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I need help getting my facebook account back on firefox. I deleted my cookies and now my account is gone

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC a… (read more)

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC and it deleted my facebook account for Cindy Kuehl  DUC.  I play games on this account and can't figure out how to get this account back.  I need your help please.

Asked by cindykuehl62 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (read more)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 2 months ago

Last reply by cor-el 2 months ago

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FF cookie storage space 17,000,000,000 GB for Facebook

Even though I have removed the cookies for Facebook, the Manage Cookies screen shows a HUGE storage space. FF v99.0 on Mac == from preferences page: Your stored cookie… (read more)

Even though I have removed the cookies for Facebook, the Manage Cookies screen shows a HUGE storage space. FF v99.0 on Mac

==

from preferences page: Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk space.

==

almost all are Facebook storage. I'm feeling a little reluctant to delete all site data. If I clear all cookies and site data will that fix the issue? will the issue re-occur?

Asked by michaelp2 1 year ago

Answered by michaelp2 1 year ago

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Firefox clears cookies when opening program.

As the title explains, Firefox clears my cookies whenever i open it. not when i close it, but when i open. the option to clear cookies on close is off, i have no clue wh… (read more)

As the title explains, Firefox clears my cookies whenever i open it. not when i close it, but when i open.

the option to clear cookies on close is off, i have no clue why it's doing this, i know it's not an extension or a program. ( at least i hope it's not )

thankfully it always makes a backup but i really don't want to have to through the files and remove the .bak every single time i wanna go through the internet. any advice?

Asked by hanako 1 year ago

Last reply by cor-el 1 year ago

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Repeated Cookies Pop-up

When I log on to the National Savings website using Firefox ( though not when I log in with Chrome) I get the pop-up requiring me to accept or edit Cookies at every page … (read more)

When I log on to the National Savings website using Firefox ( though not when I log in with Chrome) I get the pop-up requiring me to accept or edit Cookies at every page on this particular website. It even happens when I select LOG OFF. Hence it occurs maybe six or more times whilst I am browsing the website. I complained to NS&I but they report it is not caused by their system. I therefore assume it it something within Firefox which is the problem. Can someone please advise me how to prevent these pop-ups. My operating system is Windows 10.

Asked by grtate 1 year ago

Answered by FredMcD 1 year ago

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Firefox is configure to not delete cookies or history, but it still clears them

I have Firefox 99 for Mac "Delete cookies and site data when Firefox is closed" is unchecked History is set to "Remember History" Enhanced Tracking Protection is set to … (read more)

I have Firefox 99 for Mac "Delete cookies and site data when Firefox is closed" is unchecked History is set to "Remember History" Enhanced Tracking Protection is set to "standard"

Yet every time I return to a site where I've checked "remember me" , I'll get prompted to login, and perhaps also get a security message "you've logged in from a new computer" in my email from the site.

Is there an easy way to verify that Firefox is storing cookies for a site. Maybe an option to right-click on a site's web page and view "cookies are stored for this site" in the context menu? I'm losing a lot of my productivity time logging back into sites that I just logged into earlier in the day.

Asked by john542 1 year ago

Last reply by vda1 1 year ago

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Trying to re-enable Kaltura 3rd party cookie to play back my videos for the classes I teach at college.

I keep getting this prompt: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please upd… (read more)

I keep getting this prompt: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." I have tried so many things and nothing is working. I've had this happen before sometimes at the beginning of a semester; but I have been able to restore it in the past. Now, nothing I do works. Please help. Also, how can we prevent this from happening again? Kaltura is a well known website used by colleges and universities for teaching online classes and playing back video. Why do we have to constantly update the settings? And if so, why are they not working now? Please help. I need to teach my class. Thanks.

Asked by Toni 1 year ago

Last reply by Toni 1 year ago

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Unable to clear cache - gmail and youtube GB monsters

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousand… (read more)

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousands of GB cached - it just comes back. After tyring this 4-5 times, Youtube started having hundred of thousands of GB cached too!! So now, despite managing data an clearing these repeatedly, there's more than when I started. I think I'm stuck in a loop somewhere, please help! thanks in advance

I'm using Firefox 99.0.1 on a Macbook Air Mac OS x 10.15

Sally

Asked by smile12 1 year ago

Last reply by James 1 year ago

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Update has screwed up my settings

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning. Why dod you not include copying these s… (read more)

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning.

