Showing questions tagged:

Firefox won't allow me to access facebook.com

I love Firefox, I use it on all my devices. And daily I access facebook.com on this browser, it's been working flawlessly - until yesterday. Yesterday, using Firefox (ver… (read more)

I love Firefox, I use it on all my devices. And daily I access facebook.com on this browser, it's been working flawlessly - until yesterday. Yesterday, using Firefox (ver 130.0.1) on my Windows 10 PC, I tried accessing a FB page which I visit sometimes: https://www.facebook.com/OpenOscillator

Rather than reaching that page, I got a white screen with this error message: "Sorry, something went wrong." And since then, even visiting the Facebook home page (or any other FB page) has the same error message.

Today I tried the same thing on my Mac (OS 14.3), using Firefox and logging into facebook.com, which worked as usual. But when I went to https://www.facebook.com/OpenOscillator, I got the same error message: "Sorry, something went wrong." And as happened on my PC, now on my Mac I can't access any FB page on Firefox.

And just to mention, I've rebooted both the PC and the Mac, yet this problem persists on both devices.

Trying this same exercise on Edge on my PC does not have this problem. Nor does it happen when doing this on Safari on my Mac.

So, this problem has only been happening on Firefox. I can no longer access facebook.com with Firefox. Do you guys have any ideas how to solve this?

Helpful to know: Do you have the same outcome if you visit this FB page: https://www.facebook.com/OpenOscillator

Thanks for your assistance! Steven

Solved Locked Archived 1 5135

I accidentally denied Firefox access to devices on my local network

Hello all There was a pop-up on my Mac'S Firefox asking if I allow Firefox access to my local network devices. I clicked on 'No' And obviously now I can't access for exam… (read more)

Hello all

There was a pop-up on my Mac'S Firefox asking if I allow Firefox access to my local network devices. I clicked on 'No' And obviously now I can't access for example my router's webpage or any other webpage fromo any devices on my local network. How I can switch it back? Internet access is working fine.

Many thanks, Bogdan

Solved Archived 10 2666

Can't drag tabs or bookmarks anymore

At some point Firefox stopped allowing me to drag tabs or bookmarks around. This includes moving tabs around in their order, dragging a tab into a new window, dragging ta… (read more)

At some point Firefox stopped allowing me to drag tabs or bookmarks around. This includes moving tabs around in their order, dragging a tab into a new window, dragging tabs into bookmarks, moving bookmarks around in the browser. I can't drag them around in 'manage bookmarks' either. I can still open and create bookmarks; they are simply much more difficult to place where I want them.

I believe this happened with the last update but it's not a feature I use all that often so it could be older.

I have opened Firefox in safe mode and had the same issue. I have turned off the computer several times since this began.

Any help would be appreciated.

Solved Archived 2 2049

Widevine not installing, can't stream anything.

I currently can't stream anything, and this keep getting this message: Widevine Content Decryption Module provided by Google Inc. will be installed shortly,but it never i… (read more)

I currently can't stream anything, and this keep getting this message: Widevine Content Decryption Module provided by Google Inc. will be installed shortly,but it never installs.

I have a macbook air and am currently running macOS Sequoia version 15.0.1.

I tried uninstalling and reinstalling, removing extensions, clearing cache and data, unchecking and then checking back again the reproduce drm protected content but nothing has worked.

Solved Archived 3 1813

Does FF block AI overview?

I use Google search and do not like the AI overview feature. In the Chrome, Edge, and Opera browser I've added an extension that blocks the AI. What I've noticed when I u… (read more)

I use Google search and do not like the AI overview feature. In the Chrome, Edge, and Opera browser I've added an extension that blocks the AI. What I've noticed when I use FF I see no AI results when using Google search and I've not added an AI overview block extension. Is there something different about FF that prevents AI results from showing without the need for an extension? I look forward to your comments. Thanks

Solved Archived 4 1116

Yahoo mail not loading.

