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  • Archived

Restarted Firefox and my bookmarks (and history) is gone

After recovering files to my C drive from Sandboxie (virtual browser) Firefox no longer shows my bookmarks and history. I see the places.sqlite file and others in the pr… (read more)

After recovering files to my C drive from Sandboxie (virtual browser) Firefox no longer shows my bookmarks and history. I see the places.sqlite file and others in the profile folder. I can't import because I only seem to have a backup from last month and it's a jsonlz4 file. The places.sqlite file is 10M so I know it has all the data I need but how do I get it to load into Firefox?


FYI, Sandboxie is a virtual browser so as bookmarks are added inside Firefox the file is saved in a virtual space. You have to "recover" said files to make them copy to the C drive. I did that before I cleaned out the Sandboxie (which needs to be done periodically to clean out malware and other junk). I then restarted Firefox after doing this and apparently it was referencing another file (that didn't get recovered) when it loaded my bookmarks.

Asked by kimski 5 years ago

Last reply by cor-el 5 years ago

  • Archived

My bookmarks are missing, and the help just flips back to where I started over and over.

I went to help. then missing lost bookmarks, then recover lost bookmarks, then it goes back to lost, and then again to recover. Where can I find them and get them back. … (read more)

I went to help. then missing lost bookmarks, then recover lost bookmarks, then it goes back to lost, and then again to recover. Where can I find them and get them back.

Asked by janvandenhout 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

I cant find bookmarks after reinstalling Win 10. WHere did bookmarks go if FIREFOX was deleted as result of reinstallation?

Earlier today I had to reinstall win 10 to fix performance issues as I was unable to identify issues occuring. I have fixed the issues. But as result FIREFOX App was re… (read more)

Earlier today I had to reinstall win 10 to fix performance issues as I was unable to identify issues occuring. I have fixed the issues. But as result FIREFOX App was removed. And through this process all bookmarks and settings appear to have been lost also. I have attempted to import and or locate bookmarks but the only thing which appears is NEWER INSTALLATION. Is there a way to find all bookmarks from previous FIREFOX used? Please help?

Asked by sureyeah 11 months ago

Last reply by dreamteamkontent 8 months ago

Missing favicons

Some sites are missing favicons making the toolbar useless if I have to use text to identify them. I quit using FF because of this about a year ago as all the solutions o… (read more)

Some sites are missing favicons making the toolbar useless if I have to use text to identify them. I quit using FF because of this about a year ago as all the solutions on here did not work. Seems as though FF could fix this internally as it is not a problem on Chrome, IE, Edge or any other browser I have used. Why can't FF fix what seems to be very simple problem? Came back and it is still a problem. Again all the listed fixes that I have to initiate, have not worked. Why can't FF fix this through an update. I am not the only one who has this issue and it is exclusively a FF problem. Not a computer expert but this seems to be a VERY easy fix via updates especially since it has been an issue for literally years. Don't want to go back to Chrome as I like all that FF stands for, but... Thanks for reading

Asked by mwagner13 4 months ago

Last reply by PSL-MN 1 month ago

  • Archived

bookmarks drop-down triangles size changed

In the bookmarks drop-down menu all the drop-down triangles to the right of my user created folders have become larger. How/where can I adjust their size to match the oth… (read more)

In the bookmarks drop-down menu all the drop-down triangles to the right of my user created folders have become larger. How/where can I adjust their size to match the other triangles on that menu?

Asked by Steve E 7 years ago

Last reply by Sonya Finkey 6 years ago

  • Archived

How can I recover my bookmarks, history, profile?

This is very frustrating. I abuse my Firefox, it's true. I run upwards of 30 tabs on a regular basis and save most pages to my bookmarks. What recently happened, is tha… (read more)

This is very frustrating.

I abuse my Firefox, it's true. I run upwards of 30 tabs on a regular basis and save most pages to my bookmarks.

