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Bookmarks disappeared over night?

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I … (read more)

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I try to restore from the bookmarks yesterday, it just gives me the ones that I have this morning. I had tons and tons of resource bookmarks for my work that would be almost impossible to re-find in some cases due to the current state of search engines. Is there any way to salvage them? It seems like sync believes they never existed, but it DID sync them yesterday??? Please help.

Asked by lythacore 6 days ago

Last reply by lythacore 3 days ago

  • Solved

how to add extension icon to toolbar

I recently added the "Display Autoplay" extension. I can't seem to figure out how to get the icon to show in the tool bar. See Attached acreen shot. That's assuming that … (read more)

I recently added the "Display Autoplay" extension. I can't seem to figure out how to get the icon to show in the tool bar. See Attached acreen shot. That's assuming that this extension icon can be added to the tool bar. I look forward to anyone's comments. Thanks

Asked by arejfour 5 months ago

Answered by cor-el 5 months ago

  • Solved

Multiple problems since 128.1.0 ESR update - Bookmark toolbar most pressing.

Hi Folks, I tried to put this on Bugzilla and read all the pages and pages for nearly and hour and then was not able to get logged in. So if any of you guys out there h… (read more)

Hi Folks, I tried to put this on Bugzilla and read all the pages and pages for nearly and hour and then was not able to get logged in. So if any of you guys out there have seen any of these problems, could you please report them? I've wasted so much time with all this that I have no more, and I'm just exhausted with it.

I Recently Upgraded to Firefox 128.1.0 ESR Windows 11 (I did not have ESR before - waited until version numbers for both versions were the same (128.0.0) before I switched so the profiles (presumably) would not be affected. However since the update to 128.1.0esr multiple problems have appeared. I switched to ESR because I just don't have time right now to deal with inadequately tested software. This should have been a beta (for those who have available extra time), not a roll-out (to those who are already underwater).

1. Both in Firefox and in two webmail applications (GMX & PROTON), pages appear blank (white text on white background) until SELECTED, then text appears and goes away when deselected. You cannot work with it that way. It doesn't happen with other browsers, such as DuckDuckGo - only in Firefox.

2. While going through Settings after so many glitches occurred, I selected Firefox DARK, to see how it looked, since I use it on my iphone, but it didn't work because many of the text items in various places were grey - grey on black is not readable. And in some cases, it was apparently black text on black background that would only appear if selected. When I tried to choose "light" again (or automatic) in FF settings, it still leaves SOME scattered pages dark/unreadable, this includes some options pages for FF extensions.

3. The drag & drop to rearrange the order of items in extension "AutoPinTab" no longer works - it does nothing at all. I think the drag icons are not actively detecting mouse touches.

4. Settings/General/Startup "Open previous windows and tabs" box is NOT checked, but FF does it anyway.

5. Other things in FF Settings and in FF Extensions no longer work right. I don't have time to go back through and detail each one right now. I'm so behind because of all these problems. One fix will likely fix other related problems (or even seemingly unrelated ones).

6. In Settings/Manage Your Extensions - "Reset all Add-ons to Update Manually" does not work. It doesn't change anything in any extension from DEFAULT or ON to OFF.

7. "Always Show"is checked for "Bookmarks Toolbar", but although the space for the bar appears, the only thing on it is the "For quick access, place your bookmarks here on the bookmarks toolbar" and "Manage bookmarks...." I can find NO way to get the actual bookmarks back onto the bar - In the right-click context menu that offers "Menu Toolbar" "Bookmarks Toolbar" and "Customize Toolbar", the Bookmarks Toolbar is set to "Always Show" but it no longer works, and won't show the bookmarks. I'm sure this is something the update did - I recall something similar many years ago. The bookmarks are on my drive and FF can access them very clumsily in a time consuming, confusing, round-about way, but they are NOT on the Bookmarks Toolbar any longer and there appears to be no way to get them there.

8. Extensions. Now, some of the extensions will not put their icons up on the toolbars, nor do they all work as they say they do, or as they did. Firefox is becoming unusable for me. There is more, but I'm going to send this for now, hoping someone has some idea what is going on - maybe fixing one bug will fix others too. The missing bookmarks and the white-on-white and black-on-black text, especially in GMX and PROTON email (which only occur when using the Firefox browser to access them) are what's killing me - I don't have time to learn another browser right now.

Are there any plans to address all the current problems in a timely way? It would be much better to wait, to wait until everything has been properly tested before putting onto the machines of people who may not have the luxury of time to debug it for you.

I am so frustrated and stressed right now. I hope someone can offer some ideas and will let Firefox Bugzilla know. I tried but was not successful. Right now, I just feel like crying. Watch all this be something I'VE done wrong, from sheer exhaustion !! --AnneF .

Asked by Anne 5 months ago

Answered by cor-el 5 months ago

  • Archived

copy other bookmarks

I am a longtime user of Firefox. When I started with it, I was under the (apparently false) belief that the main bookmarks folder was "other bookmarks". Consequently, a… (read more)

I am a longtime user of Firefox. When I started with it, I was under the (apparently false) belief that the main bookmarks folder was "other bookmarks". Consequently, all of my important bookmarks are contained in this folder. I just bought a new computer from Dell, and I find that I can not import the Other Bookmarks folder into the new computer. What I would like to do is delete the contents of the Bookmarks folder, then transfer the contents of the Other Bookmarks folder into this. I know I can do this one by one, but it will take a LONG time. Is there any way to do this in bulk? Thanks.

