Firefox Community Forum

I can't figure out why gmail will not allow me to log in. It tells me that cookies are turned off but I can't even figure out what that means or how to correct it

Periodically I open Firefox and all my cookies have been deleted. I go into settings to find "Delete cookies and site data when Firefox is closed" has been checked (NOT BY ME!) again. This is very annoying as I then have to log into all my websites and go through 2FA. This is annoying to the point that I am posting on this site for help. Next step is find a new browser that doesn't screw up my work-flow randomly for no reason.

A credit union has changed everything they had to login and use their website. I have to call every time I want to pay a bill ,so they can turn something on, or off, showing I am using a computer I have used in the past. It is their security. I was told that, in order for them to recognize my computer I have to turn off, uncheck the box saying to clear my history when I close my browser. I can no longer clear my history or cache if I want to use my bank. There has to be somewhere, to place them in the privacy and security setting so this does not delete what has to be kept in order to have my PC recognized by the worst IT department at any bank, so I don't have make transactions, only during bank hours, and wait 30 minutes on the phone to get this turned off. What instructions can you send me to stop JUST that credit union from being cleared on my History and Cache?

I received this answer from yesterday. Hello, Thank you for contacting Mozilla support! You've reached the Mozilla Support team, where we primarily assist with restoring access to Mozilla accounts and subscription services like Mozilla VPN, Relay, Monitor, and others. Your question appears to be related to another product, such as Firefox. To get community support, you'll need to continue signing into the forum by clicking the blue "continue" button. This will allow you to log in and submit your question to the correct forum. To resubmit your question, please go here: https://support.mozilla.org/en-US/questions/new/firefox. From there, click the blue "sign in/sign up" button to enter your Mozilla account information, and you’ll be able to ask your question.

Unsure if this is correct category... Years ago when Firefox was in it's infancy - Firefox settings used to allow much more power/control over cookies & how you deleted them. You could actually display & select individually ones you wanted to delete. Now Firefox has it's own Interface 'utility' and only allows you to delete 'groups' of cookies based on their App name. I was looking for the location / name of the dataset which is used to store cookies - so I could delete them more finely. Or is this in some sort of special format which is ONLY accessible thru Settings. I see MANY Cookie add-ons, mostly dealing with auto-responding to cookie prompts. Actually as of this writing - I am trying one of these.

I have been trying to clear out the cache under settings (cookies & site data) (everything is checked under clear data) everything clears out except for 440 now 454 KB of disk space. I cannot get it to clear out. I even uninstalled fire fox and it was clear for a couple of uses and now it is back and instead of 440 it is now 454. ••• Cookies and Site Data Your stored cookies, site data, and cache are currently using 454 KB of disk space. Learn more Based on your history settings, Firefox deletes cookies and site data from your session when you close the browser. ••• How do I zero it out. I find this annoying.

Thank you, Teri

Several sites I frequently visit have the option to skip the verification code process "for this browser". Although I check the box for this choice, the next time I go to log in there, it still requires me to go through the process. What do I have to do to fix this? Thanks in advance for your help!