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Bookmarks -> properties are gone!?!

Dear Guys, after the last update... I do not know wich version I got before. But I hate updates and everything is completely different. And then we got it again: After my… (read more)

Dear Guys, after the last update... I do not know wich version I got before. But I hate updates and everything is completely different. And then we got it again:

After my last update I lost all my properties of the bookmarks!?!?! Where can I find them? Or how can I recover them?

Asked by rrieper911 1 month ago

Last reply by Aashish Kumar 1 month ago

My bookmarks are gone. I tried to restore the backups and it says "Unable to process the backup file."

I refreshed Firefox because it kept crashing and loading slowly. My bookmarks didn't come back, and none of the backups will restore. I get the message "Unable to process… (read more)

I refreshed Firefox because it kept crashing and loading slowly. My bookmarks didn't come back, and none of the backups will restore. I get the message "Unable to process the backup file." All the backups have zero bytes, but they show the number of items. There's also a message when I reopen Firefox that says "The bookmarks and history system will not be funtional because one of Firefox's files is in use by another application. Some security software can cause this problem." but nothing else is running. I restarted my computer and it still says that. I tried deleting the favicons.sqlite and places.sqlite files and it made that message go away, but I still got the "Unable to process the backup file" message when I tried to restore my bookmarks.

Asked by helpPleez 3 months ago

Last reply by FredMcD 3 months ago

  • Archived

I can't find the bookmarks I had on Firefox. I have looked at the articles,can't figure out what to do. I just want my bookmarks. I really liked Firefox before

Before these changes, when I opened Firefox, I could pull down a menu and see my bookmarks. I can't now and I can't figure out what to do from looking at the articles. I … (read more)

Before these changes, when I opened Firefox, I could pull down a menu and see my bookmarks. I can't now and I can't figure out what to do from looking at the articles. I loved having my bookmarks like that and I don't know where they are. Or how to get them back. I use an iMac OS X 10.11.6

Please help! I'd prefer to remain with Firefox but not if I can't make it work.

Asked by mout_laveau 12 months ago

Last reply by TyDraniu 12 months ago

  • Archived

I lost bookmarks of all my life / Need Help to repair them please

Hello, I'm a little angry right now because I have lost bookmarks of all my life and I need your help to repair it please? I don't know why but somehow, Firefox which I … (read more)

Hello,

I'm a little angry right now because I have lost bookmarks of all my life and I need your help to repair it please? I don't know why but somehow, Firefox which I use for years ; (Thx by the way) ; corrupted my data on the run...? I started Firefox again but, no extension, no bookmarks, etc.. I Have kept a backup of all this FF profile, just in case.

My 1st step was to try to get a new profile a import my previous data from Firefox Sync - but somehow , I'm angry at myself again for not understanding how FF Sync work, no data from FFSync updated my data - It stayed like this for a long time , like a new profile without data (I used Xmarks before so I thought it was replacing it).

2nd step: I tried to load all bookmarks-xxx.jsonlz4 located in the bookmarkbackups folder from the FF bookmarks tools (Import / export ; etc). FF seems to see all the bookmarks but can't load them. What is really important here is that FF backed up files for like a month and even my oldest file is unusable  : bookmarks-2019-01-19-xxx.jsonlz4 !!

3rd step: I tried to get my data back from FF files, in bookmarks files like bookmarks-2019-01-19-xxx.jsonlz4 from the bookmarkbackups folder. Someone pointed me to use the https://www.jeffersonscher.com/ffu/bookbackreader.html website but all the jsonlz4 files in the bookmarkbackups folder seems corrupted (or the format of files changed and his tool may need to be updated ?)

Example : File name: bookmarks-2019-01-19_2392_mKZssqkWMZt+Mqt-HOi68A==.jsonlz4; Size: 283114; last modified 18/01/2019 à 12:38:42 (failed JSON parsing: SyntaxError: Unexpected token in JSON at position 21928) Note: To try a different file, reload this page Can't seem to acces the step 2 part even after waiting longer

4th step: tried to get old Backup of my FF Profiles with Windows 10 Shadow Copy System, "Shadow Explorer" or "System Restore Explorer" Found 3 backup wich I restored also, all bookmarks seems to get the same problem. I think I'll need to look in to this because It's not official Windows tools, but I'm really disapointed here.. I think I'll put them on md5sum tools to compare them for a start.

5th step : tried to repair my <places.sqlite> a (80MB files) which I found renamed to sqlite.corrupt. With the help of http://www.froebe.net/blog/2015/05/27/error-sqlite-database-is-malformed-solved/ , all I can get is a empty database at the end, but Im not a sqlite expert so if anyone has an idea :-)

So please, any help on this matter would be greatly appreciated.

Thank you. (and sorry for my english)

Asked by silou 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

all my bookmarks have disappeared

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Whe… (read more)

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Where did they go? WHY did they go? I want them back.

Asked by Tirsh 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

why were my bookmarks deleted when firefox updated

firefox updated itself today 3/1/2019 and when i came to use it again all my bookmarks have been deleted. there were lots of bookmarks saved but i didnt back them up beca… (read more)

firefox updated itself today 3/1/2019 and when i came to use it again all my bookmarks have been deleted. there were lots of bookmarks saved but i didnt back them up because ive had no need before as they were always there, but not this time. is there any way that i can retrieve them

Asked by samurai1966 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

All of my bookmarks are gone. Firefox wasn't even shut down, only minimized. I had bookmarks earlier today, now they are all gone

Using Macbook Pro. I had my computer sleeping and Firefox minimized. I had bookmarks earlier and a bunch on the bookmarks toolbar....now I have nothing. When I go to vi… (read more)

Using Macbook Pro. I had my computer sleeping and Firefox minimized. I had bookmarks earlier and a bunch on the bookmarks toolbar....now I have nothing.

When I go to view all bookmarks > Import > Restore, I have no dated backups listed at all. Nothing. Has it all been lost? Do I have no Firefox profile backups? Any way to get this information back?

Asked by gtessler 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I just updated firefox and lost access to all my bookmarks previously available in pre-updated firefox. This is unacceptable.

i just updated firefox and lost ALL of my bookmarks. The answers and solutions provided in your forums have been completely USELESS. Never happened with previous updates.… (read more)

i just updated firefox and lost ALL of my bookmarks. The answers and solutions provided in your forums have been completely USELESS. Never happened with previous updates. This is unacceptable. Mozilla should be held accountable if this matter is not rectified immediately. Years of bookmarks gone.

Asked by reallyupset 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Where are my missing BOOKMARKS stored?

I made a backup with MOZBACKUP on Dec 14, 2018. Today I installed the new Firefox Quantum 64.0 Version on my new computer. I logged in with my regular Email adress and… (read more)

I made a backup with MOZBACKUP on Dec 14, 2018. Today I installed the new Firefox Quantum 64.0 Version on my new computer. I logged in with my regular Email adress and normally all files should be inserted into the Firefox Bookmark Folder.

Unfortunately there were missing all bookmarks from the capitals L - O ! which I backuped yesterday on Dec 14 and I do not know what is wrong. After I found out the error, I tried to import all bookmarks again from the MOZBACKUP FILE but there came another ERROR note with "Unsupported file type".

Best Regards and thanks in advance for your help! Susan

Asked by Subischoff1963 1 year ago

Last reply by guigs 1 year ago

  • Archived

My laptop updated to Quantum and I want to go back so I can get my bookmarks back. How do I do this.

My Firefox was going slow and asked me if I wanted to speed it up. I said yes and Ive got Quantum and NO bookmarks. Ive looked in the profile and I dont have a duplica… (read more)

My Firefox was going slow and asked me if I wanted to speed it up. I said yes and Ive got Quantum and NO bookmarks. Ive looked in the profile and I dont have a duplicate and looked in backup and there are no bookmarks. If I go back to the original Firefox will this give me back my bookmarks and if so, how can I go back. I tried a system restore for a few days ago but it hasnt taken me away from Quantum (which may have been the version Ive been on for a while but I dont know when)!!! Please can someone help.

Asked by ann.thomson 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

All my bookmarks including auto backups have vanished. How might I get them back?

Firefox did an update last night and loging in this morning all my bookmarks have disappeared. "Ok, don't panic" I tell myself," go online and find a solution". That is a… (read more)

Firefox did an update last night and loging in this morning all my bookmarks have disappeared. "Ok, don't panic" I tell myself," go online and find a solution". That is all fine except the only profile folder/file I can find is today's. No auto backups in sight. Nothing.

Any ideas please?

Asked by twilko69 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

firefox update wiped out all my bookmarks

Version 63.0.1 wiped my bookmarks out. Please spare me your solution "How to restore Firefox bookmarks" it's nothing, but a loop that explains absolutely nothing...! … (read more)

Version 63.0.1 wiped my bookmarks out. Please spare me your solution "How to restore Firefox bookmarks" it's nothing, but a loop that explains absolutely nothing...!

Asked by Whard 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost all my data, suspect corrupt places.sqlite file, need help recovering and restoring data.

Data loss, suspect corrupt places.sqlite file, need help recovering and restoring data. Reinstalled Windows 10 and Firefox 63.0.1 on new hard drive, still have old data f… (read more)

Data loss, suspect corrupt places.sqlite file, need help recovering and restoring data.

Reinstalled Windows 10 and Firefox 63.0.1 on new hard drive, still have old data files but suspect corrupt places.sqlite file, someone please help recover and restore my data.

Thank you, JChavez

Asked by ChavezJ 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My bookmarks are missing and none of the articles in the help forum solved the issue

Used "refresh" to speed up my browser, lost all of my bookmarks, and have tried every method to recover my 66 bookmarks and they are still not showing in my bookmarks "li… (read more)

Used "refresh" to speed up my browser, lost all of my bookmarks, and have tried every method to recover my 66 bookmarks and they are still not showing in my bookmarks "library" Having tried importing them from back up and converting to HTML files but still not showing in Firefox anywhere.......... please help!

Asked by SimonCheese 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Just upgraded and bookmarks are missing and I've tried alot of fixes without success

When walking through the FF troubleshooting page on missing bookmarks I got to the Library and Restore / Backup Bookmarks and then got the error Unable to Process the Ba… (read more)

When walking through the FF troubleshooting page on missing bookmarks I got to the Library and Restore / Backup Bookmarks and then got the error Unable to Process the Backup File.

Earlier I had tried the Profile change as suggested to "place.sqlite.old and that didn't work.

I did find these files (see screenshot) but I don't know how to use them. Thanks for any help. (I knew I shouldn't have updated!!)

Asked by davidjfay 1 year ago

Last reply by cor-el 1 year ago