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Update problems.

I have been using Firefox for over 20 years. I used to be able to log unto my router and Firefox would warn you about it and asked if you would like to continue. Now I … (read more)

I have been using Firefox for over 20 years. I used to be able to log unto my router and Firefox would warn you about it and asked if you would like to continue. Now I get "Secure Connection Failed

An error occurred during a connection to 192.168.1.1. Peer’s certificate has an invalid signature.

Error code: SEC_ERROR_BAD_SIGNATURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

What I did to learn more, was use a different browser. I had no problem. Today I try tp log into Foxnews.com. I get a blank screen and I can't log in.

Starting to wonder if I should get rid of Firefox.

Asked by mbaburins 1 month ago

Last reply by Dropa 1 month ago

please take off the total ad block up add.

please take off the red add, the pop up total add sign that keeps popping up asking to paid for the add block I am 82 and on a fixed budget. I do not want this service. H… (read more)

please take off the red add, the pop up total add sign that keeps popping up asking to paid for the add block I am 82 and on a fixed budget. I do not want this service. How do I get it off my computer. When I want to print an article from an e mail.I always have to remove it to save an e mail, or when I want to print an article, I read it later, and I see the total ad block on my printed article stuck on the printed page blocking out what I printed. Its very annoying to have to take it off the screen before I print anything. Please help me. George at [removed email from public]

Asked by gnsansom 1 month ago

Last reply by FredMcD 1 month ago

My Passwords are unwanted on another computer

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he … (read more)

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he is reporting that he has ALL my passwords. How can undo this? I never gave him access to my account and I never clicked on sync or something?

Asked by mail1351 3 months ago

Last reply by cor-el 3 months ago

MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

Hi, I have a problem, which only seems to apply to Firefox. I am a developer for a site which uses LetsEncrypt certificate. When I access it via Firefox (and only Firefox… (read more)

Hi,

I have a problem, which only seems to apply to Firefox. I am a developer for a site which uses LetsEncrypt certificate. When I access it via Firefox (and only Firefox), I get the error message as mentioned in the subject.

I tried to understand why this occurs. A quick Google just leads me to an issue with the Microsoft domain, and what I can understand was a Firefox bug.

Trying to figure out if it is a problem with Firefox, or a problem with the certificate. Any thoughts?

Asked by gustav6 2 months ago

Last reply by cor-el 2 months ago

Is it ok to delete "cert-revocations" folder?

Hi, I check my storage for large folders and I came across folder inside Firefox profile called "cert-revocations" and its size is more than 400MB, can I delete it safely… (read more)

Hi, I check my storage for large folders and I came across folder inside Firefox profile called "cert-revocations" and its size is more than 400MB, can I delete it safely? What cons of deleting this folder? and why Firefox doesn't clean this folder periodically?

Asked by 2bc78b7508 2 months ago

Last reply by cor-el 2 months ago

app-on extensions and app icoon is not workin in firefox dev ver

i have been using firefox from long time i like firefox but i just tried new firefox dev version but is is not working properly and my add-on extensions are also not work… (read more)

i have been using firefox from long time i like firefox but i just tried new firefox dev version but is is not working properly and my add-on extensions are also not working and app icon is now showing

Asked by Sandy 2 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox 100.0b4 not compatable with Netflix.

I updated to Firefox 100.0b4. And now Netflix won't work on Firefox. Netflix will work on any other browser. I have been using Firefox exclusively for the past 15 years. … (read more)

I updated to Firefox 100.0b4. And now Netflix won't work on Firefox. Netflix will work on any other browser. I have been using Firefox exclusively for the past 15 years. Is there a solution? Should I roll back the latest update?

Asked by rederiksen2 2 months ago

Last reply by FredMcD 2 months ago

multiple rows

in the picture below you see amount of rows in slimjet browser start up page . can anybody tell me how to get these multiple rows in to mozilla-firefox start up page plea… (read more)

in the picture below you see amount of rows in slimjet browser start up page . can anybody tell me how to get these multiple rows in to mozilla-firefox start up page please ???

Asked by carlos60 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Under Extensions in Developers Edition, the Customize Theme option loads a blank page.

I have just installed the developer edition of Firefox and on the screen where I can install extensions/themes/add-ons, there is a link to create a custom theme. https://… (read more)

I have just installed the developer edition of Firefox and on the screen where I can install extensions/themes/add-ons, there is a link to create a custom theme. https://color.firefox.com/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_content=theme-footer-link

It loads a blank page and nothing else.

Asked by Jase 2 months ago

Last reply by cor-el 2 months ago

Firefox communication ceases

FireFox Developer 99.0b8 (64-bit) on the "aurora update channel" on Windows 10 PC (version 1803, build 17134.2208) I notice whenever an update is pending (the green dot a… (read more)

FireFox Developer 99.0b8 (64-bit) on the "aurora update channel" on Windows 10 PC (version 1803, build 17134.2208)

I notice whenever an update is pending (the green dot appears in the icon for the "Open Application Menu"), FF becomes unresponsive in a way. When it happens: It does not totally freeze. I can select/switch between existing tabs & scroll thru their pages. I can close tabs. I can open a new empty tab. But I can't load or refresh any pages. The only fix is to do the update, and re-launch.

Since the developer edition gets updated frequently, it is a pain.

I like the Developer Tools! But... How can I scale back the FF "update frequency", or "change the channel", so updates are, like monthly at most?

thank you.

Asked by richs2 2 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox will not stay in a light theme.

