Showing questions tagged: Show all questions
  • Archived

Adobe flash will not remain active on our 24h emergency medical web site, need it to alert us to medical data

We have medical data coming in 24/7. Our alarm runs off flash. Since the update there isn't a choice to "allow and remember", which is causing us to have to remember to… (read more)

We have medical data coming in 24/7. Our alarm runs off flash. Since the update there isn't a choice to "allow and remember", which is causing us to have to remember to refresh the page constantly. A big problem for the night-staff, problem for the day-staff also as we keep forgeting and data is not alarming. PLEASE HELP!!

Asked by KCop 1 year ago

Last reply by James 11 months ago

  • Archived

Firefox crashes

Both latest Firefox and Thunderbird fail to open and show crash report just after initialization with macOS Catalina Version 10.15 Beta (19A526h). I can not operate Firef… (read more)

Both latest Firefox and Thunderbird fail to open and show crash report just after initialization with macOS Catalina Version 10.15 Beta (19A526h). I can not operate Firefox in Safe Mode because it crashes whenever I try to start it.

Asked by paulhem 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Websites become unresponsive but can still be scrolled through and the hand cursor appears all the time

In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything)… (read more)

In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything) but you can still scroll through them (at least a bit - after that point, it's just plain white). At these times, the cursor is the hand one, during the whole unresponsiveness episode, as if everything was clickable (though obviously clicking does nothing). You also can't close the tab during this tab - the only way is either to wait a good 30 seconds for it to unfreeze or to change to a different tab and close the unresponsive one. When you do change tabs, though, the newly opened tab sometimes disappears completely, with a radial loading circle appearing in the middle of the screen for a few seconds before it magically reappears (it does _not_ reload, though!). From what I've been able to observe, this tends to appear on content-heavy websites like Reddit, Facebook and YouTube most often.

What is happening? I haven't changed my browsing habits in the past weeks, nor have I installed any new add-ons. I've tried disabling the ones I have but it's still happening with them turned off. What else may I try?

Asked by Tigro 2 years ago

Last reply by Pj 2 years ago

  • Archived

I've had over 60 crashes in the last 24 hours and no idea what I'm doing to cause them.

I used to not have issues with Firefox but in recent weeks Firefox has crashed so much that it's becoming increasingly unusable for me - I've had 63 crashes in the last 2… (read more)

I used to not have issues with Firefox but in recent weeks Firefox has crashed so much that it's becoming increasingly unusable for me - I've had 63 crashes in the last 24 hours, including 6 in the process of writing this post. The crashes do not seem to be caused by any specific website or action, and they still occur in safe mode. It is becoming increasingly rare for Firefox to last more than a few minutes without crashing. Any information that would alleviate me of this problem would be greatly appreciated. Some error reports are listed below:

68629781-e276-4f4c-9dd1-00ee60200117 c99db3fa-03ae-4b5b-90b8-9aa3c0200117 bp-a3917ccc-02b7-4433-a279-136e40200117 72931ed9-4d79-4ee7-8954-28b830200117 eb1c3d21-f920-4c1d-a472-452530200117

Asked by X 10 months ago

Last reply by FredMcD 8 months ago

  • Archived

Firefox crashes

Hello! My Firefox tabs crash constantly since I got a new computer. I have tried all the suggestions I can find in the forums. I did try downloading Firefox for enterpris… (read more)

Hello! My Firefox tabs crash constantly since I got a new computer. I have tried all the suggestions I can find in the forums. I did try downloading Firefox for enterprise but I could not figure out how to get it up and running, it seemingly installed, but Firefox seems to be the same. My new (to me) computer is a MacBook Pro 13" mid 2012 if that has anything to do with it. I have Parallels installed on my computer for the first time, if that might have anything to do with it. I have not had the problem with Firefox crashing within the Virtual Machine, though. Here is the latest submitted crash report: bp-f70bd533-3d22-4cd6-9f39-498920200121 Thank you for any insights and help!

