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Firefox Continously Crashing

Latest version of Fx being used on Win 10, version 1803. Browser has started crashing every few minutes. Crashes even in Safe Mode. Have not had this issue until recently… (read more)

Latest version of Fx being used on Win 10, version 1803. Browser has started crashing every few minutes. Crashes even in Safe Mode. Have not had this issue until recently. NOT a Win 10 problem as all other browsers work fine for as long as I have them open. Currently using the Fx Developer Edition which is NOT crashing at all.

Not clicking the Share Data button as this is the Developer Edition.

Any ideas or solutions that are viable?

Asked by Foxy Der Fox 2 years ago

Answered by philipp 2 years ago

  • Archived

Firefox crashes

So i was testing my firewall and i went on this site "https://http-evader.semantic-gap.de/#xhr_eicar" so i ran the test and bam firefox crash Safe Mode Too I did it with… (read more)

So i was testing my firewall and i went on this site "https://http-evader.semantic-gap.de/#xhr_eicar" so i ran the test and bam firefox crash Safe Mode Too I did it with google chrome,opera,IE, They Did not crash Also tried it with Yandex no crash

Asked by Nando0 2 years ago

Last reply by cor-el 2 years ago

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black screen of death (ksod)

I have a new Dell Inspiron 7373 released in October 2017 with 8th generation i7 and Intel 620 graphics... This is a new problem from sometime around (before?) the release… (read more)

I have a new Dell Inspiron 7373 released in October 2017 with 8th generation i7 and Intel 620 graphics...

This is a new problem from sometime around (before?) the release of Quantum...

After some time using the browser, my laptop inevitably has a black screen of death (KSOD) issue where the device screen will not wake from display sleep (before the device enters sleep or hibernation) and the device must be shut off by holding the power button as the track pad or special key combinations do not work to wake the screen...

I have tried disabling hardware acceleration and uninstalling/reinstalling the Intel graphics driver (which is not testable for long since Windows Update re-installs it almost immediately, though I could try disabling wuauserv in the services manager...)

I also reinstalled Firefox and refreshed my profile, and tried running the browser in with the add-ons disabled...

...Please advise

Thank you for your time and consideration

Asked by AVNand 1 year ago

Last reply by AVNand 1 year ago

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Firefox crashes

I wish I knew why Firefox has been crashing, but even in Safe Mode it dies. Here's what I do know: 1) Firefox was running fine in Fedora 17. Very rarely a crash even wi… (read more)

I wish I knew why Firefox has been crashing, but even in Safe Mode it dies. Here's what I do know:

1) Firefox was running fine in Fedora 17. Very rarely a crash even with 30 windows and 100+ tabs on multiple desktops.

2) I upgraded (as in: new install, but same home directory) from Fedora 17 to Fedora 20. No new hardware. Constant crashes - sometimes multiple times per hour. Sometimes multiple times per minute. Sometimes, crashing immediately on 'restart' of session while opening all my tabs back up & I have to do this a few times to get it working... usually, once it's up, it stays running for an hour or two.

3) Reduced windows to 12-15, and tabs to ~30. No effect.

4) Tried creating a new profile; tried different desktop environment (Cinnamon vs Gnome); tried uninstalling Flash plugin, other plugins, and then tried Safe Mode. Crash, crash crash.

I'm kind of at my wit's end. Fedora 20 is updated with latest packages. I am using the Nvidia proprietary drivers, but it crashes even in "Safe Mode", so hardware accel shouldn't be the cause.

I can run memtest86+ (which could take quite a while on a 16G RAM machine), but it would be quite a coincidence that I would have a memory failure right at the time I upgraded to Fedora 20, would it not?

Asked by LuminaryCrush 6 years ago

Last reply by LuminaryCrush 6 years ago

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  • Archived

Firefox cant connect to the internet after a while of being on

Hi, I posted this question some time ago and since i didnt get any working solution and I still have this issue I am reposting it now. My problem is simple: I start up my… (read more)

Hi,

I posted this question some time ago and since i didnt get any working solution and I still have this issue I am reposting it now. My problem is simple: I start up my computer and open Firefox. I browse the internet normally. No problem so far. But lets say I go to take a nap or I just stop browsing to do something else on the computer without closing Firefox or whatsoever. After a while I go back to browsing on Firefox (the same window with the same tabs are still open) but now no page will finish loading no matter how long i wait.

So I close Firefox and open it again. Then I get a popup error saying Firefox is still running and that i need to close it. When i close that popup then i get another error saying it was unable to load my profile. I close that and reopen Firefox. Now it loads pages normally again but but only for 1 or 2 minutes and not any more after that. I repeat the whole process and i still get the same results until i restart my computer.

