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Cannot stay logged in to Facebook

Hello. Can someone please explain why Facebook asks for username/password every single time Firefox is restarted? I do not use cookie-cleaning extensions. They also send … (read more)

Hello. Can someone please explain why Facebook asks for username/password every single time Firefox is restarted? I do not use cookie-cleaning extensions. They also send a 'login attempt' email and phone notification every time.

Tried with and without Facebook Container. Not using other Container/multi-account related extensions. My settings:

Standard Tracking Protection (allow/block exceptions: none) "Do not track" signal: Always Delete cookies and site data when Firefox is closed: disabled (no exceptions) History - Firefox will: Remember History

Thank you

Asked by George 1 year ago

Answered by George 1 year ago

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Firefox keeps freezing, but only visually

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having t… (read more)

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having the same issues with any other program on my PC, I don't see the icon to update Firefox, and I've restarted my PC a few times along the way.

When this happens, it's not just website contents that freeze, but Firefox's UI as well. Hovering a tab doesn't highlight it. Clicking the hamburger doesn't appear to open the menu. Etc...

If I have a video playing when this happens, I will continue to hear it, but the frame the video is on stays in place.

If I click on another open tab, it will still show me the tab it visually froze on, but if I end Firefox with Windows Task Manager & reopen it, the session saves the tab switch, so it's still taking mouse inputs. I've been able to do similar with keyboard inputs by clicking on the address bar and entering a new URL. I don't see anything as I type it, but after using Task Manager to close and reopen Firefox, the site I entered is there.

I can switch between open Firefox windows when this happens without issue, even on the same monitor, and if I pull up something else in front of Firefox and then switch to Firefox it will still display what was last visible in that Firefox window while the bug is occurring.

I have tried disabling add-ons, and actually found that disabling some of them made it happen *more* frequently, not less. Privacy Badger, Auto Tab Discard, & Ad Nauseum specifically. Switching from Ad Nauseum to AdBlock Plus or uBlock Origin neither increases nor decreases the frequency. My other add-ons, like Duplicate Tabs Closer, haven't had any effects on frequency that I can see. With all of my Add-ons disabled, Task Manager shows double the number of Firefox processes.

I tried to clear my history, but I can only select my last 1 hour of history, as clicking on the dropdown box to select another duration will cause the problem to occur & I can't see the other options in the box to select a longer option. The dropdown to select a topic for this question has the same issue.

These are some actions that risk causing the bug to start, but aren't 100% reproducible, and the list is not exhaustive:

  • Trying to click & drag to pull a tab into becoming its own window or to move the tab into another window. (Firefox does not save this movement if it causes the bug, so closing and reopening it will keep the tab in the window it was already in.) This seems to work fine for some sites, but specifically tends to break if it's a YouTube tab.
  • Mid-clicking to open a link in a new tab, if done on several links in a row
  • Clicking on a UI element, like the hamburger button
  • Right clicking on an image and selecting "copy"
  • Right clicking within Firefox
  • Opening Firefox

I have not seen the bug occur at any time that I was not actively providing some input to the Firefox program.

Asked by Sean 1 year ago

Answered by Sean 1 year ago

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Which cookies' userContextId number is assigned to which container name?

I use CCleaner>Options>Cookies to save cookies in certain containers. I see that Firefox uses userContextId to specify a container. Where can I find which userConte… (read more)

I use CCleaner>Options>Cookies to save cookies in certain containers. I see that Firefox uses userContextId to specify a container. Where can I find which userContextId NUMBER is assigned to which container NAME?

Asked by Sunshine021 1 year ago

Answered by cor-el 1 year ago

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Firefox is Deleting my Exception Lists

Firefox is deleting my website exception list whether I have "Delete cookies and site data when Firefox is closed." checked or not. It is the same with the exceptions lis… (read more)

Firefox is deleting my website exception list whether I have "Delete cookies and site data when Firefox is closed." checked or not. It is the same with the exceptions list for logins.

Steve

Asked by sfb3270 1 year ago

Answered by sfb3270 12 months ago

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twitch won't remember my device

I think it has to do with cookies, but I can't figure out what to fix. I have my tracking privacy set to strict. Twitch has permission to use my cookies and site data (Se… (read more)

I think it has to do with cookies, but I can't figure out what to fix. I have my tracking privacy set to strict. Twitch has permission to use my cookies and site data (Settings -> Privacy and Security -> Cookies and Site Data -> Manage Exceptions). All of the other websites that I have granted that permission to have no problem remembering my device, but Twitch does. I looked at this post already and my account was already set to these settings. How do I make Twitch remember by device? It's annoying to have to go to my email and use a one-time passcode every time I log in.

Asked by blasphemybee 11 months ago

Answered by zeroknight 11 months ago

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cannot delete this, whether it's a cookie or not: about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla

about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla This ‘cookie’ (no size shown) has been showing up on my Firefox ‘manage website data’ since at least March ’23 and it w… (read more)

about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla This ‘cookie’ (no size shown) has been showing up on my Firefox ‘manage website data’ since at least March ’23 and it will NOT delete. It may not be 'a real cookie' but I still can’t get rid of it.

