Firefox Support Forum

I am joining a Yahoo fantasy league. To support an on-line draft, the Yahoo website instructed me to download an extension (something I have done safely before with other sites). Well, instead of it being an extension, it turned out to be Google Chrome, which made itself my default browser. I uninstalled the Chrome but it did something to my Firefox app that I no longer have my bookmarks which are very important to me. What can I do to get my Firefox restored.

When I start Firefox for the first time, and click Bookmarks, it takes a little while to respond and populate the bookmarks list.

I've created a video to show the problem. You'll see that when I clicked Bookmarks, it becomes unresponsive for a sec or so before slowly populating the list.

I'm not sure when it started, but it was recently. What can I try to troubleshoot it? It behaves the same way in Firefox Safe Mode.

Hello! Bookmarks disappeared in Mozilla Firefox after updating. For some unknown reason, they are not restored from the backup, although it is indicated that they have been saved (22 items). What to do in this situation? Thanks.

After the last FF update I cannot save anything to my bookmarks. Instead , it outs them just below the tool bar. I want to be able to save them like I used to. Please tell me how . Thanks ,

Hey! I was wondering how the bookmark sync works like when I set it up; I have everything synced across my devices apart from bookmarks, because I was a bit afraid of this step. I do have important bookmarks on my laptop, more dedicated to work, and other important bookmarks on my PC, more about private life. If I select sync now, will some of the bookmarks be deleted and overwritten? How can I choose which bookmarks will have the priority or what to pick? (I have multiple folders with many dozens of bookmarks in each, so it's a complex system and nothing I would easily recreate) I would greatly appreciate your help! <3 Thanks

Both my History and Bookmarks have disappeared. "File is being used by another..bla..bla" "Your antivirus may be interfering with your History & Bookmarks". Firefox "help" says to create another data base via my profile page. *That feature does not exists ** How a bout a quick fix link? Or do I have to dump Firefox and use another browser??

I have an issue now that I did not have in the past. I backup my bookmarks to a JSON file. And save it to my OneDrive. I then go to another computer and open my OneDrive. The new file shows up. And I import my newly backed up bookmarks. I get the usual warning.... this will overwite etc...... I import.... I get a load of rubbish. This was how I always moved my most current bookmarks between computers. Something has changed in Firefox. Any explanation and help is appreciated. Thanks. [email]@yahoo.com

For example, in a bookmarks folder I have 200 bookmarks. is it possible to get from the beginning to the end faster than scrolling? In edge there is a bar on the side to move quickly up and down

Neither of the cited solutions in the support articles, regarding the recent sudden demolition of bookmarks, work, and the articles do not offer a how-to-escalate option.

When surfing from Menu > Bookmarks > Manage Bookmarks > Library arrows, it does "successfully" recognize a July 15 backup copy existing, but when clicking on it, it only brings up an error message saying "unable to process."

When going instead to Firefox Help > More Troubleshooting > Profile > Show in Finder, it again finds the same July 15 backup, but only produces an error message saying that no document can be opened. It offers generic referral to the entirety of the Apple Store and entirety of all existing applications on the hard drive, that already didn't step up to open it, but no clue as to what opening Firefox's own proprietary reference actually requires, or who to ask if the user fails.

This is a catastrophic result for bazillions of users, especially any involved in research or use of deep websites in which the shortcut-route or source-reminder bookmarks were harvested over time in a way that isn't easily reconstructed from "accounts" or emails or notes. Why in the world would anyone think it wise to make the default browser setting automatically "upgrading" by wiping out all accumulated user data without any warnings to the user to first do a manual backup of personal data, such as by exporting all existing FF bookmarks into another browser first and then manually making whatever additional transition or re-import FF wanted? Had I known I needed to have made a lot of notes in order to have backup at all, I would have... or would have picked a safer browser to rely on, if auto-update wipe-out risk is to be the "normal" given environment now. Bookmarks are not just frivolous things for a fair number of folks.

Heartsick. Hoping there's still a third route for restoring, beyond the total loss and brickwalls experienced so far.

I tried to import saved data and bookmarks as usual from Chrome and miserably failed both on macOS and Windows 10 (using the steps as shown in the attached screenshot). Reproduced on Firefox 90.0.2.

Any tips on how to fix that? Sure, I could export all the bookmarks in a HTML file and import it later, but it does not include saved logins nor history.

Hey, I had a site of Buy scissors online. I want to create bookmark in firefox. But, Due to some reason I can't do that. Kindly help me.

Is there anyway to restore the format (compactness) of the Bookmark Menus without setting the Automatic Updates to not automatically update and then downloading the 88.0.1 version? I hate to not have the Automatic Updates, for obvious reasons, but don't want to use the double space of the Bookmarks even more.

Hi, This is from loooong time a very seriously problem of Firefox. When you are trying bookmarking link, the window doesn't give a possibility to resize. It is a very useful. Can Firefox team sorting this malfunction, please?

My system Linux, Manjaro.

Thank you.

Hi! I have been a Firefox user on PC/Windows for a long time, years, and had quite a lot of bookmarks. One day, while various FireFox updates were happening, I noticed something, I think it was a popup, saying something to the effect that all your bookmarks will be deleted. Huh!? Couldn't click on anything to stop the install. And after computer restarted, all the bookmarks were gone from FireFox, meaning when I go to the bookmarks button, nothing shows anymore. What happened? They are really gone or where to find a backup to get them back again? I don't recall ever backing them up on purpose, so if there was a backup, it would have been an automatic thing. Please give input. Thank you!