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  • Archived

Loss of and inability to access and restore bookmarks and history system

Hello, I'm using Firefox 92.0.1 for Mac OS (10.12.6). Upon restarting my computer, my bookmarks were lost. First, it was stated that "The bookmark and history system will… (read more)

Hello, I'm using Firefox 92.0.1 for Mac OS (10.12.6). Upon restarting my computer, my bookmarks were lost. First, it was stated that "The bookmark and history system will not be functional because one of Firefox's files is in use by another application. Some security software may cause this problem." When I tried to restore the old bookmarks, it there was a list from which I could select, but every choice resulted in an "unable to process the backup file" response. Upon restarting my computer and reinstalling Firefox, It now said "for quick access, place bookmarks here on the bookmarks toolbar." That said, it won't let me do so.

I've tried the other recommendations offered through support for restoring bookmarks (though, admittedly, many were outdated, referencing links circa 2016), and have had no luck so far. If the worst case scenario is that the old bookmarks can't be accessed, is there at least a way to reestablish the bookmark and history system and start anew?

Thanks in advance. (Attached below are examples of the error message.

Asked by r.sharpe3 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox browser now shows as Bing-Firefox.

Yesterday I started Firefox and got a question on Syncing; I think I answered "NO". All of a sudden Firefox disappeared, and I got "Bing-Firefox" browser. All my bookmark… (read more)

Yesterday I started Firefox and got a question on Syncing; I think I answered "NO". All of a sudden Firefox disappeared, and I got "Bing-Firefox" browser. All my bookmarks were gone, and all the browser information presented me with "Microsoft" stuff. The Firefox icon is still on my desktop, but when I choose it the only thing I get is "Bing Shopping", "One Drive", etc. I don't want anything to do with Microsoft, or "Bing"; what happened? How do I get back to pure Mozilla Firefox?

Thank you, Peter

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Peter Neddermeyer 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Signed up for Firefox and Lost all my History and Bookmarks

Hi, When I opened Firefox i prompted me to sign up, so I did. Now that I have a login and password, my entire History and Bookmarks are nowhere to be found. Please HELP… (read more)

Hi, When I opened Firefox i prompted me to sign up, so I did.

Now that I have a login and password, my entire History and Bookmarks are nowhere to be found.

Please HELP!

Asked by juliannemeastman 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

hide/consoliodate the Other Bookmarks folder in a bookmarks menu

So I had a crazy number of bookmarks, many duplicates. I did a major cleanup of dupes. I now see about 20 "other Bookmarks" folders in my MENU. I tried consolidating them… (read more)

So I had a crazy number of bookmarks, many duplicates. I did a major cleanup of dupes. I now see about 20 "other Bookmarks" folders in my MENU. I tried consolidating them, moving their order in the list, deleting, etc. The act like a ghost in the machine.

Lots of strange behavior: If I drag to reposition, it makes a duplicate, they multiply on their own....

I use my sessions and wonder if it somehow related. I don't want an others bookmarks showing up in my list, I'm grouping via folders according to what i want to see, and other bookmarks ain't it. Especially unruly multiples of such. All I have found was how to hide on the bookmarks toolbar, which I do not like, nor use.

Thank You Kevin

Asked by Kevin L 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Firefox bookmark star url case sensitive

First of all, sorry my english. I want to ask... when i add a new url in my bookmark, star which is located end of the url bar, is blue. so i can realize when i visit t… (read more)

First of all, sorry my english.

I want to ask...

when i add a new url in my bookmark, star which is located end of the url bar, is blue. so i can realize when i visit the web site is added in my bookmark before.

But, url is case sensitive. when the url has upper or lower letters, bookmark star is not blue. forexample,

https://www.twitter.com/bmw is added in my bookmark. when i visit the website bookmark star is blue. but https://www.twitter.com/BMW is not.

so how can i disable bookmark star case sensitivity for same urls?

Thanks all.

Asked by pimabi2317 1 year ago

Last reply by pimabi2317 1 year ago

  • Archived

Bookmarks

Bookmarks will not allow me to choose which folder to save a bookmark. How do I fix this...BTW I am 78yrs.old, not a guru in cyber stuff. Just need KISS directions e.g. … (read more)

Bookmarks will not allow me to choose which folder to save a

bookmark. How do I fix this...BTW I am 78yrs.old, not a guru in cyber stuff. Just need KISS directions e.g. 1} click xxx 2} click yyy & so forth. 

thx a bunch

Asked by inspector43 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How do I turn off or get rid of "Recently bookmarked" that are being displayed in my 3 line -> Library -> Bookmarks menu? I don't want them to be displayed.

I cannot find any way to disable, hide, or remove the Recently Bookmarked list from the bookmark section. These make this window unusable other than the bookmarks that a… (read more)

I cannot find any way to disable, hide, or remove the Recently Bookmarked list from the bookmark section. These make this window unusable other than the bookmarks that are listed there. I have no use for Recently Bookmarked items to be listed anywhere. I have attempted all of "solutions" that pop up about fixing this issue, but none actually work.

There is no "Hide Recently Bookmarked" when you right click anything on that menu or others involving bookmarks. Similarly, there is no setting regarding it when you search in about:config as is claimed most of the time. Adding a bunch of meaningless bookmarks & deleting them, also does not clear the list as it seems to remember all the bookmarks.

