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  • Archived

Amazon Prime Video not loading

Hi, I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM … (read more)

Hi,

I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM settings, refreshed Firefox via the support options, and have installed the latest version of the browser. I'm running a Win10 desktop. Netflix works fine and Amazon Prime Video works fine through MS Edge, but I can't figure this one out. Does anyone have any suggestions that I could try?

Thanks and Regards

Matt Whitehead

Asked by mwhitehead87 2 years ago

Last reply by Hithills 1 year ago

  • Archived

Firefox is installing components needed to play the audio or video on this page. Please try again later.

Every time I try to play music on Spotify I get this message and I tryed everything in the book to fix it. Firefox is installing components needed to play the audio or vi… (read more)

Every time I try to play music on Spotify I get this message and I tryed everything in the book to fix it. Firefox is installing components needed to play the audio or video on this page. Please try again later. nothing seems to work. how can this be fixed?

Asked by iggy67 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

HD video is not watched in my Firefox browser

When I watch Amazon and Netflix videos, I am not getting the broadcast I need to get full hd ? I added the problem I experienced in the attachments as a photo.Is the… (read more)

When I watch Amazon and Netflix videos, I am not getting the broadcast I need to get full hd ? I added the problem I experienced in the attachments as a photo.Is there a solution to this problem I am experiencing? I don't want to give up my Firefox browser. Thank you for your answers.

Additional Note: Monitor and HDMI cable I use Full HD Suitable accessories

Asked by Parzival 1 year ago

Last reply by arugula 1 year ago

  • Archived

Widevine CDM plug-in issue. I can not stream any video, please help

The error message is 'The widevine CDM plugin has crashed'. I see preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automaticall… (read more)

The error message is 'The widevine CDM plugin has crashed'. I see preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automatically updated, what should I do. Please I tried every setting, its urgent, help me please ?

Asked by HenricuzHotmail 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Is Widevine Content Decryption Module freezing Firefox 88 after exiting sleep mode?

For days I was noticing that, after exiting sleep mode for at least a couple hours, Firefox would open up with the spinning wheel and would be completely frozen. Frequen… (read more)

For days I was noticing that, after exiting sleep mode for at least a couple hours, Firefox would open up with the spinning wheel and would be completely frozen. Frequently I'd have to reboot and re-open in Safe Mode, because it wouldn't force quit. Then I'd disable the plugins when I had it open. But eventually I had to re-activate this plugin in order to stream content. I don't know 100% if this is causing the problem. Is anyone else having issues with this plugin and if so, is there a simple way to fix/debug?

Asked by brianwflood 1 year ago

Last reply by cor-el 1 year ago