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How do I contact Mozilla Firefox to ask if I'm able to get my profile backup off their cloud server?

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server? Windows 10 would not update so I contacted Microsoft Support an… (read more)

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

Asked by AlatorreInWA 8 hours ago

Last reply by AlatorreInWA 19 minutes ago

Searching for bookmarks in the address bar don't show up expected results

Hello, Whenever I search for a particular bookmark in the address bar, the first result is the general URL address of the bookmark (which I don't want) and the second is … (read more)

Hello,

Whenever I search for a particular bookmark in the address bar, the first result is the general URL address of the bookmark (which I don't want) and the second is the bookmark (which I want) : https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-10-18-05-34-48-9d41d0.png

Searching * steamdb doesn't really help, because the bookmark I want is still the second result after the search engine suggestion : https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-10-18-05-39-15-2031ad.png

This issue affects all my bookmarks, not only this one.

I know I just have to hit the down arrow key to access the bookmark, but it would be infinitely more convenient if I could disable the first result (the general URL address of the bookmark).

Asked by smalltheif 4 days ago

Duplicate Bookmark entries

Win 7 Pro, 64-bit, FF 81.0.2, 32-bit. It appears that FF will not permit me to enter a duplicate bookmark. However, there are times when I would like the same bookmark t… (read more)

Win 7 Pro, 64-bit, FF 81.0.2, 32-bit.

It appears that FF will not permit me to enter a duplicate bookmark. However, there are times when I would like the same bookmark to appear in more that one location. Is there a way to do this?

Asked by LesF 4 days ago

I have two copies of my bookmarks

As I scroll down through the bookmarks in the sidebar I eventually come to a point where the bookmarks repeat. Can someone tell me what might have caused this? Is there a… (read more)

As I scroll down through the bookmarks in the sidebar I eventually come to a point where the bookmarks repeat. Can someone tell me what might have caused this? Is there any way to clean this up (like deleting one of the sets)?

Jim B.

Asked by jimbir 3 days ago

Bookmarks

My laptop died and I had to get an adapter to use my hard drive as an external. I'm wondering how I can get my old bookmarks onto my new laptop. Thanks in advance, Michel… (read more)

My laptop died and I had to get an adapter to use my hard drive as an external. I'm wondering how I can get my old bookmarks onto my new laptop.

Thanks in advance,

Michelle

Asked by sassie2u 3 days ago

Bookmarks disappeared after comp reset

Hi there, I reset my computer to the factory settings and I thought that my google account will hold all my saved bookmarks, that I need only to sign in and find them aga… (read more)

Hi there, I reset my computer to the factory settings and I thought that my google account will hold all my saved bookmarks, that I need only to sign in and find them again in the bookmark manager. I can't find them anymore and there is no backup file as the comp was restored. Is it possible to get them back somehow? Some of them were quite important. Thank you very much.

Asked by dosztalmonika 2 days ago

Bookmark consolidation

Firefox is my default browser. It’s bookmark manager is incredible! However, I have many Firefox (and other browser) exported files I need to consolidate. The Firefox boo… (read more)

Firefox is my default browser. It’s bookmark manager is incredible! However, I have many Firefox (and other browser) exported files I need to consolidate. The Firefox bookmark manager is so good I can drag and drop bookmarks from these other files into Firefox.

I want to consolidate these bookmarks using the Firefox bookmark engine, but not by interfering with the bookmarks currently in Firefox. Also, since this will take a while, I don’t want to export my current Firefox bookmarks; clean out my current bookmarks; and spend the next two weeks using other browsers while I employ Firefox to clean up my bookmark situation.

Three Questions 1) Can I bring up another/unique Firefox window (like an earlier version; a separate window; a second install that I can open/close separate from the install I’m using now) that I can scrub clean of all bookmarks use it to rebuild all my bookmarks by dragging/dropping bookmarks from my many saved .html bookmark files--WITHOUT MESSING WITH MY CURRENT BOOKMARKS? 2) Alternatively, is it possible to just install the Firefox bookmark engine, separate from the Firefox browser? 3) Also, is there a simple way to instruct Firefox’s bookmark manager to delete duplicate bookmarks?

Thanks

Asked by jar22jar 2 hours ago