Showing questions tagged: Show all questions
  • Solved

HTML backup (bookmarks)

Am I understanding this correctly? HTML backup (bookmarks) doesn't support tags and annotations, but JSON backup does, and JSON backup doesn't preserve the website favi… (read more)

Am I understanding this correctly?

HTML backup (bookmarks) doesn't support tags and annotations, but JSON backup does, and JSON backup doesn't preserve the website favicons, but HTML backup does?  

So, what I can do, is restore my (saved) bookmarks using JSON backup, then restore the HTML backup, this would get my tags and annotations, and the website favicons back? But the downside, I will need to remove duplicates?

Asked by Teagan 4 months ago

Answered by cor-el 4 months ago

  • Solved

Bookmark Multiple Tabs into A Single Folder Has Stopped Working

Several months ago I lost the ability to bookmark multiple tabs into a new Folder. When I perform the procedure and give the new folder a unique name, the selected bookma… (read more)

Several months ago I lost the ability to bookmark multiple tabs into a new Folder. When I perform the procedure and give the new folder a unique name, the selected bookmarks appear in the generic "Bookmarks Menu" section and the folder I specified with the unique name is created but is empty. Also, I cannot even store a single tab to an existing folder of Bookmarks. When I select the existing folder after CNTRL+D, the bookmark just goes to my generic "Bookmarks Menu" section and not to the existing folder I selected. I have reloaded Firefox but the problem continues. Can someone help me? Thanks.

Asked by bobdawsonvenice 4 months ago

Answered by zeroknight 4 months ago

  • Solved

How do I get my bookmarks menu star to display on my home page?

On my own computer, a Dell laptop running Windows 10, my Firefox 118 is customized to my satisfaction. In particular, in the upper right, from right to left, there are fi… (read more)

On my own computer, a Dell laptop running Windows 10, my Firefox 118 is customized to my satisfaction. In particular, in the upper right, from right to left, there are five icons: three lines for accessing a Firefox functions menu, a "puzzle piece" icon for accessing add-ons, a U-Block Origin icon for that ad blocker, a set of vertical lines that let me access some bookmarks and history settings, and a star that, when clicked, displays my whole bookmarks menu tree, showing a combination of individual URLs and URL folders that I saved there.

    Now I am trying to set up a new Dell laptop the same way. It's running Windows 11, and I cannot find a way to display that Firefox menu star. It's got the other star (the "save to favorites" star, farther to the left), but I cannot find a way to display that "show me my bookmarks" star. How do I get that icon to display?

Asked by dak1220 4 months ago

Answered by cor-el 4 months ago

  • Solved

bookmark tagging

When a bookmark is made, there is no option anywhere to add tags using windows 11 - I had no problem with tagging bookmarks using Firefox in windows 10, but that option i… (read more)

When a bookmark is made, there is no option anywhere to add tags using windows 11 - I had no problem with tagging bookmarks using Firefox in windows 10, but that option is not showing up for me in windows 11. I have refreshed Firefox with no success to try to correct this situation - thanks in advance for any help you may provide – del

Asked by del 5 months ago

Answered by cor-el 5 months ago

  • Solved

Opening a bookmark special character @ removed from url

When opening the following bookmark https://www.youtube.com/@msolrecords I end up with https://www.youtube.com/msolrecords and page not found. If I type the @ it works.… (read more)

When opening the following bookmark https://www.youtube.com/@msolrecords I end up with https://www.youtube.com/msolrecords and page not found. If I type the @ it works. I disabled enhanced tracking protection same result add youtube.com to privacy.query_stripping.strip_list same result Your help would be appreciated Regards, Ousmane

Asked by oba6 4 months ago

Answered by cor-el 4 months ago

  • Solved

bookmarks thumbnails

Hello, what's wrong with the bookmarks thumbnails, that they don't display properly (not as the site's logo), only some default ones that look ugly. Only some tabs have … (read more)

Hello, what's wrong with the bookmarks thumbnails, that they don't display properly (not as the site's logo), only some default ones that look ugly. Only some tabs have thumbnails. I have freshly installed firefox on a new PC and I've been using it for another day and nothing changes, I visit these websites constantly and these icons still look like this. It will stay like this or is it some browser error ?

Greetings

Tom

Asked by bruno.funkyzeit 5 months ago

Answered by bruno.funkyzeit 5 months ago

  • Locked

Sync mixed up my bookmarks and then when i tried to restore them firefox deleted everything.

So I synced my bookmarks then I notice that all of them are mixed up, so i look for ways to fix them, I then see I can restore my files, I try it then it says it was unab… (read more)

So I synced my bookmarks then I notice that all of them are mixed up, so i look for ways to fix them, I then see I can restore my files, I try it then it says it was unable too, and then after that it deleted everything, I tried to restore them again and again using different dates but nothing worked.

p.s. I did post this earlier but it was in the middle of the night, so nobody saw it.