I don't want a dark theme and have tried numerous times to change it to a light theme. Within a min. Firefox returns to a default dark theme without me touching anything.… (read more)

I don't want a dark theme and have tried numerous times to change it to a light theme. Within a min. Firefox returns to a default dark theme without me touching anything. Is there something that I am missing or is this newer browser in need of repair? This is getting old, I have used Firefox for years, never had a problem with kind of issue before. Thanks

Asked by garmbell 2 months ago

Last reply by cor-el 2 months ago

  • Archived

Strance behaviours when loading a page when connection is slow

Sometimes when loading a page, and the page is slow to respond, I will see a strange situation: The page is totally blank (the F12 tool does not display page content). Th… (read more)

Sometimes when loading a page, and the page is slow to respond, I will see a strange situation: The page is totally blank (the F12 tool does not display page content). The refresh button is gray (disabled), or sometimes although the refresh button enabled, the url textbox is "about:blank", which means I cannot actually reload the page I want to read. I have to re-navigate to the page through the link in the previous link. I'm not sure whether I got across. I hope the issue can be fixed.

Asked by SolidBlock 8 months ago

Last reply by jonzn4SUSE 2 months ago

[ENG] Expressing Gratitude toward all the firefox inc family

Hello my dear friends, Hello my beloved family, Hello Everyone, This is the first time reaching your support because i never had any issue with any of your products ( I m… (read more)

Hello my dear friends, Hello my beloved family, Hello Everyone,

This is the first time reaching your support because i never had any issue with any of your products ( I mainly use firefox as a browser for pc(ubuntu) but also on android devices).

I am writing you this email to express my gratitude and happiness for being a faithfull user since your debut(at least since when i had internet and a pc in the old days :D)

I really loved your professional attitude. I really learned alot from YOU. I really love you.

Plz continue your greate ACTIONS( at least this is what i think) and don't let the giants of internet ( i won't name any company so they don't sue me hhhh) try to confuse use or steal your faith in the "STRONG COMMUNITY".

YOU KNOW WHY BECAUSE ALL THESE giants BETRAYED MY EXPECTATIONS (at least the major ones that i know) BUT ONLY ONLY ONLY ONE PRODUCT NEVER BETRAYED MY EXPECTATIONS !!!

===============================================================

THIS PRODUCT IS "FIREFOX BROWSER" (i swear to god to all gods in all languages that this is TRUE at least for me :D)

Really love YOU ALL. Your Sincerally. Your thankfully. Your Brother.

Best REGARDS Ibrahim BEDOUI (TN)

Asked by brahimbedoui 3 months ago

Last reply by Paul 3 months ago

Video playback not working

For a few days now, I have not been able to play videos. I get this message in the video screen: "If playback doesn’t begin shortly, try restarting your device." When I o… (read more)

For a few days now, I have not been able to play videos. I get this message in the video screen: "If playback doesn’t begin shortly, try restarting your device." When I opened Firefox in Troubleshooting mode, the video played OK and then when I stopped Troubleshooting mode the videos continued to play OK. However, on the next day the problem reappears. What's going on? Thanks in anticipation, Frank

Asked by callfrankplumber 3 months ago

Last reply by Dropa 3 months ago

open document

Hello, when I open a document (word, excel, pdf, etc), at the same time the document is open but it is also saved, how do I stop the option to save the document Thank yo… (read more)

Hello,

when I open a document (word, excel, pdf, etc), at the same time the document is open but it is also saved, how do I stop the option to save the document

Thank you

Asked by radu60gigi 5 months ago

Last reply by Terry 3 months ago

google search missing "tools" option on firefox browser

i recently noticed how ive been missing this function and i havent been able to use the "date filter" because of it. what can i do to re-add it? it dissapeared when firef… (read more)

i recently noticed how ive been missing this function and i havent been able to use the "date filter" because of it.

what can i do to re-add it? it dissapeared when firefox did an update.

Asked by sergioalbertocmarin 3 months ago

Last reply by cor-el 3 months ago

SECURITY WARNING

am trying to sign in into facebook, but they keep telling me "An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR" kindly help me fix it THA… (read more)

am trying to sign in into facebook, but they keep telling me "An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR" kindly help me fix it THANKS

Asked by innobbara 3 months ago

Last reply by FredMcD 3 months ago

How do I change the font size of Firefox's headers elements: menu, tabs, bookmark toolbar, bookmark manager without changing the font across Mac iOS or otherwise messing up the other settings?

How do I change the font size of Firefox's headers elements: menu, tabs, bookmark toolbar, bookmark manager without changing the font across Mac iOS or otherwise messing … (read more)

How do I change the font size of Firefox's headers elements: menu, tabs, bookmark toolbar, bookmark manager without changing the font across Mac iOS or otherwise messing up the other settings?

I've searched this question and found one answer archived that did not really fix the problem. I'm looking for an extension or a setting integrated in FF, not a font size change in Mac iOS (Monterey) or one that changes the font in the browser pages.

Love FF and Mozilla and all the volunteers who make my entire work day so easy with great, secure, handsome products! I'm a devoted fan. Thank you!

Asked by Roz 3 months ago

Last reply by cor-el 3 months ago

Why my add ons will be disabled by safe mode and what is safe mode how can I turn it off????

I am using firefox just for a few days, then when I go in to my Add-ons setings, it said All add-ons have been disabled by safe mode. So what is safe mode how can I turn … (read more)

I am using firefox just for a few days, then when I go in to my Add-ons setings, it said All add-ons have been disabled by safe mode. So what is safe mode how can I turn it off!?

Asked by s170018 3 months ago

Last reply by cor-el 3 months ago