Firefox Support Forum

I saw this topic in a couple of places on the forum, but the posts are from 2014/15, and some things have changed since then. Some updated instructions would be appreciated! I'm particularly concerned about my bookmarks.

Also, does it matter whether I had the same version of Firefox before and after the refresh? I'm not 100% sure that I did. Thanks.

I'm using the latest version of Firefox (89.0) on both of my Windows 7 computers as well as on my iPhone. I have this really annoying glitch where I'll bookmark a page, and Firefox will occasionally duplicate that bookmark hundreds of times. I've gone in and deleted the duplicates, but then the problem re-occurs, so I'm trying to figure out how to finally fix this! I've already spent several hours looking through your help forums and trying to fix it, but nothing seems to work. Here's what I've done:

I turned off sync on all my devices. I also noticed that I had the iCloud synch extension on one of my computers, so I removed that, since I read that might cause some issues. Then I went and cleaned up the bookmarks on one of my computers, deleting all the duplicate entries, and I exported an HTML version of my bookmarks to my computer and also created a backup .json file. I refreshed Firefox on that computer. And I changed my sync password, since I read somewhere that that would supposedly force my old data to be deleted from Firefox's server.

Then I turned sync back on on that one computer, hoping that the latest version of my bookmarks that were on that computer would now update to Firefox's server. But instead of replacing the old bookmarks file in the cloud, it simply added back the old duplicate bookmarks to my computer (which apparently never got deleted from Firefox servers, despite the password change). Super frustrating. Isn't there a way to force a one-way sync, so the version of the bookmarks file that I have locally -- which has the latest changes -- takes priority??

I then tried going to "Import bookmarks from HTML," hoping that the version I had previously saved would replace this bad, outdated version I had downloaded from the server, but that didn't seem to do anything (I guess import only adds new bookmarks but doesn't delete existing bookmarks?). Could I import the json file instead? If so, how do I do that? I've considered deleting all my bookmarks and then importing the html file again to see if that fixes it, but it looks like the html file doesn't include the bookmarks on my toolbar. Is that correct? If so, I don't want to lose them.

Not sure what this is so glitchy and so difficult to fix. Can someone please help?

My old laptop's motherboard crashed. I was using Firefox. I have the old hard drive. How do I get the old Firefox Bookmarks, etc. to my new Firefox? Where/ what folder is this located? What do I cut/ paste?

Thank You

A 2nd shortcut version to my credit card website has appeared spontaneously when I open Firefox. I have not clicked it, and I am unable to delete it. In the attached pic, the problem icon is titled "secure01a.chase. How did it get there and how can I remove it?

Been with Firefox a long time with no problems. Recent update of Firefox. Now cannot login to SKY a/c on FF. Only SKY, all other links on tool bar work, only SKY is access denied. Contacted SKY team, helpful, line / router all OK. No VPN active. Have deleted SKY link, cache, history, cookies etc and reinstalled - same issue. SKY login works on Edge though, or, via e-m client. Problem is solely with SKY log in and solely Firefox. SKY unable to find an issue. Message is Access Denied You don't have permission to access "http://skyid.sky.com/signin/7b613a2768747470733a2f2f7777772e736b792e636f6d2f272c623a2768747470733a2f..." on this server. Which is Error 288 Any thoughts?

I used to be able until very recently go to MENU > LIBRARY>Bookmarks: which would 'split' giving me three (?) choices, one of which was showing a bookmark side bar. I seem to not have that choice any longer ... or do I and I just don't know how to select it? Thank you.

How can I put bookmarks in the toolbar at the top where it used to be? When I bookmark to the toolbar I can omly find them by clicking Bookmarks and clicking on toolbar in the drop down.

[[This old answer|https://support.mozilla.org/en-US/questions/1219521]] describes on how to get it back .. though for me there is no "Add to Address Bar" button.

Using Firefox 78.9.0esr (64-bit) (Default firefox from debian bullseye)

How do I create a new bookmarks folder?

How do I move all of the bookmarks in other bookmark folders into the new bookmark folder?

How do I arrange the bookmarks in the new folder into my desired order?

How do I delete all of the old bookmark folders?

How do I prevent "Recent Bookmarks" from being displayed?

I updated my firefox to the latest version : Version 92.0 Now in Bookmarks Toolbar (Show more bookmarks) i have a problem about double Space between bookmarks. This is really really annoying. How can i fix that double space issue?

I tried browser.proton.contextmenus.enabled > false (disables Proton UI of context menus) Did not work for me.

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of screen won't work with my mouse, must be dragged down or up the page using cursor.

With the annoying new Update from FF89 is besides everything almost 1 color (what can be fixed by changing the protons to false) The bookmarks are only outlined Very annoying and harder to see!!! how can i change it to filled again?.. can not find it in about:config

I had an arrow on the right side of my FF Toolbar for "Other Bookmarks". Recently it went missing. I have many bookmarks under that heading, and can get to them through the Bookmarks Manager, but no arrow on the Toolbar. How can I get it back?

Hello, I accidentally removed my "save bookmark" star (that turns blue when a page is saved) in the address bar. I know there are other ways to save a bookmark but I want it restored as it was. What should I do for that? Thank you.

This weird! when I export my current bookmarks to html to a thumb drive, Firefox exports and old list, not the current list! I can add a bookmark, export the list, the new bookmark shows, but the list is not the current bookmarks. this new list contains bookmarks that I had deleted, and are not in my current bookmarks!

OK. someone kindly offered me a new-to-me computer and claimed that they had transferred everything to the newish one. Well, what they did was take my umpteen gazillion desktop shortcuts and place them all in "bookmarks menu". EEK.` That's way too many. So I exported them to an html file/link/firefox internet shortcut on the desktop called "bookmarks.html". Worked swell. However, the bookmarks menu went along. It no longer appears under"bookmarks" on the menu bar. I was able to get it onto the toolbar. (star in tray). If I click on that, and then select "bookmarks sidebar", what appears in the sidebar is perfect. Just like new. But on the menu bar, on the dropdown menu under "bookmarks", no "bookmarks menu".

I can live with this BUT I really don't want to BECAUSE there are bizillion bookmarks in the bookmarks menu. I need to send them someplace (or gather them into a NEW folder, so that I can add newly created bookmarks and be all neat and organized.

How do I put the "bookmarks menu" that shows on the sidebar back under "bookmarks" ??? How do I get the bizillion bookmarks off of "bookmarks menu"? Is there a "select all", then "delete"? I don't want to lose the ones in the html folder on the desktop. I am happy with them being in an html folder on my desktop. Should I change the name of the html link to XYZ.html?

I just do not understand how the sidebar can look perfect but the menu bar doesn't.

Help, please !