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  • Archived

How can I unlock a bookmark?

I did not put a lock (padlock with red arrow) on a bookmark. The instructions in the popup box don't work. Firefox put on the padlock and I want them to take it off! F… (read more)

I did not put a lock (padlock with red arrow) on a bookmark. The instructions in the popup box don't work. Firefox put on the padlock and I want them to take it off! FRANCES JONES

Asked by Francesann 2 years ago

Last reply by Happy112 2 years ago

  • Archived

FileSystem is still not supported in Firefox 50

Mozilla announced that fileSystem support is added into Firefox 50. ( https://developer.mozilla.org/en-US/docs/Web/API/File_and_Directory_Entries_API/Introduction ). Afte… (read more)

Mozilla announced that fileSystem support is added into Firefox 50. ( https://developer.mozilla.org/en-US/docs/Web/API/File_and_Directory_Entries_API/Introduction ).

After several attempts at least to initialize it on Firefox stable 50.0.2, FirefoxDev 52.0a2 (2016-12-08) and FirefoxNightly 53.0a1 (2016-12-08) I was not able to get it working.

Am I missing something? Is there are any options to read/write files into/from File Storage? Should I enable for this some kind of `experimental` flags?

Thanks, Dmytro Kozlovskyi

Asked by dkozlovskyi 3 years ago

Last reply by John99 3 years ago

  • Archived

Firefox crashes or becomes unresponsive and does not terminate until forced and reports that the Adobe Flash plug-in has stopped working

For quite a number of months Firefox continuously crashes or becomes unresponsive. Every time this occurs, Firefox will not close, but must be forced to close. At every c… (read more)

For quite a number of months Firefox continuously crashes or becomes unresponsive. Every time this occurs, Firefox will not close, but must be forced to close. At every crash or when forced to close, I get the Windows OS error message that a plug-in has stopped working and must close. That plug-in is always the Adobe Flash plug-in.

I am on the Firefox Beta channel and religiously apply all beta updates. I also religiously keep Adobe Flash updated. However, since I do not fully trust internet notices, I never allow a software vendor to automatically apply an update.

I should also add that this scenario happens many times during every day, except those days I am not using Firefox or do not access a website that invokes the Adobe Flash plug-in.

Can you shed any light on why the Adobe Flash plug-in quits working?

Thanks for your assistance. David R Breed

Asked by David 3 years ago

Last reply by John99 3 years ago

  • Archived

firefox hangs on moving focus to address bar

Firefox 53.0.3 (Windows 32-bit on 64-bit OS) hangs if I trying to move focus to address bar while any system tooltip for any element on currently opened page is shown. Fo… (read more)

Firefox 53.0.3 (Windows 32-bit on 64-bit OS) hangs if I trying to move focus to address bar while any system tooltip for any element on currently opened page is shown. For example, a New Tab Page is opened. Then, I hover mouse cursor on one of a thumbnails, and a tooltip with target address appears. Then I press F6, and FF immediately stops responding and consumes about 45% of CPU so long time, that I can't wait so much (several hours), and I kill it's process. I tried to repeat it with "-safe-mode" command line option, and result is the same. The tooltip's rectangle stays on top of all windows until FF process is being killed.

Asked by green 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Cerficicate selection popup does not allow to select a cert

When I access a web site that requires client certificate - and I have several different ones, including those on hardware tokens - the prompt/popup is malformed. All the… (read more)

When I access a web site that requires client certificate - and I have several different ones, including those on hardware tokens - the prompt/popup is malformed. All the certificates are listed HORIZONTALLY, making it impossible to scroll through them and select the correct one. I can walk through the available ones, highlighting them via Up- and Down-arrows, but that does not change the real selection, and the displayed certificate remains to be the first one.

Automatic certificate selection does not work for me, because the site in question requires Email certificate instead of Authentication certificate.

Asked by Mouse008 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Need to sign in to firefox, but the Sign in button is doing nothing (about:preferences?entrypoint=menupanel#sync)

On about:preferences?entrypoint=menupanel#sync , The button is not functioning and I can't find any other way to sign in to firefox???

Asked by wadoods 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Second Disaster on Support Forums -- Will You Recover the Lost Material?

Dear Management: A few days ago there was much more material on my currently active thread in this forum, including some important answers and new questions, that has va… (read more)

Dear Management: A few days ago there was much more material on my currently active thread in this forum, including some important answers and new questions, that has vanished on this "temporary site." I surely hope you have a way to reconstruct this material because I cannot reproduce even my part of it. (Even if I could, would I post it here, just to have it vanish again?)

The original migration to Lithium did not go well (I suddenly became a "new user," and some of my older threads got severely truncated, among other things), and now we have this new disaster. It doesn't make Mozilla look too good, nor does it serve your users well.

I feel frustrated, lost, and alone! -- jclarkw

Asked by jclarkw 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Firefox crashes

When visiting some sites (facebook, amazon, youtube) for longer than a few minutes, firefox crashes. I've tried restarting in safe mode and it still crashes. I've tried r… (read more)

When visiting some sites (facebook, amazon, youtube) for longer than a few minutes, firefox crashes. I've tried restarting in safe mode and it still crashes. I've tried refreshing and deleting caches.I'm not super tech savvy, so I need help!

Asked by Jesse1724 3 years ago

Last reply by FredMcD 3 years ago

Discrepancy or error in Firefox documentation regarding mixed content

While trying to make a purchase, I noticed that Firefox flagged the web page with insecure mixed content. However, the browser info contradicts the official documentation… (read more)

While trying to make a purchase, I noticed that Firefox flagged the web page with insecure mixed content. However, the browser info contradicts the official documentation.

