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  • Archived

Since last update starting FF takes 20min or more, often FF is "not responding", hundreds of "Unresponsive Scripts" etc. . I'm sick of it !

Since last update starting FF takes 20min or more, often FF is "not responding", I get totally white or black starting pages, lots of "Unresponsive Script" messages, miss… (read more)

Since last update starting FF takes 20min or more, often FF is "not responding", I get totally white or black starting pages, lots of "Unresponsive Script" messages, missing or misplaced buttons on pages, pages malformed, error messages of "Profile Missing", " Unresponsive Plugin", when FF is "not responding" it freezes and then closes so al my work is gone, NULLIFIED ! etc. . It's getting on my nerves, I'm sick of it !

Asked by louis.m 4 years ago

Last reply by J0es 4 years ago

  • Archived

not responding while playing Farmville 2

While playing FarmVille 2 foxfire keeps hanging - says at top "not responding". I can load game and play for a few minutes but then hangs. Sometimes it hangs right after … (read more)

While playing FarmVille 2 foxfire keeps hanging - says at top "not responding". I can load game and play for a few minutes but then hangs. Sometimes it hangs right after loading. Will not come back so I have to quit foxfire. I have been having the problem in last several weeks but yesterday it got really bad. I usually only had to restart foxfire once to get it to work. I have tried refreshing foxfire. Also disabling hardware acceleration. My plugins are up to date. My computer is only 1.5 years old and I have windows 10. I can play FV2 on Google Chrome and MSN edge but both are slow and jerky. I really prefer foxfire over the other ones.

Asked by ahushagen 4 years ago

Last reply by geraa48 4 years ago

  • Archived

Getting response..firefox is not responding..close or wait for response?

Several days ago, I started getting a message when Firefox hangs or freezes saying: firefox is not responding...close or wait for response. I have tried restarting comp… (read more)

Several days ago, I started getting a message when Firefox hangs or freezes saying: firefox is not responding...close or wait for response. I have tried restarting computer and clearing cookies and cache. I am very inexperienced and do not know what to do. I have Windows 7 and the latest version of Firefox. My plugins are up to date; am little intimidated to restart in safe mode or reinstall Firefox. I read when refreshing that extensions and extension data is removed.....not sure what that means. Any advice would be appreciated. Thank you.

Asked by Wilma1942 5 years ago

Last reply by john.mixman 5 years ago

  • Archived

Why is firefox crashing more since the newest update?

I was having crashing issues with the update before the newest one, but since the new update I have MORE crashes. In fact it crashed while I wrote the first sentence and … (read more)

I was having crashing issues with the update before the newest one, but since the new update I have MORE crashes. In fact it crashed while I wrote the first sentence and had to use the task manager to shutdown FF so I could restart. It seems the plugin container is to blame. I've updated flash and turned off the protected mode, but it doesn't help. I get these messages from windows:

A problem caused this program to stop interacting with Windows.

Problem signature:

 Problem Event Name:	AppHangXProcB1
 Application Name:	firefox.exe
 Application Version:	41.0.0.5738
 Application Timestamp:	55fb5aff
 Hang Signature:	f8be
 Hang Type:	32
 Waiting on Application Name:	plugin-container.exe
 Waiting on Application Version:	41.0.0.5738
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Hang Signature 1:	f8bea7be70f4a87378fc48b9e93c7baf
 Additional Hang Signature 2:	a2f4
 Additional Hang Signature 3:	a2f412d8809fbec577aea33f5d807b4e
 Additional Hang Signature 4:	f8be
 Additional Hang Signature 5:	f8bea7be70f4a87378fc48b9e93c7baf
 Additional Hang Signature 6:	a2f4
 Additional Hang Signature 7:	a2f412d8809fbec577aea33f5d807b4e

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	plugin-container.exe
 Application Version:	41.0.0.5738
 Application Timestamp:	55fb7072
 Fault Module Name:	mozglue.dll
 Fault Module Version:	41.0.0.5738
 Fault Module Timestamp:	55fb5afb
 Exception Code:	80000003
 Exception Offset:	0000ec7e
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

I hope the above will help with this issues. Very frustrating!

