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Recent update broke my browser

Just updated my Mozilla Developer and it removed my bookmarks (the tab is visible but has no bookmarks, and restoring them from backup doesn't do anything) also the exten… (read more)

Just updated my Mozilla Developer and it removed my bookmarks (the tab is visible but has no bookmarks, and restoring them from backup doesn't do anything) also the extention button is for some reason on the left side (it was on the right side) and the "+" button was missing, had to re-enable it (AND IT'S ALSO ON THE LEFT SIDE FOR SOME REASON)

Wtf happened

Asked by Toopenya 1 year ago

Last reply by Liam Martin 1 year ago

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Video without sound on some sites but work on another

I have: 125.0 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0 Video on Facebook plays without sound. The video plays, I see the image normally, but no sound. Video … (read more)

I have:

125.0 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0

Video on Facebook plays without sound. The video plays, I see the image normally, but no sound. Video on Youtube works perfectly.

Fresh install without addons or plugins. Switching to "Troubleshoot mode" does not change anything. Youtube with sound, Facebook without sound.

Any ideas where to look?

Asked by George Brink 1 year ago

Answered by cor-el 1 year ago

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Tineye worked great until i created a new account, now it won't work says "allow cookies' and I don't know how

PLEASE READ THOROUGHLY - Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until… (read more)

PLEASE READ THOROUGHLY - Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). Now it won't search, a verify you're human window comes up, and I have to keep clicking squares, which I do - but then it says to allow cookies and start over. Well I don't want to allow cookies (Firefox-Mozilla kinda encourages using their tools to block cookies, which I much prefer), and I CANT FIND WHERE TO ALLOW (not yelling its just that I said this before and it wasn't noticed) cookies even if I did (I went to Firefox preferences all I could find was under privacy & security cross-site cookies but that did nothing) and I don't want to disable my VPN. Maybe I should mention that I just added or started a Mozilla account, as I have had immense trouble with my aol emails, and am trying to move everything over to a gmail account. My sign in to Firefox was the aol email, and I had to try (I thought I did it) add another account, which I think I did successfully. So it was right after that, that all this started. Help please! Thank you! I did get the following reply, saying to allow cookies (BUT I DON"T KNOW HOW OR WHERE TO DO IT) and something about a new browser profile and to stay out of my sync account, and I APOLOGIZE, but I have no clue what all that means. What is a broweser profile, what is a sync account and how do I stay out of it? I guess well I know i'm not too smart about this kinda stuff, so I apologize but I think I need detailed step by step what to do to fix this. I know thats a lot of typing, sorry.

Asked by PocketDan 1 year ago

Last reply by NoahSUMO 1 year ago

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access to search blocked by "I'm Not A Robot"

every time I enter some words for a search the system blocks access with an "I'm Not A Robot" process. while I always get past this it is annoying and has only started h… (read more)

every time I enter some words for a search the system blocks access with an "I'm Not A Robot" process. while I always get past this it is annoying and has only started happening in the last few days.

Asked by johnwatts11 4 weeks ago

Last reply by Denys 3 weeks ago

FIREFOX FREQUENT CRASHES

I GOT TIRED OF FREQUENT FIREFOX CRASHES (C0000005) IN BOTH THE 64-BIT AND 32-BIT DESKTOP VERSIONS. I HAVE BEEN USING THE 64-BIT VERSION IN WINDOWS 11 (I HAVE A HIGH-END S… (read more)

I GOT TIRED OF FREQUENT FIREFOX CRASHES (C0000005) IN BOTH THE 64-BIT AND 32-BIT DESKTOP VERSIONS. I HAVE BEEN USING THE 64-BIT VERSION IN WINDOWS 11 (I HAVE A HIGH-END SAGER LAPTOP WITH 32GB RAM. I INSTALLED THE FREQUENT FIREFOX UPDATES BUT THE PROBLEN PERSISTED EVER SINCE VERSIONS 42X WERE RELEASED. I TRIED THE 32-BIT VERSION BUT THE PROBLEM PERSISTED. FINALLED, I TRIED THE DEVELOPER VERSION: NO MORE CRASHES! I READ THE RESPONSES FROM YOUR CLUELESS STAFF TO OTHER CUSTOMERS WITH THE SAME TROUBLE. THIS IS NOT A WINDOWS ERROR; THIS IS A FIREFOX APPLICATION ERROR. MAYBE SOME OF YOUR FIREFOX DEVELOPER CODERS SHOULD ASSIST THE 32-BIT AND 64-BIT DEVELOPERS. OR, DUMP THE VERSION 4X CODE AND BUILD ON THE MORE STABLE 39X CODE. ALSO, DON'T BLAME WINDOWS FOR FIREFOX APPLICATION ERRORS. AND...NEVER SUGGEST A WINDOWS REINSTALL FOR FIREFOX ERRORS!!!