Why dod you not include copying these settings in your update,

What a massive waste of my time

Asked by steve447 1 year ago

Last reply by Terry 1 year ago

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Logging into chase.com

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun… (read more)

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun. I try to login, I get chase doesn't recognize device, then they send a one time code, which doesn't work, so I have to call them, they tell me it's Firefox causing the problem. I know that's a myth because the same thing happens on MS Edge. Is anyone else having this problem? Do you have any suggestions?

Asked by pyadkins 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Cookies not fully deleting

I manually delete cookies at the end of the day, and after the latest update it shows 13.0kb left after deleting. I have no exceptions or any other setting other than to … (read more)

I manually delete cookies at the end of the day, and after the latest update it shows 13.0kb left after deleting. I have no exceptions or any other setting other than to delete ALL cookies. I can not find what this 13.0kb is and why is it still there after deletion? Windows 10.

Asked by Nightowl 1 year ago

Last reply by Nightowl 1 year ago

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Unable to enable 3rd party session cookies

I have tried EVERY suggested fix for viewing Kaltura videos in the FireFox browser. NOTHING works! I refuse to use Google (they know enough about everyone as it is) and E… (read more)

I have tried EVERY suggested fix for viewing Kaltura videos in the FireFox browser. NOTHING works! I refuse to use Google (they know enough about everyone as it is) and Edge works but I do not care for it.

Can't be that freakin hard to allow the viewing of Kaltura lecture videos posted by professors in an application that is used by many educational institutions across the country. Google and Edge seem to have figured it out so why can't Mozilla?

This issue needs to be fixed!

Asked by j.wright031970 1 year ago

Last reply by cor-el 1 year ago

  • Solved
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218 kb cookies I cannot get rid of MacBook Pro Firefox

Regardless of what I have tried i still have: Cookies and Site Data Your stored cookies, site data, and cache are currently using 218 kB of disk space. Iam using: Histo… (read more)

Regardless of what I have tried i still have:

Cookies and Site Data Your stored cookies, site data, and cache are currently using 218 kB of disk space.

Iam using: History Firefox will Firefox will remember your browsing, download, form, and search history. Always use private browsing mode

Firefox is u to date I have restarted ....

Thank you for help - Nicolas

Asked by nef85123 1 year ago

Answered by cor-el 1 year ago

  • Solved
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I keep on being logged out on computer reboot on Garuda Linux

When I restart my computer, I am logged out of all websites although I did not select settings such as "Delete cookies and site data when Firefox is closed". This only ha… (read more)

When I restart my computer, I am logged out of all websites although I did not select settings such as "Delete cookies and site data when Firefox is closed". This only happens with reboots and not on Suspend.

I saw two similar posts but the options look like they changed name since then: https://support.mozilla.org/en-US/questions/1319622 https://support.mozilla.org/en-US/questions/1289909

I tried to apply the solutions linked there, to no avail.

This behaviour only happens on my Garuda Linux and not on Pop-os. Thus I am not sure here is the right place to ask this question.

Another strange bug which may be related is the following: if I zoom in a page (say set it at 120 percents) then go to another tab and then come back to the page I zoomed in, the zoom is reset to 100 percents.

Any help would be greatly appreciated!

Asked by benoitseron 1 year ago

Answered by Paul 1 year ago

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cookies

suddenly Firefox is blocking my entry to a specific site with the measage "Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have… (read more)

suddenly Firefox is blocking my entry to a specific site with the measage "Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have tried umpteen ways around this to no avail. Google Chrome does not have this problem!! I am using version 100.0.2

Asked by Elgar 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox doesn't remember my progress for videos using Vimeo player

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I… (read more)

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I left off on Chrome. The site doesn't remember where I ended the video when I watch it on Firefox. I assume this has to do with the cookies, but I've manually added "dropout.tv" to the list of exceptions in Firefox settings so that that site is always allowed to store cookies.

Returning briefly to Chrome, the player immediately tracked my progress again, so the issue is definitely related to Firefox somehow.

Asked by Rasmus 1 year ago

Answered by Dropa 1 year ago