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latest version of Firefox lost my bookmarks

Yesterday I clicked the download button "Download the latest version of Firefox", and restarted my laptop. After this my bookmarks disappeared and my only method to retri… (read more)

Yesterday I clicked the download button "Download the latest version of Firefox", and restarted my laptop. After this my bookmarks disappeared and my only method to retrieve them was to restore my system back to an earlier time period. Now, I'm offered that same download but NO THANK YOU until I know I'll still have my data.

Asked by grt_49 2 weeks ago

Last reply by Paul 2 weeks ago

Bookmark location

Hello, For some reason my toolbar has disappeared from the right side of my screen. I have tried unsuccessfully to get it to show. Please help. Barbara Amos … (read more)

Hello,

For some reason my toolbar has disappeared from the right side of my screen. I have tried unsuccessfully to get it to show. Please help.

Barbara Amos

Asked by bamos1 2 weeks ago

Last reply by cor-el 2 weeks ago

Bookmark Spacing too much since going from Win7 to Windows 10

I recently upgraded from Window 7 to windows 10. Ever since, the spacing between the bookmarks has significantly increased. I read several post about this and they all … (read more)

I recently upgraded from Window 7 to windows 10. Ever since, the spacing between the bookmarks has significantly increased. I read several post about this and they all seem to be looking for something in Firefox. I think it has to do with something in windows 10, not Firefox. Any ideas? I've already done the Density/Compact thing. Slight improvement, but not anything like it was under Window 7.

Asked by Stumann666 3 weeks ago

Last reply by cor-el 3 weeks ago

Managing Bookmarks

If I manage my bookmarks from the Menu>Bookmarks>Manage Bookmarks at the bottom, a separate window pops up where I can attempt to organize my bookmarks. It seems I… (read more)

If I manage my bookmarks from the Menu>Bookmarks>Manage Bookmarks at the bottom, a separate window pops up where I can attempt to organize my bookmarks.

It seems I have limited functionality in being able to edit these lists and folders. Under "All Bookmarks" I have (3) folders, the Bookmarks Toolbar (which I rarely use anymore), the Bookmarks Menu, and another folder called "Other Bookmarks" which I had added years ago. (Perhaps this folder has been grandfathered in? I don't know that you can add folders at this level anymore)

After moving all the contents of "Other Bookmarks" to the "Bookmarks Menu", I wish to eliminate the "Other Bookmarks" folder. The folder is now empty, but the RMB menu still shows the "delete folder" option grayed out.

I read somewhere that Sync might have something to do with it, but even after signing out of Sync, and trying again, it wouldn't work.

Anything under the "Bookmarks Menu" folder, I have no problem deleting or moving links and folders. (though the GUI could be a little more streamlined) I am just not able to manage anything at the top level. Is there currently a way to do this?

Thank you. Kurt

Asked by Kurt 3 weeks ago

Last reply by cor-el 3 weeks ago

Bookmark menu

The book mark menu option (displaying the bookmark menu and allowing selection) has disappeared from the book mark tool bar and I can't find a way to add it back. Any su… (read more)

The book mark menu option (displaying the bookmark menu and allowing selection) has disappeared from the book mark tool bar and I can't find a way to add it back. Any suggestions?

Asked by tom445 3 weeks ago

Last reply by cor-el 3 weeks ago

Bookmarks are automatically saved to Bookmarks Menu not selected folder

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to fi… (read more)

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to find it and move it to the folder I selected in the first place. How do I save directly to a folder??

Asked by amklingen 3 weeks ago

Last reply by cor-el 3 weeks ago

Mozilla TMI: How do I solve a DECADES long Bookmarks Management DILEMMA?

BEFORE ANYONE ANSWERS THIS PLEASE STOP AND THINK. I have been using this browser since Netscape. I have been "managing" bookmarks for years and years but I have NEVER f… (read more)

BEFORE ANYONE ANSWERS THIS PLEASE STOP AND THINK. I have been using this browser since Netscape. I have been "managing" bookmarks for years and years but I have NEVER found a SOLUTION to managing bookmarks in a SIMPLE, USEFUL way. I have wasted hours and hours on this site looking for answers to the ongoing difficulty that EVERYONE has dealing with the BROWSER WARS imperative that bookmarks can be imported and therefore, perpetually duplicated in an infinite array of browser upgrades and OS installations over the YEARS AND YEARS. For those of us who have managed to ERR on the side of caution and always opt to live with the effects of this rather than risk LOSING the good data nested within, I implore Mozilla to THINK LONG AND HARD on developing a solution to this ONGOING PROBLEM WITH BROWSER BOOKMARKS MANAGEMENT OVERALL. Oh sure, there are hundreds of plugins that ultimately suck up the memory for partial solutions to the PROBLEM that is caused by each new installation of Firefox or other browser in which past bookmarks are imported and ultimately duplicated ad infinitum. I don't need to know all the things that are wrong with Microsoft and how developers or users create the problem, I need a SOLUTION.