I have checked for any viruses and i have none at all and there is absolutely no problem with my overall connection since no other programs have this problems only Firefox. What can i do?

Thank you.

Edit: Im having the issue right now and I just checked but seems like some tabs work and some dont so i really dont get it.

Asked by supercain2 5 years ago

Answered by supercain2 5 years ago

  • Archived

Firefox hangs. Doesn't give a clean crash. Doesn't give report. Cannot restart. Removed completely (even Mozilla Maintenance) and re-installed: same problem.

Firefox has been my browser of choice for about 6 years. On 3/16 /15 it stopped working. I tried all of the suggestions. I then completely uninstalled Firefox and Mozill… (read more)

Firefox has been my browser of choice for about 6 years. On 3/16 /15 it stopped working. I tried all of the suggestions. I then completely uninstalled Firefox and Mozilla Maintenance. I restarted and checked my disks and memory. All other browsers: IE, Safari, Chrome & Opera work fine. I installed from Firefox Setup 36.0.3.exe this morning. Same problem. Works for about 5 minutes and then hangs.

Firefox hangs. Doesn't give a clean crash. Doesn't give report. Cannot restart. Removed completely (even Mozilla Maintenance) and re-installed: same problem.

What can I do?

Asked by iskeen 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Since last update starting FF takes 20min or more, often FF is "not responding", hundreds of "Unresponsive Scripts" etc. . I'm sick of it !

Since last update starting FF takes 20min or more, often FF is "not responding", I get totally white or black starting pages, lots of "Unresponsive Script" messages, miss… (read more)

Since last update starting FF takes 20min or more, often FF is "not responding", I get totally white or black starting pages, lots of "Unresponsive Script" messages, missing or misplaced buttons on pages, pages malformed, error messages of "Profile Missing", " Unresponsive Plugin", when FF is "not responding" it freezes and then closes so al my work is gone, NULLIFIED ! etc. . It's getting on my nerves, I'm sick of it !

Asked by louis.m 5 years ago

Last reply by J0es 4 years ago

  • Archived

Tabs crashing randomly

I can be actively browsing or be afk, it doesn't matter it seems, but sometimes tab would just crash. Can be active tab or some other, I'm kinda lost. I suspect it's hard… (read more)

I can be actively browsing or be afk, it doesn't matter it seems, but sometimes tab would just crash. Can be active tab or some other, I'm kinda lost. I suspect it's hardware acceleration related, but I would like to fix the issue rather than turn it off.

Some reports:

bp-dffa0904-8976-421e-bb3a-7a5aa0190327

bp-7cf2d617-22a2-4f6e-ad3b-db92f0190327

bp-5af1444e-bf68-4f2a-983b-715590190327

bp-7bd8ad76-c929-44df-9a39-83f430190325

bp-682cc861-90c0-4186-a369-f30a80190325

I would love to find a reason and a fix for that. Using latest nvidia drivers and latest firefox.

Asked by qazqazqaz 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

firefox crashes and process won't terminate, deleting profile won't fix

a few days ago my firefox started acting weird. after random time, usually about 30 - 100 minutes after using it, it would crash. in fact, it doesnt "crash", but actually… (read more)

a few days ago my firefox started acting weird. after random time, usually about 30 - 100 minutes after using it, it would crash. in fact, it doesnt "crash", but actually just stops loading pages. when i then close it, the firefox process keeps going in the background. and nothing i do, not even terminating it will kill it completely. it just stays.

on this website it says you can try deleting the profile.ini file. so i did that, and it does infact kill the process and let me start firefox again. BUT! this time, it instantly crashes again. on the first page i try to load it dies and doesnt load it, and when i then check the task manager, there is TWO firefox processes (the first one reappears, out of nowhere it seems).

i also tried reinstalling it COMPLETELY (deleting every firefox folder i could find on this pc) and am up to date with the versions. i did the same to java and adobe, just in case. doesnt fix.

there are of course many other things to try on this website, and i think by now i tried all of them. they do work for the moment. they will untangle firefox and let me start it once more, but with not much success as it will create another process and crash right again.

i've also tried safe mode with network, and it actually works there. interestingly, if i then restart the pc again, it will work just one more time without a crash - well, until i shut down the pc and start it a second time, where the problem will reappear.

yesterday the same thing happened to skype! when i started it there then were two skype icons in the task bar, one of them being completely dead (you couldnt even click on it, and right clicking it would open a small, empty box) and the other one being the actual skype, but just not working because no matter how hard you tried, you couldnt log in. however, this was fixed by disabling uPnP in the skype menu. could it have something to do with uPnP? does firefox use it too?

im currently using google chrome while firefox isnt working, and i would love to return to firefox soon. please help! im all out of ideas.

