Firefox Support Forum

Since I upgrade MacOS to Big Sur, a couple basic Firefox functions have stopped working. 1) History is not being saved. I can restore deleted tabs, but there is nothing in the History menu, nor is there any record (for example, in the form of auto-complete) of websites I have visited in the past. 2) My bookmarks file appears to be mostly read-only. Clicking on the star icon to save a new bookmark does nothing. Selecting Bookmarks > Bookmark Current Tab does nothing. In the Manage Bookmarks environment, selecting Add Bookmark from the gear icon brings up a dialog box in which the only content is a Cancel button. In the Manage Bookmarks environment, I can change the Name of a current bookmark but cannot change its URL. If I try, it reverts to the old URL as soon as I click away from it.

The current help page that most closely describes my symptoms is https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved. I tried both remedies, including refreshing Firefox and deleting xulstore.json, but no change in symptoms.

Firefox updated automatically to v.95.0 (64-bit), Windows 10, on December 8, 2021 at 1:09 PM.

Since the update, all my Bookmarks are missing. All attempts to restore them have failed (using the Menu->Bookmarks->Manage Bookmarks->Import and Backup->Restore option). My toolbar settings are: Bookmarks Toolbar->Always Show and Show Other Bookmarks.

This is a critical loss for both business and healthcare purposes. I would appreciate an immediate and viable solution.

Hi! I recently had the motherboard on my Dell laptop replaced and I'm afraid I've lost all of my bookmarks. I was not able to backup anything before everything went black and I don't think I was signed in at all to Firefox. Dell had to replace the motherboard and although I had my documents backed up on OneDrive, I'm thinking maybe my bookmarks are long gone? Is there any way to restore them at all? Please say yes, please say yes!!! LOL! Thank you!

Melissa

When I go to create a new bookmark in firefox I find that the file name is already allocated, and that file name is appearing on all old bookmarks as well. Instead of saying Other Bookmarks it says Location. This is only happening since I moved to Version 95.0 I have had to stop trying to create new bookmarks, and would appreciate any help I can get.

Hi. have updated Firefox from version 94.0.2 to version 95.0. [windows 10]. i now have no history, no bookmarks or saved links. there is nothing from the previous firefox version in the current version. it's like i'm just starting out with firefox?.

Thanks

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

I used Apple Migration Assistant to move the entirety of my wife's old iMac (the old computer won't accept updates, so her machine was not secure) to a new one. The migration operation appeared smooth and essentially perfect.

Somehow my Bookmarks have overwritten my wife's (years ago, I turned Synch = ON, was that it? Synch is OFF now). The bookmarks are still OK on the old computer, so how do I locate and move that info to the new machine "AND BE SURE TO GET IT RIGHT"? My wife is the family business manager, so her bookmarks are Insurance, Banking, Healthcare, etc.

I've done some searching, but there are thousands of posts, I can't wade through all of that.

...

So, I just noticed today that my bookmarks section is having the same issue again that it had a few updates back.

I tried looking into repeating what I did last time, but it doesn't seem that this is the issue this time as the settings have not changed from when I went into to edit them the last time. Meaning this might be a whole new issue. I *did* however notice that there is a new and odd section listing in about:config under the following:

browser.bookmarks.defaultLocation SxQPPk-c1zth

Does anyone know if this is the issue, and if so, where this is supposed to really go?

Thanks in advance for any help you can offer.

In trying to fix a Mozilla VPN problem, I uninstalled and reinstalled Firefox as directed by VPN support. Now Firefox has lost its bookmarks. Can they be recovered? If so, how?

My Mac Book Pro crashed so I could not download the bookmarks before buying a new Mac and I cannot retrive the old bookmarks from excisting profiles. (How) Can I get the old bookmarks on my new Mac?

Hello Guys :)

The Firefox has updated and now, the bookmarks bar are black (previous as white).

Any option to turn the bookmarks bar to white again?

Any suggestion?, thank you.

See image: https://i.imgur.com/6BCCE0O.png

Hi,

My Firefox decided to update itself without asking or any warning. When update was ready, all my bookmarks are gone and there is no way I can find them. Is there any trick to get those back?

BR, Pia Viinikainen

My desktop PC broke (hard drives are OK). I got a new PC with Windows 11 and the former C: drive is now the G: drive.

I installed Firefox and I need to get all my bookmarks back. I can find my old profile on the G: drive in .../appdata/local/Mozilla/Firefox/Profiles and I tried replacing the new Firefox profile on C: with the old one from the G: drive, but Firefox just keeps creating a new one and ignoring the old one.

There are years of bookmarks there I'd really like to get them back.

Help, Please?