When I searched online for that apparent address I found: https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/40175 The info near the top of that site’s page: Torbutton INFO: tor SOCKS: http://expyuzz4wqqyqhjn.onion/static/images/home/png/block-trackers@3x.png?h=70991bcb via --unknown--:cc55771ba6d6e8c6542066863a47e223 SOCKS is a username? And the ‘onion/hidden service’ address cannot be accessed unless using the Tor browser? So that seems a dead end for me.

I have seen 3 other people posting here in the past year about this particular cookie. hobro1 did an uninstall & still had to remove directories manually after getting some answers from several others. blazee decided – based on the answer given by jscher 2000 – that it probably wasn’t dangerous. mekishev 1 received an answer from cor-el that is incomprehensible to me, except for saying ‘it isn’t a real cookie’. I understand it may not 'a real cookie' but then why is it showing up in 'manage website data' where everything else is a cookie?

Can anyone help, please? I’m about to migrate over to a new computer and really don’t want to take this with me. I don’t like the fact that it persists, and that the cookies ‘keeper’ – SOCKS maybe? – is completely hidden.

Thanks much in advance for any assistance!

PS The only possible explanation I've come up with for how it got this cookie is when I was checking out some Firefox extensions; I didn’t even know what Tor was till trying to figure this out.

Asked by mydiylife 11 months ago

Answered by cor-el 11 months ago

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Firefox logged out my accounts each time i close, but setting disabled.

Ubuntu 22.04.3 LTS Firefox 123.0 (64-bit) The browser deletes cookies when closed. Every time I log in, I need to re-enter passwords (they are saved) on all sites, this … (read more)

Ubuntu 22.04.3 LTS Firefox 123.0 (64-bit)

The browser deletes cookies when closed. Every time I log in, I need to re-enter passwords (they are saved) on all sites, this is certainly tiring. I read about a similar problem from other users, they had the “Delete cookies and site data when Firefox is closed” setting enabled, but I didn’t.

Asked by kexitt07 9 months ago

Answered by kexitt07 9 months ago

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FF cookie storage space 17,000,000,000 GB for Facebook

Even though I have removed the cookies for Facebook, the Manage Cookies screen shows a HUGE storage space. FF v99.0 on Mac == from preferences page: Your stored cookie… (read more)

Even though I have removed the cookies for Facebook, the Manage Cookies screen shows a HUGE storage space. FF v99.0 on Mac

==

from preferences page: Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk space.

==

almost all are Facebook storage. I'm feeling a little reluctant to delete all site data. If I clear all cookies and site data will that fix the issue? will the issue re-occur?

Asked by michaelp2 2 years ago

Answered by michaelp2 2 years ago

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Q: Why does blocked website (pwnedpasswords.com) still leave cookies?

Hello, I recently deleted pwnedpasswords.com from my cookies, as well as blocked this website; however, it keeps reappearing in my list of cookies. I've never even visi… (read more)

Hello,

I recently deleted pwnedpasswords.com from my cookies, as well as blocked this website; however, it keeps reappearing in my list of cookies.

I've never even visited this site (that I'm aware of), and it's a bit concerning to me.

In spite of clearing ALL my cookies (and blocking this website), it keeps appearing in my list!

Please advise :)

Asked by TM 7 months ago

Answered by TM 6 months ago

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Cannot Log On to Internet Banking

Firefox recently 'crashed' on my desktop PC. It asked me to restart in safe mode or restore to the original state. I chose to restore. This meant that I had to re-add all… (read more)

Firefox recently 'crashed' on my desktop PC. It asked me to restart in safe mode or restore to the original state. I chose to restore. This meant that I had to re-add all of my add-ons and log back into my favourite sites as my log-in details had disappeared. I got everything back to normal eventually, except for one very important site. I am now no longer able to log on to my bank website to review my accounts. I get an error message on the site saying " Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have never had this problem before. I am able to log on successfully on my tablet, and also via a different browser on my desktop PC. I'm not a tech expert so this is very frustrating. I've tried clearing cookies/cache/data in the settings but no success. I really need to access my bank accounts on my desktop as I find this easier. Hopefully you can help as I don't want to use a different browser.

Best regards Andrew Sambrooks

Asked by andrewsambrooks 6 months ago

Answered by cor-el 6 months ago

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Missing cookies

I have an issue with Firefox 127 not accepting a session cookie that I use for user authentication. I have an ASP.NET application with a login form that includes fields f… (read more)

I have an issue with Firefox 127 not accepting a session cookie that I use for user authentication. I have an ASP.NET application with a login form that includes fields for login and password, and a submit button. When the button is clicked, an HTTPS/POST request is sent to the server. The server responds and sends back a session cookie named .Cookie.Name with the parameter httpOnly set to true.

