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  • Archived

I'd like to report a FireFox bug, when using Gmail and trying to preview attachments, Firefox crashes if you cycle through your attachments.

As the title says, this has been an issue for a while, and I'm just getting around to posting about it. I figured I would help out and make the issue known. If you are i… (read more)

As the title says, this has been an issue for a while, and I'm just getting around to posting about it. I figured I would help out and make the issue known.

If you are in Gmail, using FireFox, and you click the paper clip icon to add an attachment to your email, while you are browsing through the window to select your attachment, if you press space-bar to preview the attachment (before you click add, while you're still browsing) and then you use the arrow keys to cycle through the list of items to preview whatever is next in the folder, FireFox will crash, without fail every-time.

It's frustrating because usually when I'm attaching some images to an email I like to preview them before I attach them to make sure they are the correct one, and when I use the arrow keys to cycle through the previews, FireFox crashes.

Just thought I'd make this known! :)

Asked by Biglane 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox suspends/hung while openning new tab - Quantum v58.02

Hi Firefox keeps on suspending when switching between different tabs (already opened or new tabs). When the FF is hang I can do nothing in the FF, but I can operate on th… (read more)

Hi Firefox keeps on suspending when switching between different tabs (already opened or new tabs). When the FF is hang I can do nothing in the FF, but I can operate on the Windows (8.1) without issues.

I have already tried: - Put new Firefox portable - the same issue - Close other tabs - Disable EMET for Firefox - Prevent accessibility services from accessing your browser set to True - Security.sandbox.content.level set to 2 - Disable add-ons plugins and start in safe mode

Nothing of above helps. I would appreciate If you could provide the solution. I attached Troubleshooting information.

Asked by essential 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

BUG IN Firefox 60.0 - since the update, impossible to read my digital newspaper

when I click on the frontpage, nothing happens now since the update. Also the arrow is gone to read the next page and it is impossible to consult the older newspapers (a… (read more)

when I click on the frontpage, nothing happens now since the update. Also the arrow is gone to read the next page and it is impossible to consult the older newspapers (archive) - see examples.

By using Google Chrome everything is fine, no problems at all, I can read my newspaper as usual.

So the cause of this bug is Firefox!!!

Speedy Kepke

Asked by SpeedyKepke 2 years ago

Answered by cor-el 2 years ago

  • Archived

Websites become unresponsive but can still be scrolled through and the hand cursor appears all the time

In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything)… (read more)

In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything) but you can still scroll through them (at least a bit - after that point, it's just plain white). At these times, the cursor is the hand one, during the whole unresponsiveness episode, as if everything was clickable (though obviously clicking does nothing). You also can't close the tab during this tab - the only way is either to wait a good 30 seconds for it to unfreeze or to change to a different tab and close the unresponsive one. When you do change tabs, though, the newly opened tab sometimes disappears completely, with a radial loading circle appearing in the middle of the screen for a few seconds before it magically reappears (it does _not_ reload, though!). From what I've been able to observe, this tends to appear on content-heavy websites like Reddit, Facebook and YouTube most often.

What is happening? I haven't changed my browsing habits in the past weeks, nor have I installed any new add-ons. I've tried disabling the ones I have but it's still happening with them turned off. What else may I try?

Asked by Tigro 2 years ago

Last reply by Pj 1 year ago

  • Archived

Can't remove cookies using keyboard

In Firefox 60 when I go to delete individual cookies I can no longer use the "delete" key on the keyboard. This was always useful for quickly deleting any unwanted cooki… (read more)

In Firefox 60 when I go to delete individual cookies I can no longer use the "delete" key on the keyboard. This was always useful for quickly deleting any unwanted cookies, scroll using the arrow then delete. Now I have to ctrl+click, scroll and click remove. One mis-click and they all get unselected and you have to start again. How to re-enable the delete key?

Asked by nigelfo 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How can I use Firefox locally, preventing it from going online at all?

For my own reasons, I want to use Firefox to view files that are local to my machine (file:///<filepath>) without connecting to the internet; but "Work Offline" see… (read more)

For my own reasons, I want to use Firefox to view files that are local to my machine (file:///<filepath>) without connecting to the internet; but "Work Offline" seems to allow connections to go through.

I have searched for solutions on the web, but they either discuss blocking only certain resources or certain websites. That's not what I want; I want Firefox to stay completely offline when I'm working with my files.

Is there a way to do that?

Asked by jlturriff 2 years ago

Last reply by jlturriff 2 years ago

  • Archived

security gap, second email

I think I found an error using which I can pass through a user account. You have entered the options for entering a second email in your settings. Now you can enter the s… (read more)

I think I found an error using which I can pass through a user account. You have entered the options for entering a second email in your settings. Now you can enter the second e-mail without confirming the password. Then you can set it as the main e-mail. Then you can change the password with the help of the newly entered e-mail!

