Showing questions tagged: Show all questions

turning on the vpn

Hi; I've signed up for the vpn, several times, but nothing appears. I don't see any box on the top right of any bar. I don't even know the symbol, but have checked all t… (read more)

Hi; I've signed up for the vpn, several times, but nothing appears. I don't see any box on the top right of any bar. I don't even know the symbol, but have checked all that are there. How do I turn it on? I found something about "privacy windows" but that just leads back to the signup page. I know it'll be simple, but I'm missing it totally.

Asked by philipald 1 week ago

Last reply by Paul 1 week ago

JavaScript

Mozilla Firefox. I had to upgrade on my Wi-Fi box to connect to my TV and it says that my browser is not communicating with the Wi-Fi box and I needed to communicate in o… (read more)

Mozilla Firefox. I had to upgrade on my Wi-Fi box to connect to my TV and it says that my browser is not communicating with the Wi-Fi box and I needed to communicate in order to activate the TV. The box is fine if someone could please tell me how or show me how to enable the browser in Mozilla Firefox so I can do this I would really appreciate it. It's been 3 days and I've been trying to get this to work but it's not working and it's also a 50-in Roku TV but roku's website is out and I can't get an activation code from them so I don't know what to do. But I would like for this problem to be solved

Asked by krdrudi 1 week ago

I cannot go into any sites at all.

I literally cannot access any website at all. It was working just fine and dandy and suddenly, boom. It just stops working. I dunno if this is something that has been a p… (read more)

I literally cannot access any website at all. It was working just fine and dandy and suddenly, boom. It just stops working. I dunno if this is something that has been a problem for anyone else, but I do not want to switch back to chrome as it eats up my memory like a starving cow.

Any help would be wonderful.

Asked by Offensiven't 2 weeks ago

Last reply by Ed 2 weeks ago

Firefox can’t connect to internet

Firefox can’t connect to the internet. The wifi signal is strong, the adapter is working. Other apps on the PC can connect and work fine except the Edge browser also ca… (read more)

Firefox can’t connect to the internet. The wifi signal is strong, the adapter is working. Other apps on the PC can connect and work fine except the Edge browser also can’t connect. I think some sort of malware has gotten in via email.. I uninstalled Firefox but when I try to install the latest version, I get a “can’t install for some reason” message. I turned off the firewall completely. Didn’t help. I would appreciate any suggestions as to what to do next.

Asked by pjryer 2 weeks ago

Last reply by pjryer 2 weeks ago

after updating to the latest version FF kills my net connection after loading

after updating to the latest version FF kills my net connection after loading. edge and all of my other apps are working fine. i am typing this on edge. i have a lot… (read more)

after updating to the latest version FF kills my net connection after loading. edge and all of my other apps are working fine. i am typing this on edge.

i have a lot of FF tabs but that has never been a problem in the past.

Asked by GigTibey 3 weeks ago

Last reply by GigTibey 2 weeks ago

Cannot access

Firefox is my browser. Home page opens fine. I cannot access anything else. No apps. Nothing from the address bar. My passwords do not automatically load when needed. No … (read more)

Firefox is my browser. Home page opens fine. I cannot access anything else. No apps. Nothing from the address bar. My passwords do not automatically load when needed. No auto fill. Basically i'm unable to do anything. Please help. My problem is on Firefox only. I switched (reluctantly) to MS and I can access all my sites except password manager and auto fill. Appreciate any help you can offer.

Asked by cjw.5687 2 weeks ago

error message

Hmm. We’re having trouble finding that site. We can’t connect to the server at healthy.kaiserpermanente.orghttps. If you entered the right address, you can: Try aga… (read more)

Hmm. We’re having trouble finding that site.

We can’t connect to the server at healthy.kaiserpermanente.orghttps.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

What does this mean and how do we fix it?

Asked by frans29 2 weeks ago

Last reply by Denys 2 weeks ago

Manual Proxy

I had a proxy set manually before and it was working just well, after I updated firefox it stopped asking for username password for my proxy and I keep getting no network… (read more)

I had a proxy set manually before and it was working just well, after I updated firefox it stopped asking for username password for my proxy and I keep getting no network error on every website I check. I also reentered the proxy data again and checked somethings in the about:config page to be true but still doesn't work.

Asked by agh.sinaa 3 weeks ago

Last reply by George Kitsoukakis 3 weeks ago

Site Access

Almost every internet site that I go to using Firefox I get this message, "Hmm. We’re having trouble finding that site.". When I use Google Chrome or Microsoft Edge, I c… (read more)

Almost every internet site that I go to using Firefox I get this message, "Hmm. We’re having trouble finding that site.". When I use Google Chrome or Microsoft Edge, I can get to the site? I really like using Firefox, but if it does not work?

Asked by leeburger143 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Websites are not opening the first time

Hi, I have noticed that quite often web sites are not opening the first time and FF reports broken connection. Refreshing or trying the second time helps - sites open ve… (read more)

Hi,

I have noticed that quite often web sites are not opening the first time and FF reports broken connection. Refreshing or trying the second time helps - sites open very quickly.

What may be the problem?

I am using the most recent version on Windows 11 24H2. This behavior appeared about a week ago. I have reinstalled FF but it didn't improve anything.

Thanks!

Asked by Mikhaila 4 weeks ago

Failed Connections

Every time I try to access Citbank to view my account I get a screen that says "Failed Connection". How can I stop this? This is "CITBANK" not Citibank. Thank you for … (read more)

Every time I try to access Citbank to view my account I get a screen that says "Failed Connection". How can I stop this? This is "CITBANK" not Citibank. Thank you for your time.

Asked by Jerry W Smith 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Internet connectivity issues

Long story here: A few weeks ago, I lost internet connectivity on my desktop PC at work running Windows 11. I checked Firefox, Edge & Chrome but couldn't access any … (read more)

Long story here:

A few weeks ago, I lost internet connectivity on my desktop PC at work running Windows 11. I checked Firefox, Edge & Chrome but couldn't access any site. It took a few hours and a lot of updating Windows, rebooting each time the internet kicked out, but I got it to work again.

Fast forward to this past Monday the 29th when the issue happened again. Within roughly a minute, the internet just died on my desktop again. I grabbed my work laptop, also running Windows 11: same issue happened within 60 seconds. I checked Firefox on a desktop running Windows 10 - had no issues at all.

Today, I installed Firefox on another laptop (the same model at the other one) running Windows 11. As soon as it synced my account, the internet stopped working. I though it may be the Sync option, so I reinstalled Firefox on my laptop but did not log in to Sync - the same issue: dead internet within 30 seconds now.

I have:

  • Run anti-virus
  • Run network diagnostics and reset
  • Rebooted a multitude of times
  • Uninstalled, reinstalled at least twice
  • Run troubleshooting in Firefox (which I cannot attach the logs due to it being uninstalled right now)
  • Checked to make sure my modem/routers are working right (no one else in the building has this issue and we all use Firefox, but none are synced to my account)
  • I even asked my company's tech team (who are mostly software developers) and they said No, sorry, we don't help with that (wonderful right?)

I've attached a screenshot of the OG machine's information. Not sure if it will help at all, but it's worth a shot.

Asked by thewildeorchids 1 month ago