Showing questions tagged: Show all questions
  • Archived

Saved logins does not work on youtube

I switched from chrome to firefox like 2 days ago. Everything went good, but every time i go to youtube it does not remember my login. I have to click the login button an… (read more)

I switched from chrome to firefox like 2 days ago. Everything went good, but every time i go to youtube it does not remember my login. I have to click the login button and use my phone to confirm the login. Afterwards i get send to an error page only saying "something went wrong". If i click the login button again it suddenly works and i can use my youtube like i used to on Chrome. I use my google account for youtube. Every other login works just fine Reddit, Disney+, Twitch, Prime. I Cleared all my cookies and history and even reinstalled Firefox. only youtube still has this problem. I even added the youtube and google login page to the saved logins. Does someone can offer any help ?

Asked by daniel 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Why such limited options in clearing recent history?

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! Wha… (read more)

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! What's up with that? Every other browser offers at least the option of "past 7 days" or some other time period that goes further back than one day, without having to clear "Everything", don't others find this to be arbitrarily limited? I can't even delete cache from yesterday, much less a few days earlier...

Asked by StevenCee 9 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

Blank screens, logins do not work

I have been using Mozilla Firefox for years. I am using the latest version (121.0 (64-bit)). Suddenly today, several websites result in a blank screen (startme and nextdo… (read more)

I have been using Mozilla Firefox for years. I am using the latest version (121.0 (64-bit)). Suddenly today, several websites result in a blank screen (startme and nextdoor) and other pages will not let me login (Citi, Edelman Financial Engines). I tried deleting the cookies and site data and history but it did not help and might have made it worse. When I tried to login to Mozilla support, it says I need to enable cookies and will not let me login. When I go to "Settings-Privacy & Security", it is set to "Standard" which is supposed to include allowing cookies. If there is another place to enable cookies, I do not know where that is.

If I use Microsoft Edge, all the webpages work normally. I had to post this message using Edge because I cannot login to Mozilla using Firefox.

I have many bookmarks saved so I hope whatever the solution is will not lose them.

Thanks to anybody who can help me fix this problem

Asked by bkoopers 3 months ago

Last reply by bkoopers 3 months ago

  • Archived

I keep getting signed out of Google

I keep getting signed out of my Google account whenever I close Firefox. I switched the Enhanced Tracking Protection to Standard, and I do not delete my cookies when I cl… (read more)

I keep getting signed out of my Google account whenever I close Firefox. I switched the Enhanced Tracking Protection to Standard, and I do not delete my cookies when I close Firefox. I even tried to disable the Purge Trackers option but this didn't help either. I have some dev-tools extensions installed + Adblock and Decentraleyes. It does not solve my problem if a disable them too. Would really appreciate anyone's insight.

Asked by gajidix793 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Cookies DEFAULT

How do I set Cookies to DEFAULT to 'Allow for Session' When 'Use Default' box is Checked. I would like ALL Website cookies to be set to 'Allow for Session' THEN if I have… (read more)

How do I set Cookies to DEFAULT to 'Allow for Session' When 'Use Default' box is Checked. I would like ALL Website cookies to be set to 'Allow for Session' THEN if I have a Site that I want Cookies set to 'Allow' I would set just that particular Site.

Asked by roydwms 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Locked
  • Archived

Cached Web Content Not Clearing

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does… (read more)

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Asked by Buddy2014 1 year ago

Last reply by Buddy2014 1 year ago

  • Archived

Trying to re-enable Kaltura 3rd party cookie to play back my videos for the classes I teach at college.

I keep getting this prompt: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please upd… (read more)

I keep getting this prompt: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." I have tried so many things and nothing is working. I've had this happen before sometimes at the beginning of a semester; but I have been able to restore it in the past. Now, nothing I do works. Please help. Also, how can we prevent this from happening again? Kaltura is a well known website used by colleges and universities for teaching online classes and playing back video. Why do we have to constantly update the settings? And if so, why are they not working now? Please help. I need to teach my class. Thanks.

Asked by Toni 1 year ago

Last reply by Toni 1 year ago

  • Solved
  • Archived

Repeated Cookies Pop-up

When I log on to the National Savings website using Firefox ( though not when I log in with Chrome) I get the pop-up requiring me to accept or edit Cookies at every page … (read more)

When I log on to the National Savings website using Firefox ( though not when I log in with Chrome) I get the pop-up requiring me to accept or edit Cookies at every page on this particular website. It even happens when I select LOG OFF. Hence it occurs maybe six or more times whilst I am browsing the website. I complained to NS&I but they report it is not caused by their system. I therefore assume it it something within Firefox which is the problem. Can someone please advise me how to prevent these pop-ups. My operating system is Windows 10.

Asked by grtate 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Delete cookies and site data when Firefox is closed deleting exceptions

I've enabled 'Delete cookies and site data when Firefox is closed' to delete the cookies and site data when I close Firefox, but I would like to add some exceptions (most… (read more)

I've enabled 'Delete cookies and site data when Firefox is closed' to delete the cookies and site data when I close Firefox, but I would like to add some exceptions (mostly mail site). Every time I add the exception through Manage Exceptions... button and then I close Firefox, when I restart Firefox, the exception is gone. Is this expected? I don't think so. If so, it's not clear in the UI, as the button is just next to the mentioned checkbox.