What recently happened, is that upon starting my computer, my Firefox had no profile, no bookmarks and no history or download history - like it was an new install or something. I have so much important information stored up over years, so it's important that I retrieve my old bookmarks.

I usually just restore old sessions, so the last time I had used it, I just closed normally with an open session of 20+ tabs. I think for the first time, I had also sent in a crash log on that day. I had also installed a week prior to this screw up, an add on which allowed me to duplicate tabs. Of course, it isn't attached to the browser anymore.

Please help.

Asked by Richard11 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

restore session grayed out

FF crashes at least once a week. For at least the past 4 weeks, when I re-open it and try to restore session, all the pages open as "blank". In History, "restore session"… (read more)

FF crashes at least once a week. For at least the past 4 weeks, when I re-open it and try to restore session, all the pages open as "blank". In History, "restore session" is grayed out. I've looked through the articles here about restore session, and looked at the suggested solutions and tried the ones that are relevant. Nothing worked. I suspect the problem lies in the profile but I can't find a step-by-step answer how to fix the profile saving the session correctly. I don't even know if this is the problem, but every other solution was wrong.

Asked by ikonoklast61 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Why does Firefox unsort my bookmarks menu everytime it syncs with my other computer?

I am a bit compulsive about my bookmarks being alphabetically sorted. I keep them that way. It is unbelievably annoying that every time Firefox syncs my devices they get … (read more)

I am a bit compulsive about my bookmarks being alphabetically sorted. I keep them that way. It is unbelievably annoying that every time Firefox syncs my devices they get de-sorted. What is up with that? I have turned off sync on both computers, sorted the list, and turned sync back on for each computer and it IMMEDIATELY removes the sorting and leaves the list in order to the date entered.

Thanks for any help I get... Mike

Asked by RMikeS 3 years ago

Last reply by Julie Peterson 3 years ago

  • Archived

How to put the Bookmarks toolbar on top, above the tabs

I want to place the Bookmarks toolbar above the tabs as I have had for many years. It is more logical/intuitive for me to select the bookmark and have the tab open below … (read more)

I want to place the Bookmarks toolbar above the tabs as I have had for many years. It is more logical/intuitive for me to select the bookmark and have the tab open below the Bookmarks toolbar as my eyes are moving down the page.

Asked by amaloney 3 years ago

Last reply by Jimeana 2 years ago

  • Archived

Two different sets of bookmarks, and I want to make sure the best one wins. How?

I have different bookmarks sets on my two PCs, one correct (A), the other full of holes and missing files (B). In addition despite being told in the user interface that … (read more)

I have different bookmarks sets on my two PCs, one correct (A), the other full of holes and missing files (B). In addition despite being told in the user interface that the PCs synced an hour ago, they haven't.

I try to follow https://support.mozilla.org/en-US/kb/sync-your-firefox-bookmarks-history-passwords-and-#w_step-1-unlink-all-of-your-devices-from-the-old-sync but fall down at the first hurdle:

"Click the menu button Fx57Menu and choose Options. Select the Sync panel. "

But I don't see a Sync panel.

Similarly there are frequent instructions such as:

"On a computer:

   Click the menu button New Fx Menu and choose Sign in to Sync and follow the instructions to create your account. "

There is no Sign in to Sync on my computer, despite my having logged in to Firefox Sync and being told that my PCs are syncing.

Odd.

Anyway, assuming that someone can point me in the right direction on this puzzling connundrum, I still have the problem of two very different bookmarks sets, A and B. I don't want B to pollute A, in fact I would like A to overwrite B. How to ensure that happens?

Asked by matthewmontagupollock 2 years ago

Last reply by markhammond 2 years ago

  • Archived

Bookmarks toolbar will not show despite doing the right things

I have selected the option to show the bookmark toolbar in the right click menu in blank space, and also in the customize window. I have used this many times on its own … (read more)

I have selected the option to show the bookmark toolbar in the right click menu in blank space, and also in the customize window. I have used this many times on its own and in combination with restarting and logging off. The bookmark toolbar will not display. The bookmark toolbar is available through the bookmark menu but I want to see it as a toolbar.

