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Failed Connections

Every time I try to access Citbank to view my account I get a screen that says "Failed Connection". How can I stop this? This is "CITBANK" not Citibank. Thank you for … (read more)

Every time I try to access Citbank to view my account I get a screen that says "Failed Connection". How can I stop this? This is "CITBANK" not Citibank. Thank you for your time.

Asked by Jerry W Smith 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Archived

Cannot access internet with the latest FireFox (139.0.4)

I am on a MacBookPro running MacOS 15.5. My FireFox automatically updated to 139.0.4 on June 10th. Since then, my ability to access the internet with FireFox only has be… (read more)

I am on a MacBookPro running MacOS 15.5.

My FireFox automatically updated to 139.0.4 on June 10th. Since then, my ability to access the internet with FireFox only has been intermittent - I can connect for a variable number seconds and then it disconnects for minutes or hours. I have no problems connecting to the internet with Chrome or Safari, or with other applications. My perusal of the forums leads me to believe that it is the latest update that is causing the problems.

Has anyone experienced this problem and/or does anyone have a fix? Thanks in advance.

Asked by captenaj 7 months ago

Last reply by Rovian Jaxiel 6 months ago

Firefox desktop browser will not connect to any websites after the update

I like the Firefox browser and Firefox was working fine for months but Firefox did ask me to do another update today. I did the update as requested and after the update … (read more)

I like the Firefox browser and Firefox was working fine for months but Firefox did ask me to do another update today. I did the update as requested and after the update Firefox will not connect to any websites on my desktop despite an excellent internet connection. I cannot find anyway to contact Firefox directly. For major problems such as a 100 percent failure rate to connect to any website, Firefox should provide direct help to the user as to the current major problem. I appreciate user ideas but Firefox should offer some help for major problems as the likely solutions can change over time. Hopefully if Firefox oversees user questions, someone at Firefox tech will at least respond to my question on this website or better yet contact me directly.

The problem may well be the update itself. The Firefox browser is working on my smartphone but not the desktop internet browser. I have some browser settings that I do not want to lose which a complete Firefox removal and reinstall would likely cause. Any suggestions from fellow Firefox users are appreciated and I look forward to them. Have other Firefox users experienced this major problem?

Thank you.

Asked by psundell 5 months ago

Last reply by Konstantina Papadea 5 months ago

  • Solved

Can't login on my yahoo Mail

When I click on Firefox and the to my email it says there is a problem with my internet. My internet is up and running fine. I have done everything it says Firefox can't… (read more)

When I click on Firefox and the to my email it says there is a problem with my internet. My internet is up and running fine. I have done everything it says Firefox can't connect to the server at mail.yahoo.com.

Asked by wamp 5 months ago

Answered by Paul 5 months ago

  • Archived

USPS links won't connect

I get the USPS informed delivery emails that show what mail is arriving daily. Whenever I click the "dashboard" link, I get: Bad Request Your browser sent a request th… (read more)

I get the USPS informed delivery emails that show what mail is arriving daily. Whenever I click the "dashboard" link, I get:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. If I go to the site, and click a link, the same thing happens. This doesn't happen with Chrome where links function normally. So, I think there must be a setting somewhere preventing me from accessing the links. I tried turning off "Block pop-up windows," but that had no effect.

Thanks, Ed

Asked by Ed LeRoy 12 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Server not found

I'm trying to access my https://mypay.dfas.mil account, but, though previously all was well, now an error message tells me that you "can't connect to the server". I ha… (read more)

I'm trying to access my https://mypay.dfas.mil account, but, though previously all was well, now an error message tells me that you "can't connect to the server".

I have a network connection, but apparently Firefox may no longer have "permission to access to the web". I'm sure this is wrong because I can still access pretty much everything in the normal way, including other government sites, such as Social Security, using the Login.gov portal, though mypay is not listed as 'connected.'

What happened, and how do I fix it? Also, the error message says that I should "Check that Firefox has permission". How do I do that?

Asked by k.turkalo 12 months ago

Last reply by Naheem 11 months ago

  • Archived

firefox crashing in Ubuntu 20.04.6 LTS

Subject: Assistance Required for Frequent Firefox Crashes on Ubuntu Dear Developer Team, I am facing persistent issues with Firefox crashing on my Ubuntu PC, and the pr… (read more)

Subject: Assistance Required for Frequent Firefox Crashes on Ubuntu

Dear Developer Team,

I am facing persistent issues with Firefox crashing on my Ubuntu PC, and the problem has been ongoing for the past 40–50 days. Despite multiple attempts at troubleshooting—including uninstalling and reinstalling Firefox, clearing all caches, and other measures—the issue remains unresolved.

I’ve noticed that Firefox works for a few days after reinstallation, but then problems begin to surface, such as a half-screen display. Eventually, after restarting the PC, the browser starts crashing again.

Could you please investigate this matter urgently and provide a resolution? Additionally, I would appreciate it if you could clarify whether this might be related to a RAM issue or some other underlying cause.

Looking forward to your assistance.

Best regards, zimmi

Asked by singhzimmi95 1 year ago

Last reply by singhzimmi95 1 year ago

I have lost connection to FireFox.

For so, me reason i have lost my connection to FireFox. It was in the last week. I was surprised because i have been using it for a few years. Can you help me to be ab… (read more)

For so, me reason i have lost my connection to FireFox. It was in the last week. I was surprised because i have been using it for a few years. Can you help me to be able to use it again please?

