computer on/open through earling morning 5-6-20, find on my screen the following of I encountered, and wanted to report! Asking first... Was this a ligitimate… (read more)

Leaving my computer on/open through earling morning 5-6-20, find on my screen the following of I encountered, and wanted to report!

Asking first... Was this a ligitimate request? And then continues, actions I took,... to view control panel for dates of possible instals 'by recent dates',... intention to uninstall(s).

We're Sorry Firefox had a problem and crashed. We'll try to restore tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report (?-checkmark box) Tell Mozilla about the crash so they can fix it Details (?) Add a comment (comments are publicly visable) (?-checkmark box) Include the address of the page I was on (?-checkmark box) Allow Mozilla to contact me about this report (?)Enter your email address here Your crash report will be submitted before you quit or restart.

I cancelled the checkmark, of the 'screen box asked for the query-report', did not submit! Then hard started-shutdown my computer!

GUESS WHAT? My OPEN SCREEN had a BACKGROUND of a CHINESE PAGODA and LAKE MURAL! Not anything I consciously I would open with!

Continuing I went to Control Panel! Control panel showed a 5-5-20 application, Publisher Google Chrome, I didn't install or reinstall this 'date period'! Next line showed a 4-29-20 application, Publisher Google Chrome, I'm sure I didn't need to install or reinstall, but while I often daily go to Google Search.

FOLLOWING:

Also showed three (3) issues in Control Panel, on 'close dates other installs', I am going to UNINSTALL Verified Publisher London Jamocha-xyz,... were of SAME TYPE 'AdoptOpenJDK - Open source, prebuilt OpenJDK binaries (adoptopenjdk.net)


About 36,700 results (0.49 seconds) Search Results Web Result with Site Links

AdoptOpenJDK - Open source, prebuilt OpenJDK binaries adoptopenjdk.net Choosing the right JVM. HotSpot is the VM from the OpenJDK community. It is the most widely used VM today and is used in Oracle's JDK. It is suitable for all ... Latest release HotSpot is the VM from the OpenJDK community. It is the ...

About AdoptOpenJDK provides rock-solid OpenJDK binaries for the ... Installation Installers are currently available for Windows®, Linux®, and macOS ...

FAQ The JDK and JRE binaries we produce are published under ... Build archive HotSpot is the VM from the OpenJDK community. It is the ...

Release Notes S8010500: [parfait] Possible null pointer dereference at hotspot


I shutdown and restart! Still have the Chinese mural!

Robert!

No need to contact, if only questions re-verification any of the above, YOU have my Net ID!

Asked by MAGiiCRYSTAL 1 year ago

Answered by Andrew 1 year ago

  • Archived

Firefox crashing

Hello, I am using a new HP computer with Firefox as my main browser. I use two screens. I have had problems with Firefox for the past couple of weeks. I usually have a c… (read more)

Hello, I am using a new HP computer with Firefox as my main browser. I use two screens. I have had problems with Firefox for the past couple of weeks. I usually have a couple of windows of Firefox open. One on the first screen with multiple tabs and another on the other screen. I also run chat programs, Discord, Antivirus programs, Zoom, Slack, and a few others.

Firefox crashing has also crashed other programs. I have had Discord crash a few times and Displayfusion crash as well.

I updated FireFox to the newest version. I even uninstalled and then reinstalled. I updated Windows. Flash is turned off. My video drivers are updated. I checked for viruses and spyware. I did have some Bit Coin Mining malware detected, but it was quarantined last week. All scans now are clear.

bp-dec3f18d-af80-4edc-9087-b70ee0201027 10/27/2020, 4:30 PM View bp-f8777c9b-a407-4e11-a9ee-37a250201025 10/25/2020, 5:21 PM View bp-abd3410b-568e-43dd-9053-29aa30201025 10/25/2020, 5:12 PM View bp-273a22ae-9bcb-4bd0-84f9-b41380201024 10/23/2020, 11:46 PM View bp-326e9a6b-d150-49af-83bc-6e9660201024 10/23/2020, 11:45 PM View bp-795da486-7b66-410d-b82f-b99700201022 10/21/2020, 9:24 PM View bp-33f90417-8487-442d-b824-51f350201027 10/27/2020, 4:35 PM View bp-ab362090-d258-4969-a0f2-ed6a10201027 10/27/2020, 4:36 PM View bp-afb2f753-1b96-41a3-8c09-bb6ea0201027 10/27/2020, 4:36 PM View bp-634f7e71-340c-4047-9e57-ce8db0201027 10/27/2020, 4:36 PM View bp-9610b432-4024-4ff8-99c9-066f30201027 10/27/2020, 4:36 PM View bp-f0f20b3b-7210-42d9-b232-5efc00201027 10/27/2020, 4:36 PM View bp-1cebb044-b9bb-4e1f-a4ca-1b7580201027 10/27/2020, 4:36 PM View bp-4b2a076f-0cb3-470a-801d-c3fea0201027 10/27/2020, 4:36 PM View