Asked by thepimpcane 5 years ago

Last reply by madmaxxc 5 years ago

  • Archived

Firefox crashes

Hi', Firefox started to crash unexpectedly after a couple of months since I first installed it. It had happen before, reason why I had to switch to Chrome. I never really… (read more)

Hi', Firefox started to crash unexpectedly after a couple of months since I first installed it. It had happen before, reason why I had to switch to Chrome. I never really tried to find out why until now. It doesn't happen at startup just randomly and unexpectedly. Tried the comon solutions of uninstalling it, reinstalling Adobe Flash player, the computer is well maintained and cleaned regularly with CClaner and Windows Security suite. Any idea what I can do to solve it> Thank you in advance!

Asked by akquaman 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Flash is crashing Firefox

FF was acting normally all day, including YouTube. I viewed some instructional videos, and they played fine. Then in the evening, I went to YouTube, and FF started cras… (read more)

FF was acting normally all day, including YouTube. I viewed some instructional videos, and they played fine. Then in the evening, I went to YouTube, and FF started crashing constantly. Sometimes a video would play for a few seconds before crashing, other times FF would crash as soon as I clicked on something. I changed absolutely nothing, no settings, nothing since when it was working fine earlier in the day. Sometimes it crashes even when I'm not playing any video. I assume that some video on the site I'm on probably started automatically (ads).

I've been looking through tons of questions, threads, etc. The only thing I can find is that it's probably related to Flash. I've uninstalled it (v17), reinstalled v18, hardware acceleration is off, Windows updated, etc. I can't find anything else to try.

Below are the crash reports. There's only four because usually when FF crashes I usually don't take the time to submit the report, so these are all from today:

bp-21329c08-0ba9-4ded-b9bf-bb19e2150612 bp-1dd0fd8d-d04b-48d8-8d17-3c1a32150612 bp-141d79d4-8e59-4d81-96e0-3dd252150612 bp-c7dc4c7f-c7eb-46a9-87a7-e8b222150612

One of the crash reports noted this: Related Bugs

723133 VERIFIED FIXED Crash Report [@ PluginWndProcInternal ] stack overflow from infinite recursion

But I can't figure out what to do to fix it. Any ideas?

Asked by LGG62 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

very slow opening hangs closing

Firefox has been running slow upon opening and slow upon closing .( Hanging; with up to 500k in memory. To close now I must end task via the Task manager. it is so bad I … (read more)

Firefox has been running slow upon opening and slow upon closing .( Hanging; with up to 500k in memory. To close now I must end task via the Task manager. it is so bad I must use "the other guys" browser that begins with "I" and ends with "R" in order to contact you.

The following, are solutions I have tried.

Safe mode disabled add-ons and plugins removed cookies, session, places, SQLite files among others as suggested deleted old profiles; created new profiles re-installed, fresh installs of various versions * after removing all traces of FF on the system run various virus, malware checks *including Microsoft, Malware Bytes, Trend Micro (full system online scan which took hours to complete). replaced the Time Warner Cable Modem Tried with and without add-ons directly connected from the Modem to the Computer bypassing my router. spent hours trouble shooting using various recommendations and suggestions via the internet and this forum to no avail. and have accomplished nothing accept make the situation worse.

its a miracle if I can get FF to start even in safe mode .

I am handicapping you I am sure since I am unable to provide more trouble shooting information. I don't know how to get it from FF into IE. for that I apologize. Currently using

windows 7 home sp1 64-bit I7 3770 16.0 gig RAM

FF Ver. 41.0.2 yes I know it is a tad older but the problems remain regardless of version. 

I am lost, old, and tired after having spent countless hours on this and not being to familiar with Forums, I am begging for help and thanking you in advance for it.

Cheers,


Lowensj

Asked by lowensj 4 years ago

Last reply by pineappleseller 4 years ago

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Stumped/ Firefox latest crashes every 32 minutes, reboots shortly after by itself

Windows 10, all drivers up to date, latest version Firefox, only compatible addons running up to date, plugins all latest up to date Doesn't matter, 1 tab open or my usua… (read more)

Windows 10, all drivers up to date, latest version Firefox, only compatible addons running up to date, plugins all latest up to date Doesn't matter, 1 tab open or my usual 25+, after 32 or so minutes Firefox crashes quietly, closes slowly (I monitor memory and clean cache), then reboots itself after another 10+ seconds. I configged it to default hold extra cache (20) to try to help, no luck. Most sites operate fine on my tabs although like always memory usage creeps up slightly. But just now, to crash with only ONE tab open and sometimes linking and opening just 1 more from my email, STILL crashed. Strange. Never happened before WIN 10 and the update from maybe Firefox 44 to 48.