BARRY HATHAWAY 14 SPINNERS COTTAGES LONGFORDS MILL MINCHINHAMPTON STROUD, GLOUCESTERSHIRE GL69LP. UK

Asked by barry83 4 months ago

Last reply by Pakeeza Safdar 4 months ago

  • Solved

Issues with internet connection between devices

So I started using Firefox on my older and newer laptops, but I've noticed that on my older laptop it has started giving me the message "You must log in to this network b… (read more)

So I started using Firefox on my older and newer laptops, but I've noticed that on my older laptop it has started giving me the message "You must log in to this network before you can access the internet", although I am already signed in on my Mozilla account there too. My newer laptop has had no issues for the record. Both systems are running windows 11, both have the same account that I am using, etc. If it makes any difference, my older laptop is using an ethernet cable whilst the newer one is connected via Wi-Fi. When I ran into this issue yesterday on my old laptop, the issue somehow resolved itself after I created a bugzilla account, although I am unsure if this was coicidence, so now I am confused why the issue has showed up again. Awaiting any kind of help or advice, thank you.

Moderator note: See also /questions/1551659 for a screenshot.

Asked by Phoxcs 1 month ago

Answered by Denys 1 month ago

  • Archived

Constant crashing

I keep constantly crashing, multiple times. Here are my latest crash IDs: bp-0095be94-4487-4e51-b895-8bfe30250106 bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106 bp-46a54455-3… (read more)

I keep constantly crashing, multiple times. Here are my latest crash IDs:

bp-0095be94-4487-4e51-b895-8bfe30250106

bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106

bp-46a54455-3bd3-4eb1-8cdf-887300250106

bp-9d721d1d-f4e3-4e7b-9160-ec47e0250106

bp-f307e36d-2c7b-4fad-9166-47cef0250106

bp-3e823f9a-bcb3-458f-b149-94a110250106

Asked by sir.beret 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

I can't access the website 'mailfence.com'. I get message 'The connection has timed out---Problem Loading Page'

Mailfence.com is my email provider. I've been with them for years. Two weeks ago I am suddenly unable to connect with the website. My ISP is Comcast. My next door neig… (read more)

Mailfence.com is my email provider. I've been with them for years. Two weeks ago I am suddenly unable to connect with the website. My ISP is Comcast. My next door neighbor also uses Comcast. He can get to mailfence.com just fine. Can you please help with this issue. Comcast has declined to provide any help. Thanks.........Bob Horning

Asked by mrjedi2u1 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

I can't access Yahoo mail

The following is what happens when I try to logon to AT&T Yahoo mail/Currently.com "Something's gone wrong We may be having trouble with your connection. Connecting y… (read more)

The following is what happens when I try to logon to AT&T Yahoo mail/Currently.com "Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

Asked by will68 9 months ago

Last reply by jonzn4SUSE 9 months ago

Manual Proxy

I had a proxy set manually before and it was working just well, after I updated firefox it stopped asking for username password for my proxy and I keep getting no network… (read more)

I had a proxy set manually before and it was working just well, after I updated firefox it stopped asking for username password for my proxy and I keep getting no network error on every website I check. I also reentered the proxy data again and checked somethings in the about:config page to be true but still doesn't work.

Asked by agh.sinaa 3 months ago

Last reply by George Kitsoukakis 3 months ago

[SOLVED] Firefox refuses a web connection that all other browsers allow ... ???

NOTE: I have marked this as "Solved" because I figured out the problem described below, and I fixed it. See my following message here for a description of my solution. O… (read more)

NOTE: I have marked this as "Solved" because I figured out the problem described below, and I fixed it. See my following message here for a description of my solution.

Original message starts here ...

I'm using Firefox 144.0 under Debian Linux. I've used Firefox on this machine for years with no problem. Firefox can easily connect to literally thousands of web servers on the internet, both via HTTP and HTTPS.

But now, I'm having an issue:

I started running a web server on the same machine that Firefox is running on. This server only listens for non-HTTPS connections on port 80. I am not using any proxy server with Firefox.

I can easily and directly connect to my local web server's pages from my local machine from Chrome, w3m, curl, and direct telnet connections to port 80 ... all of which are addressing the publicly accessible domain name for my local web server. However, However, Firefox refuses to connect to any URL's on my local machine, and it gives me the following explanation:

Unable to connect

Firefox can’t establish a connection to the server at [ my server's domain name ].

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

In Firefox, I have all auto-forcing of HTTPS disabled by means of Don’t enable HTTPS-Only Mode turned on.

I get the same error in Firefox whether I connect via a URL like "http://MYFULLDOMAINNAME" or a URL like "http://AAA.BBB.CCC.DDD", where "AAA.BBB.CCC.DDD" is my machine's publicly accessible static IP address and "MYFULLDOMAINNAME" is the long-standing, publicly accessible domain name for my machine ... both with and without a suffix of ":80" on the supplied URL.

And again, all other browsers on my machine have no problem whatsoever connecting to my own local web server on this same local machine of mine using those same URL's.

And all browsers (Firefox and otherwise) that are running on other machines all over the internet have no problem connecting to that same web server via the same URL's that I described above

Also, I have no firewall rules on my machine which would block access to my own machine's port 80.

What could be causing this error in Firefox, and what might I be able to do to fix it?

Thank you very much in advance.

UPDATE: Just a bit more information. Looking at the web logs, I see that Firefox's request never even reaches my local web server. In other words, Firefox itself is not even trying to make a TCPIP port 80 connection to my local web server in the first place

Asked by hippoman1 1 week ago

Last reply by Paul 1 week ago