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Accessing Microsoft Office after a download

Why after a Firefox upgrade can I no longer access my Microsoft 365 account. I get the log in page from my saved Bookmark, I log on , I then inoput the second tier pin co… (read more)

Why after a Firefox upgrade can I no longer access my Microsoft 365 account. I get the log in page from my saved Bookmark, I log on , I then inoput the second tier pin code texted to my phone, but the page then stalls and goes no further . It did yesterday, and the only thing that's different is that today I had a Firefox upgrade pushed when I opened up ??

Asked by BrianD2707 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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I'm going insane with this this Firefox

I was using Firefox on a 2015 Macbook Air for the longest time and I was perfectly happy with it. It saved my bookmarks, history, and the handy little bookmark toolbar at… (read more)

I was using Firefox on a 2015 Macbook Air for the longest time and I was perfectly happy with it. It saved my bookmarks, history, and the handy little bookmark toolbar at the top of the page that I could just click my top visited websites. I just upgraded to a new Macbook Air and installed Firefox again because I was so happy with it before. Well, now it's terrible and I wish I could install a later version. I started it up, saved certain websites for my bookmarks and put my most visited websites up at the top of the page (enabled bookmark toolbar). I thought all was well until I exited out and started Firefox again. All of my information was gone, including my bookmarks and bookmark toolbar. There's an option to create a Firefox account, so I did that thinking it would solve the problem. Repeated all steps from before with my bookmarks. Exited out and started Firefox again, everything gone. Noticed I was signed out of my account, signed back in; everything gone. Also, same annoying startup pages as if I had just downloaded it.

This is so infuriating! I want to keep using Firefox because I liked it so much before, but not if these crap keeps happening! I'm hoping to get a solution, otherwise I guess I'll just have to start using Safari.

Asked by smarshall7 1 year ago

Answered by Wesley Branton 1 year ago

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Bookmarks missing after update to Firefox 77.0.1

My browser updated automatically and without warning today. It asked me to create a new user profile because it had none and once I open it my bookmarks are all gone. Onl… (read more)

My browser updated automatically and without warning today. It asked me to create a new user profile because it had none and once I open it my bookmarks are all gone. Only the fresh install bookmarks are present

I've tried restoring them from previous saved points but there are none either, the only one that remains is one containing the same fresh install bookmarks

Asked by lanz48_1091 1 year ago

Answered by Wesley Branton 1 year ago

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Favicons not refreshed until clicked

New firefox 77.0.1 (64 bit) installation on Ubuntu 18.04 laptop. Synced with firefox sync. Bookmarks favicons are not refreshed. Screenshot attached. All of them show a … (read more)

New firefox 77.0.1 (64 bit) installation on Ubuntu 18.04 laptop. Synced with firefox sync. Bookmarks favicons are not refreshed. Screenshot attached. All of them show a globe until you click the favicon and load the link.

How to get all favicons refreshed in one go?


Thanks.

Asked by Arvind 1 year ago

Answered by cor-el 1 year ago

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Removing entries from frequent URLs in urlbar dropdown?

Since Firefox 77, the old style URL bar is gone, replaced by something else. There are several solutions around to get most of the old behavior back. One particular thing… (read more)

Since Firefox 77, the old style URL bar is gone, replaced by something else. There are several solutions around to get most of the old behavior back. One particular thing that I am still missing is curating your frequently visited pages.

Let me explain: I have configured Firefox, so that the URL bar on opening shows my frequent pages (like in old times). Sometimes, I page made its way in there that I didn't like. When going to that entry and pressing delete, I was able to remove it from this list and for it to no longer show up. In Firefox 77 this is no longer possible and now mutliple entries for the same top-level website and some unwanted business entries are clogging up this list.

Any idea how to solve this?