Asked by gwilson5 2 years ago

Last reply by gwilson5 2 years ago

  • Archived

email switching makes me nervous

Hi, I've been a Firefox user for many years and don't have the slidest idea of what password I used to setup the account. I read in the Firefox documentation that I coul… (read more)

Hi, I've been a Firefox user for many years and don't have the slidest idea of what password I used to setup the account. I read in the Firefox documentation that I could loose all my information if I change my email but that's exactly what I need to do. I currently use gmail and have switched to Outlook. Two questions, how do I change to Outlook without loosing bookmarks, etc. and can I import my gmail accounts into Outlook. Thank you in advance. PS, I created a Recovery Key

Asked by Carlos 2 years ago

Last reply by James 2 years ago

  • Archived

Have changed password on my Citibank on account I can no longer open the account

Citibank cannot access the online account changed pass word and it keeps asking me for the new password. Citibank says Firefox has to be restored? Please help Thank yo… (read more)

Citibank cannot access the online account changed pass word and it keeps asking me for the new password.

Citibank says Firefox has to be restored?

Please help

Thank you Judith B. Basch

Asked by baschmets358 2 years ago

Last reply by cor-el 2 years ago

  • Archived

double spacing of bookmarks

Hi, Why do we have double spaced bookmarks forced on us ?. It is an unnecessary nuisance having to now scroll down, with absolutely no advantage. Why o why is it tha… (read more)

Hi, Why do we have double spaced bookmarks forced on us ?. It is an unnecessary nuisance having to now scroll down, with absolutely no advantage. Why o why is it that when the 'developers' ? are let loose the result is always less user friendly. I have only opened an account to let mozilla know that despite being with them for ever, unless you can tell me a simple and permanent fix, i will be changing to another browser. Thank you, David Bloom

Asked by davidbloom89 2 years ago

Last reply by davidbloom89 2 years ago

  • Solved
  • Archived

Bookmarks on screen ALL THE TIME!

This is a moan more than a question. About every six months or so my bookmark sidebar disappears because i have clicked Control and B without meaning to. And that is how… (read more)

This is a moan more than a question. About every six months or so my bookmark sidebar disappears because i have clicked Control and B without meaning to. And that is how to get it back again. Except, I never remember and search all over the page (View, Options etc) without finding how to get it back. So I eventually do a search for how to recover it and find all the archived guides from when other people had the same problem and the same question and ther same frustration. So my moan/quesion is this: why the blankety blank, doesn't Firefox add something into the menu (View or Options or somewhere) that says "Show toolbar permanently". Would save all this frsutration and irritation. The impression I get is that Mozilla thinks we should not want to have the menu on screen all the time. But that is the problem with users! We have our own way of doing things! Please!

Asked by petermcintyre1 2 years ago

Answered by cor-el 2 years ago

  • Archived

Can't import or restore backups into a new profile

Following a Mac rebuild, I decided to use a different e-mail for my Firefox profile, then tried to move all my bookmarks over. I tried both backup and HTML export from m… (read more)

Following a Mac rebuild, I decided to use a different e-mail for my Firefox profile, then tried to move all my bookmarks over. I tried both backup and HTML export from my old profile (on a separate machine, copied to the rebuilt machine) but restore from that file failed ("Unable to process the backup file.") and the HTML import seemingly did nothing - the operation completed without error but nothing changed. Any suggestion on how to get the bookmarks moved over?

Asked by kalkin 2 years ago

Last reply by Terry 2 years ago

  • Archived

Add shortcut icon on Firefox Home Screen

Using Firefox on desktop, Windows 11. I am a long term Firefox fan/user. My problem is I cannot find anywhere an easy method to add a shortcut on my Home Screen (which … (read more)

Using Firefox on desktop, Windows 11. I am a long term Firefox fan/user.

My problem is I cannot find anywhere an easy method to add a shortcut on my Home Screen (which has now been a FF feature for some considerable time).

I am sure there was something available to do this in a prior version some time back. If I search the internet, I only come across articles describing how to do it on Firefox Android.

I know I can manually edit a box on the Home Screen to create what I need.

Sometimes new web sites that I visit appear in the boxes and I can then pin them in place - but the behavior around this is very erratic and unreliable - seems like random chance for an icon to appear on the home screen for a newly visited site. If this was more consistent, I could work with that.

BUT - where is the **intuitive** option??!!

I should be able to right-click on a tab and select "Add to Home Screen".

As simple as that.

Or drag and drop a link, or tab to the home screen - but this just opens the link. I have tried everything obvious that I can think of.

Anyone?

Many thanks :)

Asked by aufladen 2 years ago

Last reply by aufladen 2 years ago

  • Solved
  • Archived

Bookmarks in Win10

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This chang… (read more)

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This change has made it impossible for me to continue using Firefox, unless I want to go back to Win7.

I simply need Bookmarks to work the way they did before!

Thank you for your time.

Asked by Brenda Zaborski 2 years ago

Answered by Brenda Zaborski 2 years ago

  • Archived

Bookmarks from damaged laptop that was syncing seem lost

I have logged into a new device with Firefox account and am not certain where the bookmarks have been pulled from as they do not match those on my previous device where t… (read more)

I have logged into a new device with Firefox account and am not certain where the bookmarks have been pulled from as they do not match those on my previous device where the account was set to sync.

Asked by srapoport 2 years ago

Last reply by srapoport 2 years ago

  • Archived

Fire Fox short cut

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it ope… (read more)

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it open but leaves the bar if I close it.

Asked by HowieE 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (read more)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 2 years ago

Last reply by FredMcD 2 years ago