Showing questions tagged: Show all questions

Privacy Settings

I stupidly chose "Remove All" from the list of cookies, etc. from my privacy settings. I can no longer play Youtube streaming, Netflix, etc. I would like to reinstall t… (read more)

I stupidly chose "Remove All" from the list of cookies, etc. from my privacy settings. I can no longer play Youtube streaming, Netflix, etc.

I would like to reinstall those files that I removed.

Asked by ouje 2 months ago

Last reply by cor-el 2 months ago

How to recover Notes

How to recover my Notes. Version 133.0 (64-bit) of Firefox got installed just now on my laptop and all my old Notes (very important stuff) just vanished. How to recover t… (read more)

How to recover my Notes. Version 133.0 (64-bit) of Firefox got installed just now on my laptop and all my old Notes (very important stuff) just vanished. How to recover them? Please help..

Asked by dpcinh 2 months ago

Last reply by markwarner22 2 months ago

Firefox Sync: Unidirectional sync possible (git push/fetch paradigm)?

Hi all, Fully aware of [https://support.mozilla.org/en-US/que.../1204859], I wonder if there is any way to force a synchronization from one specific browser to others? M… (read more)

Hi all,

Fully aware of [https://support.mozilla.org/en-US/que.../1204859], I wonder if there is any way to force a synchronization from one specific browser to others? My scenario is as follows: I use a desktop computer for daily work. This computer is bascially the source of truth. I use literally thousands of tabs, organized w/ Sideberry and multi-accounts containers (~100) (2 profiles in parallel).

From time to time, I use a laptop when commuting or working elsewhere. I'd love to instruct the laptop to receive the latest update (like a git fetch), probably after telling the main computer to "upload" (git push) the latest information and would like to make sure the laptop never can overwrite the desktop information.

Is there any way to implement such a scenario?

Thanks!

Asked by xoferif-20231013 2 months ago

Last reply by cor-el 2 months ago

Title: Issue Recovering Firefox Data After Reinstalling

Hello everyone, I recently reinstalled my Linux system, Parrot OS, which comes with Mozilla Firefox. Unfortunately, I forgot my Firefox password, which forced me to rese… (read more)

Hello everyone,

I recently reinstalled my Linux system, Parrot OS, which comes with Mozilla Firefox. Unfortunately, I forgot my Firefox password, which forced me to reset it to log in.

Since this reset, Firefox no longer loads my bookmarks, extensions, or saved accounts.

Does anyone have suggestions for recovering this data? Is there a way to find my old profiles or backup files?

Thank you in advance for your help!

Asked by Frankenzy 3 months ago

Last reply by jonzn4SUSE 3 months ago

sync needs six digit security code

I am going round in circles. The last Firefox update reset my Firefox on my laptop to default settings including losing my master password. I started to reset all my … (read more)

I am going round in circles. The last Firefox update reset my Firefox on my laptop to default settings including losing my master password. I started to reset all my old settings but when I got to the part where I setup the sync with my phone version of Firefox, Mozilla asked me to log in. My password was not recognised so I hit "Forgot password" having set up a new password using one of my 10 digit authentication codes, I was then asked to log in with my new password, I did this & when trying to do the sync, I am being asked for a six digit authentication code! I have no idea where to find this code. Please help.

Asked by LindaM 2 months ago

Last reply by cor-el 2 months ago

Issue with firefox Sync

Hi! I am very grateful to anyone who can help me. I re installed windows 11 on my PC and when I reinstall firefox it seems as if the firefox account info is at zeros. Rea… (read more)

Hi! I am very grateful to anyone who can help me. I re installed windows 11 on my PC and when I reinstall firefox it seems as if the firefox account info is at zeros. Reading after this problem it seems that prior to doing these full re installs firefox requires a backup process but I did not do it at the time even though sync was constantly active. Is there any way to recover all the information from the last sync prior to reinstalling windows?

Asked by gif.poto 2 months ago

Last reply by markwarner22 2 months ago

can't sync multiple profiles?

I have what i am sure is a common scenario, a work pc (mac) and home pc (linux), and I want to have a work profile and home profile that are independently synced across t… (read more)

I have what i am sure is a common scenario, a work pc (mac) and home pc (linux), and I want to have a work profile and home profile that are independently synced across those PCs.

It's no problem to setup sync for the work profile but while setting up sync for the home profile it seems firefox doesn't grok that the home profile already exists and treats it like a new mozilla account.

In debugging this issue (and the "Primary account email required for sign-in" issue, which prevented me from signing in at all) i've come across numerous articles that imply this basic home<->home work<->work sync across 2 devices does not work with firefox. Is this the case? this is a basic (IMO mandatory) requirement for a browser in 2024 and even the difficulty of setting this up is super jarring coming from Chrome.

Asked by mjh 4 months ago

Last reply by cor-el 4 months ago

HELP!!!! WTF is "synch"? I'm blocked from signing into my own email.

So. I fired up the computer this morning. A new one, just got it in September. I have used saved passwords for many years. You have to use the primary password (was maste… (read more)

So. I fired up the computer this morning. A new one, just got it in September. I have used saved passwords for many years. You have to use the primary password (was master password) to get to that file.