Asked by shiin 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Bookmarks stuck in JSON files

I recently had to wipe my computer and reinstall Windows 10. I backed up my bookmarks from Firefox on an external hard drive. I'm trying to import my bookmarks, but its a… (read more)

I recently had to wipe my computer and reinstall Windows 10. I backed up my bookmarks from Firefox on an external hard drive. I'm trying to import my bookmarks, but its a JSON file not HTML file. Is there anyway to fix them?

Asked by catsamurai16 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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I somehow lost Google as my home page and all my bookmark toolbar items. Does anyone know how I can restore? ?

Hi out there- I would greatly appreciate advice about how I can fix this problem with restoring my Google home page. I have no idea how I lost it since I made no chang… (read more)

Hi out there-

I would greatly  appreciate advice about how I can fix this problem with restoring my  Google home page. I have no idea how I lost it since I made no changes to it. It was simply there last night and gone this morning. I am a writer and I make a living from the Internet so time lost is money  lost. 

Thanks in advance for any help you can give me.

Befuddled in PA,

Marjorie

Asked by heelsdown 1 year ago

Answered by FredMcD 1 year ago

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Firefox 77 Address bar drop-down not identifying/catagorizing Bookmarks and History

I have both FF 76 and 77. At least with FF76, when I type in the address bar, in the drop-down, identifies the Bookmarks with a star to left of the bookmark so I know it'… (read more)

I have both FF 76 and 77. At least with FF76, when I type in the address bar, in the drop-down, identifies the Bookmarks with a star to left of the bookmark so I know it's a bookmark at a glance, but still does not show any identification for History items. But in FF 77, there is NO star identifying Bookmark items and nothing for history items. Why aren't there any symbols identifying or categorizing the address bar drop-down items? I can't tell if it's Bookmarks or History or Open tabs. Thanks.

Unless I knowingly have a setting enabled to prevent these symbols.

Asked by seeley6 1 year ago

Answered by cor-el 1 year ago

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Firefox corrupt dropdown URL Menu error

G'day Folks, I have this problem with the drop down of the URL menu which shows 8 Asian URLs which I cannot delete or I don't know how to get rid of them. I would like so… (read more)

G'day Folks,

I have this problem with the drop down of the URL menu which shows 8 Asian URLs which I cannot delete or I don't know how to get rid of them.

I would like some help in rectifying this ASAP please

I have attached an image showing the corrupt drop down

Regards Roger H.

Asked by pcbugfixer 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Bookmarks gone after update - tried everything!

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doe… (read more)

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doesn't work either; I get an error message "unable to process the backup file - but it does at least see the last relevant version from 10.6.2020.

To compound the problem, whist working my way through several solutions offered on these forums, I hit the Refresh Firefox button, which created an Old Firefox Data folder on my desktop - but seems to only contains the new stuff after today's upgrade) AND I also reset my Firefox password and got the message that Personal Data will be lost so that has added to the problem. Basically a massive mess!

Can I revert to the older Version of Firefox or using an old computer backup or is there another way to fix this?? It's nearly 3000 bookmarks going way back to 2014 - I'd be gutted to lose it all.

I appreciate any help - thanks in advance! Nicole

Asked by nicole.heinzel 1 year ago

Answered by FredMcD 1 year ago

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How do I duplicate a bookmark?

I like to record recipe bookmarks in several different folders. For example, a cookie recipe would have a bookmark in Cookies but also in Snacks. Setting a bookmark in … (read more)

I like to record recipe bookmarks in several different folders. For example, a cookie recipe would have a bookmark in Cookies but also in Snacks. Setting a bookmark in the first folder is no problem. However when I try to set a bookmark for the same page in a second folder by clicking on the "star" symbol, the message is "Edit this bookmark"; Firefox simply moves the bookmark from the first folder to the second folder, so the bookmark that was in the first folder disappears. How do I record a duplicate bookmark for the same page in a different folder? I know it is possible to access the Library with CTRL+Shift+B, and then to copy the bookmark in the first folder and paste the bookmark in a different folder - but that seems like a crazily labour intensive process.