Asked by lepiane 4 years ago

Answered by lepiane 4 years ago

  • Archived

Firefox crashes

Hello community! Over the last few months, I haven't been able to use firefox at all. Fresh build, stable, dev edition, deleting preferences, safe mode, clean install. I … (read more)

Hello community!

Over the last few months, I haven't been able to use firefox at all. Fresh build, stable, dev edition, deleting preferences, safe mode, clean install.

I always get a crash few seconds after startup, I have done several crash reports. One of them.

ID: a4b6aa53-b206-45c5-ab56-238070190417 Signature: _platform_bzero$VARIANT$Ivybridge

Anything else I can do?

Asked by jflaflamme 1 year ago

Last reply by jflaflamme 1 year ago

  • Solved
  • Archived

Firefox crashes (Trusteer Rapport)

FF keeps crashing, in both normal and Safe mode. I can start it ok in either mode, but it generally crashes within 30 secs or so. I'm on V 45.0, under Win 8.1. I've wor… (read more)

FF keeps crashing, in both normal and Safe mode. I can start it ok in either mode, but it generally crashes within 30 secs or so. I'm on V 45.0, under Win 8.1. I've worked through the FF troubleshooting guidance, and have ended up here! Any advice gratefully received. Please say if you need more info. Regards, JV

Asked by JV-MOZILLA 4 years ago

Answered by JV-MOZILLA 4 years ago

  • Archived

Bad news first: This tab has crashed on Firefox 50

I just got a new hard drive on my computer and downloaded Firefox. Here's what it's showing at times on YouTube videos: Bad news first: This tab has crashed How the heck … (read more)

I just got a new hard drive on my computer and downloaded Firefox. Here's what it's showing at times on YouTube videos: Bad news first: This tab has crashed How the heck can I fix this. This ticks me off so darn much it makes me want to punch my computer screen. I absolutely need help.

Asked by sabbath99 3 years ago

Last reply by guigs 3 years ago

  • Archived

I've lost my keyword information in my bookmarks

I had notes (keywords, etc.) attached to many of my bookmarks. The update that just ran today (Sept 7, 2018) has deleted them. The bookmarks are still there, but all my n… (read more)

I had notes (keywords, etc.) attached to many of my bookmarks. The update that just ran today (Sept 7, 2018) has deleted them. The bookmarks are still there, but all my notes, keywords, etc. are gone.

How do I get that information back?

Asked by dudabrad 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Firefox Crashes on startup — MOZ_CRASH(Using observer service off the main thread!)

Hello – Firefox suddenly started crashing on startup and continues to do so every attempt — Mozilla Crash Reporter appears and MozCrashReason = MOZ_CRASH(Using observer … (read more)

Hello –

Firefox suddenly started crashing on startup and continues to do so every attempt — Mozilla Crash Reporter appears and MozCrashReason = MOZ_CRASH(Using observer service off the main thread!).

Same crash on startup in Safe Mode. Also attempted all troubleshooting steps on Mozilla support with no luck, and haven't been able to find any existing community threads that seem to address it. Also attempted complete uninstall/reinstall.

Any help getting this sorted out will be greatly appreciated. Thank you.


Crash Report:

AdapterDeviceID: 0x67ef AdapterVendorID: 0x1002 Add-ons: formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:35.0.0,webcompat%40mozilla.org:3.0.0 BuildID: 20190124174741 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1548792850 DOMIPCEnabled: 1 EMCheckCompatibility: true FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1548792848 MozCrashReason: MOZ_CRASH(Using observer service off the main thread!) Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+4 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 851407 StartupCrash: 0 StartupTime: 1548792848

TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190124174741","version":"65.0","vendor":"Mozilla","displayVersion":"65.0","platformVersion":"65.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":94,"stepping":3,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":2600,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.2.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x67ef","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"scale":2},{"screenWidth":1680,"screenHeight":1050,"scale":2}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"MacBookPro13,3"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":17913,"firstUseDate":17913},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17920,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904},"screenshots@mozilla.org":{"version":"35.0.0","scope":1,"type":"extension","updateDay":17920,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904},"webcompat@mozilla.org":{"version":"3.0.0","scope":1,"type":"extension","updateDay":17920,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17920}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"","scope":1,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"updateDay":0},"activePlugins":[{"name":"dummy","version":"0.1","description":"Blocklist unavailable","blocklisted":false,"disabled":true,"clicktoplay":false,"mimeTypes":["text/there.is.only.blocklist"],"updateDay":17925}],"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}},"persona":"default-theme@mozilla.org"}}