This way you can change your account in a few seconds :(

Regards andy

Asked by Andy 2 years ago

Last reply by Vlad Filippov 2 years ago

  • Archived

Firefox keeps crashing at the end of file download @ IPCError-browser | ShutDownKill

Hi. Firefox keeps crashing when I try to download a file, since update version 59.0.2. I'm using windows 10 64 bit. If I restart the PC It runs fine for a while, but if I… (read more)

Hi. Firefox keeps crashing when I try to download a file, since update version 59.0.2. I'm using windows 10 64 bit. If I restart the PC It runs fine for a while, but if I put the computer to sleep and use firefox after waking it up. Browsing is fine, but if I try to save an image or download a file it crashes. The file gets saved to the download location, but if I start firefox again. The download starts over, deleting the previously downloaded file.

Asked by detonative 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

When Firefox syncs my bookmarks to my phone, it deletes bookmarks without a name. How can I stop this?

I have a sizeable number of bookmarks saved in desktop Firefox. They're all saved in the bookmark toolbar. To save space there, I keep many of them nameless so the bookma… (read more)

I have a sizeable number of bookmarks saved in desktop Firefox. They're all saved in the bookmark toolbar. To save space there, I keep many of them nameless so the bookmark is only identifiable by its favicon.

When I downloaded the Firefox app on my Galaxy S8 and set up Sync, it brought over the bookmarks with names onto my phone. However, not only did it not sync my nameless bookmarks, it just deleted them outright. I no longer had my favicons in my bookmark toolbar on my PC.

I found out how to restore my bookmarks, but is there a way to get the nameless bookmarks to sync over to my phone as well? Or at least stop Sync from deleting them? Is this a bug of Sync?

Thanks!

Asked by MirroredReality 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Screen capture -> Paste pastes the image twice.

We use an internal email server which is accessed via Firefox (MDaemon) and when pasting a screen capture (either via printscreen or GreenShot) in to an email, the image … (read more)

We use an internal email server which is accessed via Firefox (MDaemon) and when pasting a screen capture (either via printscreen or GreenShot) in to an email, the image pastes twice.

This is only the case within Firefox, not an issue when using Edge.

It is occurring company wide so I doubt that it is a profile issue. I have tried running Firefox with hardware acceleration disabled but it didn't have any effect. I have also tried starting Firefox in Safe Mode but again, no difference.

Example shown below; paint window which was captured using alt+printscreen

Does anyone have any suggestions as to what to try next?

Asked by Mivox 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox password import not importing all passwords

I am considering switching from chrome to firefox. While trying to import my passwords i wont get them all. Using the import feature inside Firefox I will get about 70% o… (read more)

I am considering switching from chrome to firefox. While trying to import my passwords i wont get them all.

Using the import feature inside Firefox I will get about 70% of my usernames and passwords from chrome.

Why it wont import the rest makes absolutely no sense at all.

Firefox gives no option to import from a CSV or anything else but that one button.

I get the impression the whole feature is not tested properly, If Firefox wants people to switch browser this just has to work flawlessly.

Asked by Fiskesuppe 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Is there a good way to report a safety or accessibility bug?

Hi, I am photosensitive, and encounter a lot of safety and accessibility problems online. I have configured Firefox to try to block as many strobes and other dangers as p… (read more)

Hi,

I am photosensitive, and encounter a lot of safety and accessibility problems online. I have configured Firefox to try to block as many strobes and other dangers as possible, but I am not an expert, I haven't found enough solutions, and USERS SHOULDN'T HAVE TO BE EXPERTS TO USE THE WEB WITHOUT MIGRAINES AND/OR SEIZURES.

I have posted a bug about one of these problems. It was "resolved invalid" because I should report an "accessibility bug," instead of reporting an accessibility bug.

https://bugzilla.mozilla.org/show_bug.cgi?id=1472345\

I know there'sa an underlying refusal to make it possible to use the web without injury, because:

https://bugzilla.mozilla.org/show_bug.cgi?id=227886 is still WONTFIX

If there were a safe browser, I'd use it, but there isn't.

