My bookmarks have disappeared after Mozilla updated my browser.
It appears that Mozilla did an update to my browser this morning -- to Version 55.0 (32-bit) -- and now my bookmarks are gone. There seems to be some bookmark backups, bu… (read more)
It appears that Mozilla did an update to my browser this morning -- to Version 55.0 (32-bit) -- and now my bookmarks are gone. There seems to be some bookmark backups, but the normal restore process is not working. Please advise.
Update 55.0 corrupted FF, erased all 1800 bookmarks, negated ability to save passwords, & corrupted ability to navigate any website-WHAT TO DO?
Computer: Dell XPS420 Intel Core Duo 32 bit, Window 7 Sp1 -- Update 55.0 corrupted not only FF, erasing all 1800 bookmarks, but negated ability to save passwords. Also, t… (read more)
Computer: Dell XPS420 Intel Core Duo 32 bit, Window 7 Sp1 -- Update 55.0 corrupted not only FF, erasing all 1800 bookmarks, but negated ability to save passwords. Also, the update corrupted any ability to navigate any website. FF, when loading 55.0 took near 20 minutes to finally come on line. After about an hour of frustration I restored my system using a recent restore point. This brought up a BLANK 54.0.1 version of FF. I manage to search out "old" FF data to recover most of the Bookmarks, but the "Remember logins for sites" check box cannot be activated. I am at a loss as to any further troubleshooting. HELP!
Its all gone!
When I started my computer today everything on firefox was gone: my history, my bookmarks my downloads. I can not recover the bookmarks. When I try to recover the bookm… (read more)
When I started my computer today everything on firefox was gone: my history, my bookmarks my downloads. I can not recover the bookmarks. When I try to recover the bookmarks a dialog box opens that says it is unable to process these request. Please help!
Firefox updated last night ... now SLOW and ALL my bookmarks (bar and folder) are gone, and won't restore.
Firefox updated last night ... now now SLOW and ALL my bookmarks (bar and folder) are gone, and won't restore.
what happened to mozilla, bookmarks are dead and speed is gone
The AUTO UPDATE did its thing 2 days ago. Bookmarks are gone, No way to reinstall them. No way to Create Bookmarks either. And the whole thing runs like I pored mola… (read more)
The AUTO UPDATE did its thing 2 days ago. Bookmarks are gone, No way to reinstall them. No way to Create Bookmarks either. And the whole thing runs like I pored molasses into the computer. takes over 30 seconds just to click on book marks and have it show anything.
and even a refresh of the home page on Bing.com takes at least 30 seconds.
I can recover my bookmarks to Chrome. But I cant do ANYTHING with BOOKMARKS. not even reloading them from Chrom
Running OS Sierra; 10.12.6. Firefox display shows only a blank screen with exception of URL which indicates computer is connected to search site.
Condition existed when I opened Firefox so I put it into trash and downloaded updated version (Version 55.0.1) and same condition existed. Started in Safe mode and that d… (read more)
Condition existed when I opened Firefox so I put it into trash and downloaded updated version (Version 55.0.1) and same condition existed. Started in Safe mode and that didn't correct problem.
The next Firefox 55.0.1 problem, Ghostery is causing FF to hang- be very slow.
Hi Since the update to Firefox 55.0.1 I have had a number of add-on related problems. The one I am currently trying to resolve is that Ghostery is causing FF to hang - b… (read more)
Hi Since the update to Firefox 55.0.1 I have had a number of add-on related problems. The one I am currently trying to resolve is that Ghostery is causing FF to hang - become very slow. All functions are slow, (loading pages, opening tabs, typing, etc) even starting FF with Ghostery running is slow. If I disable Ghostery and re enable all other (10) add-ons FF is back to its usual (very fast) speed) Is anyone else having this issue, are there any solutions?
