Firefox Support Forum

The scroll bar on the right of my screen disappears when I sign in to "The Guardian". This started within the last week. It works OK when I sign in to my other on line subscriptions (NY Times and Washington Post) and all other places I access. It works OK when I do a "Safe Mode" load of Firefox. I have explored the few Add-ons and Custom Settings but have not been able to determine the cause. I am having this problem on any of 4 different computers currently running Firefox 81.0 and Windows 10. Microsoft Edge is working OK if I use it.

Any help would be appreciated.

Jim

I dislike how bad the customer service is. Firefox doesn't listen to anyone and works hard to make sure they cannot listen to anyone. Notice how this link doesn't work: https://qsurvey.mozilla.com/s3/Give-feedback-landing-page

However, the main reason I no longer use this is the back and forward buttons don't work on 3rd part mice. It;s really annoying, and I don't want to get carpal tunnel over manually reaching for buttons that don't actually require that.

In short, I'm not a masochist. I want products that are not frustrating; who doesn't? The "community" (i.e. outsourced customer service to unpaid lemmings who give their one and only lives to this for some reason) doesn't result in changes or answers.

Because Mozilla refused to receive feedback elsewhere, I need to post this here to give them some kind of a clue that they're moving in the wrong direction. 3rd party hardware is everywhere. Accommodate it or fall behind into uselessness.

After updating to Firefox 86 it always crashes at launch:

ExceptionHandler::GenerateDump cloned child 14439 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

And Crash Report dialog appears. This is the "Details" dialog content:

AdapterDeviceID: 0x0126 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 18.3.6.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 127062016 AvailableSwapMemory: 4183494656 AvailableVirtualMemory: 2200952832 BuildID: 20210222142601 CrashTime: 1614250267 DesktopEnvironment: unknown EMCheckCompatibility: true FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614249624 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Debian GNU/Linux 10 (buster)FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 641 StartupCrash: 1 StartupTime: 1614250265 ThreadIdNameMapping: 14784:"IPC I/O Parent",14785:"Timer",14786:"Netlink Monitor",14787:"Socket Thread",14788:"Permission",14793:"JS Watchdog",14794:"JS Helper",14795:"JS Helper",14796:"JS Helper",14797:"JS Helper",14799:"Cache2 I/O",14800:"Cookie",14802:"DOM Worker",14803:"IPDL Background",14807:"BackgroundThreadPool #2",14808:"QuotaManager IO",14809:"IndexedDB #1",14811:"StreamTrans #5",14815:"StreamTrans #9",14817:"StreamTrans #11",14819:"StreamTrans #13",14821:"StreamTrans #15",14822:"Worker Launcher",14823:"SoftwareVsyncThread",14824:"Compositor", Throttleable: 1 TotalPageFile: 8249114624 TotalPhysicalMemory: 4046426112 UptimeTS: 1.8864044 Vendor: Mozilla Version: 86.0

Safe mode also crashes. Headless mode is the only way I found to make it not to crash.

Thanks in advance!!

Hello,

I have a problem with Firefox. I think this is a bug. I have tested it in Firefox 85, 86 and 87.

When I press Alt, the complete title bar with the menus File, Edit, View, ... appears. Afterwards, when I click Minimize, Maximize, Close, New Tab or List All Tabs, the title bar is minimized again but nothing else happens. Those buttons just don't work.

Is there a way to fix this problem? Is it likely to be fixed sooner than three months/six months/years? Please tell me how I can add anymore useful information. Thanks for your support!

The PiP feature is useful, but I find the rounded corners a bit annoying (MacOS 11.2 Big Sur). Is there a way to remove/reduce the amount of rounding so the full picture is displayed?

Hello! I'm a sort-of new Firefox user, and I just noticed some differences in behavior between Firefox and Chrome.

In Chrome, when I drag a tab out of its window so that I can move it into another window, if the window in question only has one tab, then dragging that one tab will hide the current window and show the background, allowing me to easily drag it into that background window.

This is especially useful when both windows are maximized.

In Firefox, I cannot do the same. Dragging a tab around a window with only that one tab open does not hide the current window, but rather, drags the tab around the browser window. I recognize now that this is because I can drag the tab to other places such as the Bookmarks menu, and if the above Chrome behavior was replicated, I would have a hard time doing this with just one tab open.

Though, I think the way to merge a maximized one-tab window onto another window in Firefox is to just drag the window a bit so it stops becoming maximized, then drag the one tab onto the window behind it. Is that how I'm supposed to do it, or is there a better way?

On another note, is there any way as of the moment to replicate Chrome's behavior with regard to this tab dragging situation? If not, thank you for your time, anyway. I'll just get used to the new way of doing this for now. Thank you all!

Hi,

I have been working with the Style Editor from the Developer Tools. As you can see from the screenshot, there's a massive list of style sheets.