Asked by MarjaE 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Some (rare) videos encoded with h264 stay black

Hi, It's the second time today i see a video with this codec (as stated by VLC) : H264 - MPEG-4 AVC (part 10) (avc1), that's not visible in Firefox, while it's audible. H… (read more)

Hi,

It's the second time today i see a video with this codec (as stated by VLC) : H264 - MPEG-4 AVC (part 10) (avc1), that's not visible in Firefox, while it's audible. Here is the video url : https://web.poecdn.com/public/news/2018-05-02/VLS_news.mp4 Previous one that also didn't work : https://web.poecdn.com/public/news/2018-04-17/NewRainofArrows.mp4

Some working with the same codec, still as stated by VLC can be found here : https://www.pathofexile.com/forum/view-thread/2034078 ; Change : Different CDN, no sound in these video. For a direct video link, here's one : https://imgur.com/BySFQ45.mp4

Not sure what's the issue here, if there's something new unsupported in openh264 or if it's just an issue for some users. I know i'm not the only one experiencing it, cf. https://www.reddit.com/r/pathofexile/comments/8csmvo/skill_revamps_part_3/dxhi8f6/

Edit : Seems like Imgur uses x264 (http://www.videolan.org/x264.html) to encode their videos (ftypisom : MP4 Base Media v1 [IS0 14496-12:2003]), while GGG (poecdn) used something else (Mainconcept Video Media Handler ; ftypmp42 : MP4 v2 [ISO 14496-14]).

Edit² : Bug report.

Asked by Harest 2 years ago

Last reply by Harest 1 year ago

  • Archived

Bug 1394851 is marked as "solved", but issue occurs in FF 61.0.1 (64-bit) on w10

Hello, the bug https://bugzilla.mozilla.org/show_bug.cgi?id=1394851 was described as solved, but the issue is present in my version of FF (see above). I have browser.d… (read more)

Hello, the bug

https://bugzilla.mozilla.org/show_bug.cgi?id=1394851

was described as solved, but the issue is present in my version of FF (see above).

I have browser.download.useDownloadDir;false

but the screenshot extension continues to save in the default download directory.

thanks and best wishes Chris

Asked by kasolo 1 year ago

Last reply by Shadow110 1 year ago

  • Solved
  • Archived

Instructions for turning off cache are wrong. Do not have network.http.use-cache

I am trying to turn off my cache settings. The instructiuons given tell us to set 'network.http.use-cache in about:config. I have tried that, and that Preference name no … (read more)

I am trying to turn off my cache settings.

The instructiuons given tell us to set 'network.http.use-cache in about:config.

I have tried that, and that Preference name no longer exists.

How is this achieved?

I need this for Automation Testing. Currently, cached data casuses tests to fail.

Asked by stapes 1 year ago

Answered by McCoy 1 year ago

  • Archived

Hello! You may have a bug. I have to delete digital signature several times to execute job even after restart firefox and comp. Think is a severe safety issue.

Hello! Every time i wan´t to delete digital signature nothing happens. After firefox restart digital signature is still there. After comp restart digital signature is sti… (read more)

Hello! Every time i wan´t to delete digital signature nothing happens. After firefox restart digital signature is still there. After comp restart digital signature is still there. I did deleting several times and nothing. Then after time it is deleted. So I think you have a severe security issue here.

Asked by domalja10 1 year ago

Last reply by FFus3r 1 year ago

  • Solved
  • Archived

Movie Trailers or Clips will not play on Metacritic

Movie trailers will not auto-play after the 30 second intro ad. After the ad the video remains blank. This problem also exists when Firefox is restarted in safe mode. Wor… (read more)

Movie trailers will not auto-play after the 30 second intro ad.

After the ad the video remains blank.

This problem also exists when Firefox is restarted in safe mode.

Works fine when using other browsers such as Chrome or Edge!

Please look into this!

Asked by DeanA320 1 year ago

Answered by DeanA320 1 year ago

  • Archived

Unable to use a language pack

Hi This is with current Firefox 63.0.1. I am using the en-us version and want to to switch the interface to French. For this I: - added the French language pack addon - f… (read more)

Hi

This is with current Firefox 63.0.1. I am using the en-us version and want to to switch the interface to French. For this I:

- added the French language pack addon - following the instructions on this page: https://support.mozilla.org/en-US/kb/use-firefox-interface-other-languages-language-pack

That documentation suggests to set the intl.locale.requested variable on the about:config page. However this configuration key does not exist in FF 63.0.1.

I found what looks like a more suitable key:

intl.multilingual.enabled

After setting this variable to True, I got a new section in FF options (see screenshot). The language selector now shows both English and French as it's supposed to. After selecting French, a message and a button appear:

"Redémarrer Firefox pour appliquer ces changements" or "Restart Firefow to apply those changes".

However the button "Aply and restart" is active but does not do anything when clicked. And restarting FF manually comes back up with English still selected.

So how can I actually use FF in either French or English?

Thanks

Asked by seoinfo 1 year ago

Last reply by seoinfo 1 year ago