Thanks
Firefox 55.0.1 64bit, sync not working from China
Hi all, I have a new installed firefox 55.0.1 64bit on windows 10, enterprise, I have successfully setup sync and with email verified, but sync looks not started at all. … (read more)
Hi all, I have a new installed firefox 55.0.1 64bit on windows 10, enterprise, I have successfully setup sync and with email verified, but sync looks not started at all. Click sync icon or select 'Sync now' from menu does not working as well. about:sync-log shows the following:
1502869704236 Sync.ErrorHandler DEBUG Beginning user-triggered sync. 1502869704236 Sync.Service DEBUG User-Agent: Firefox/55.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.57.0.20170809080026.desktop 1502869704236 Sync.Service INFO Starting sync at 2017-08-16 15:48:24 in browser session vuhdd5yMdpf- 1502869704236 Sync.Service DEBUG In sync: should login. 1502869704236 Sync.BrowserIDManager INFO currentAuthState returning error.login.reason.network due to previous failure 1502869704236 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1502869704236 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1502869704236 Sync.Service INFO Logging in the user. 1502869704236 Sync.BrowserIDManager INFO Waiting for user to be verified. 1502869704236 FirefoxAccounts DEBUG already verified 1502869704236 Sync.BrowserIDManager INFO Starting fetch for key bundle. 1502869704237 FirefoxAccounts DEBUG already verified 1502869704237 Sync.BrowserIDManager INFO Getting an assertion from: https://token.services.mozilla.com/1.0/sync/1.5 1502869704237 FirefoxAccounts DEBUG enter getAssertion() 1502869704238 FirefoxAccounts DEBUG got keyPair 1502869704238 FirefoxAccounts DEBUG getCertificateSigned: true true 1502869704239 Services.Common.RESTRequest TRACE local time, offset: 1502869704239, 0 1502869704239 Services.Common.RESTRequest TRACE hawk auth header: Hawk id="3eeaa33eb33ba9654c1b84b0c5c0d32c2e3792847544c613e9aed11f1c79db62", ts="1502869704", nonce="/63PTiTCfTI=", hash="E+U1xxsGlkG2RucGwmlzxgYRhkTBYPZnRieKlEKU6UY=", mac="3T50PKjPYPVrOq8JhIctN9r8lq40oL6ZwTmEFXdV0ns=" 1502869704240 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/certificate/sign 1502869704240 Services.Common.RESTRequest TRACE HTTP Header authorization: ***** (suppressed) 1502869704240 Services.Common.RESTRequest TRACE HTTP Header content-type: application/json 1502869704240 Services.Common.RESTRequest TRACE HTTP Header accept-language: en-US, en 1502869704240 Services.Common.RESTRequest DEBUG POST Length: 888 1502869704240 Services.Common.RESTRequest TRACE POST Body: {"publicKey":{"algorithm":"DS","y":"C3761EE42302BB30C9D40C5FA8AEB73DBA901803B5E8E32D36E63EF64E5673979EDF331607E9CF3D1D7AF4CBBEDF1703D7A671C53F2640BDA28CB9CC7704FA2110B8E91920CC0A6D609546843D77D7470D212AA3B4FFFB484993777D4C98AC3E8D66AA68D31A728E1075CE296BE965871CE1937545EC55813C89912157436764","p":"FF600483DB6ABFC5B45EAB78594B3533D550D9F1BF2A992A7A8DAA6DC34F8045AD4E6E0C429D334EEEAAEFD7E23D4810BE00E4CC1492CBA325BA81FF2D5A5B305A8D17EB3BF4A06A349D392E00D329744A5179380344E82A18C47933438F891E22AEEF812D69C8F75E326CB70EA000C3F776DFDBD604638C2EF717FC26D02E17","q":"E21E04F911D1ED7991008ECAAB3BF775984309C3","g":"C52A4A0FF3B7E61FDF1867CE84138369A6154F4AFA92966E3C827E25CFA6CF508B90E5DE419E1337E07A2E9E2A3CD5DEA704D175F8EBF6AF397D69E110B96AFB17C7A03259329E4829B0D03BBC7896B15B4ADE53E130858CC34D96269AA89041F409136C7242A38895C9D5BCCAD4F389AF1D7A4BD1398BD072DFFA896233397A"},"duration":21600000} 1502869704269 Services.Common.RESTRequest TRACE onStartRequest: POST https://api.accounts.firefox.com/v1/certificate/sign 1502869704269 Services.Common.RESTRequest TRACE Channel for POST https://api.accounts.firefox.com/v1/certificate/sign returned status code 2147500037 1502869704269 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/certificate/sign failed: 2147500037 - NS_ERROR_FAILURE 1502869704269 Hawk WARN hawk request error: [Exception... "NS_ERROR_FAILURE" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483" data: no] Stack trace: onStopRequest()@resource://services-common/rest.js:483 < waitForSyncCallback()@resource://services-common/async.js:98 < makeSpinningCallback/callback.wait()@resource://services-common/async.js:168 < onNotify()@resource://services-sync/service.js:817 < WrappedNotify()@resource://services-sync/util.js:160 < WrappedLock()@resource://services-sync/util.js:116 < WrappedCatch()@resource://services-sync/util.js:91 < login()@resource://services-sync/service.js:833 < sync/<()@resource://services-sync/service.js:1056 < WrappedCatch()@resource://services-sync/util.js:91 < sync()@resource://services-sync/service.js:1052 1502869704269 Hawk DEBUG (Response) /certificate/sign: code: null - Status text: null 1502869704270 FirefoxAccounts ERROR error POSTing /certificate/sign: {"error":{},"errorString":"[Exception... \"NS_ERROR_FAILURE\" nsresult: \"0x80004005 (NS_ERROR_FAILURE)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]","message":null,"code":null,"errno":null} 1502869704271 FirefoxAccounts ERROR HAWK.signCertificate error: {"error":{},"errorString":"[Exception... \"NS_ERROR_FAILURE\" nsresult: \"0x80004005 (NS_ERROR_FAILURE)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]","message":null,"code":null,"errno":null} 1502869704272 Sync.BrowserIDManager ERROR Non-authentication error in _fetchTokenForUser: {"error":{},"errorString":"[Exception... \"NS_ERROR_FAILURE\" nsresult: \"0x80004005 (NS_ERROR_FAILURE)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]","message":null,"code":null,"errno":null} 1502869704272 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1502869704272 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1502869704272 Sync.BrowserIDManager ERROR Background fetch for key bundle failed: {"error":{},"errorString":"[Exception... \"NS_ERROR_FAILURE\" nsresult: \"0x80004005 (NS_ERROR_FAILURE)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]","message":null,"code":null,"errno":null} 1502869704272 Sync.BrowserIDManager ERROR Could not authenticate: {"error":{},"errorString":"[Exception... \"NS_ERROR_FAILURE\" nsresult: \"0x80004005 (NS_ERROR_FAILURE)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]","message":null,"code":null,"errno":null} 1502869704272 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1502869704273 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. 1502869704273 Sync.ErrorHandler ERROR Sync encountered a login error 1502869704274 Sync.Service DEBUG Exception calling WrappedLock: {"error":{},"errorString":"[Exception... \"NS_ERROR_FAILURE\" nsresult: \"0x80004005 (NS_ERROR_FAILURE)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]","message":null,"code":null,"errno":null} 1502869704274 Sync.Service DEBUG Not syncing: login returned false. 1502869704282 Sync.ErrorHandler DEBUG Addons installed: 0
Kubuntu 16.04 here. Firefox updated to 55.01 and now no sound when browsing. Pulseaudio is latest version, but Firefox says I need to install Pulseaudio.
Audio is fine with Chrome and Opera. I have purged Alsa. What do I need to do?
Add on icons not showing next to the search bar.
So when I turned on my computer today I opened Firefox, and it updated like it does. Normally, this isn't an issue. When I opened it up today, however, all of my addons w… (read more)
So when I turned on my computer today I opened Firefox, and it updated like it does. Normally, this isn't an issue. When I opened it up today, however, all of my addons were disabled. I re-enabled them, but it didn't quite go back to normal. Normally, I keep the Adblock Plus and YouTube HD addons to the right of my search bar. But for whatever reason, I just can't get them to show like they're supposed to. Now, there's a magnifying glass on the right part of my search bar that wasn't there before, and anything I put to the right of the search bar is hidden and only accessible by clicking on the little arrow button and finding it in a context menu. I don't want the arrow button, I want the addons to be visible in the pane next to the search bar. And if anyone knows how to get rid of the magnifying glass, that would also be appreciated. Also worth mentioning is that the only addons I have that affect UI are Classic Theme Restorer and TabMixPlus.
Here is a screenshot: http://imgur.com/a/yqWAc
During the update to ver 55.00 / 55.0.1 svchost.exe NETWORK which is a Host process for windows services, is now using 51% of cpu all the time.
Is there any way to shut down the svchost.exe processes. that best I can do is give them low priority.
55.* breaks Hulu and CBS vid watching
Upgraded to 55.* and now Hulu and CBS won't play anymore. \ Safe Mode worked, but not until I disabled OpenH254 did it work normal w/o any addons installed. Really wish… (read more)
Upgraded to 55.* and now Hulu and CBS won't play anymore. \ Safe Mode worked, but not until I disabled OpenH254 did it work normal w/o any addons installed.
Really wish them sites would upgrade sooner.