Asked by MF9000 4 years ago

Last reply by AliceWyman 4 years ago

  • Archived

A Fresh installation of Firefox Hangs my Computer

I am running Windows 10, and have recently started experiencing trouble with Firefox. After trying a lot of other solutions from the support forums (including creating a… (read more)

I am running Windows 10, and have recently started experiencing trouble with Firefox. After trying a lot of other solutions from the support forums (including creating a new Firefox profile), I uninstalled and reinstalled Firefox from a fresh download. I experience the same trouble: very shortly after starting Firefox, I hear constant disk activity, and Firefox becomes unresponsive. My only choice at that point is to end the program using the red "X" (program close button). As soon as I do this the disk activity ends and the computer runs normally.

I cannot include troubleshooting information with this post because I can't keep Firefox running long enough.

The same performance issues happen with Firefox running in Safe mode. I had to resort to Microsoft Edge to post this question.

Any troubleshooting assistance would be greatly appreciated.

Thanks.

Asked by JZ 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

plugin not responding

I am continually getting the problem that the "plugin is not responding" at first it was only once every few days, now it is almost every time I open firefox and it conti… (read more)

I am continually getting the problem that the "plugin is not responding" at first it was only once every few days, now it is almost every time I open firefox and it continues to happen after closing it down and restarting. I have gone through the answers to this problem on your site but it is still the same, please help I cannot get anything done on my laptop because this is now a constant problem.

Asked by justal50 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox constantly crashing or freezing

I have been in IT for about 30 years now and for many years now I have used firefox. I think it was earlier this year after a new version of firefox came out I have had c… (read more)

I have been in IT for about 30 years now and for many years now I have used firefox. I think it was earlier this year after a new version of firefox came out I have had constant problems on THREE computers. I use a windows 7 computer at work and up until a couple weeks ago I used a windows 8.1 computer at home. I recenly got a different computer and installed windows 10 at home. ALL three have the same problems constantly not responding lots of crashes.

the fact that it happens on three totally different computers with totally different components tells me it is not a hardware problem. the fact that three different OS'es are involved tell me its not the OS

the only clues/indications I get are that its a shockwave or flash problem.

are other people having this problem? the fact that it happens on a new windows 10 computer (fresh install not upgrade) tells me its not outdated flash/shockwave.

is there some serious flaw in Firefox or Adobe software ?

Asked by mikethetechguy 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

FF hangs on new StartJuno.com page

The (dinosaur) ISP Juno from California just unveiled a new startup page, StartJuno.com. It doesn't look too different from the previous version of startup page. It appea… (read more)

The (dinosaur) ISP Juno from California just unveiled a new startup page, StartJuno.com.

It doesn't look too different from the previous version of startup page.

It appears to load as usual, but for the time being pops up a box asking to take the viewer on a tour of the page's features.

Whether or not one goes through the tour, which is pretty mundane, afterward the cursor goes to 'wait'.

FF doesn't go into build-up-HUGE-amounts-of-memory mode, but just stops responding.

This appears to be FF-exclusive. No such problems IE or Chrome.

dL

Asked by Bob Jersey 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

The latest update has MAJOR PROBLEMS, check out FB

2 different computers are now crashing every few minutes after the latest update on FF. I tried some of your suggestions and then decided before I do anything drastic I … (read more)

2 different computers are now crashing every few minutes after the latest update on FF. I tried some of your suggestions and then decided before I do anything drastic I would look on your FB page. You should read it. Hundreds of people are having the EXACT SAME PROBLEMS, so it is NOT on our end. I am now using Chrome until this is resolved. I have loved FF but this is unacceptable. People are angry. You have made no attempts to acknowledge this problem or say a patch or update is in the works. What is happening, no bull**it. I have to open task manager just to close FF every single time.