Will Mozilla please be the FIRST BROWSER TO SOLVE THE DE-SHITIFICATION OF BOOKMARKS no matter how poorly mismanaged and duplicated they were in past iterations?

The more time I spend on this HELP site looking for answers, the clearer it becomes that this is a problem for DEVELOPERS to solve because none of the USERS can figure out the answers. So, BEFORE you tell me ANYTHING, SHOW ME THE MOZILLA FEATURE THAT SOLVES BOOKMARKS MANAGEMENT THOROUGHLY AND SIMPLY, because, so far, that clearly does not exist.

Asked by Bob Who 3 weeks ago

Last reply by James 3 weeks ago

synchronize the bookmarks

I have installed the Firefox browser (latest version) on my MacbookPro and on a MacbookAir. How can I synchronize the bookmarks? Is this possible with iCloud? Thank you!!… (read more)

I have installed the Firefox browser (latest version) on my MacbookPro and on a MacbookAir. How can I synchronize the bookmarks? Is this possible with iCloud? Thank you!!!

Asked by f.hoeher 4 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

How to add new tabs to an existing bookmark folder, from within a window?

I've got a set of core bookmark folders set up. When I'm in a window with all tabs open in that folder, how can I update the tabs without manually having to go to each on… (read more)

I've got a set of core bookmark folders set up. When I'm in a window with all tabs open in that folder, how can I update the tabs without manually having to go to each one that is new? It would seem a horrible task to have to compare which tabs are already saved in the folder, to whichever new ones I've added! Thank you!

Asked by LynJeffery 3 weeks ago

Last reply by cor-el 3 weeks ago

How do I add the new bookmarks at top of the list in their folder?

When you add a new bookmark to a folder it's added at the end of the existing list. Is there a way to make Firefox add it at the top of the list, instead? I found an ol… (read more)

When you add a new bookmark to a folder it's added at the end of the existing list.

Is there a way to make Firefox add it at the top of the list, instead?

I found an old answer, but, sadly, the extension granting my wish is no longer.

Also, I already know about sorting, but it's not what I need, because I'm doing a lot of manual bookmarks reordering and sorting will nullify it.

Thank you :)

Asked by G 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

bookmark backups not working on one device

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them … (read more)

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them if anything goes wonky. My phone and Windows laptop both show all the same bookmarks as the Mac. However, if I go to Manage Bookmarks to restore them on the Windows laptop, it shows many backups have occurred but only 5 bookmarks have been backed up. I have signed out of Firefox on all devices and signed back in. The Windows laptop did one correct backup showing the 120 or so bookmarks, and then every subsequent backup shows only 5 again. After a few weeks, the "correct" backup has been overwritten and is gone.

Anybody know what I can check to make the Windows laptop backup my bookmarks correctly?

Asked by tcpear32 4 weeks ago

Last reply by cor-el 3 weeks ago

Synchronising bookmarks

Hello - Over the years I have accumulated a lot of bookmarks over about six devices. Can I delete most of these on one device and then have the others Sync with it witho… (read more)

Hello - Over the years I have accumulated a lot of bookmarks over about six devices. Can I delete most of these on one device and then have the others Sync with it without repopulating the list with all the addresses that I've deleted from the first one? Thanks, Ian.

Asked by Ian 4 weeks ago

Last reply by cor-el 3 weeks ago

Firefox Sync

How is it possible to just lose all my bookmarks and all of my passwords just because I asked for a new password? Why there is no message that says " When you ask for a n… (read more)

How is it possible to just lose all my bookmarks and all of my passwords just because I asked for a new password? Why there is no message that says " When you ask for a new password you will lose all your data"? Is there any other way to recover all my settings and bookmarks that I have stored?

It's unnacceptable to advertise that you are the bigest browser yet never had this issue on Chrome or any other browser! If there is no other way to recover all my data because I have also reinstalled my Windows, from scratch and I do not have the back-up locally, than, I will forever give up on this browser and will make sure that I tell everyone to stay clear of this browser!

Thank you and I await your response!

Asked by Matei Cristian 4 weeks ago

Last reply by cor-el 3 weeks ago

Fav Icons

I am trying to find answers in relation to my Favourites shorcuts not showing the Icon for some well known websites e.g BBC World News, CNN. Once answer found on the Fi… (read more)

I am trying to find answers in relation to my Favourites shorcuts not showing the Icon for some well known websites e.g BBC World News, CNN. Once answer found on the Firefox Forum is: Make sure that you allow pages to choose their own fonts.

Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

This is just typical of many answers I find on the Firefox forums whereby the suggested solutions seem to bear no resemblance to my Firefox system. Am I using something different? Everything points to me having the latest up to date version of Firefox. For example if I click on the four horizontal line hamburger on top right of the screen I do not see anything that begins with "Tools" in the menu options. I see "Settings" and "More Tools" but none lead to "Options>Content: Fonts & Colors> Advanced: [X]. simarly, If I click on "Tools" in the menu at the top of the Browser nothing leads to "Options". Any suggestions please?

Asked by Sandgroper48 4 weeks ago

Last reply by cor-el 4 weeks ago

Bookmarks Sync

I have some Bookmarks on my laptop. I have some of these Bookmarks (Not all) on my tablet, plus some other Bookmarks. If I sync them, which direction does the sync work … (read more)

I have some Bookmarks on my laptop. I have some of these Bookmarks (Not all) on my tablet, plus some other Bookmarks.

If I sync them, which direction does the sync work in? Will all my Bookmarks on my laptop now appear on my tablet (Which I do not want to happen)? Will all my Bookmarks on my tablet now appear on my laptop (Which I do want)? Will I end up with two copies of most Bookmarks, because all my laptop Bookmarks are transfered to my tablet, plus all my tablet Bookmarks are transfered to my laptop?

I cannot find any explanatioin of what Sync actually does.

Asked by caerbryn 1 month ago

Last reply by cor-el 1 month ago

Bookmarks on account, new computer

I have been using Firefox for YEARS. I love it, and have always been able to sign-in from a new device and have my bookmarks brought to my new device. For some reason, t… (read more)

I have been using Firefox for YEARS. I love it, and have always been able to sign-in from a new device and have my bookmarks brought to my new device. For some reason, that is not happening this time.

When I click to sync or import bookmarks, the only options I have are Chrome, a couple others, and from Firefox HTML or CSV file. I do not know how to save the bookmarks. I would think that I could save them on a external hard drive and bring them over, but I do not know that process. It was so much easier when I could log in and bring them over.

Please help. I was so confident when purchasing this new laptop, now I am a bit irritated. Please explain how to bring my bookmarks over to my new device.


Thank you!

Asked by Lisa H 1 month ago

Last reply by cor-el 1 month ago

Got a new computer, trying to sync my bookmarks from my previous sign in for Firefox and DDG, but nothing comes up

Something is not working for my syncing data for my new computer coming from my older one that was working fine....none of those bookmarks are around, no matter where I l… (read more)

Something is not working for my syncing data for my new computer coming from my older one that was working fine....none of those bookmarks are around, no matter where I look, I cannot find all of my highly needed bookmarks that I have had for years...all gone. I need some help please. Thanks.

Asked by jslavik2 1 month ago

Last reply by Paul 1 month ago

Firefox

Hi. Not so much as a bug report but a feature request. I am attempting to add the same URL to two separate bookmark folders on my bookmark toolbar so that I may have a… (read more)

Hi. Not so much as a bug report but a feature request. I am attempting to add the same URL to two separate bookmark folders on my bookmark toolbar so that I may have a better chance of finding it in six months when I'm likely to need to visit that website again. The reason is that the website in question fits neatly in terms of subject into two of my folders.

At present in Firefox, if you place a URL in a bookmark folder then try to place it again in a separate folder then Firefox appears to remove the URL from the first bookmark folder and place it in the second. It would be handy for Firefox to either just accept the second placing or display a dialogue box pointing out that the URL already exists in another folder and asking if the user wants to a) move the URL to the place where the user tried to place a new bookmark, or b) go ahead and place a duplicate in the newer folder c) cancel the request.

I'm a long term user / fan of Firefox and have no intention of moving browsers. This functionality would be very useful. Hoping you can action this in the next update.

Regards

Martin

Asked by smiggy1968 1 month ago

Last reply by zeroknight 1 month ago

Accessing my previous browser

This morning, my Firefox browser was unable to open so I downloaded it again and tried to sync up my browser using my email address. When I used my email address and rese… (read more)

This morning, my Firefox browser was unable to open so I downloaded it again and tried to sync up my browser using my email address. When I used my email address and reset the password, a much older version of my browser without all my bookmarks logged in. I've only use the *hidden for privacy*@gmail.com email address so I'm not sure if I have two profiles under that email. On my phone which has been sync'd to my profile for years, I have all the bookmarks that I've been using for year. I don't want to sync it now so I don't loose it.

Asked by Sylvester King, Jr 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago