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firefox update wiped out all bookmarks and history!

how do I restore history and bookmark files? I have Linux mint 17.7.1 Rebecca. There was a message that there was three updates waiting (one of which was from Firefox).… (read more)

how do I restore history and bookmark files? I have Linux mint 17.7.1 Rebecca. There was a message that there was three updates waiting (one of which was from Firefox). I got the message all three downloaded successfully and I was "up to date". My normal boot up screen was now replaced with a firefox info screen. All bookmarks and history disappeared. I am not familiar with Linux so if there is a restore to prev fix I would be grateful for a step by step fix. This same thing happened on my windows 7 os when I got an update message but that was a simple fix of just restoring to previous day. The Firefox version that is the latest offending # 78.7.1

Thank you rocketguy333@hotmail.com

Asked by rocketguy333 2 weeks ago

Last reply by cor-el 2 weeks ago

After most recent update - I've lost my extensions/add-ons, logins, and the urls in the bookmarks.

The Bookmarks are all there, but the url is missing. None of the extensions (including ones I've paid for are there) The logins weren't there, but are now restored from a… (read more)

The Bookmarks are all there, but the url is missing. None of the extensions (including ones I've paid for are there)

The logins weren't there, but are now restored from a previous install.

What I have done...

1. exported bookmarks to html and checked them out there. They were broken there as well.

2. Refreshed Firefox,

3. Restarted the PC.

4. Uninstalled Firefox (and discovered that I had both X32 and X64 on my machine) - uninstalled both. 5. Reinstalled Firefox x64 (current version 86.0.1)

6. the places.sqlite files from previous restores have the same problem.

I've started to refresh the links for the toolbar which has taken me awhile. I don't want to have to do it for all my hundred's of bookmarks.

Ideally what I'd like to do is uninstall the latest update, look at the bookmarks to see if they are still stuffed, and if the extensions are there. If they are ok, then I want to back the bookmarks to html. Reinstall the update, then restore the bookmarks. (And make a list of the extension names so I can reinstall them).

My guess is either that the sqlite file has corrupted, or the update has changed the file layout for the bookmarks, etc, and it's unable to interpret the links.

Asked by celebkiriedhel 3 months ago

Last reply by FredMcD 3 months ago

  • Archived

5 YEARS OF BOOKMARKS LOST DUE TO LOCKSAFE

Didn't want, Didn't NEED, Didn't want to use firefox ever again. 5 YEARS OF BOOKMARKS GONE, FROM BEING FORCED INTO USING LOCKWISE. Instead of the OLD, tried and true book… (read more)

Didn't want, Didn't NEED, Didn't want to use firefox ever again.

5 YEARS OF BOOKMARKS GONE, FROM BEING FORCED INTO USING LOCKWISE.

Instead of the OLD, tried and true bookmarks system.

Tell me how i can get them back?

go on....you know it's impossible.

"With LOCKSAFE you'll keep your passwords more safe and secure" BS

So go on, how does one STRIP out the LOCKSAFE? How does one revert back to their bookmarks before this person that forced a addon upon us?

Asked by redwolfrz 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Unable to process the backup file

Hello I have a problem when restoring the file from one computer to another, when I want to restore it it gives this error "Unable to process the backup file". I have bee… (read more)

Hello

I have a problem when restoring the file from one computer to another, when I want to restore it it gives this error "Unable to process the backup file". I have been looking for some program that allows me to unzip or remove the data or repair.

I have consulted many forums and videos and I cannot know if the failure is irreparable or is there any way to get the information I have consulted this page but it does not finish working https://www.jeffersonscher.com/ffu/bookbackreader.html

"File name: bookmarks-2020-07-24_1163_gm8tLHmdNSoVAHsxUPQZAg==.jsonlz4; Size: 137303; last modified 24/7/2020 9:46:12 (failed JSON parsing: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data)"

Can anybody help me?

thanks,

Asked by sdiaz.anunzia 10 months ago

Last reply by cor-el 10 months ago

  • Solved
  • Archived

browser problem

When I signed on to my computer this a.m. and clicked on the Firefox icon from my Task Bar (on the bottom of the page) to bring up my homepage, it wouldn't go. I rec'd a… (read more)

When I signed on to my computer this a.m. and clicked on the Firefox icon from my Task Bar (on the bottom of the page) to bring up my homepage, it wouldn't go. I rec'd a msg stating it "couldn't find" a .dll file or something. When I clicked on the icon on my desktop, it started a whole new page - I lost all my "saved" pages and my "favorites" menu was gone! What happened and how can I get my "normal" Firefox page ?

Asked by lbgny58 11 months ago

Answered by Arslan Goraya 11 months ago

  • Archived

I randomly lose bookmarks. I save them to a subfolder and check that they are in fact there. a few days later, gone. Yes, I tried restoring and checked history.

The backup is a week old. The history is incomplete. BUT it was there yesterday. It's happened before, and doesn't seem related to updates. Any thoughts?

Asked by Damit 1 year ago

Last reply by Damit 11 months ago

  • Archived

Bookmarks -> properties are gone!?!

Dear Guys, after the last update... I do not know wich version I got before. But I hate updates and everything is completely different. And then we got it again: After my… (read more)

Dear Guys, after the last update... I do not know wich version I got before. But I hate updates and everything is completely different. And then we got it again:

After my last update I lost all my properties of the bookmarks!?!?! Where can I find them? Or how can I recover them?

Asked by rrieper911 1 year ago

Last reply by Aashish Kumar 1 year ago

  • Archived

My bookmarks are gone. I tried to restore the backups and it says "Unable to process the backup file."

I refreshed Firefox because it kept crashing and loading slowly. My bookmarks didn't come back, and none of the backups will restore. I get the message "Unable to process… (read more)

I refreshed Firefox because it kept crashing and loading slowly. My bookmarks didn't come back, and none of the backups will restore. I get the message "Unable to process the backup file." All the backups have zero bytes, but they show the number of items. There's also a message when I reopen Firefox that says "The bookmarks and history system will not be funtional because one of Firefox's files is in use by another application. Some security software can cause this problem." but nothing else is running. I restarted my computer and it still says that. I tried deleting the favicons.sqlite and places.sqlite files and it made that message go away, but I still got the "Unable to process the backup file" message when I tried to restore my bookmarks.

Asked by helpPleez 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

How can I find my bookmarks?

I have had to reinstall Firefox after a system restore on my lap top and can't find my bookmarks. I note I have two profiles but I can;t find my bookmarks in either. Hope… (read more)

I have had to reinstall Firefox after a system restore on my lap top and can't find my bookmarks. I note I have two profiles but I can;t find my bookmarks in either. Hope someone can help. Getting frustrated. Is there any way I can chat or talk to someone in support?

Asked by Lesley Sullivan 1 year ago

Answered by Lesley Sullivan 1 year ago

  • Solved
  • Archived

Unable to recover bookmarks after update on MAC, nothing has worked!

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is ha… (read more)

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is happening), When I try to import from the Auto-Backups (I did not make manual saves), it says Unable To Recover File.

I have looked in the browser for profiles, and it shows only the one currently in use, no old profiles show.

Any help would be appreciated!

Asked by Rupi 1 year ago

Answered by cor-el 1 year ago

  • Archived

I can't find the bookmarks I had on Firefox. I have looked at the articles,can't figure out what to do. I just want my bookmarks. I really liked Firefox before

Before these changes, when I opened Firefox, I could pull down a menu and see my bookmarks. I can't now and I can't figure out what to do from looking at the articles. I … (read more)

Before these changes, when I opened Firefox, I could pull down a menu and see my bookmarks. I can't now and I can't figure out what to do from looking at the articles. I loved having my bookmarks like that and I don't know where they are. Or how to get them back. I use an iMac OS X 10.11.6

Please help! I'd prefer to remain with Firefox but not if I can't make it work.

Asked by mout_laveau 1 year ago

Last reply by TyDraniu 1 year ago

  • Solved
  • Archived

Can't find my bookmarks

Don't know what I did, but my bookmarks seem to be gone. I went through one process as outlined here and was able to get them, but when I closed and re-opened firefox the… (read more)

Don't know what I did, but my bookmarks seem to be gone. I went through one process as outlined here and was able to get them, but when I closed and re-opened firefox they were gone again. Help would be appreciated.

Asked by Nosepicker 2 years ago

Answered by Nosepicker 2 years ago

  • Archived

This morning my Firefox prompted for an update and adding a mobile phone sync... in the process ALL bookmarks were lost. HELP.

I tried fixes per suggestions, but there is no back-up to back up. All bookmarks are just plain gone. Can anyone help

Asked by PDep 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Bookmark lost

Suddenly one day, I found that many of my bookmarks on the same website are lost. These bookmarks are in one (default name) folder under a folder. I guess it was caused b… (read more)

Suddenly one day, I found that many of my bookmarks on the same website are lost. These bookmarks are in one (default name) folder under a folder. I guess it was caused by a firefox upgrade.

Asked by aeouxy 2 years ago

Answered by jscher2000 2 years ago

  • Archived

where is my bookmasssssssssss??????????

where did you put my BOOKMARKS i had just put some in yesterday and they all disappeared people are asking for me to fill in request come on where did you export them to?… (read more)

where did you put my BOOKMARKS i had just put some in yesterday and they all disappeared people are asking for me to fill in request come on where did you export them to?

Asked by foxit 2 years ago

Last reply by foxit 2 years ago