Firefox Support Forum

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura recordings are posted on Canvas. I get the following message: It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.

I copied the Kaltura web address 670542.kaf.kaltura.com that I can see in Chrome and pasted it into a Chrome browser and it goes to my recordings in Canvas when I use Chrome. The same site doesn't work in Firefox. How do I unblock Kaltura third party sessions? Thank you.

Bob McKnight U of Utah Instructor

Credit Union of Denver has an alert that Firefox may impede access to accounts, and it has been this way for over three weeks. When I try to login I get the notice "Security Code Mismatch." No other browser has this problem. Is anything being done to fix this well-known problem?

I continue to get message "Sorry, invalid login. Please verify the User ID and/or Password you entered." while trying to login to Altra Federal Credit Union. Never had the issue before on Firefox. I am able to login using other browsers. Altra has indicated to me an update glitch involving Firefox browser. Any help?

unable to turn off safe search when using Bing search. After clicking the more bars on the Bing search page and setting safe search to off, when checking if it is off, it has reverted to moderate. Firefox is vs 96.0.1. Setting is set to normal, not strict. Windows 10 preferences are set to safe search off. All caches have been cleared. I took off all extensions, ran malware bytes & cccleaner & anti-virus scan. I tried a refresh of Firefox. Nothing has helped.

Using Edge or Chrome browsers on the Bing search page, Safe search turns off as it should.

--There was a power failure, last night, which knocked off my computer.  That may or may not be related.  However, with both Edge and Chrome accessing Bing okay, it seems to definitely be a Firefox problem?

I have two computers, a desktop and a laptop. A few days ago FF auto updated to 96.0 on the desktop. The laptop is still at 95.0.2 (thankfully I turned auto update off on that one.)

Now iCloud 2FA does not work on the desktop with FF 96.0.0. The six digit code is correctly sent to my iPhone but on the website in the browser, the 6 character box for entry does not appear and the error message is "Failed to verify your identity. Try again." See attached screen shot.

I disabled HTTP3 but this did nothing.

Version 95.0.2 works fine and I am able to logon to iCloud on.

As you know, there is no way to rollback FF. I do not want reinstall the old version and have to create another profile and lose all my settings!

Please confirm. Now I have to use Chrome on my desktop as the work around which I really don't want to do.

Thank you, Scott Keller

After updating to Firefox 96, when ever I try to log in to my Wowway email, a new tab opens with only the message "please wait while we are logging you in" and never logs in. I did a new install of Windows 10 on my desktop and used Firefox 95.0.2 and the problem went away, but on my laptop using Firefox 96 it still does it. I have tried Internet Explorer (but not any other browsers) and have no problem signing in. I see that others have this problem too and I tried the solutions that others have posted but none work.

Firefox keeps resetting Bing SafeSearch back to Moderate. This change occurs with every single search and the problem has only begun since in the last week to 10 days (it is now 1/21/2022.) I have cleared all histories and cookies and even gone as far as to completely reset my computer. It happens on all my PC computers, Win 10 and Win 11. It happens with all combinations of my Firefox profiles and all of my MS accounts. It happens when I'm not signed into any Firefox profile or Bing account. It happens in normal mode as well as private mode. It happens only with Firefox. It does not happen with Edge or Chrome. This is very clearly a conflict between Firefox and Bing SafeSearch.

If I do a Bing Image Search, disable "Safe Search" and then repeat the same search, "Safe Search" is re-enabled. The same occurs if I Refresh the page. I've tried the following to resolve it:

1) Delete all cookies and site data for Bing. 2) Disable Enhanced Tracking Protection for Bing. 3) Add exceptions for Bing to all adblocker add-ons. 4) Using Bing while logged out of my Microsoft account.

Problem begun after the update to Firefox 95 or 96.

Okay, so...hopefully somebody here can help me from going, "Mhhmmm! Grrrrrrr!" every time I wanna search something.

    So here's what's up...

I go to my home page, bing.com. I type in a search, and because it pertains to the issue at hand, lets suppose the search was adult oriented, or something that would make you want to change the search safety settings from its default of 'Moderate' to 'Off', as you want it to be. Cool. Great. Sweet, its off, now I can continue.....Buuuuut, no! Nope. See,...{sigh}.....okay, so lets back up a few steps and right now we're at the moment when we had switched 'Moderate' to 'Off'. Okay! So,....now lets say that you want to filter down your search results. So, we navigate over to the right-hand side of the page, we click 'Filter', we select our filter, the pag loads, annnnnd AHHHHHH DAMMIT TO HELL!! It's back set to 'Moderate'. And it will continue to do this when for whatever reason the page needs to reload. Its driving me.......{sigh & steps back}....Ooohh, okay, well.....suffice to say, the issue needs resolving. Like,....NOW! Please.  :-D It almost slipped my mind, but, for the sake of knowing what kind of suggestions you may give,.... Let me just throw out there that I am no 'computer noob'. The last time I went to buy a new desktop computer, I wasn't a member of Camp Cow! What I'm tryin' to say is, I'm no programmer, but I'm quite 'puter knowledgeable. I remember as a kid, getting bored and walking into the den where my dad (former IBM guy) was sitting there, mumbling outloud to himself, "...Wha...? Whaddaya mean, 'Bad command or file name? ...Doesn't make any sense...". I sat down to watch him try & fix the computer, I told 'em I was bored, he said, "Bored, huh? Yeah,....that'll happen sometimes." Gets up from his chair, plants his hand on the backrest, stands up and does this sorta,...two and a half step, 'walk' across the room to the closet, which is like, two feet from me.... Still with his one hand on the chair's back rest, with the other, he reaches up into the closet to the little book shelf in there, grabs a book I've seen him use a number of times before, takes it down, half pulls * half 'back steps' back into his chair, playfully flings his book holding hand toward me. It lands in my lap with a sh-mack! of my pants, and my dad being completely serious, he's not joking in the least says to me, "Here. Read this. It's good to know." The infamous book? The user's manual for MS-DOS 5. ...Hmm,...it might of been 6.2. My dad was teaching me DOS commands when I was 8. Heh!.... I'm sorry, that went a bit longer than I had imagined. Well, I guess I'll chalk it up to, 'Taking the opportunity to tell a 'I remember when' story about my dad. He died last year. November 8th. He was 86. Best dad you could ever know.

 Hey thank you in advance, if you're able to help.  Thanks & take care!

Darren Pierazek [email removed from public] Also, you can find me & msg me on Facebook

My attempts to login to my personal bank account (https://orionfcu.com/) with updated Firefox has failed since 1/16/2022. My electronic account has been active for ~>/+ 20 years. Firefox has been my default browser from its inception always with Apple iOS systems. After correctly answering a security question, I receive an error message saying than my request cannot be completed...try again later. Bank online assistants recommend I use Edge or Chrome browsers. I have never nor plan to use Edge. I can login with Chrome, but I have rarely used that browser. Am I stuck with Chrome for https://orionfcu.com/? Thanks.

it worked perfectly fine until Windows update this week. I now can't watch lecture videos through my school's website. it tells me that the 3rd party cookies are blocked. I have followed the suggestions of clearing history and cache, I've changed the settings to allow cookies completely. I've closed and opened website and browser. nothing helps. I don't want to use Microsoft Edge, but its the only browser currently where I can watch my lessons. please help