By the way the option to show/hide the menu bar works correctly.

I've disabled all plugins but no improvement.

Yesterday I accepted a Firefox update and it's now on 61.0.2 (64bit)

Today I did a malware scan and it found three PUPs but no improvement after removal.

Please help. Thanks

      • Edit

I have just noticed that the bokmark toolbar shows on a private browsing window but not the normal window.

Asked by Jay364 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Some favicons do not appear in bookmarks toolbar

I have returned to Firefox after a long hiatus. I imported my bookmarks from Chrome and recreated the bookmarks toolbar. After clicking on each one, most of them populat… (read more)

I have returned to Firefox after a long hiatus. I imported my bookmarks from Chrome and recreated the bookmarks toolbar. After clicking on each one, most of them populate with their favicon, but a few do not. Any idea why? The icons do appear on the tab. This is a brand new installation so I can't imagine that clearing the cache would help.

Asked by phdarch 8 months ago

Last reply by cor-el 7 months ago

  • Archived

The bookmarks sidebar works fine when I tick to view it in Bookmarking Tools, but not the toolbar. I'm on Linux Mint.

I've followed all the advice I can find which typically tells me how to access the bookmarks toolbar menu, and to tick it. It seems like something other than that as, lik… (read more)

I've followed all the advice I can find which typically tells me how to access the bookmarks toolbar menu, and to tick it. It seems like something other than that as, like I say, the sidebar work just fine, but not the toolbar. I'd love to get this fixed!

Asked by estif69 8 months ago

Last reply by jscher2000 8 months ago

  • Archived

Can't sync my data from my mobile to my desktop

I re-installed my firefox on my PC, and tried to sync my data back to it from my Android device. The data won't sync because of a wrong recovery key. I have my recovery k… (read more)

I re-installed my firefox on my PC, and tried to sync my data back to it from my Android device. The data won't sync because of a wrong recovery key. I have my recovery key and I know its the right one. How can I move my data from my Android device to my PC safely.

Asked by Mide 7 years ago

Last reply by saschanaz 7 years ago

  • Archived

Why aren't all my bookmarks displayed anywhere at all?

Firefox displays a maximum of 6 bookmarks (5 under "All Bookmarks") and they are not even the most recent. It's been this way since I started using the program two years… (read more)

Firefox displays a maximum of 6 bookmarks (5 under "All Bookmarks") and they are not even the most recent. It's been this way since I started using the program two years ago. I've followed the directions about making and finding bookmarks. The only way to use more bookmarks is to use Explorer and copy and paste the URL. Thanks for your help.

Asked by jenny08 5 years ago

Last reply by cor-el 5 years ago

  • Archived

I seem to have lost heaps of bookmarks when Exporting/Re-Installing/Importing. What has happened? and How do I recover them?

So I recently exported my bookmarks, put them on a external hard drive, then re-installed Windows. Windows was getting slow, my anit-malware software wasn't fixing it, so… (read more)

So I recently exported my bookmarks, put them on a external hard drive, then re-installed Windows. Windows was getting slow, my anit-malware software wasn't fixing it, so I performed a re-installation. Which I've done before without any problems. I then re-installed Firefox and imported my bookmarks back into Firefox. But this time not all of them returned. I only got about 1/2 of them. I tried Importing again and this time I got some of the ones that were missing the first time, but it still didn't contain all of them. The 2nd import didn't have all of the same folders as the first either, which were placed below the 1st import. So now my bookmarks are jumbled and I'm still missing a 1/4 of them. Most of the bookmarks that I still can't recover were in the Unsorted Bookmarks section if that helps at all. But there may be many more missing. I can't tell... as it would take me a long time to check, as I had many bookmarks and without a copy of the original list I would struggle to remember them all. I looked through the Bookmarks HTML file and still don't see all of the websites that I know were originally there. In fact it just looks like a copy of the 2nd Import that I got. So I don't even know what happened to the websites I got from the 1st import? Where did THEY go?