Process finished with return code 1. *** Warning: Error running update process. Updating update.status (0)*** Service command software-update complete. service
FireFox not working as of today after update 08/17/2017 Following is last lines from file titled: maintenanceservice-1 Process finished with return code 1. Warning: Err… (read more)
FireFox not working as of today after update 08/17/2017 Following is last lines from file titled: maintenanceservice-1
Process finished with return code 1.
- Warning: Error running update process. Updating update.status (0)***
Service command software-update complete. service command MozillaMaintenance complete with result: Failure.
bookmark folders fail to open
Over time during the course of the day, the bookmark folders on the bookmark bar fail to open, the open menu button fails to respond, till I kill Firefox in Task Manager … (read more)
Over time during the course of the day, the bookmark folders on the bookmark bar fail to open, the open menu button fails to respond, till I kill Firefox in Task Manager and re-launch browser.
since update yesterday Firefox no longer functions properly
Hulu videos no longer work. All my log-ins are erased immediately. Downloads very slow. Adobe acrobat doesn't download the entire download.
Problems after updated to 55.0.2
I'm having all sorts of problems after Firefox automatically updated to 55.0.2 in Windows 7. It wouldn't run. It would start the service but would never actually open/l… (read more)
I'm having all sorts of problems after Firefox automatically updated to 55.0.2 in Windows 7. It wouldn't run. It would start the service but would never actually open/launch the app. I uninstalled it and went to the 32bit d/l page to reinstall. But, it installed the 64 bit version (grrrr). Now, the biggest problem I am having is that when I click on a link in an email or office document, the browser doesn't launch or a new tab open. Instead, I get an error message: General Failure. The URL was: http://www.URL. Application not found.
Firefox is set to my default browser.
Any ideas?
Firefox 55 will not open on 32bit machines
Hi I have quite a few users reporting that Firefox 55 will not open but 54 and before work fine. 55 when opened just opens a process and the memory usage is around 44,00k… (read more)
Hi I have quite a few users reporting that Firefox 55 will not open but 54 and before work fine.
55 when opened just opens a process and the memory usage is around 44,00kb and doesn't change as if loading is not happening this reoccurs after clean install of FF and has occurred on about 7 user PC's all are on win 7 32 bit, I presume the updateto 55 ran and they did not notice it was running.
Upgrade on 8-17-2017 is causing my laptop to work very slow
I upgraded Fire Fox on 8-17-2017 @ 11:00pm on my HP laptop Product Number: 1TJ82UA#ABA Installed: Windows 10 Home 64Bit I received an error message, it came on for a half… (read more)
I upgraded Fire Fox on 8-17-2017 @ 11:00pm on my HP laptop Product Number: 1TJ82UA#ABA Installed: Windows 10 Home 64Bit I received an error message, it came on for a half a second then went out. I started to use my laptop, looking at my E-mails Upgrade is causing my HP to run very slow I am using my Grandson's Compaq to turn in this report This Compaq laptop has not been upgrade with the new upgrade version of Fire Fox It is running A-OK.............
Please send me an E-mail fix, Thanks.
After upgrade to 55.0.2 the browser window is unresponsive
The browser window opens my usual home page. When I click on the box to type in a new address, the window image shifts up about 1/8th inch almost cutting off the red yell… (read more)
The browser window opens my usual home page. When I click on the box to type in a new address, the window image shifts up about 1/8th inch almost cutting off the red yellow and green dots on the upper left. I can't click them. I can't click and get the cursor to work. I had 4 add ons, but I removed them, which took about 30 seconds each - but they are gone. I restarted twice and the the browser window is still unusable. Nothing changed. Half the time when I click in the box to go to a site it loads youTube, which works fine, but I can't leave youTube. Very strange.
I am using an early 2009 Mac Pro with 2 x 2.26GHz Quad Core Intel Xeon processor OS 10.11.6 I never had any problem before until the 55.0.2 upgrade. Can I get the earlier version to find out if that is the problem? I am writing this using Safari which is having no problems.
Charles Gulyash
i have sync and I saved a bookmark. i cannot find the bookmark when i connected fron another computer
I have sync account in order to save an important bookmark. I haven' t used sync for more than six months. yesterday I signed in my account and I tried to find my bookmar… (read more)
I have sync account in order to save an important bookmark. I haven' t used sync for more than six months. yesterday I signed in my account and I tried to find my bookmark without any success. i used my husband' s computer and he has his own bookmark also. when i signed in i have still watched my husband' s bookmark and not mine. I searched a lot and i tried to find help from guieds but i couldn t make it.\
can you help me please?