Asked by leon.aicsourcing 1 year ago

Last reply by leon.aicsourcing 1 year ago

  • Archived

Firefox 75 browser crashing daily

Firefox keeps crashing, sometimes individual tabs, sometimes the whole thing. The constant "crash reason" given in the reports is: EXC_BAD_ACCESS / KERN_INVALID_ADDRESS.… (read more)

Firefox keeps crashing, sometimes individual tabs, sometimes the whole thing. The constant "crash reason" given in the reports is: EXC_BAD_ACCESS / KERN_INVALID_ADDRESS.

I'm using a macbook, mid-2010 upgraded with SSD and 8GB RAM. (Which may be the problem right there.)

My only extensions are Facebook Container, OneTab, Reddit Enhancement Suite, and uBlock Origin. Only plugins are OpenH264 Video Codec, Shockwave Flash 32.0, and Widevine Content Decryption Module provided by Google Inc. (no idea about this last one).

Any ideas?

(My understanding of the inner-workings of computers does not run terribly deep...)

Asked by wnheck 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox crashing when loading new web pages

Hello, For the past several weeks, Firefox keeps crashing randomly when loading new web pages. It shuts down the whole browser window, not just a particular tab at a time… (read more)

Hello,

For the past several weeks, Firefox keeps crashing randomly when loading new web pages. It shuts down the whole browser window, not just a particular tab at a time. In the past few days, it has also started to crash when a web site has already been loaded.

I have deleted all history and have only kept my bookmarks and the following extensions but it still keeps crashing: - Facebook Container - Ghostery - Privacy Ad Blocker - LastPass: Free Password Manager - uBlock Origin

I also have two disabled extensions. Not sure if they would affect anything?

Is my next step just uninstalling and reinstalling all extensions? Please let me know what else I could try!

Thank you in advance!

Liz

Asked by mariliis.ott 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox crashes systematically when I visit specific web sites

Firefox systematically crashes when I open specific web pages like for instance (but not only): www.farmae.it www.banggood.com … (read more)

Firefox systematically crashes when I open specific web pages like for instance (but not only): www.farmae.it www.banggood.com

Asked by clericis 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

firefox crashes all the time

Hello my firefox seems to crash a lot of times during the day. I am running the latest version but this happened with previous versions too. I have an ATI graphics card a… (read more)

Hello my firefox seems to crash a lot of times during the day. I am running the latest version but this happened with previous versions too. I have an ATI graphics card and have disabled hardware acceleration.

Asked by akis73 1 year ago

Last reply by akis73 1 year ago

  • Solved
  • Archived

Firefox stalls at "doing some housekeeping" eventually crashes.

Firefox has been running slow. I preformed an update, It stalls at the housekeeping stage. I've used the installer and the full file. I've deleted it from the hard dr… (read more)

Firefox has been running slow. I preformed an update, It stalls at the housekeeping stage. I've used the installer and the full file. I've deleted it from the hard drive and the registry. It still installs at housekeeping

Asked by Chip 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Firefox Freeze on startup

Hello together, first: sorry for my bad english. I have the problem that my firefox crashes everytime i try to start it. I have to create a new profile with the "-profil… (read more)

Hello together, first: sorry for my bad english.

I have the problem that my firefox crashes everytime i try to start it. I have to create a new profile with the "-profilemanager". Then it will work for like 1 or 2 hours and then he crashs again. I also tried to reinstall it...,

Firefox does not save any crashreports or something. I also tryed the "clean up" function.

I'm desperate...,

My specs: Firefox Version 85 Windows 10 LTSC 2019

Asked by ngundlach 11 months ago

Last reply by ngundlach 11 months ago