Can anyone help? I am very confused. I don't know where I went wrong (Exporting, Re-Installing, Importing etc)

I would like to recover all of my Bookmarks if possible. But also figure out what happened, and how to prevent it. So this doesn't happen again to me or other Firefox users.

Thanks you

Asked by JayD22 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Bookmarks: "Sort By Name"--Why can Firefox not remember this setting?

I sorted by name a while back and today I add bookmarks and they are at the bottom of the Bookmarks Menu. Do I have to resort them every time I add one? Also, I keep o… (read more)

I sorted by name a while back and today I add bookmarks and they are at the bottom of the Bookmarks Menu. Do I have to resort them every time I add one?

Also, I keep on seeing these useless "Unsorted Bookmarks" and "Recent Tags" and "Bookmarks Toolbar" wasting space and distracting me. I want 1 Bookmarks area for everything. So simple. So logical. So easy to manage. 1 folder with lots of subfolders. Like anybody organizes anything. Is this possible? Who even uses Toolbars? People with Amnesia? Who can't remember keyboard shortcuts you use time and time again? With each revision software just treats us as if we have less and less brain power. Its a disturbing trend these days.

If web designers made cars they'd forget to install a steering wheel. There's an enormous lack of common sense in tech today. Its like they design by principle with a computer but don't actually use it to hone the design.

Asked by moz2u 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Size of Bookmark window: Can it be increased?

When you hit Control_D a window pops up. Now say you want to be organized and instead of throwing this into the pile at Unsorted Bookmarks you actually want to place it … (read more)

When you hit Control_D a window pops up. Now say you want to be organized and instead of throwing this into the pile at Unsorted Bookmarks you actually want to place it somewhere specific, the general way seems to be to click: Folder then Choose then scroll down to the folder/subfolder and hit OK.

If you have thousands of bookmarks like I do this is hard to do in the tiny window offered. It would be great to have it much larger - better yet, full screen.

Also it would be great to be able to do this without wasting time with the rodent (mouse). It seems impossible to insert a bookmark this way without involving the mouse.

I often wonder if it might be better to just simplify everything and use a text based bookmarking system with a text reader like Word, Libreoffice, Wordpad or Jarte that can launch your browser from an URL in a DOC or RTF document. Most of these programs can sort alphabetically as well! Folders, subfolders and text documents could organize everything. It could be read or copy and pasted from with any browser. It wouldn't be as seamless as having it integrated with the browser of course. It would have a huge advantage if you're working on different platforms and different machines. Everything can read text after all. As a last resort you could just copy and paste the text of the URL's. You could also add your own notes and it would display exactly how you wanted it, not some software designer who rarely seems to have their mind planted in reality.

Asked by moz2u 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

All bookmarks have disappeared. All functions related to bookmarks do not work.

Closed Firefox to update Adobe Flash. When restarted, all bookmarks were gone, and could not be restored from backup, imported (from .json file, .html file nor Google Chr… (read more)

Closed Firefox to update Adobe Flash. When restarted, all bookmarks were gone, and could not be restored from backup, imported (from .json file, .html file nor Google Chrome) or even manually added. The skin was also deactivated, but, at least, it could be reactivated manually. As for the bookmarks, all bookmark-related functionality has ceased to function, and all data seems either lost or unreadable. Browser history was unaffected, but tab groups were mashed up into one. Tried restarting Firefox, restarting PC, reinstalling Firefox, replacing all Firefox files with backup, etc. Nothing is working. Nine years of bookmarks are at stake and I really don't want to migrate to Google Chrome. Is there a way to fix this?

Asked by LRM27 3 years ago

Last reply by jscher2000 3 years ago