Asked by sondrab 4 years ago

Last reply by philipp 4 years ago

  • Archived

Zillow not responding after a few minutes

This just started today and I don't think Firefox updated recently. I have version 41.0 and I can use Zillow for about 10 minutes then I get "not responding" and I have t… (read more)

This just started today and I don't think Firefox updated recently. I have version 41.0 and I can use Zillow for about 10 minutes then I get "not responding" and I have to shut it down using end task. I tried safe mode but I have the same problem. I used Chrome and no problems with Zillow there. Any help is appreciated.

Asked by bob181 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How to fix "Firefox is Not Responding"

Starting a few days ago I've been having some serious issues with Firefox. It crashes almost constantly when I try to go on the internet. I have tried uninstalling and re… (read more)

Starting a few days ago I've been having some serious issues with Firefox. It crashes almost constantly when I try to go on the internet. I have tried uninstalling and reinstalling the browser. Didn't work. When I go to close the page there is no option to send a report, it just asks me if I want to close the page or wait for it to respond. Then when I bring back Firefox it gives me the "Well this is embarrassing" message.

Asked by jjkenney9277 4 years ago

Last reply by tonto91 4 years ago

  • Archived

Firefox 41.0 was not crashing when I entered theblaze.com last week, but is crashing--have done a refresh then install that did not work--why?

Last week I could open theblaze.com without a problem, and this week it hangs with a message "(not responding)." I have done a refresh on release 41.0. I have reinstall… (read more)

Last week I could open theblaze.com without a problem, and this week it hangs with a message "(not responding)." I have done a refresh on release 41.0. I have reinstalled the browser, but to no avail. Why is this suddenly happening?

ljr32.

Asked by ljr32 4 years ago

Last reply by guigs 4 years ago

  • Archived

I downloaded newest version of Firefox & it doesn't work. I Restored to previous & that doesn't work now either. I tried to uninstall Firefox & it won't. Help

See above. I went to my control panel & tried to uninstall Firefox and that just sits there and nothing happens. I cannot use the current version of Firefox as noted … (read more)

See above. I went to my control panel & tried to uninstall Firefox and that just sits there and nothing happens. I cannot use the current version of Firefox as noted above. When I loaded the update first, it says it loaded and then when I tried to use Firefox, it said something about a plug-in canister not working. That's when I restored my computer to a couple of weeks back which got rid of the update and gave me the previous version of Firefox. That does not come up either now. How can I get rid of it and reinstall Firefox from scratch?

Asked by nininger64 4 years ago

Last reply by James 4 years ago

  • Archived

Firefox as of late has just stopped working, how do I fix this?

It just hangs, stops working. Has happened various times, and in different programs/ No rhyme or reason for it to stop. Have to exit all the way out and restart and somet… (read more)

It just hangs, stops working. Has happened various times, and in different programs/ No rhyme or reason for it to stop. Have to exit all the way out and restart and sometimes it works, and others it stops again almost right away. Virus check has been run, Firefox restored to default, no new programs that would cause the crash

Asked by brmjlm_5 4 years ago

Last reply by Scribe 4 years ago

  • Archived

Firefox crashes

I'm getting non responsive script errors and firefox not responding while playing farmville 2. All of my plug-ins are up to date as well as my security software. I'm ru… (read more)

I'm getting non responsive script errors and firefox not responding while playing farmville 2. All of my plug-ins are up to date as well as my security software. I'm running windows 10. PLEASE HELP.

Asked by Niecy 4 years ago

Last reply by James 4 years ago

  • Archived

Get message that "Firefox is not responding."

I hope this is not a duplicate of a previous question. Several days ago, my computer started freezing and hanging up; I started getting message: "Firefox is not respond… (read more)

I hope this is not a duplicate of a previous question. Several days ago, my computer started freezing and hanging up; I started getting message: "Firefox is not responding. Do you want to close program or wait for program to respond." I have Windows 7 and the latest version of F/F. I have restarted computer, cleared cookies and cache. I am not very knowledgeable so have not restarted in safe mode, refreshed F/F or reinstalled F/F. I have checked plugins and they are up to date. Any advice would be very much appreciated. Thank you.

Wilma

Asked by Wilma1942 5 years ago

Last reply by FredMcD 5 years ago