Asked by JaLockdown69 5 months ago

Last reply by cor-el 5 months ago

  • Solved
  • Archived

Mozilla Firefox - Manage Bookmarks - Default Folder

Using Firefox version 99.0 (64bit). When I click "Bookmarks / Manage Bookmarks, the listing defaults to the "Other Bookmarks" folder. I would like it to default to the … (read more)

Using Firefox version 99.0 (64bit). When I click "Bookmarks / Manage Bookmarks, the listing defaults to the "Other Bookmarks" folder. I would like it to default to the "Bookmarks Menu" folder. How do I make it do that?

Asked by gtadamsesq 1 year ago

Answered by cor-el 1 year ago

  • Solved

Missing bookmark list

I have a list of clickable bookmarks that normally displays in the left side panel. It's currently missing. If I click on 'Other bookmarks' it appears to the right but is… (read more)

I have a list of clickable bookmarks that normally displays in the left side panel. It's currently missing. If I click on 'Other bookmarks' it appears to the right but is not pinned and doesn't seem pinnable. How do I get it back to displaying in the left side panel all the time as before? Clicking on 'Bookmarks Toolbar' or 'Bookmarks Menu' doesn't bring it up. I don't see any other options in the side panel nor do I see anything relevant under 'Bookmarks' in the top ribbon menu......? Many thanks and regards Ray

Asked by RayPC 5 months ago

Answered by RayPC 5 months ago

  • Solved

Bookmarks Editor does not show "tags" field.

As shown in the image the tags field is missing from my bookmarks editor. Any idea how this could happen? Any options or about:config options I should check? I've attach… (read more)

As shown in the image the tags field is missing from my bookmarks editor. Any idea how this could happen? Any options or about:config options I should check?

I've attached troubleshooting information. I'm on Arch Linux and I have two other Arch machines on the same Firefox version (Arch Linux Package) that do not exhibit this behavior.

Asked by 80KiloMett 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Bookmarks Bar collapses when navigating to any site & only accessable when in a new tab

Having issues with any tab that I open and navigate to a website that the bookmarks bar just disappears and I have to open an new tab that is not used just to get access … (read more)

Having issues with any tab that I open and navigate to a website that the bookmarks bar just disappears and I have to open an new tab that is not used just to get access to the bookmarks bar.

Not for sure why it collapses itself when actually browsing and was not for sure if there was a solution to fix this. I had searched online and could not find any solutions or anyone that has had the same issues.

I have attached screenshots of the difference between a new tab and a tab with a site opened

Help is appreciated, Thanks

Asked by elliott29hager 5 months ago

Answered by Paul 5 months ago

  • Solved
  • Archived

Bookmarks no showing up, no HTML file to upload, tried everything!

Dear Firefox support, I am writing to inquiry about bookmarks. I have hundreds of bookmarks, if not thousands with many folders, which I have saved over the last decade.… (read more)

Dear Firefox support,

I am writing to inquiry about bookmarks. I have hundreds of bookmarks, if not thousands with many folders, which I have saved over the last decade. I have always synced my account and it should all be there upon downloading a new firefox on my new computer. However, the HTML file that it is asking me to upload from is not a file I am able to find in by backups, time machine, or anywhere else. It is also not in my account after I sign in. I have spent nearly 10 hours trying to figure this out. I have read all your articles and went through the steps of about:profiles. ALL my bookmarks should have been synced and saved. I have firefox in my Time-machine backup also. But none of the library files populates the bookmarks.

It would be a huge harm to my research career if I am unable to restore my bookmarks. I have trusted and used Firefox for a long time. Please assist me in obtaining these bookmarks in my browser.

Best,

Asked by AniTamar 6 months ago

Answered by cor-el 6 months ago

  • Solved
  • Archived

Can't bookmark to sub folder

I imported bookmarks from Chrome. I used it for a long time, so I've got 600-some-odd bookmarks in a lot of subfolders. Nested folders are the only way I find what I ne… (read more)

I imported bookmarks from Chrome. I used it for a long time, so I've got 600-some-odd bookmarks in a lot of subfolders. Nested folders are the only way I find what I need.

I followed this advice https://support.mozilla.org/en-US/questions/1366211 - I bookmarked the page. - I "edit bookmark," highlighting the parent folder that's visible on the bookmarks bar. - I click the right-most down arrow. That displays only directories visible on the bookmarks tool bar. - The right-most arrow operates as a toggle between showing the desired parent directory only all of the parent directories visible on the bookmarks tool bar.

In case it matters, I uninstalled and reinstalled Firefox this week, so it's up to date.

Asked by randomuser 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved
  • Archived

Recovering bookmarks after catesrophic loss and forgetting password

Hi Mozilla Team, I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on… (read more)

Hi Mozilla Team,

I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on my machine, and this caused it to bork...I know even my silicon hardware is transphobic *sigh*. I know there are articles talking about this issue, and I know for security and privacy your policy is that all bookmarks are lost with a password reset.