Except now I can't. I get a blurry screen with a banner across the top telling me to log in. But when I click on the "log in" button, nothing happens. If I click the X to close that banner, it does close. And there's various links left on the blurred screen. "Learn more", "passwords support", "import passwords from another browser" or "from a file". But none of those links work. Nothing happens when I click them.

When it says "Log in", I don't even know what I'm supposed to log in to. I don't get a chance to give the primary password. Logging onto Mozilla hasn't made a difference.

So now, I don't have access to ANY of my passwords. WTF Firefox? Can anybody help me? Will anybody help me?

I managed to get to my password because I'm on a new laptop and have not discarded the old one yet. But that's hardly a solution - keeping an extra computer around to look up passwords. I have a few passwords which I put in an old fashioned Rolodex. Maybe I better do that for everything.

I'm elderly. I rarely use my computer away from home. I don't want or need this "sync" feature. After all these years, am I going to have to look for a new browser because of this FAIL? Or is there some way out of it? As it stands now, I have no idea how to get into sync, even if I did want it.

Where did this come from? It's totally out of the blue. WTF? Can I get past this problem? How?

Asked by EWinter 3 months ago

Last reply by markwarner22 3 months ago

Info/help

I have mozilla on my pc , i use it without an account And i have many bookmarks and links i don't want to lose If i signed up now can i backup my data and save it into … (read more)

I have mozilla on my pc , i use it without an account And i have many bookmarks and links i don't want to lose If i signed up now can i backup my data and save it into my new account without losing it

Asked by webib52635 3 months ago

Last reply by cor-el 3 months ago

Lost all my tabs after a force restart, this has never happened before

Had to restart my computer because it froze, but when i open firefox all my tabs are suddenly gone, this has never happened before and i do force restart my pc plenty of … (read more)

Had to restart my computer because it froze, but when i open firefox all my tabs are suddenly gone, this has never happened before and i do force restart my pc plenty of times.

the "restore previous session" button doesnt even show up in my menu; my about:profile page doesnt show or open my previous activity; and all my files in the sessionstore-backups folder are way too small and recent to be holding my old tabs ( i had over 300 open)

What can i do?

Asked by douglasjor2 4 months ago

Last reply by jonzn4SUSE 4 months ago

Import From HTML

I do a lot of research, and may have 300 - 400 tabs open. 2. I needed to do a clean install of Win 11, so I saved my open tabs as bookmark, I checked and they were all th… (read more)

I do a lot of research, and may have 300 - 400 tabs open. 2. I needed to do a clean install of Win 11, so I saved my open tabs as bookmark, I checked and they were all there. I also saved the folder from AppData Roaming - Firefox\Firefox\Profiles\ivdajzll.default-release\sessionstore-backups. Only when I open a tab with about:sessionrestore, the below Restore Session button is grayed out.

I then exported my book marks as an HTML file. I installed FF, opened up bookmarks manager, and chose to import from html, pointed to my saved file and selected open, nothing happens. When I look at the side panel in bookmarks manager, my book marks have not been added.

2. I also tried the second option by opening Settings / General / Import Data and Select the Bookmarks from HTML file option. I point to my saved html file, it spins for a few seconds, says success and I click on the Done button, still my bookmarks have not been added.

Asked by HC1Gunner 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

ERROR: Platform Version 132.0.1 is not compatible with miniversion >= 132.0 or maxversion >=132.0 Maybe try to reinstall Foxfire?

I went to use Foxfire this morning, it had an update for me, I clicked on it......and FIREFOX DISAPPEARED ! It then gave me the above notification. Also, now when… (read more)

I went to use Foxfire this morning, it had an update for me, I clicked on it......and FIREFOX DISAPPEARED ! It then gave me the above notification. Also, now when I click on my Firefox Icon, it shows me a blank form that is trying to load something on it, over and over and over........

I have refreshed, tried troubleshooting, restarted several times, etc, etc. I am afraid to try reloading Firefox for fear of losing all of my data....passwords, library, bookmarks, downloads, etc...etc.

Now what do I do?????

Thanking you in advance.......Janice in northern Minnesota, near the Canadian border.......

Asked by Bertwood 3 months ago

Last reply by James 3 months ago

My firefox lost all my windows and tabs. How do I get them back?

Ubuntu 22 LTS, Firefox 131.0.3 (64-bit). My machine crashed last night, but when I booted it this morning to start figuring out what's wrong all my windows/tabs came up.… (read more)

Ubuntu 22 LTS, Firefox 131.0.3 (64-bit). My machine crashed last night, but when I booted it this morning to start figuring out what's wrong all my windows/tabs came up. (I have at least 6 windows (for organization of my) hundreds of tabs.) After 6 or so reboots (testing various usb device plug-in configurations) I'm finally done, but now only have 1 blank firefox window. I created an account for syncing so I wouldn't have to redo all that when I upgrade OS periodically; however, I didn't think this would happen, so I didn't sync before this.

I would REALLY like to get my windows/tabs back in the configuration they were. Under 'manage history' there's an import/backup option, with restore; under that, it shows Yesterdays Date with 563 items, but clicking on 'restore' for that tells me it will replace my bookmarks file...

And I don't know how to retrieve the previously synced data, having only used it in the (presumed) other direction.

Any clues welcome!

Asked by amqueue 3 months ago

Last reply by jonzn4SUSE 3 months ago