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  • Archived

Why Do I Keep Being Logged Off?

For the past few days, I keep getting logged off of my Firefox account each time I start up Firefox, a problem that has only began happening since going to a new computer… (read more)

For the past few days, I keep getting logged off of my Firefox account each time I start up Firefox, a problem that has only began happening since going to a new computer. From what I could tell, the issue was not over from the computer, so I am wondering what the issue can be with Firefox.

Would like help at this as soon as possible. Thank you very much.

Asked by dividrio 1 year ago

Last reply by James 1 year ago

  • Archived

Problem with constantly corrupting cookies or site data interrupting Youtube performance

Recently this month, watching Youtube videos has been a total chore on Firefox. Every so often, when I load up a video from Youtube, I get a blank player with no video in… (read more)

Recently this month, watching Youtube videos has been a total chore on Firefox. Every so often, when I load up a video from Youtube, I get a blank player with no video in it. Every other aspect of the page template loads properly, but the video is just not there. The only fix for this is to clear my cookies and it's annoying to have to do this every week just to watch Youtube videos.

I've tried using other Firefox Forks, and they've had the same issue. I've used other browsers, specifically Chromium ones, and have not run into the same issues as of yet. I've isolated the problem down to my cookies, as deleting just the cache doesn't do it. Resetting the browser doesn't do it. Clearing my search history doesn't do it. Disabling all my addons doesn't do it. Signing in and out of my Youtube account doesn't work either. Any combination of all these fixes doesn't make the problem go away. The only thing that I've found to work is clearing my cookies.

Is there a way I can fix this? Please let me know ASAP.

Asked by greenjoker6 1 year ago

Last reply by greenjoker6 1 year ago

  • Archived

cookies

I am in college at CU Boulder. In order for me to view my recorded classes my browser needs for me to allow 3rd party cookies. your browser is blocking them and not givin… (read more)

I am in college at CU Boulder. In order for me to view my recorded classes my browser needs for me to allow 3rd party cookies. your browser is blocking them and not giving me an option to unblock them. How do i fix this problem?

Asked by stephenogden88 11 months ago

Last reply by jeff-g 11 months ago

  • Solved
  • Archived

Finding what address to add to cookie exceptions

I want to enable cookies for outlook and google, the rest I dont want. I have attempted to look at the cookie's url for outlook and add that to the exception list, but ou… (read more)

I want to enable cookies for outlook and google, the rest I dont want.

I have attempted to look at the cookie's url for outlook and add that to the exception list, but outlook still harasses me with its annoying 2fa

How do I find the actual address to put in the exceptions list to stop this issue?

Asked by ALoepker 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

Keyboard shortcut clear cookies

Is there a keyboard shortcut to remove cookies from the website? I mean the page I am currently on. And if there is no such shortcut, can I somehow create one myself? … (read more)

Is there a keyboard shortcut to remove cookies from the website? I mean the page I am currently on. And if there is no such shortcut, can I somehow create one myself?

Asked by fluffq3 1 year ago

Answered by fluffq3 1 year ago

  • Archived

Cookies won't reappear after clearing them

Recently, I cleared the cookies and site data from my browser as I'd noticed they were taking quite of lot of space on my harddrive. I thought clearing them would just re… (read more)

Recently, I cleared the cookies and site data from my browser as I'd noticed they were taking quite of lot of space on my harddrive. I thought clearing them would just reset them, but it looks like they were completely wiped instead.

Now, the browser never remembers any login information, so I have to connect to every site I use everytime I open my computer. It's troublesome when some of them have double verification and I have to go through the trouble of checking my email and entering a code everytime. The websites don't ask me to enable cookies again, so I don't know how to make them remember my informations again.

Is there a way to re-enable cookies, or have the websites ask me to enable cookies again?

Asked by zoedisco292 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved

New Version Ruined Privacy Option

The most recent Firefox update (145.0) lacks the convenience of easily editing the cookie collection that tells websites about me. The feature I'm referring to was under … (read more)

The most recent Firefox update (145.0) lacks the convenience of easily editing the cookie collection that tells websites about me. The feature I'm referring to was under settings - privacy and security - and then something about cookies. It allowed me to show what sites had collected cookies on me recently and to erase any private data they had collected.

I hope this was an oversight or the feature has simply been moved to another location. If not, I'd really like to roll back the latest update and pause any further updates until the old functionality is restored to the new updates.

Can anybody help me?

Asked by Anan 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Archived

Outlook school email cookies

I want to enable cookies for outlook only,the rest I don't want. I have attempted to look at the cookie's url for outlook and add that to the exception list, but outlook … (read more)

I want to enable cookies for outlook only,the rest I don't want.

I have attempted to look at the cookie's url for outlook and add that to the exception list, but outlook still harasses me with its annoying 2fa

How do I find the actual address to put in the exceptions list to stop this issue?

Asked by ALoepker 1 year ago

Last reply by jonzn4SUSE 1 year ago

Bank - Manage online experience

Every time I access my bank's website using Firefox I get a pop-up telling me to "manage online experience". After I "manage" it, it appears on every page I go to on the… (read more)

Every time I access my bank's website using Firefox I get a pop-up telling me to "manage online experience". After I "manage" it, it appears on every page I go to on the bank's site (ie. savings account or chequing account etc.) I have white listed several of the pages in Privacy and Security but this has no effect. Obviously I am missing something. Can anyone give me guidance? Thx.

Asked by bbjohn 1 month ago

Last reply by bbjohn 1 month ago

  • Solved
  • Archived

When I clear cookies it logs me out of websites?

(please refer to image attached) How come when I have only cookies/offline website data checked to clear it still logs me out of websites like Twitter, Twitch, Youtube, e… (read more)

(please refer to image attached)

How come when I have only cookies/offline website data checked to clear it still logs me out of websites like Twitter, Twitch, Youtube, etc?

Active logins and Site settings is UNchecked and yet it still logs me out. What is the purpose of those 2 boxes I may be misunderstanding them

Asked by happypills 2 years ago

Answered by cor-el 2 years ago

  • Archived

web sites asking for consent

When using Firefox, some web sites ask for consent. I tried opening the same sites using the Edge browser, and none of them ask for consent. Is there a setting somewhere … (read more)

When using Firefox, some web sites ask for consent. I tried opening the same sites using the Edge browser, and none of them ask for consent. Is there a setting somewhere in Firefox that controls this? Thx.

Asked by Drew M. 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Website settings?

Why do I have to re-register with my banking website to remember my settings in order to not need two-factor authentication? I have selected in Preferences/settings for … (read more)

Why do I have to re-register with my banking website to remember my settings in order to not need two-factor authentication? I have selected in Preferences/settings for that website's cookies, etc, to be retained in Firefox.

Asked by paul_barnhill 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Blocked cookies not blocked

I am using 147 ESR and when I go to permissions and block all cookies for the site plex.tv the cookies are not blocked. If I go to the URL field and select the lock, it s… (read more)

I am using 147 ESR and when I go to permissions and block all cookies for the site plex.tv the cookies are not blocked. If I go to the URL field and select the lock, it shows "clear cookies and site data" which means the cookies have being accepted.

Why are the cookies accepted from the site when I have set cookies "blocked"

Asked by natalkalyu 1 month ago

Last reply by Denys 1 week ago