I'm looking for a certain style sheet to edit, however the list is not sorted alphabetically. So I don't know how to find the name of my style sheet other than just trying to scroll through the whole list to spot my specific sheet. This every time take hours for me to find what I'm looking for.

Is there any way to find a style sheet in that list faster than manually scrolling through the list? Something like Ctrl + F, or a way to sort that list alphabetically?

Thanks for your help!

Today i turned on firefox running the latest ubuntu platform and had colored squares and dots all over the web pages. If I move the mouse or type the squares colored black, blue, aqua and green move with the mouse or typing all over the display like snow. I have gone over the troubleshooting steps, I have uninstalled and reloaded mozilla firefox. The only way I can stop this is to go to safe mode. I have downloaded two other browsers today and do not have this problem with the other two browsers, or with any of the software programs on the computer. Any ideas?

Some tabs crash at random. Cannot reproduce at will. Started happening ever since I've upgraded to a Ryzen 3600 CPU. RAM with the XMP profile passes the entire 2 hour-long 4 -pass Memtest86 without errors.

The crashes happen on all versions of stable Firefox and on Firefox Developer's Edition. They also occur if there are <10 tabs open as well as 100 tabs open. I have 5-6 very common extensions on FF stable (Bitwarden, Gesturefy, uBlock Origin, Facebook Container, Open Tabs Next to Current, Wikiwand, and the Stream Detector), but not a single extension installed on FF DE and still it crashes too.

Some of many crash logs: bp-87b13e5c-1bc5-4f68-864b-95d6b0210227 bp-1751032b-df93-404e-822f-c13020210227 bp-e7840772-f24e-439b-b56b-ca8c50210227 bp-629bbf6d-b007-4b4a-8b76-b2d5e0210227 bp-dd9c0c07-61bf-44a4-b5a6-9f4170210227 bp-07cf5b11-39c5-4802-a448-7e6920210227 bp-97139c27-1633-4bab-a876-1bc030210227

These are all just from today, and these are not even all of today's crashes.

System details: AMD Ryzen 3600 16GB DDR4-3200 RAM (XMP profile 2) MBO MSI B450 Tomahawk (latest Beta Bios v7C02v1H3 - happened also with stable BIOS, so I put the latest BIOS on if there are possible BIOS<-->RAM problems but still crashes remain) Nvidia GTX 1070Ti (driver v461.72) Windows 10 Pro 20H2 v19042.804

Any idea what's causing this?

It appears that Firefox 87.0b3 version has removed the Library - Pocket List menu item. Yet, through the about:config options, has retained the ability to activate the 'Save to Pocket' address bar icon.

This makes no sense as there is now no option to have a 'Pocket List' item selection. At least I couldn't find an option for this. That is without adding another extension.

Having the 'Save' option without the 'List' option is counter intuitive.

The Library-->Pocket List Menu item should be restored.

Thanks.

Many extensions ask for access to your entire browsing activity. While many extensions claim they are not doing so, this is not a technical restriction, but a policy restriction of their own.

In Chrome, there is a option within the browser to restrict extensions to operate within certain domains. For example, you could say that Honey is only allowed to run on *.amazon.com domains.

Is there a way to configure this option within FireFox? If not, what's the best way to request this feature be added? There are a number of extensions like Honey that are helpful for ecommerce and product research, but I want to provide a technical restriction to what data they can collect from the browser by restricting them to specific domains.

Thanks! Moose

Verification by email is a real pain in the ass if I wanted pain in the ass I was left with chorme or edge possible that you only have to copy the worst of the worst ... at least give the option to disable this crap

I am trying to get this command to work

"C:\Program Files\Firefox Developer Edition\firefox.exe" -url "C:\page.html?parameter=hi"

this results in firefox navigating to file:///C:/page.html%3Fparameter=hi

I have to manually change the %3F to ? to get it to work. I noticed everything works fine when navigating to a web based url with js parameters. It only seems to be local file problem. Can someone point me to a solution?

Thanks

After updating to latest version of firefox 5. I can not see my bookmark, I tried to read help section but can not find out what is wrong? Can any one help me get my bookmark back? Or go back to older version? Cheers

one of the biggest problems in Firefox is deletion and erasing cache in crashing the Firefox Whenever be open Firefox and sudden reset the computer or hang up the Firefox or the windows then inevitable deleted the Firefox cache Firefox cache is a important for some users or all of users please patch for this problem

morteza faal Iran Kashan

In the Find box, sometimes the search skips over my word of interest before I fully type in the word.

I would like to search the old fashioned way in the Find box. Let me completely type my search word and hit Enter before the search commences.

Is this possible?

I do not have the "Search as You Type" option turned on, which really does not apply to the Find box.

Firefox 5 in Mac X OS is VERY slow rendering opacity values from javascrit. It's extremely SLOW in websites which use javascript to "play" with opacity values. As you can see on www.emoure.com (when you open an image from gallery).