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"Manage bookmarks" always opens at "other bookmarks" (which is empty).

Hi, Folks. When I open "manage bookmarks" (Library), why does it always open at "other bookmarks"? This is at the very bottom of the alphabetical list (and empty) so I al… (read more)

Hi, Folks. When I open "manage bookmarks" (Library), why does it always open at "other bookmarks"? This is at the very bottom of the alphabetical list (and empty) so I always have to scroll back up to the top. I've got a lot of bookmarks, so this is extremely irritating. How do I change this? I've searched for an answer. The only likely solutions suggest removing the "other bookmarks" folder, but the description of how to do that doesn't work. Nowhere can I find a "remove other bookmarks" option. And the delete option is greyed out.

I don't necessarily need to hide or remove it, as long as I can get the bookmarks manager/Library to open at the top, ie. "Bookmarks Menu".

Cheers, Ian

Asked by IanStar 2 months ago

Answered by IanStar 2 months ago

Bookmarks on Toolbar missing

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. … (read more)

For years had bookmarks in folders showing on Bookmark Toolbar. Today they are all gone. Still in my Bookmarks on the drop down Menu, but not appearing on the Toolbar. Please help. Can't seem to drop and drag them there. Also, the Bookmarks Toolbar keeps disappearing every time I go to look at a new tab.

Asked by murync 1 month ago

Last reply by cor-el 1 month ago

Cannot restore 3-1 0r 2-29 Bookmarks!!!

I Cannot restore 3/1 or 2/29 Bookmarks!!! What's going on with Firefox??? Now, all there is in my Bookmarks are five listings saying, " BS2trash folder for undo of bookma… (read more)

I Cannot restore 3/1 or 2/29 Bookmarks!!! What's going on with Firefox??? Now, all there is in my Bookmarks are five listings saying, " BS2trash folder for undo of bookmark deletes- DO NOT REMOVE ..."

I wouldn't have to do this except that somehow, a Bookmark folder disappeared. All too often is has occurred. I have many, many very important Bookmarks. How can I get them back---and soon?

Asked by Wayne Carpenter 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Mobile bookmarks folder dissapeared on PC

There used to be 4 root folders in my bookmarks toolbar on PC: bookmarks toolbar, bookmarks menu, other bookmarks and mobile bookmarks. Recently I noticed the "mobile boo… (read more)

There used to be 4 root folders in my bookmarks toolbar on PC: bookmarks toolbar, bookmarks menu, other bookmarks and mobile bookmarks. Recently I noticed the "mobile bookmarks" folder is gone. That is where bookmarks saved in the default folder on mobile were synced. What happened?

Asked by Vilko 1 week ago

Last reply by cor-el 1 week ago

  • Archived

Bookmarks

So why can't Firefox make their bookmark system more simple? I can spend 10 minutes looking for a bookmark that I KNOW I have & end up just googling for the site. … (read more)

So why can't Firefox make their bookmark system more simple? I can spend 10 minutes looking for a bookmark that I KNOW I have & end up just googling for the site.

Asked by pamela.j.lindell 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

bookmark star has disappeared

my bookmark star has disappeared from the search bar ( along with the little page icon for the more friendly reader version) weirdly when I opened this help page it is pr… (read more)

my bookmark star has disappeared from the search bar ( along with the little page icon for the more friendly reader version) weirdly when I opened this help page it is present again, but then when I try to reopen another tab it's gone again

been looking for a remedy can't find one that recent doesn't talk about the 3 little dots in the search bar

Asked by Velvet Torpedo 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (read more)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Asked by redfoxole 2 years ago

Last reply by dpt150v 1 year ago

  • Solved
  • Archived

Mozilla Firefox - Manage Bookmarks - Default Folder

Using Firefox version 99.0 (64bit). When I click "Bookmarks / Manage Bookmarks, the listing defaults to the "Other Bookmarks" folder. I would like it to default to the … (read more)

Using Firefox version 99.0 (64bit). When I click "Bookmarks / Manage Bookmarks, the listing defaults to the "Other Bookmarks" folder. I would like it to default to the "Bookmarks Menu" folder. How do I make it do that?

Asked by gtadamsesq 2 years ago

Answered by cor-el 1 year ago

  • Archived

Bookmark Toolbar

Windows auto-updated and my bookmark toolbar disappeared I still see all of my bookmarks in the "Bookmarks" list, but none of them appear across the top of my screen, wh… (read more)

Windows auto-updated and my bookmark toolbar disappeared

I still see all of my bookmarks in the "Bookmarks" list, but none of them appear across the top of my screen, where they usually are and I can't put them back.

Asked by TFMD2 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Hundreds of of unwanted bookmarks.

Hello moz://a team, Personally, I really like Firefox and have never encountered a problem with it. However, one day I wanted to another row of bookmarks on my homepage,… (read more)

Hello moz://a team,

Personally, I really like Firefox and have never encountered a problem with it. However, one day I wanted to another row of bookmarks on my homepage, so when I did, I saw that the the new row was already filled with bookmarks and i didn't remember adding them. To investigate I changed my homepage to display 4 rows and found and it too was filled with bookmarks of random websites and I had never added. There was also a lot of duplicates of the same website. I spent hours deleting the hundreds of bookmarks. and then the next week, there was another wave of more and more bookmarks. I've checked in the settings of Firefox but couldn't find an option to stop Firefox from adding more bookmarks without my permission. It may just be a bug, or that something is wrong. If there is an option that stops this but I've missed it please do tell me about it. And if there isn't one then please add the option in an update, please!