The browser states, "Information you submit could be viewed by others (like passwords, messages, credit cards, etc.). Your connection is not private and information you share with the site could be viewed by others."

Yet according to the documentation, the orange triangle icon indicates passive mixed content. It states, "Attackers may be able to manipulate parts of the page like displaying misleading or inappropriate content, but they should not be able to steal your personal data from the site."

This seems like a contradiction. The browser is telling us that our information could be compromised, while the documentation states that attackers should not be able to access personal data.

Can you please clarify which one is correct? Also, if the browser is misleading, it should be corrected in a future update. If the problem is with the documentation, it should be updated.

BTW, I noticed that the website had Google Analytics objects embedded. Could that be the source of the insecure HTTP content?

Can websites with passive mixed media content be trusted with sensitive data?

Asked by Angie 4 months ago

Last reply by Wesley Branton 4 months ago

  • Archived

Why can't I start a conversation with Firefox Hello?

When I click on the hello icon the popup shows up but then nothing happes when I click on start converstation or when I try to register or login, the buttons seem to be d… (read more)

When I click on the hello icon the popup shows up but then nothing happes when I click on start converstation or when I try to register or login, the buttons seem to be dead.

Asked by mrt181 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox developer edition - font smoothness in menu options

After updating Firefox developer edition to version 51 (Windows 7, 64bit) I noticed some font rendering issues in the Options menu and Dev tools menu. The font is blured … (read more)

After updating Firefox developer edition to version 51 (Windows 7, 64bit) I noticed some font rendering issues in the Options menu and Dev tools menu. The font is blured and not clear (looks like font smoothing is disabled). If I go to Safe mode (Restart with disabled addons) - the Options menu font is clear and good looking (readable) again, but in this mode the directwrite is disabled, of course.

In the normal Firefox (version 49, not Developer edition) the Options menu and Dev tools menu fonts are pretty fine - no issues at all.

I tried to refresh the Developer edition but the result is the same.

I checked my home laptop and it was the same - after updating Developer edition to version 51 - the Options menu/Devtools menu fonts sucks there, too.

So what could I do?

Asked by miroslavgeorgiev 3 years ago

Last reply by spdgnzls 3 years ago

  • Archived

My site will work in all other browers but firefox.

https://www.aibonline.org/en/ You can open this link in chrome, IE and safari but not firefox. Firefox can't seem to find our security certificate but all the other bower… (read more)

https://www.aibonline.org/en/

You can open this link in chrome, IE and safari but not firefox. Firefox can't seem to find our security certificate but all the other bowers can. Is there something we're missing?

Asked by Amy9 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

How to solve "Your email was just returned. Mistyped email?"

I've just reinstall my PC and I wanted to synchronize the firefox with my old data. The problem is that my given email was not available when I wanted to login. Hence, Fi… (read more)

I've just reinstall my PC and I wanted to synchronize the firefox with my old data. The problem is that my given email was not available when I wanted to login. Hence, Firefox shows me 'Your email was just returned. Mistyped email?' error. Now my email is available again, but I can't login to get the verification email.

Is there away to get rid of that error?

Thank you.

Asked by imi82 3 years ago

Last reply by cor-el 3 years ago

  • Archived

I would like to run Firefox with a custom user, which files/folders need read/write permissions?

I'm using Debian based distributions. I would like to run Firefox under a different user than mine, i want to know which files or folder needs permission to write, read o… (read more)

I'm using Debian based distributions. I would like to run Firefox under a different user than mine, i want to know which files or folder needs permission to write, read or execute, or if there is any other configuration that I might be missing.

Asked by fede125 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Fake Firefox update and patch while using Yahoo.com

I have only experienced this fake update request when using Yahoo.com news/stories. When visiting other sites using Firefox no problems thus far, but this fake malware a… (read more)

I have only experienced this fake update request when using Yahoo.com news/stories. When visiting other sites using Firefox no problems thus far, but this fake malware attempt (see image) occurs when I visit Yahoo.com! I don't take the bait but it pops up almost daily when visiting Yahoo.com, item java script (firefox-patch.js) is always the same but the URL it's coming from changes each time.

Just and FYI to all.

Asked by Nodakman 3 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox crashes

Firefox crashes on a regular basis and is so bad it freezes my whole machine so I have to do a hard reboot using the power switch. Its getting very bad and soon I am goi… (read more)

Firefox crashes on a regular basis and is so bad it freezes my whole machine so I have to do a hard reboot using the power switch. Its getting very bad and soon I am going to unfortunately only be able to use Chrome as it never crashes

Asked by computrix 2 years ago

Last reply by Tomatoshadow2 2 years ago

  • Archived

How to rid the huge green line on videos on Firefox 59.0b6 (64-bit) + Windows 10?

I see there are known issues on "some Windows 8 configurations" with a huge green blob/line going down videos and maybe a shade of pink here and there, but I didn't see t… (read more)

I see there are known issues on "some Windows 8 configurations" with a huge green blob/line going down videos and maybe a shade of pink here and there, but I didn't see that this was known about on Windows 10. Please, have a screenshot and some diagnostic info! Thanks in advance!

Asked by anoncat 2 years ago

Last reply by Happy112 2 years ago

  • Archived

How to completely delete yahoo search engine???

I've removed all the search engines except of google. Now 1)yahoo still appears sometimes 2)yahoo always appears when I input in the address line "frog.fan65" without quo… (read more)

I've removed all the search engines except of google. Now 1)yahoo still appears sometimes 2)yahoo always appears when I input in the address line "frog.fan65" without quotes. I know that this request may be incorrect but WTF? where is google? why does it still shows yahoo even if it "was completely removed"

Asked by gerchicov.bp 4 years ago

Last reply by FredMcD 4 years ago