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Firefox crashes

Hi, (sorry for my bad english): I have Firefox Mozilla on a Windows XP. Since today (22/12/15) it has crashed every time I run the program, even in Safe Mode. I tried to … (read more)

Hi, (sorry for my bad english): I have Firefox Mozilla on a Windows XP. Since today (22/12/15) it has crashed every time I run the program, even in Safe Mode. I tried to update it, to update windows, to uninstall and to reinstall mozilla, but the problem remains. I have AVG antivirus and it reports no virus. My last crash report is bp-99689b9e-58d6-4a64-86c6-9b7772130917. I hope that my request will be answered, if it won't, I will continue to use Google Chrome as browser. Thanks, goodbye.

Asked by raf130.smile 5 years ago

Answered by philipp 5 years ago