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Missing bookmarks, history and downloads

Updated version of Firefox as recommended. ALL history, bookmarks and downloads are missing! How do I restore to MacBook. I tried steps listed but nothing has worked. Ve… (read more)

Updated version of Firefox as recommended. ALL history, bookmarks and downloads are missing! How do I restore to MacBook. I tried steps listed but nothing has worked. Very frustrated

Asked by juliefritzklein 2 days ago

Last reply by cor-el 1 day ago

My bookmarks and history are gone

My bookmarks and history are gone. There is a red banner across the top, which reads, "The bookmarks and history system will not be functional because one of Firefox's f… (read more)

My bookmarks and history are gone. There is a red banner across the top, which reads, "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." No matter what I do, I can't seem to get either fixed.

Asked by mssr7 3 days ago

Last reply by FredMcD 3 days ago

Missing "show all bookmarks"

"Show all bookmarks" seems to have vanished. How can I get it back, so I can back up my bookmarks? Or is there another way to do that? (Should have been clear about this:… (read more)

"Show all bookmarks" seems to have vanished. How can I get it back, so I can back up my bookmarks? Or is there another way to do that? (Should have been clear about this: no problem finding the library symbol, opening the bookmarks toolbar or opening the bookmarks sidebar. However, the "show all bookmarks" entry is missing from the sidebar. The main headers on the sidebar are "bookmarks toolbar", "bookmarks menu", and "other bookmarks". "Show all bookmarks" is not a header and I cannot find it in any of the others. If I search for it in "search bookmarks", nothing emerges.)

Asked by saalman211 4 days ago

Last reply by cor-el 4 days ago

Recovering bookmarks

On my Mac, I deleted Firefox and all of its orphan files using AppDelete, then reinstalled Firefox. Is there any way to recover my bookmarks? I still have some Firefox fo… (read more)

On my Mac, I deleted Firefox and all of its orphan files using AppDelete, then reinstalled Firefox.

Is there any way to recover my bookmarks? I still have some Firefox folders in my Trash folder as shown in the attachment.

I'll appreciate your help.

Harvey

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Harvey Rawn 4 days ago

Last reply by jscher2000 4 days ago

why firefox push ads on my bookmarks?

I'm using firefox 82.0 (64 bit) and I haven't added this bookmark before(look at images).But it appeared today. It's a link to https://s.click.taobao.com/rFGLKvu ,A shopp… (read more)

I'm using firefox 82.0 (64 bit) and I haven't added this bookmark before(look at images).But it appeared today. It's a link to https://s.click.taobao.com/rFGLKvu ,A shopping site like Amazon Is that because I am using a localized firefox?(Chinese version) But I downloaded it from mozilla.org

Asked by wwwwyccom 6 days ago

Last reply by FredMcD 5 days ago

ACCIDENTAL DELETION OF BOOKMARK FOLDER

How can I restore or get back a folder in my bookmarks that had ALOT of favorite sites in it? I was in my bookmarks and accidentally deleted a ENTIRE folder of bookmarks… (read more)

How can I restore or get back a folder in my bookmarks that had ALOT of favorite sites in it? I was in my bookmarks and accidentally deleted a ENTIRE folder of bookmarks (probably 100 saved websites). I dont remember when the last time I did a BACKUP of my favorites folder and I think that I added websites to the folder just within the past week. How can I get them back? There is no "Recycle bin-type thing to restore from. HELP!

Asked by Erin & Symba girl 6 days ago

Last reply by FredMcD 5 days ago

FireFox 82.0 Exporting bookmarks

FireFox 82.0 Exporting bookmarks -- How ? I like to keep a copy on my computer . I do not wish to do a SYNC . Why do I need to do a SYNC -- I like to keep my info to m… (read more)

FireFox 82.0 Exporting bookmarks -- How ? I like to keep a copy on my computer . I do not wish to do a SYNC .

Why do I need to do a SYNC -- I like to keep my info to me and not all over the internet /cloud .