Yahoo isn't loading at all for me, more specifically guce.yahoo.com. I have managed to get into the login.yahoo.com page and log in but after the log in process it goes t… (read more)

Yahoo isn't loading at all for me, more specifically guce.yahoo.com. I have managed to get into the login.yahoo.com page and log in but after the log in process it goes to the first page again and gives me the same "The connection has timed out". I just installed the browser and this might make me not use it ngl. I have tried both clearing cookies and troubleshooting mode.

Solved Archived 6 1001

Certain videos within the Firefox web browser refuse to play with sound.

As the title states, certain media elements within Firefox refuse to play with audio, but only with frustrating inconsistency. For example, any videos on Youtube are fine… (read more)

As the title states, certain media elements within Firefox refuse to play with audio, but only with frustrating inconsistency. For example, any videos on Youtube are fine. Any videos on Reddit are fine. But many videos, most commonly on boorus and streaming sites I cannot name here, will not play. The volume on the video slider is all the way up, the Firefox application is not muted, the site is not muted, and the tab is not muted. The only thing that makes those videos play audio is if I left click on them to open them in another tab by themselves. While it solves the issue, it's still an extremely inconvenient way to go about my browsing. I know for a fact that this is a Firefox problem because those same videos on those same sites work perfectly fine within other browsers. Please, does anybody know of a solution to this issue?

Solved Archived 6 600

False virus detection blocks download

Running Firefox 133.0.3 on Windows 10 22H2 The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or m… (read more)

Running Firefox 133.0.3 on Windows 10 22H2

The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?

Solved Archived 8 592

Youtube broken since 141 update

Since 141 update I have constant problems with youtube. Page does not load at all or loads only partially. Icons on sidebar are broken, youtube logo is black. I tried dis… (read more)

Since 141 update I have constant problems with youtube. Page does not load at all or loads only partially. Icons on sidebar are broken, youtube logo is black. I tried disabling ublock and greasemonkey but it did not help. Refreshing page multiple times and using ctrl+f5 sometimes helps but issue returns often, every few videos/visits. Clearing cookies helps but only for few hours and then issue returns.

Is it related to WebGPU support that was supposed to be added in 141? Can I disable it somehow?

Solved Archived 1 511

I don't see youtube video player

I can't watch youtube videos because the player is hidden idk, i just see blank space in the place where the player should be, but in private window youtube works. What h… (read more)

I can't watch youtube videos because the player is hidden idk, i just see blank space in the place where the player should be, but in private window youtube works. What happened and what should i do to fix this?

Solved Archived 1 500

How to view router http address and stop firefox switching to https, HTTPS-Only Mode not enabled

I'm trying to view my routers page at http://192.168.43.1. Even though I type the full address with http: at the start Firefox automatically inserts https//. This doesn… (read more)

I'm trying to view my routers page at http://192.168.43.1.

Even though I type the full address with http: at the start Firefox automatically inserts https//.

This doesn't work as the router doesn't have a secure page.

I've gone into Firefox settings and found HTTPS-Only Mode is not enabled.

How do I view an HTTP site?

Solved Archived 6 482

new firefox UI is useless

my extensions got unpinned and the new tab button is gone, the tab overview is gone, the extension button is to the left of the address bar, the back and forward buttons … (read more)

my extensions got unpinned and the new tab button is gone, the tab overview is gone, the extension button is to the left of the address bar, the back and forward buttons are to the left of the address bar, the back and forward button are swapped, WHY.

In the screenshot i pinned the 3 extesions i use again, they were unpinned before

Solved Archived 5 469

Yahoo now comes up on my Firefox browser

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mar… (read more)

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mark

Solved Archived 12 443

How to show all bookmarks not just recent ones?

I got a new PC and tried to import my Firefox bookmarks. But on the right side menu when you click bookmarks, it only show recent ones which actually aren't recent at all… (read more)

I got a new PC and tried to import my Firefox bookmarks. But on the right side menu when you click bookmarks, it only show recent ones which actually aren't recent at all. How do you get that selection to show all of the bookmarks instead of recent?

Also I'm still getting a prompt underneath the address box to manage bookmarks and I can't get rid of it. How do I clear that out?

Solved Archived 5 422

History wiped on exit with options not working as per requirements.

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages. https://assets… (read more)

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-55-a5277f.png

Note: I have "Open previous window and tabs" ticked in general settings which also has a restore previous session option in the history menu. This brings back previous session with tabs etc as is when I close FF. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-51-cf2daf.png

I thought I could automate this on exit but don't think its working right. So I change the option to "use custom settings for history" and tick all three options:

Remember browsing and download history Remember search and form history Clear history when Firefox closes For "Clear history when Firefox closes" I ticked Browsing & download history and Temporary cached files and pages. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-43-b10213.png

The issue is the restore session option is missing and FF opens with all previous tabs gone. I am frankly not even sure what else is missing such as cookies, site data etc. Is this meant to work like so?

Solved Archived 8 413

what the hell is this [expletive]

as title says, what the [expletive] hell is this [expletive], why the [expletive] is it enabled by default and how the [expletive] hell do I get rid of this [expletive] … (read more)

as title says, what the [expletive] hell is this [expletive], why the [expletive] is it enabled by default and how the [expletive] hell do I get rid of this [expletive] [expletive]

Locked Archived 1 408

How come Google Meet takes me to a 404 page on Firefox only (dont have this issue on any other browser)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. … (read more)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. That’s all we know." The issue is only on Firefox and not Chrome or Safari. When I see the error page, I look at the URL and it has the word "unsupported": https://meet.google.com/unsupported?meetingCode=landing&ref=https://meet.google.com/landing

So I dragged firefox to the trash, reinstalled and the issue persisted. I do not have a VPN. I'm using my own Wifi at home. If I switch to my desktop computer (m2 mac ultra) and go to the same Google Meet URL, I don't get a 404 error on firefox, however no one can hear my microphone any more as of 1 month ago, when I didn't have this issue in the past and I've done everything that everyone has told me to (in order to fix it) and nothing has worked.

Laptop: MacBook Pro 2021, MacOS Sequoia 15.0 Firefox: 13.0.1 (64 bit)

Solved Archived 4 389

Cannot access websites because I'm using Firefox.

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embe… (read more)

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embedded in my computer and I cannot delete. I will not install Chrome and have put on Avast Secure Browser and CClean browser. Both are just Chrome with a new gooey. My Father is also having the same trouble. Most of the sites are for Utilities and rewards programs. Avast is also blocked. Are you aware and working on getting this fixed?

Solved Archived 7 386

Grouping tabs

I am starting to use the new utility which allows me to group tabs. But I would like to see only the name of the group and not the whole list. How can I collapse the list… (read more)

I am starting to use the new utility which allows me to group tabs. But I would like to see only the name of the group and not the whole list. How can I collapse the list of tabs which belong to a group leaving only the group name shown. Then with a click I should be able to see the corresponding list of tabs if I need it. Saving and closing a group is not a solution, as the group disappears from the Sidebar. Thank you for your help. Best regards Ray Ballisti [edited] @bluewin.ch Switzerland

Solved Archived 4 381

CSS position: sticky fails on a long parent

MacOS 14.6.1 Firefox 31.0.3 (aarch64) I have a long (19000px) table with a sticky row at the top. On Safari or Chrome it works fine. On Firefox it works for around 800 px… (read more)

MacOS 14.6.1 Firefox 31.0.3 (aarch64)

I have a long (19000px) table with a sticky row at the top. On Safari or Chrome it works fine. On Firefox it works for around 800 px and then becomes 'unsticky'.

Is this a known behaviour?

Solved Archived 4 361