Asked by hbschofield 10 months ago

Last reply by FredMcD 9 months ago

  • Archived

Upgraded FF to 73.0.1 and it broke https://thejigsawpuzzles.com/mystery-puzzle-6536101?cutout=50spiral AND http://jigsawonline.net/M1392-M-2006-jigsaw.aspx

I do jigsaw puzzles on two web sites, https://thejigsawpuzzles.com/mystery-puzzle-6536101?cutout=50spiral AND http://jigsawonline.net/M1392-M-2006-jigsaw.aspx. My new… (read more)

I do jigsaw puzzles on two web sites, https://thejigsawpuzzles.com/mystery-puzzle-6536101?cutout=50spiral AND http://jigsawonline.net/M1392-M-2006-jigsaw.aspx. My new Dell Inspiron 3670 with FF 72.0.1 was working just fine. I upgraded to FF 73.0.1 and now these two web sites freeze. I have to shutdown FF and restart it to make them work. It worked fine with 72.0.1 and it works on my old Dell Inspiron with 72.0.1. I reloaded 72.0.1 on my new Dell and now these sites are working again.  ? ? ? ? ? I uninstalled Flashplayer and reinstalled it.

Asked by spikejones 9 months ago

Last reply by McCoy 9 months ago

Firefox crashes regularly for different reasons

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. M… (read more)

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. Morever, I couldn't figure out the reason since all the crash reports turned different reasons for each crush. It has now become hourly crashes which really started to affect my workflow. Could you please help?

Latest crush reports: Report ID Date Submitted bp-4c03cc23-f6bf-4abd-a5b0-3a1ff0200708 08/07/2020, 13:27 bp-74dbd9b4-40b9-47b5-9387-f6d8e0200708 08/07/2020, 13:27 bp-d1cbf208-6c0d-44f1-95f2-a8aec0200708 08/07/2020, 13:27 bp-813c83c1-c29a-4103-84b5-5e68d0200708 08/07/2020, 13:27 bp-29f78130-e294-4fcd-8720-5b8010200708 08/07/2020, 13:27 bp-2e6980b2-b53e-473a-b9e3-9e1ee0200708 08/07/2020, 13:27 bp-363a7969-8b98-43ea-a26b-f32350200708 08/07/2020, 13:27 bp-df78d49e-6209-4a7e-96c9-533e90200708 08/07/2020, 13:27 bp-4d388808-7043-440e-b7a3-d29b60200708 08/07/2020, 13:26 bp-aa3c3296-6b5d-4300-a441-4a6890200708 08/07/2020, 13:26 bp-007af789-587d-45df-87f8-da78c0200708 08/07/2020, 13:26 bp-0f5a3710-3098-4d73-ace8-c1df10200708 08/07/2020, 13:26 bp-fc10b542-d37d-4ca9-8a54-0acf50200708 08/07/2020, 13:26 bp-2eb3fafe-370e-4145-bda4-acc120200702 02/07/2020, 10:30

Asked by u.yilmaz91 4 months ago

Last reply by FredMcD 4 months ago

  • Archived

Unresponsive script when opening Preferences

Hello! (FF 65.0.1) I recently tried to access the preferences page but I get an error of "Unresponsive Script" on "resource://gre/modules/Localization.jsm:444" Starting i… (read more)

Hello! (FF 65.0.1) I recently tried to access the preferences page but I get an error of "Unresponsive Script" on "resource://gre/modules/Localization.jsm:444"

Starting in Safe Mode solved the issue so I opened FF again and disabled all extensions but not luck. So I tried disabling Hebrew (using Hebrew on my FF) on the languages tab and it solved the issue.

What can I do to keep using Hebrew and to be able to access the preferences?

Thanks!

Asked by Ido 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Having Problems with Dropdown Menu on a particular site.

I'm having problems with my dropdown notification and profile menus at this particular site: https://splinternews.com/ The problem only started after the patch for v.66. … (read more)

I'm having problems with my dropdown notification and profile menus at this particular site:

https://splinternews.com/

The problem only started after the patch for v.66. The problem is that when I navigate to the site, the dropdown menus - which you get by clicking on the numbered icon or profile icon in the top right of your page after you log in - work sometimes and other times you can't. I makes the site mostly unusuable since you can't see your notifications. It's kind of a crap-shoot. I thought messing around with and toggling on and off "Performance" standards might work, and it appears that it does change things for a minute or two, but then it ceases to matter.

Do I need to downgrade? Where is the downgrade page?