Asked by UgotNO1 1 week ago

Last reply by jscher2000 1 week ago

firefox bookmarks

hi from italy, i'm having a problem with the bookmark's backup file. after the windows update all my bookmarks are gone, and i can't even save new ones i've followed the … (read more)

hi from italy, i'm having a problem with the bookmark's backup file. after the windows update all my bookmarks are gone, and i can't even save new ones i've followed the guide for the backup file for my bookmarks, but when i click it, the message "unable to restore backup files" appears, "Impossibile elaborare il file di backup." in italian. i don't know what to do, i'm everything but a computer guy, i saved some important sites and now i can't find them, i really need your help thanks

Asked by giuliorosati98 1 week ago

Last reply by cor-el 1 week ago

Missing favicons

Hi - Some of my bookmarks are missing their favicons (like Southwest Airlines, WalMart). I just get the generic globe favicon for them. I've tried deleting the bookmark, … (read more)

Hi - Some of my bookmarks are missing their favicons (like Southwest Airlines, WalMart). I just get the generic globe favicon for them. I've tried deleting the bookmark, reloading, renaming, clearing the cache, etc., but nothing works. How do I get these favicons to appear?

Asked by shawn15 1 week ago

Last reply by cor-el 1 week ago

Lost bookmarks

I have lost all of my bookmarks and the bookmark categories I made for my toolbar. When I go to "backup" they aren't there either. This happened after my laptop froze, I … (read more)

I have lost all of my bookmarks and the bookmark categories I made for my toolbar. When I go to "backup" they aren't there either. This happened after my laptop froze, I restarted it, and was asked to sign in to my Firefox account upon opening up the browser.

Asked by jmwhiteh15 1 week ago

Last reply by cor-el 1 week ago

I lose open tabs and pinned tabs if I close the basic FF window first (for example, the private window remains active)

hi FF lose all open and pinned tabs if I close the basic FF window first (for example, the private window or other window remains active) Can anything be done about it? … (read more)

hi

FF lose all open and pinned tabs if I close the basic FF window first (for example, the private window or other window remains active)

Can anything be done about it? Manually re-creating all (more than few) pinned and lost tabs takes a really long time :(

Piotrek

Asked by myszoor 1 week ago

Last reply by cor-el 1 week ago

Lost all my bookmarks, tabs, history, etc. Cannot sync for some reason

Good day! Today I have opened Mozilla Firefox as usual and for some reason, everything was gone, by everything I mean EVERYTHING, no logins, no passwords saved, no bookma… (read more)

Good day!

Today I have opened Mozilla Firefox as usual and for some reason, everything was gone, by everything I mean EVERYTHING, no logins, no passwords saved, no bookmarks (I had probably around a thousand of them) no search history, nothing, I was trying to restore my previous session (with more than 100 tabs open... yeah I know) and nothing happened. For some reason the starting page was Yahoo instead of my normal Google search page... but I don't think it was that typical virus that replace everything with Yahoo and makes it impossible to change it back, because I was actually able to change the starting page back to google without any problems and my Malwarebytes didn't detect anything, so I am absolutely baffled as to what happened. I was trying the sync service but it doesn't work at all, nothing is restored. It's almost like someone broke into my account synced with everything and then erased it all from the server... is it even possible? Or could something overwrote or replace the Mozilla Firefox files on my computer? Where should I look for my original files, settings, saves, etc. on my computer, maybe something has been saved? Maybe I can find something? Please help, it is really painful to lose thousands of websites that I had saved and organized in many different bookmarks and folders.

Kind regards, Simon

Asked by subete999 1 week ago

Last reply by FredMcD 1 week ago

Not bookmarks after update 81.0.2 64 bit. Recovery pssw and other.

After today's update, all the bookmarks of all pages and their pssw have disappeared. How can I recover from the previous version? This is the second time you have combin… (read more)

After today's update, all the bookmarks of all pages and their pssw have disappeared. How can I recover from the previous version? This is the second time you have combined this problem. I use Firefox for work, and those bookmarks are basic to me. I await news for the recovery. Italian language possible?

Asked by marinokermac 1 week ago

Last reply by FredMcD 1 week ago

Bookmarks lost after Firefox updated

Firefox updated on Oct 13, 2020. On Oct 14, 2020 bookmarks are not displaying. Instead, there's an error message: XML Parsing Error: no root element found Location: chrom… (read more)

Firefox updated on Oct 13, 2020. On Oct 14, 2020 bookmarks are not displaying. Instead, there's an error message: XML Parsing Error: no root element found Location: chrome://browser/content/places/bookmarksSidebar.xhtml Line Number 1, Column 1:

Is this problem my computer or the Firefox update? And, more importantly, how do I get my bookmarks back??? Thanks!

Asked by flyer70clw 1 week ago

Last reply by FredMcD 1 week ago