Version: Firefox 103.0 (64-bit) SO: macOS Monterey 12.5

Asked by alexmorenogc 1 year ago

Answered by Doc 1 year ago

  • Archived

History & cookies deleting self upon closing firefox

Recently i've started having an issue where all of my browser history & cookies gets deleted when i close firefox. I know that is an existing setting but i have that … (read more)

Recently i've started having an issue where all of my browser history & cookies gets deleted when i close firefox. I know that is an existing setting but i have that turned off in all the places i can find. This has only started happening recently and the only thing that shows up in my history are my bookmarked tabs- like it shows each bookmarked tab as if i have gone and clicked each tab in my history and literally nothing else. I have been on my pc throughout the day and have searched many things yet upon closing all tabs & windows everything is deleted. I know this sounds like the opposite of an issue but i rely on my history a lot to help me go back to sites & helpful infomation.

Asked by mooshall200 12 months ago

Last reply by cor-el 12 months ago

  • Solved
  • Archived

How can I prevent a specific address from appearing in the address bar?

I'd like to be able to prevent a specific address from appearing in the Firefox address bar (as a suggestion) when I start to type in the address bar. I tried deleting t… (read more)

I'd like to be able to prevent a specific address from appearing in the Firefox address bar (as a suggestion) when I start to type in the address bar. I tried deleting the cookies associated with a particular address, but the address still appears as a suggestion in the address bar when I start typing its name. Thanks a lot for any help.

Asked by robertclay3 9 months ago

Answered by cor-el 9 months ago

retaining Cookie exceptions

With increasing frustration, I'm am trying top retain certain cookies when deleting other cookies and history. Instructions I read say use "Delete cookies and site data … (read more)

With increasing frustration, I'm am trying top retain certain cookies when deleting other cookies and history. Instructions I read say use "Delete cookies and site data when Firefox closes" with exceptions noted, and do not toggle "clear history when Firefox closes." Except that in my Firefox settings, they work in tandem - the choices are both on or both off. I can't turn one on and the other off. Under manage exceptions, I am entering the entire website address with the https. Any suggestions? Thanks. Joe Markarian

Asked by jmj7 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Archived

How to enable Totale Cookies Protection after disabling it

Hello everyone, I was following a privacy guide and i changed the cookies settings in about:config . I set the value of network.cookie.cookieBehavior to 4, which accordin… (read more)

Hello everyone, I was following a privacy guide and i changed the cookies settings in about:config . I set the value of network.cookie.cookieBehavior to 4, which according to this article means that total cookies protection is disabled. https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq

My questions are the following:

1- How do i enable total cookies protection after what i changed  ?


2-Which is better from a privacy point of view setting network.cookie.cookieBehavior to 4 or enabling total cookies protection?

Thank you all for taking the time to read my subject/questions .

Asked by vedroturze 1 year ago

Last reply by vedroturze 1 year ago

  • Archived

How can I recover deleted cookies files?

For some reasons which I don't know, all of my cookies got deleted several times. I need to find them, How can I find my past cookies with the help of sync system? Detail… (read more)

For some reasons which I don't know, all of my cookies got deleted several times. I need to find them, How can I find my past cookies with the help of sync system? Details: It seems the site: telegra.ph uses only cookies for the ability of edit a page by creator person, with no password, signup & signin. I need to find my cookies so that I can edit my created pages again. Also I need to can use those files in other devices, After find them how can I have that files to use in other computers except using sync.

Asked by 6dr 1 year ago

Last reply by 6dr 1 year ago

Why does Which? via FF keep asking me about cookies?

Despite having logged into Which? via FireFox, and accepted all cookies I am asked again and again on every Which? page about cookies. How can I stop this? Is this Whic… (read more)

Despite having logged into Which? via FireFox, and accepted all cookies I am asked again and again on every Which? page about cookies.

How can I stop this?

Is this Which? or FF?

Asked by 4chrisamitchell 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

  • Archived

I need help enabling cookies at a gaming website

I have tried to make sure cookies are enabled at BigFish.com website but I have probably made things worse or did it wrong. Both problems follow me around and please und… (read more)

I have tried to make sure cookies are enabled at BigFish.com website but I have probably made things worse or did it wrong. Both problems follow me around and please understand I have also been in contact with BigFish techs but I am not getting far in any solution.

I was told to clear the browser cache which I have done both for Firefox and BigFish but I can detect no difference at all. I am still told at the BF website that cookies are needed in order for me to enter.

I am at my wits' end with this and at my age of 83 I feel like I am rushing on that downhill slide much more quickly due to this problem. I feel that I have made some error in my wildly clicking around but I don't always understand the terminology exactly.

If anyone knows how to explain this to me in perhaps easy steps I would be most appreciative.

Thank you,

Gail

Asked by naturepreserve4 7 months ago

Last reply by cor-el 7 months ago

  • Solved

Cookie 'Manage Exceptions' Not Working

1 I set the Manage Data tab to 'Allow' for sites I want cookies saved for. This sets the http and https addresses for the sites I enter. 2 I set the same sites in th… (read more)

  1. 1 I set the Manage Data tab to 'Allow' for sites I want cookies saved for. This sets the http and https addresses for the sites I enter.
  2. 2 I set the same sites in the 'Manage Exceptions' tab so that these sites do not have their cookies deleted.
  3. 3 Save Settings
  4. 4 Close and re-open Firefox. All cookies are deleted.

I suspect this is a bug?

Cheers.

Asked by vhewa 2 months ago

Answered by zeroknight 2 months ago