Asked by FireFoxFan1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox overheats microsoft surface pro 4 and 6 with intel i

I purchase a Microsoft surface pro 4 and I used firefox . somehow the tablet overheated to the point of melting the glue tape and releasing the lcd panel from the box and… (read more)

I purchase a Microsoft surface pro 4 and I used firefox . somehow the tablet overheated to the point of melting the glue tape and releasing the lcd panel from the box and cooking the lcd panel to the shape of a turtle shell. now I have a surface pro 6 and when I use firefox even with minimal tabs the tablet overheats severely. this is ridiculous why does firefox cause the cpu to overclock and overheat and WORSE OF ALL THIS IS NON STOP

there is no doubt that firefox is the cause. I am using edge and chrome and the tablet is colder than my fridge.

why this cpu abuse.

Asked by nayadn 1 year ago

Last reply by FredMcD 1 year ago

Media control bug

Firefox 81, media control function has a bug. All the sites that I use work with it normally. Except VK. Controlling functions like pause, prev or next are working ok. Bu… (read more)

Firefox 81, media control function has a bug. All the sites that I use work with it normally. Except VK. Controlling functions like pause, prev or next are working ok. But system media pad always shows title and cover only of the very first track has been played.

Asked by 1ector 2 months ago

Last reply by jscher2000 2 months ago

  • Archived

Firefox suspends/hung while openning new tab - Quantum v58.02

Hi Firefox keeps on suspending when switching between different tabs (already opened or new tabs). When the FF is hang I can do nothing in the FF, but I can operate on th… (read more)

Hi Firefox keeps on suspending when switching between different tabs (already opened or new tabs). When the FF is hang I can do nothing in the FF, but I can operate on the Windows (8.1) without issues.

I have already tried: - Put new Firefox portable - the same issue - Close other tabs - Disable EMET for Firefox - Prevent accessibility services from accessing your browser set to True - Security.sandbox.content.level set to 2 - Disable add-ons plugins and start in safe mode

Nothing of above helps. I would appreciate If you could provide the solution. I attached Troubleshooting information.

Asked by essential 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox keeps crashing at the end of file download @ IPCError-browser | ShutDownKill

Hi. Firefox keeps crashing when I try to download a file, since update version 59.0.2. I'm using windows 10 64 bit. If I restart the PC It runs fine for a while, but if I… (read more)

Hi. Firefox keeps crashing when I try to download a file, since update version 59.0.2. I'm using windows 10 64 bit. If I restart the PC It runs fine for a while, but if I put the computer to sleep and use firefox after waking it up. Browsing is fine, but if I try to save an image or download a file it crashes. The file gets saved to the download location, but if I start firefox again. The download starts over, deleting the previously downloaded file.

Asked by detonative 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Since October update to 1809: Full screen bug when Firefox is snapped to a side

With Firefox version 63, I have the problem on YouTube and Netflix, if I snap Firefox in a corner (with mouse or WIN + arrow keys) and switch a video to full screen, left… (read more)

With Firefox version 63, I have the problem on YouTube and Netflix, if I snap Firefox in a corner (with mouse or WIN + arrow keys) and switch a video to full screen, left and right is still a few pixels square. In addition, the taskbar is in the foreground (can not be fixed). [IMAGE 1]

If not left, right (top or bottom) snapped then it works, if Firefox is maximized too. The error occurs only in Firefox. Exit Explorer.exe and reboot PC does not work. Error exists since update on the first day of release (early October) - version has been withdrawn by MS,

I also installed the version on my laptop and have been updating ever since.

Apparently the error also occurs with some others: https://www.reddit.com/r/Windows10/comments/9lwzmm/fullscreen_broken_in_october_update/ but it has probably not changed.

Useful data: Windows version 1809 build 17763.134 Graphics driver up to date Firefox completely reinstalled (profile, cache & cookies deleted) even without add-ons started. 2 monitors On the laptop (also tested with 2 monitors) no problems.

I am thankful for every help. Error is really annoying.

