Firefox Support Forum

I want to understand how and why it happens and mostly how can I stop that to happen again. It's really frustrating that I have to keep my computer on 24/7 so I wouldn't lose anything on here...

Hello, I have a problem that keeps randomly occurring. Firefox will "pop", I'll get a message in a typeface that looks like it's 1995, saying that a secure connection can't be made. The firefox logo in my bottom toolbar changes to an very old version of the logo. Then when i reopen firefox, everything has gone, all history, bookmarks, favorites.. I'm running Mac 0s mojave 10.14.6 No folder with previous firefox info shows up on my desktop. It's just game over.

If I can't find a solution, it's time to look for another browser as this is now unworkable. Any help gratefully received. Thank you!

My Bookmarks folders somehow have been duplicated many times. Don't know how to fix it. I need to remove all but the original set of bookmarks but can only do one at a time. There are hundreds if not thousands if them. How can I get rid of all but one set? Thanks!

Attempting to find some HELP period is next to impossible using this setup as you have it set. Finally found what was said to be a "SOLUTION" and it did NOT work for my setup, NO HELP at all! I also posted a possible work around for the additional issues with that one problem with the "Other Bookmaks" as it will NOT allow me to DELETE that folder. On top of this issue, every now and then that "Other Bookmarks" duplicates itself and I have had eighteen or more copies of that folder, if any one of those extra copies is removed they are all removed including the one copy that cannot be removed is "STRIPPED" of any saved bookmarks within that folder.

I recommended that anyone with this issue to create a special bookmark folder to save any bookmarks within that "Other Bookmarks" folder before removing any of the copies and save your bookmarks from that "Other Bookmarks" folder. Now I cannot find my original posting to see if there are any updates. When doing what you call a search for FIREFOX only still comes up with over 2K entries and cannot take the time to review them all. This system is a NIGHTMARE to use to find anything. 'd' "LoneWonderer"

When I add a bookmark Firefox puts it in either "Other Bookmarks" or "Bookmarks Menu". Having to hunt in two places for new bookmarks is infuriating. How do I get the programmers to add an option in about:config to remove or disable "Other Bookmarks" so that new bookmarks are just added to "Bookmarks Menu" like they should in a normal world?

Somehow Other Bookmarks drop down menu was added to bookmarks toolbar - how can I remove it?

It was never there before. I arrange my Bookmarks Toolbar so that only the icons are in the toolbar. Somehow the Other BookMarks drop down menu has appeared on the right end of the bookmarks toolbar after the overflow double arrow. 

I tried everything to delete it but it remains there. It's taking a lot of space on the toolbar and I dislike it.

An "Other Bookmarks" labeled icon mysteriously appeared on my Bookmarks Toolbar. It sits just beyond/ to the right of the double overflow arrows. It's still in its normal place when I open the bookmarks, but that link sits there, taking up space. (It was never there before this evening.)

How do I remove it from that position? Can I simply delete the link? Or will that delete the entire Other Bookmarks folder/ the bookmarks within it?

How did it get there? How can I prevent its return? Please note my User Name when replying. Tech-speak is a foreign language which I have never studied.

I installed the latest update today. Jan 12. I lost all my bookmarks. This also happened the last time there was an update a few months ago. Maybe 100 bookmarks collected over 15-20 years gone.

I didn't even want an update.

Thanks

can see bookmarks bar, when escaped full screen. But the same is not true when I do fullscreen toggle, even when I added authide false in about:config(as evident in 2nd screenshot)

Ctrl+o did open the sidebar, but ctrl+shift+b don't Show/hide the Bookmarks toolbar, on Win10 firefox84 works fine. I check systems keyboard shortcut and ctrl+shift+b isn't registered at all.

How do I Restore deleted toolbar file?

I accidentally deleted a tool bar file folder with a collection of links within it. I would like to know how I can restore it.

Whenever I close and reopen Firefox now, my bookmarks do not come through and I can't restore the tabs that were open. Is this because Firefox now requires you to sign in? (I really don't want to do that.)

Happy New year! I found out I have a lot of unnecessary bookmarks in My other bookmarks file. Can I suppress the section and redo another one? It would be easier than individually suprressing each which is a big chore. Thanks in advance. L

When I logged in this am. The Bookmarks File folder named OtherBookMarks was on my Bookmarks Toolbar. I don't want it there and I cannot move it. It also appears under the in the Bookmarks Tab where All Bookmarks are.

How do I remove it from the Bookmarks Toolbar. Thank you.

So, I just noticed today that my bookmarks section is acting oddly. Normally it brings up the option for where to send a bookmark. But randomly, I've seen it suddenly switch to just defaulting to the last bookmark location. For example, I want to bookmark something in a bookmark folder I have specific for things related to writing, but when I go to bookmark the site, the first thing that comes up is the location I created for youtube videos. What exactly is going on here, and how do I fix that?

1. Have you tried to move bookmarks from a folder to another or tried to create new folders since the update 84.0.1?

I can't move bookmarks for example from "Other Bookmarks" to "Bookmarks Menu" and I can't create new folders since the update 84.0.1. Nothing happens. Occasionally something happens, but when I restart Firefox, every changes have gone! This is weird. New folders are gone and bookmarks are where they use to be!

2. The "Other Bookmarks" folder is really annoying. What other bookmarks? Why you people decided behalf of me what folders do I need? If I wanted a folder "Other bookmarks", I would created it myself. That's also why I tried to move bookmarks from "Other Bookmarks" to "Bookmarks Menu" but nothing happens.

3. Now some people have decided that they put the Other Bookmarks folder to the Bookmarks Toolbar! Now the Other Bookmarks folder is in two places at the same time! Are you crazy? And I can't even move bookmarks from the Other Bookmarks folder.

4. I did this:

"Try to set browser.toolbars.bookmarks.2h2020 = false + restart."

https://support.mozilla.org/en-US/questions/1311062#question-reply

That will remove the Other Bookmarks folder from the Bookmarks Menu but I still can't move bookmarks or create new folders because of the update 84.0.1?

(edited to fix Firefox version from 80.0.1 to 84.0.1 - c)