When I check in Firefox's Developer Tools under the Network tab, I can see .Cookie.Name in the server response. However, in the Developer Tools under the Storage tab, .Cookie.Name is missing, which prevents the user from logging in. This problem does not occur in other browsers like Chrome or Edge, nor does it occur in Firefox version 126. The configurations for Firefox 126 and 127 are identical.

Could you please assist with this issue?

Asked by LukaszRoki 6 months ago

Answered by LukaszRoki 5 months ago

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Keyboard shortcut clear cookies

Is there a keyboard shortcut to remove cookies from the website? I mean the page I am currently on. And if there is no such shortcut, can I somehow create one myself? … (read more)

Is there a keyboard shortcut to remove cookies from the website? I mean the page I am currently on. And if there is no such shortcut, can I somehow create one myself?

Asked by fluffq3 5 months ago

Answered by fluffq3 5 months ago

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Finding what address to add to cookie exceptions

I want to enable cookies for outlook and google, the rest I dont want. I have attempted to look at the cookie's url for outlook and add that to the exception list, but o… (read more)

I want to enable cookies for outlook and google, the rest I dont want.

I have attempted to look at the cookie's url for outlook and add that to the exception list, but outlook still harasses me with its annoying 2fa

How do I find the actual address to put in the exceptions list to stop this issue?

Asked by ALoepker 7 months ago

Answered by zeroknight 7 months ago

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Firefox doesn't remember my progress for videos using Vimeo player

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I… (read more)

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I left off on Chrome. The site doesn't remember where I ended the video when I watch it on Firefox. I assume this has to do with the cookies, but I've manually added "dropout.tv" to the list of exceptions in Firefox settings so that that site is always allowed to store cookies.

Returning briefly to Chrome, the player immediately tracked my progress again, so the issue is definitely related to Firefox somehow.

Asked by Rasmus 2 years ago

Answered by Dropa 2 years ago

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browser issue

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cann… (read more)

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cannot get on to, eg Twitter, my banking through Nationwide, very frsutrating. So I tried to set a restore point prior to thios morning but that made no dofference, getting desperate now.

Asked by stewart.r.j 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Loggia out of Google acc

Hi, Idk if cookies is the right topic, but I think login data is store in cookies somehow. Whatever, everytime I turn my computer off and restart I get logged out of my G… (read more)

Hi, Idk if cookies is the right topic, but I think login data is store in cookies somehow. Whatever, everytime I turn my computer off and restart I get logged out of my Google acc in Firefox. Problem occurs since about a week now, I already reinstalled Firefox and cleaned all user data

Asked by levi.re 2 years ago

Answered by cor-el 2 years ago

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Why do cookies persist after clicking "Clear Data"?

Hi Mozilla community, The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox. If I close my browser, these cookies are au… (read more)

Hi Mozilla community,

The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox.

If I close my browser, these cookies are automatically deleted. However, if I follow the steps on [1], the cookies are still there, and don't get deleted. *Why?*

Thanks in advance!

Steps to reproduce:

- Start a new Firefox session
- Open Developer Tools -> Storage -> Cookies and see that the list is empty
- Go to youtube.com and click Accept All on the cookies popup
- Developer Tools -> Storage -> Cookies now shows a cookie from YouTube, as per the attached screenshot
- Go to Settings->Privacy & Security->Cookies and Site Data -> Clear Data -> Clear
- Go back to Developer Tools -> Storage -> Cookies and click on the refresh icon
- The YouTube cookie is still there
- However either of the following actions will correctly delete this cookie:

1) closing firefox (with Always Use Private Browsing Mode enabled) 2) manually deleting the cookie from the list in Developer Tools -> Storage -> Cookies


[1] https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Asked by tomchopin 2 years ago

Answered by cor-el 2 years ago

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The site will keep on refreshing and will only show false on the website and it displays as this page is stored on your computer

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is… (read more)

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is_stored_on_your_computer_icon_showed/ https://bugzilla.mozilla.org/show_bug.cgi?id=1677909 Please help.

Asked by spratham376 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Cookie management in Firefox

Despite have used Firefox for many years, I am still not completely clear on why there are two separate areas for cookie settings, and how everything works together. In … (read more)

Despite have used Firefox for many years, I am still not completely clear on why there are two separate areas for cookie settings, and how everything works together. In Cookies and Site Data: I check Delete cookies and site data when Firefox is closed. In Manage Exceptions, the listed domains I choose will not be deleted, but all other domains will. Correct? In History: I uncheck Always use private browsing mode, and I check Clear History when Firefox closes. In the Clear Recent History box, I uncheck Cookies and Site Settings. Question: Will be above choices in both areas get me where I want to be, which is retaining cookies for chosen protected sites, while deleting cookies for all others whenever Firefox is closed? If this is where a lot of people want to be, why are these choices presented in such a complicated way? If relevant, under Enhanced Tracking Protection I choose Custom, and leave all the boxes checked. The sites I choose to use seem to perform well with this option. Is this Security & Privacy area in Settings in need of reworking for ease and clarity?

Asked by Quenchoo 1 year ago

Answered by cor-el 1 year ago