Asked by riggy93 2 years ago

Last reply by helpArobotPls 1 year ago

  • Archived

Firefox constantly crashing on YT with no crash reports?

please help, my husbands mozilla keeps crashing constantly on youtube and it wont give us a reason as to why. ive already had him check and make sure his sutem was up to … (read more)

please help, my husbands mozilla keeps crashing constantly on youtube and it wont give us a reason as to why. ive already had him check and make sure his sutem was up to date, as well as check the crash reports but there arent any!? im so confused right now and the window that firefox keeps popping up crashing any youtube video is firefox has stopped working, any suggestions? oh, and also ive had him dissable all plug in’s and extentions then activate them all one by one to just see if any of them where the issue, no luck.. thank u, -Sprinkles<3

Asked by Sprinkles91 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Can't remove cookies using keyboard

In Firefox 60 when I go to delete individual cookies I can no longer use the "delete" key on the keyboard. This was always useful for quickly deleting any unwanted cooki… (read more)

In Firefox 60 when I go to delete individual cookies I can no longer use the "delete" key on the keyboard. This was always useful for quickly deleting any unwanted cookies, scroll using the arrow then delete. Now I have to ctrl+click, scroll and click remove. One mis-click and they all get unselected and you have to start again. How to re-enable the delete key?

Asked by nigelfo 2 years ago

Last reply by cor-el 2 years ago

  • Archived

My left shift key doesn't work, but only in FF

On my Lenovo laptop, the left shift key doesn't work within Firefox. Both shift keys work in other browsers, other programs, etc. The right shift key works within Firef… (read more)

On my Lenovo laptop, the left shift key doesn't work within Firefox.

Both shift keys work in other browsers, other programs, etc. The right shift key works within Firefox. When I try to use the left shift key together with another key, nothing happens. For example, a capital H just won't appear and if I type "Hi" it appears as just "i". When I plug in an external keyboard, both the right and left shift keys DO work

What I've tried so far: - Uninstalled and reinstalled FF - Tried FF in safe mode - Uninstalled and reinstalled the keyboard from Device Manager in Windows - Restarted laptop

None of this works! Would appreciate suggestions.

Asked by lkaras 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Discrepancy or error in Firefox documentation regarding mixed content

While trying to make a purchase, I noticed that Firefox flagged the web page with insecure mixed content. However, the browser info contradicts the official documentation… (read more)

While trying to make a purchase, I noticed that Firefox flagged the web page with insecure mixed content. However, the browser info contradicts the official documentation.

The browser states, "Information you submit could be viewed by others (like passwords, messages, credit cards, etc.). Your connection is not private and information you share with the site could be viewed by others."

Yet according to the documentation, the orange triangle icon indicates passive mixed content. It states, "Attackers may be able to manipulate parts of the page like displaying misleading or inappropriate content, but they should not be able to steal your personal data from the site."

This seems like a contradiction. The browser is telling us that our information could be compromised, while the documentation states that attackers should not be able to access personal data.

Can you please clarify which one is correct? Also, if the browser is misleading, it should be corrected in a future update. If the problem is with the documentation, it should be updated.

BTW, I noticed that the website had Google Analytics objects embedded. Could that be the source of the insecure HTTP content?

Can websites with passive mixed media content be trusted with sensitive data?

Asked by Angie 10 months ago

Last reply by Wesley Branton 10 months ago

  • Archived

Is there a good way to report a safety or accessibility bug?

Hi, I am photosensitive, and encounter a lot of safety and accessibility problems online. I have configured Firefox to try to block as many strobes and other dangers as p… (read more)

Hi,

I am photosensitive, and encounter a lot of safety and accessibility problems online. I have configured Firefox to try to block as many strobes and other dangers as possible, but I am not an expert, I haven't found enough solutions, and USERS SHOULDN'T HAVE TO BE EXPERTS TO USE THE WEB WITHOUT MIGRAINES AND/OR SEIZURES.

I have posted a bug about one of these problems. It was "resolved invalid" because I should report an "accessibility bug," instead of reporting an accessibility bug.

https://bugzilla.mozilla.org/show_bug.cgi?id=1472345\

I know there'sa an underlying refusal to make it possible to use the web without injury, because:

https://bugzilla.mozilla.org/show_bug.cgi?id=227886 is still WONTFIX

If there were a safe browser, I'd use it, but there isn't.

Asked by MarjaE 2 years ago

Last reply by Shadow110 2 years ago