However, these bookmarks are very very invaluable, and contain so much information regarding my transition, my career, etc. I just really would love to try and find a way to recover these if at all possible. I know you and your team make recovery possible in an slew of ways, and I really don't know if I set any of those up. I thought I might of, but I am still picking up the pieces from this reset. I know I should have been more proactive about recovery and really thought I was, and I am really kicking myself for not being more explicit/diligent.

I am happy to go through any verification process. I know you have policies for a reason, but I can't just give up on so much important information. There is a years worth of memories during a time, where memories and identity are shifting. I am literally begging to not lose this data.

Best, Jean Ferrante

Asked by jeanferrantestudio 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved
  • Archived

How do I get back my Other Bookmarks to my bookmarks toolbar?

my Other Bookmarks is no longer in my bookmarks toolbar. I have two laptops and the other one is perfect. I tried sycing many times, I did a restore (which I shouldn't … (read more)

my Other Bookmarks is no longer in my bookmarks toolbar. I have two laptops and the other one is perfect. I tried sycing many times, I did a restore (which I shouldn't have) but nothing makes them reappear. While I can access these bookmarks from the menu bar, I want to see it in my bookmarks toolbar. It did not fall off into my customized overflow either. Whaaaatttt is going on? I need to put it back asap without spending hours trying to make this simple thing happen. Also, why did it disappear? And why won't a sync bring it back?

Asked by CJ 6 months ago

Answered by t.r.ernst 6 months ago

  • Solved
  • Archived

Cannot access my bookmarks in downloaded app but it is fully accessible in the external location

My Mac (desktop) crashed and after that, my bookmarks disappeared. I redownloaded Firefox and logged in, but I could not find my bookmarks. So I tried to rebuild my boo… (read more)

My Mac (desktop) crashed and after that, my bookmarks disappeared. I redownloaded Firefox and logged in, but I could not find my bookmarks. So I tried to rebuild my bookmark toolbar but realized all the websites were already bookmarked (each bookmark star was blue).

Just to experiment, I opened Firefox from the external location (that is used for external hard drives, etc.) WITHOUT DOWNLOADING to the Applications on my Mac. Then I could fully see my bookmarks.

This is good but I have to open Firefox on the external location every time I restart my Mac or change the user.

How can I access my bookmarks in the downloaded Firefox as normal?

Thank you for your help!

Asked by akikok99 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved
  • Archived

Is it possible to open all bookmarks in a folder at once, including those in the nested folder?

Hi, I have been trying to use the extension "Sidebery" to replace "Tree Style Tab" If my tabs are nested, bookmarking the tab tree will give me nested folder structure … (read more)

Hi,

I have been trying to use the extension "Sidebery" to replace "Tree Style Tab"

If my tabs are nested, bookmarking the tab tree will give me nested folder structure in firefox's bookmark.

If I right click on the top level folder in the bookmark, select "open all in tabs", firefox will only open those bookmarks in the 1st level folder, but won't open those bookmarks in the nested folders.

I wonder is there a way to do it? That is, open all bookmarks in a folder with those in the nested folder, all at once?

Best, Jake

Asked by Jake Chung 6 months ago

Answered by suram080 6 months ago

  • Solved
  • Archived

How to save bookmarks in the "Other Bookmarks" folder

In the right hand Bookmarks column of my Firefox, there are three items: Bookmarks Toolbar, Bookmarks Menus and Other Bookmarks (see attached image). When I do a “save t… (read more)

In the right hand Bookmarks column of my Firefox, there are three items: Bookmarks Toolbar, Bookmarks Menus and Other Bookmarks (see attached image).

When I do a “save this page,” the bookmark ends up in the Bookmarks Toolbar section. I want the “save this page” page to go to the Other Bookmarks folder. How do I do this?

Thank you very much!

Asked by nickxyz 7 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

Saved windows will not open, yet are still displayed... sort of

I have four active Firefox windows, each with quite a few tabs. I have been closing and re-opening Firefox with no issue until today. Earlier this week I updated my Mac O… (read more)

I have four active Firefox windows, each with quite a few tabs. I have been closing and re-opening Firefox with no issue until today. Earlier this week I updated my Mac OS to Ventura 13.5, and Firefox was still operating normally after the installation (closing and re-opening with all windows and tabs intact).

Today however, when I restarted Firefox, no windows opened automatically. I closed and restarted a few times, and finally one window opened intact; however the other three windows (still dispalyed on the "Windows" menu) refuse to open. When I look at my Firefox app on my iPhone, it also shows all the tabs intact.

What can I do to get these to open? I am running Firefox version 115.0.3.

Asked by Airstreamdriver 7 months ago

Answered by suram080 7 months ago