Asked by glee018b1 4 months ago

Last reply by Paul 3 months ago

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UI is not rendering some objects

Hello👋 I am using firefox developers edition on build 132.0b2 and my UI is not rendering correctly, the themes work but the objects like the bookmarks toolbar and the ref… (read more)

Hello👋 I am using firefox developers edition on build 132.0b2 and my UI is not rendering correctly, the themes work but the objects like the bookmarks toolbar and the refresh button and the home button even some of my extensions is not loading and other things also not loading, but fortunately I know the keyboard shortcuts for these functions and they are working just fine but all the buttons are just not there My device is a Dell Latitude E7450 and it has a normal core I5 5300U so it is not an x86 arm based processor I hope that you find a solution ASAP as I am really struggling with my browser like this and btw I really love your work and the products that you give Thanks for doing the hard work! bye

Asked by Kyrollos Safwat 1 year ago

Answered by Kyrollos Safwat 1 year ago

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Update to 141.0 lost previous tabs

My wife's Firefox was triggered from an e-mail link and in the process got updated to release 141.0 The result is that the tabs from the previous verion have not loaded. … (read more)

My wife's Firefox was triggered from an e-mail link and in the process got updated to release 141.0 The result is that the tabs from the previous verion have not loaded. Can I still recover them?

Asked by robin33 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved

Emojis not showing up/blank

Web pages that are supposed to contain emojis are blank. I can highlight where emojis are supposed to be shown but the actual images of the emojis aren't there. about:con… (read more)

Web pages that are supposed to contain emojis are blank. I can highlight where emojis are supposed to be shown but the actual images of the emojis aren't there. about:config font.name-list.emoji correctly contains "Apple Color Emoji" If it is relevant, this has been a bug/issue that has persisted for a couple of months now (can't name an exact date).

Asked by mzf 3 weeks ago

Answered by Agent virtuel 3 weeks ago

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https-only exception not working?

using Firefox Developer Edition Version 130.0b5 (64-bit) https-only mode is enabled for all windows enabled, with a couple exceptions. one of those exceptions is www.bom… (read more)

using Firefox Developer Edition Version 130.0b5 (64-bit)

https-only mode is enabled for all windows enabled, with a couple exceptions. one of those exceptions is www.bom.gov.au , which does not support that mode. anytime someone tries to open a page from there in said mode, leads to a page that redirects to it's homepage, highlighting that it is unsupported, and changing from any specific url to the redirect url.

in the past it worked well to have this page listed under the exceptions for https-only, always loaded without a hitch. but now it's treating the page as not an exception. i've removed it from the exception list and tried loading, re-added and tried loading, but the result is always the same. can anyone please help?

Asked by inlakeshiva 1 year ago

Last reply by inlakeshiva 1 year ago

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Email is not a valid email address

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a mes… (read more)

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a message saying that "personalDomain.co.uk" is not a valid email address. How can I log into my account which was created using this email address? The email address is valid and active, and I do have access to it.

Asked by yoanhlebarov 3 months ago

Last reply by Denys 3 months ago

How to disable "Drop tab here to pin" with vertical tabs

This seems like a relatively new feature that I don't see a setting to toggle. How would I disable the drag-and-drop area at the top of the vertical tabs which prompts me… (read more)

This seems like a relatively new feature that I don't see a setting to toggle. How would I disable the drag-and-drop area at the top of the vertical tabs which prompts me to pin the tab?

Asked by Michael Yaworski 5 months ago

Last reply by Michael Yaworski 5 months ago

Hello why my firefox installation 1440b6 64 bit on windows 10 do not autocomplete the third field in a form login

Hello why my firefox installation 1440b6 64 bit on windows 10 do not autocomplete the third field in a form login .. namely , username and identification password are… (read more)

Hello why my firefox installation 1440b6 64 bit on windows 10 do not autocomplete the third field in a form login ..

namely , username and identification password are correctly filled , but the third field (that in my case are named "company ID") would not, it remain empty, and i need to manually fill in each time. Actually this happen only on a one site , but may be because only this site that i use have a three field to fill in the login page...all the others need only password and username

thankyou kind regards klx140

Asked by klx140 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

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Firefox Sync broken on multi-boot Windows

For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 1… (read more)

For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 10 (bought new disk) just to have a fresh install. Started with installing firefox - and here when problems begin. It couldn't let me log in into Sync, I was being immediately logged out ("Account disconnected"). Somehow I managed to log in, but then all my previous data was erased (passwords, bookmarks). I thought ok, maybe later it's gonna sync. Started installing extensions, saved one password. When trying to sync tabs with Android phone it didn't work, it couldn't see any tabs (but it could share tabs between devices!). On Android I still have old passwords and bookmarks saved, same as on old Win10 (on which I got logged out). Alright - it didn't sync after restart so I removed Firefox profile on machine, started again with logging in - and it synced only ONE password that I saved previously on same Win11 machine, with extensions I freshly installed back then. So it saved to sync improper data, forgetting about old? Logged out from all of my machines in Firefox Account. Now I'm back to my original machine on Windows 10. And what? I can't log in! Same error as on Win11 after install - "Account disconnected". Checked about:sync-log and found error logs - pasted into "Troubleshooting information" of this post.

Thanks

Asked by matez 1 year ago

Last reply by matez 1 year ago

  • Archived

Firefox stop from 2 days ago read Google Recaptcha, from nothing.., Dev version to.. I have the last 126.0b8 and both not working, I try disable Tracking Protection and still...

Firefox stop from 2 days ago read Google Recaptcha, from nothing.., Dev version to.. I have the last 126.0b8 and both not working, I try disable Tracking Protection and s… (read more)

Firefox stop from 2 days ago read Google Recaptcha, from nothing.., Dev version to.. I have the last 126.0b8 and both not working, I try disable Tracking Protection and still, clean everything... spinning forever...

I try my Firefox at mobile, that works. I need Firefox working on this. Cant use Chrome...

Help!

Asked by Arquivos Pessoais 1 year ago

Last reply by James 1 year ago