I've found people complaining about this as far back as 49, and as recently as 66 and 78.

Asked by NothingWorksHere 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

toolbar

As of this morning, the 6 or 7 favourite bookmarks, I had displayed on the firefox tool bar have disappeared. I've tried all work arounds like- customizing the toolbar (n… (read more)

As of this morning, the 6 or 7 favourite bookmarks, I had displayed on the firefox tool bar have disappeared. I've tried all work arounds like- customizing the toolbar (no option to drag on bookmarks) dragging and dropping onto the tool bar no longer works.

I've managed to open them on the side bar but was wondering if anybody could explain how to have them constantly displayed on the horizontal tool bar?

Thanks in advance

Asked by simon ball 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Bookmarks do not work

I recently ran an AVG cleanup operation. Afterwards almost all of my bookmarks no longer linked to their respective websites. I relinked the ones on my toolbar, but non… (read more)

I recently ran an AVG cleanup operation. Afterwards almost all of my bookmarks no longer linked to their respective websites. I relinked the ones on my toolbar, but none of the other bookmarks are operative.

Asked by Pops 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Bookmarks recovery error

Good day, everyone Lost bookmarks during changing hdd for a friend of mine. Didn't backed up bookmarks and, unfortunately, he didn't sync his profile. At least we set a… (read more)

Good day, everyone

Lost bookmarks during changing hdd for a friend of mine. Didn't backed up bookmarks and, unfortunately, he didn't sync his profile. At least we set another ssd, I wiped affected drive before installation. So, I've managed to recover data from Firefox profile, but when I tried to recover bookmarks and bookmarks backups, firefox stated, that that it's unsupported file. From both places.sqlite and .jsonlz4 backups. I've dived deeper and here's what I tried reading similar problems: -Checked via SQLite Manager firefox extenshion -Installed SeaMonkey browser -Tried to restore hdd using different software: Recuva and recoverit (this managed to restore folders structure) -Other weird solutions which didn't help as well

If some of you have plenty of time to check it and convert to HTML- here're files i've worked with. https://drive.google.com/drive/folders/1ukBrhubcLCK2_0B5lwsHmVkyQRsJhmQt?usp=sharing

P.s. last solution I thought about: restore the whole disk with operating system and profile, but I doubt that it'll work. Thank you in advance!

Asked by sergesolid 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Bookmarks

Dear, Yesterday i activate yesterday my el_vivedore@yahoo.com bud i changed my password and now i lost all my old bookmarks. is there any way to recover them. Please h… (read more)

Dear,


Yesterday i activate yesterday my el_vivedore@yahoo.com bud i changed my password and now i lost all my old bookmarks. is there any way to recover them.

Please help me

Best Regards

Stefan

Asked by el_vivedore 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Bookmarks Issue

My question has 2 parts the first part is that I am trying to create a folder under the 'All Bookmarks' folder in the manage bookmarks screen that goes to the Library win… (read more)

My question has 2 parts the first part is that I am trying to create a folder under the 'All Bookmarks' folder in the manage bookmarks screen that goes to the Library window. Can that be done? Because all it allows me to do is create a new folder under Bookmarks Toolbar and Bookmarks Menu. I want another folder in essence that is like the 'Other Bookmarks' folder that is not a sub folder of any other folder except for 'All Bookmarks'.

My second part question is that I cannot delete or remove 'Other Bookmarks' from the Library/Manage bookmarks screen. I am Firefox 92.0.1 (64-bit). I just installed it today. None of the options I tried as far as right click on the toolbar/bookmarks toolbar/or the Other Bookmarks folder gives me an option to remove it. Is the only option to remove it to go into about:config?

I have attached a screenshot of my bookmarks showing what I am wanting to have done if possible. As you see from the screenshot I want to move everything in Crap Junk into its on main folder under All Bookmarks like like Bookmarks Menu and Other Bookmarks is currently preferably without using Bookmarks Menu.

Thanks.

Asked by WatchMeAsIExplode 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Task bar and bookmarks font

I can't for the life of me explain why enlarging these fonts is not easily done. The font is tiny! Not everyone is 28, know what I mean? I've reviewed what's been written… (read more)

I can't for the life of me explain why enlarging these fonts is not easily done. The font is tiny! Not everyone is 28, know what I mean? I've reviewed what's been written on this before in support, but I see nothing very useful. Surely, I can't be the only person who needs to enlarge these fonts. Please help!

Asked by joelfradin 1 year ago

Last reply by Terry 1 year ago

  • Archived

Bookmarks and history

After a recent update,I noticed the history is no longer being kept, I checked settings all is good there, also, I am unable to create a new bookmark and am unable to del… (read more)

After a recent update,I noticed the history is no longer being kept, I checked settings all is good there, also, I am unable to create a new bookmark and am unable to delete an existing bnookmark. I've gone through some of your help files but am unable to correct this. Is there a way to fix this without losing all my current bookmarks? Looked on the web for help but am unable to fix this.

Thank you in advance Dave Markowski

Asked by sonicjoe 1 year ago

Last reply by FredMcD 1 year ago