ThreadIdNameMapping: 6:"Gecko_IOThread",7:"JS Watchdog",14:"JS Helper",10:"JS Helper",12:"JS Helper",8:"JS Helper",11:"JS Helper",13:"JS Helper",9:"JS Helper",15:"JS Helper",16:"Timer",17:"Socket Thread",19:"Cache2 I/O",20:"Cookie",22:"DOM Worker",22:"IPDL Background",24:"GMPThread",25:"Worker Launcher",26:"Compositor",27:"ImgDecoder #1",28:"ImageIO",32:"StyleThread#0",34:"StyleThread#2",33:"StyleThread#1",36:"StyleThread#4",35:"StyleThread#3",37:"StyleThread#5",49:"ImageBridgeChild",50:"ProcessHangMon",47:"Lazy Idle",48:"StreamTrans #62",48:"localStorage DB",44:"DOM Worker",

Throttleable: 1 UptimeTS: 7.01949489 Vendor: Mozilla Version: 65.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by jpfpf 1 year ago

Last reply by jpfpf 1 year ago

  • Archived

firefox crash

I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash ,… (read more)

I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash , usually after 3o mins, when I have the new brought photoshop elements 2019 program running in the background. After crashed I try to restore the tab. However, firefox crash again right after restart and restore the tab. If I keep trying to restore the tab. The firefox has no response and freeze. A error message come out " video driver failed to restart ....... Sometime the computer get into blue screen and die. i find that the problem also happen with Microsoft Edge browser too. I google the possible issue of the crash and get some information regarding the crash. It may be cause by the photoshop element face detection feature use too much memory to run the program or the program has memory leak problem that cause firefox crash.

I did check my computer RAM memory and PC window system files. they did not show any error. I refresh firefox and reinstall my video driver. However, it make no change of the crash situation. The firefox crash and Blue screen die issues only happen if I run my photoshop element and premier 2019 program at the same time. Adobe support said that it was not photoshop element program problem for the firefox crash.

I want to find out what is the root problem of the crash and how to fix it. I also want to know any known issue firefox crash assoicated with photoshop elements program.

5 Firefox crash Report ID Date Submitted bp-3bc9dd4d-ad04-43de-be4d-3f3270190310 09/03/2019, 6:42 p.m. View bp-387f17b9-0e9e-4d8e-a824-3a2b70190309 08/03/2019, 5:28 p.m. View bp-77e7b317-33cf-44b2-9a1d-868080190309 08/03/2019, 5:13 p.m. View bp-133e4f96-b678-49ce-bac7-b5d1c0190309 08/03/2019, 5:11 p.m. View bp-1435fdb6-debd-49cf-8616-c222e0190226 25/02/2019, 10:52 p.m.

please let me know if someone know the answers Thanks

Asked by lchow192 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

mozilla is slow on certain sites loading, other times the sites won't load at all. none of the fixes worked...tried them all.

have tried all the fixes this system could throw at me, honestly had tried 98% of them myself already, more then once. anyways my issue is this sites like CNN.com, IGN.co… (read more)

have tried all the fixes this system could throw at me, honestly had tried 98% of them myself already, more then once. anyways my issue is this sites like CNN.com, IGN.com, mozilla.org (and some but not all related sites) will either hang and load very slowly or not at all. This issue just started out of the blue a couple days ago. i did not load any new software or patch anything as far as i know (can't speak for auto-updates) I do not have this issue in IE at all. Things i have tried to fix the situation:

1. Ran malware-bytes, spy-bot, norton anti-virus (also disabled all them to ensure no cofilicts there either)to find mal-ware or virus....nothing found

2. uninstalled firefirefox also deleted firefox folders in C:/users/(username)/appdata/local and roaming as well as from my C:/program files (x86)..I then reinstalled Firefox

3. Disabled hardware accleration and also tried it on.

4. Ran in safe mode

5. ran CCleaner

6. changed my firefox profile

7. reset firefox

8. did a system restore

9. did a registry fix check and repair

I might be forgetting a few but as i said i read ever bit this trouble shooting program threw at me and tried it. I am totally at a loss as i can usualy clear things like this up myself. I would really like to get this working and short of the very unappealing, possibly ineffectual re-installing windows, i am out of ideas.

Asked by atomicWAR 5 years ago

Answered by atomicWAR 5 years ago