Asked by pottervet 1 year ago

Answered by cor-el 1 year ago

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Attaching context container to a bookmark

Hello! I didn't find any feature request forums, so I am writing here. I would like to be able to attach a container to a saved bookmark, so if I want to open it, it woul… (read more)

Hello! I didn't find any feature request forums, so I am writing here.

I would like to be able to attach a container to a saved bookmark, so if I want to open it, it would open in that container by default. That would help greatly keeping my user data separated.

Asked by Cabia Rangris 1 year ago

Answered by McCoy 1 year ago

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Bookmarks don't get saved

Firefox stopped saving bookmarks that I add, I threw out the sqlite file and turned all extensions off but it's still happening, anyone have any other solutions? tia … (read more)

Firefox stopped saving bookmarks that I add, I threw out the sqlite file and turned all extensions off but it's still happening, anyone have any other solutions? tia

Asked by HelpwithFirefox938373 1 year ago

Answered by cor-el 1 year ago

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Can't find bookmarks after laptop reset

Had to reset Lenovo y545 laptop with Windows 10. I downloaded Firefox and signed in, but I don't know how to get my bookmarks back. All was working fine until Windows c… (read more)

Had to reset Lenovo y545 laptop with Windows 10. I downloaded Firefox and signed in, but I don't know how to get my bookmarks back. All was working fine until Windows crashed. Help!

Asked by v8torq 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Search bookmark - found - but where it is ? In which bookmark folder ?

Bookmark manager is quite good - the manual organization is simple, but I'm confused in same case over and over... I'm pretty sure, I have some bookmarks already saved to… (read more)

Bookmark manager is quite good - the manual organization is simple, but I'm confused in same case over and over...

I'm pretty sure, I have some bookmarks already saved to somewhere. But I have a lot of bookmarks. And yes, I can search for some bookmark - the manager find them - I can click and all is running, but - where is the bookmark hidden ? In which folder ? Next time I want to go to bookmarks menu and select that bookmark directly... Not calling BM again and again...

This simple information is missing in searched bookmark, when clicked on them once.

It shows: - name - address - tags - keywords

BUT NOT WHERE IT IS... (?) The folder where it stays...

Do You think it is not important ? For Me sure...

Or I have overlooked something ? Maybe ?

Thank You.

Asked by Robert UHRIK 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Where did my bookmarked keyword searches go?

I have keyword search bookmarks defined (as described here). I can use them in the address bar, but in the bookmark manager, I can no longer find them. I want to edit a k… (read more)

I have keyword search bookmarks defined (as described here). I can use them in the address bar, but in the bookmark manager, I can no longer find them. I want to edit a keyword search as the service provider changed their domain structure, but I can't find it any more. Did something change? (Firefox 77.0.1 on Windows 10.)

To clarify, I am not trying to search for my keyword search bookmarks. These "smart bookmarks" just up and disappeared (completely) from the Bookmark Manager view, as in even drilling down didn't reveal them.

Asked by goprivacy+mozilla 1 year ago

Answered by goprivacy+mozilla 1 year ago

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Some Bookmarks not showing up using Bookmarks menu

I imported bookmarks from Safari on my Macbook Pro. When I click on the 'Bookmarks Menu' and 'Other Bookmarks' about half of the folders do not show any bookmarks. Howe… (read more)

I imported bookmarks from Safari on my Macbook Pro. When I click on the 'Bookmarks Menu' and 'Other Bookmarks' about half of the folders do not show any bookmarks. However, when I open the Bookmarks through the sidebar, everything shows up....all folders and contents. So all my bookmarks were imported but half of the folders' contents do not show up if I go through the Bookmarks and Other Bookmarks menu. Going through the menu is easier so I hope someone has a solution. Thanks.

Asked by rtperry 1 year ago

Answered by rtperry 1 year ago