Asked by Aajankya24 2 years ago

Answered by cor-el 1 year ago

  • Archived

Can't add bookmarks after restoring computer

Hi! The other day I did a clean install of windows on my computer. When I did it, I was able to follow the instructions to refresh Firefox (which gave me the old firefox… (read more)

Hi!

The other day I did a clean install of windows on my computer. When I did it, I was able to follow the instructions to refresh Firefox (which gave me the old firefox data folder) that was a great help to keep my bookmarks and passwords. Now, the problem is that I can't add any new bookmarks. When I try to click on the bookmark button nothing happens. I tried following a few troubleshooting threads (this one for example: https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks) but it didn't work.

Any help would be greatly appreciated!

Thanks in advance!

Asked by hugogperras 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can not Remove Bookmark

Hi I Can not remove Bookmarks. I test all usual ways but nothing happened!i first i test manage Bookmarks and select delete but it did not work... then i made my own a… (read more)

Hi I Can not remove Bookmarks. I test all usual ways but nothing happened!i first i test manage Bookmarks and select delete but it did not work... then i made my own account and nothing change... steal i can not delete bookmarks.

 Please help me. 

Thank you

Asked by elaheh_bahrami_99 2 years ago

Last reply by cor-el 1 year ago

  • Archived

bookmarks

My surface pro died. Bought new computer, downloaded firefox, logged in and pressed sync. The bookmarks from Firefox on my surface pro did not import into my new comput… (read more)

My surface pro died. Bought new computer, downloaded firefox, logged in and pressed sync. The bookmarks from Firefox on my surface pro did not import into my new computer. Help?

Thanks, Billie

Asked by attaboyb 1 year ago

Last reply by Bithiah 1 year ago

  • Archived

double spacing of bookmarks

Hi, Why do we have double spaced bookmarks forced on us ?. It is an unnecessary nuisance having to now scroll down, with absolutely no advantage. Why o why is it tha… (read more)

Hi, Why do we have double spaced bookmarks forced on us ?. It is an unnecessary nuisance having to now scroll down, with absolutely no advantage. Why o why is it that when the 'developers' ? are let loose the result is always less user friendly. I have only opened an account to let mozilla know that despite being with them for ever, unless you can tell me a simple and permanent fix, i will be changing to another browser. Thank you, David Bloom

Asked by davidbloom89 1 year ago

Last reply by davidbloom89 1 year ago

  • Archived

Have changed password on my Citibank on account I can no longer open the account

Citibank cannot access the online account changed pass word and it keeps asking me for the new password. Citibank says Firefox has to be restored? Please help Thank yo… (read more)

Citibank cannot access the online account changed pass word and it keeps asking me for the new password.

Citibank says Firefox has to be restored?

Please help

Thank you Judith B. Basch

Asked by baschmets358 2 years ago

Last reply by cor-el 2 years ago

  • Archived

copy other bookmarks

I am a longtime user of Firefox. When I started with it, I was under the (apparently false) belief that the main bookmarks folder was "other bookmarks". Consequently, a… (read more)

I am a longtime user of Firefox. When I started with it, I was under the (apparently false) belief that the main bookmarks folder was "other bookmarks". Consequently, all of my important bookmarks are contained in this folder. I just bought a new computer from Dell, and I find that I can not import the Other Bookmarks folder into the new computer. What I would like to do is delete the contents of the Bookmarks folder, then transfer the contents of the Other Bookmarks folder into this. I know I can do this one by one, but it will take a LONG time. Is there any way to do this in bulk? Thanks.

Asked by gwilson5 1 year ago

Last reply by gwilson5 1 year ago

  • Archived

Firefox, what have you done?? All my bookmarks have disappeared! 17 April, 2022.

What have you done, Firefox? Where are my bookmarks? None of the help articles have helped me find them. No "Bookmarks Library" link, no bookmarks button on main page,… (read more)

What have you done, Firefox? Where are my bookmarks? None of the help articles have helped me find them. No "Bookmarks Library" link, no bookmarks button on main page, no "Refresh" option anywhere that I can find....

Opened Firefox this morning around 11 a.m., opened up Firefox. A dialogue box I have never seen before appeared, insisting I set up a "profile". What profile? Why? Why no explanation of why I need a profile, and what the h.... is the difference between the two profiles offered?

When I finally chose "default" for profile (NO idea what that means!), I saw that all my settings are gone and most alarmingly, ALL my bookmarks. HOW do I retrieve them?

I am using a laptop Dell with Windows 10, 64-bit....what else do you need to know?

Really upset with this. Also upset with how difficult it is to find immediate help for Firefox.

AFB.

Asked by afallenb 1 year ago

Last reply by FredMcD 1 year ago